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Recommended Reviews - MO Macs

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1 month ago

I would highly recommend MO Macs. They are very knowledgeable. I trust them to provide excellent service.

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5 years ago

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Computer Innovations - Computer Innovations

Computer Innovations

(8 reviews)

I love the computer I purchased from them and they copied everything from my old laptop. I had put…read moreoff getting a new computer because it is usually such a hassle. This time was great! Everything was ready to go when I got home. I had an issue today and within 5 minutes of walking in the door they had fixed it! Really nice to have a computer shop you can trust!

I came to this business before and the service was just OK. This time my experience was just…read morehorrible. I came for repairs like last time and right off the gal that took my information was half asleep and uninterested. I guess she took my concerns down so I figured I'd continue and see how it goes, a mistake that was. The following week the tech, who "worked" on my laptops, contacted me by phone and he proceed to lecture me about my laptops being too old and he strongly recommended I not connect to the internet with them. He kept on about it through out the call, even though it was not was i was wanting or asking help on, I needed physical repairs on two of them. He spoke like he was an expert but said he couldn't fix them. It seemed like he was pushing me to purchase new laptops they sell as mine were too far gone. He charged me $50 a piece and all i got was a fixed pin in the charging port of one. I was a bit upset about this conversation but figured i could read his notes on my invoice for better understanding as I was at work when he called. I asked him to put what he did on the invoice and I would come and get the laptops soon. When I arrived I paid the $150 for the "repairs" and took the receipt. On my way home i reviewed the invoice and got even more upset. The tech pretty much gave me another similar lecture about the computers being too old, "20 years old" which was a complete lie. He did not document what he did and didn't even put the right customer's account information on the invoice like my name and address. It was under someone else. I was so upset that they didn't do much of anything I called them when I got home. I called their store and briefly spoke with the tech as he picked up the phone, I demanded to speak with the owner and the tech supposedly forwarded my message to the owner (Chad) as Chad wasn't available at the moment. Over the next week I attempted to contact Chad but could only leave messages with the tech. Chad would take his time and call me back when I was not available. We played a little phone tag but I discontinued my efforts to get satisfaction when Chad continued to call me at times when I was at work and I requested for him to call me afterwards. He didn't and he made no additional efforts to address my concerns. This was a bad experience. Watch these guys if you have repairs that are needed as they'll take your money and its a real possibility they'll rip you off, as that is completely how i feel. I will not go back as I had my laptops repaired elsewhere in town. BEWARE!

Rethink Tech

Rethink Tech

(1 review)

I was absolutely blown away by his professional demeanor, but with out being stuffy or talking down…read moreto you. He was able to diagnose my computer issue with a free consultation, when he explained that my laptop was essentially toast; he helped me with picking out a new laptop and doing upgrades that finally brought me up to speed and was affordable. I am very pleased and if I ever have another computer issue, he will be my first call. I can not recommend him enough!

From the owner: Rethink Tech is Springfield-based Technology Company offering a complete range of tech support…read moreservices and repairs for all/any tech support needs. We specialize in Mac & PC repairs, upgrades, and support, Web Design & Social Media Marketing. Services We Provide: - Business IT Support & Managed Services (Onsite/Remote/In-Shop) - Residential Tech Support Services (Onsite/Remote/In-Shop) - Computer & Laptop Repair - Professional Data Recovery - Apple / Mac Repair & Support - Virus / Malware Recovery History - Website Design - Social Media Marketing - Home/Small Business Networking Established in 1998. Rethink Tech is based in Republic and locally owned. We're a responsible member of the community. We provide an unparalleled range of Tech Support and computer repair services. From the beginning, Rethink Tech was founded on a sincere desire to provide the very best, most qualitative, honest, reliable, and cost-effective Tech Support computer repair and services in the Springfi

MO Macs - itservices - Updated May 2026

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