First off, Mixed Greens, update your website with the correct hours for your Erie location. I went to the Erie location tonight at 8:25pm and the restaurant was closed, even though the Mixed Greens website says the location is open until 9pm. When I called the store, the woman on the phone said the store is never open until 9pm. So, my conclusion is that either the Mixed Green staff decided to close early because the location doesn't get much business late at night and/or the staff wanted to get home, or the website is just wrong. I had this same problem about a year ago, and I think the person on the phone (I called because I saw staff in the restaurant) said something about summer or winter hours, which I thought was weird at the time. Also, I just tried emailing the "info" email address listed at the bottom of the Mixed Greens website, and the email instantly bounced back to me. Nice.
Second, about a year ago, I was doing a random check of my credit card charges and noticed a bunch of charges from a placed called "OrganicLife". I had no idea what "OrganicLife" was, and I assumed I was getting fraudulently billed by some bogus place selling vitamins. I did a Google search and found the website for OrganicLife. About ten minutes later, I finally discovered that OrganicLife owns Mixed Greens. If you want a lesson in terrible information architecture, go to the OrganicLife website and see how long it takes you to find out that OrganicLife is the parent company of Mixed Greens. Do it with some of your friends and see who can find the information the fastest. When I called OrganicLife to tell them that they really should make it so Mixed Greens charges show up as "Mixed Greens", I was told they had heard that feedback before. When I give someone legitimate feedback or suggestions, I like to believe he or she will take action, and I did not get that feeling. Maybe OrganicLife has since made that change, but my intuition suggests otherwise. I would be able to know for sure if I could have gotten into the restaurant tonight and charged a salad.
Finally, as far as my actual Mixed Greens experiences. In the roughly ten times I've been to the Erie Mixed Greens, the quality of my experience has been mixed. Sometimes the quality of the staff and my salad is great, other times both are disappointing. Many times I have felt like the Mixed Greens restaurant is kind of an afterthought. A restaurant that someone (I believe a food catering company) opened and never improved or properly managed. In fact, I'm not totally sure the Erie location actually has a manager.
It's important to note that almost all of my visits to Mixed Greens visits have been at dinnertime. It's entirely possible that Mixed Greens goes way downhill at night. Given how busy the restaurant is at lunch compared to how almost entirely empty it is at night (I think the late night Erie hours are not long for this world), I'd expect most Yelp reviews to be written by people that go to Mixed Greens for Lunch. That could explain some of the disparity between my 2-star review and the 3.5 average.
Overall, I find Mixed Greens to be relatively mediocre, and I have an abusive relationship the restaurant. I've been annoyed by Mixed Greens way more than I've been satisfied or thrilled, but the unlimited ingredient salads and the aged balsamic dressing have me forgetting my disappointment and coming back every couple of months. read more