I was having ant issues inside and outside of my house. I called around and found AABC, and they…read morewere able to come out the next day. They called to update me and let me know when the guy would be showing up. Joe came out and sprayed around my house and under the house (bless his heart); it was a hot day. Very professional. Great pricing, and their warranty is 30 days. I will recommend this company to my friends and family.

This is my go-to choice for pest control…read more I first contacted this company four years ago when we moved into our home and noticed issues with black widow spiders and water bugs. After my initial call, I knew I had made the right choice. The agent who answered my call was very helpful, friendly, understanding, and professional. I scheduled an appointment, and after one treatment, all bug problems were gone. Fast forward to a week ago. I saw a single water bug run across my front lawn while watering. Fearing these pests had returned and taken over the bottom of my home, I called this company again. The agent I spoke with was very friendly and professional, just like the first time I called four years ago. I arranged an inspection at a time that fit my schedule, which I really appreciated, unlike other companies that just tell you when they're available. On the day of my appointment, Joe came out and did a full inspection. Joe told me he found moisture in two areas under my home (I will contact a plumber soon), but the good news is that he didn't see any live water bugs--only a few dead ones. Joe was very friendly and polite, taking time to explain several options his company offers to prevent bugs from coming back. I will be using this company in the upcoming weeks for prevention. Joe also said there would be no charge for his visit--thank you! From start to finish, the customer service from this company on two separate occasions has been outstanding, and I truly appreciate it. The company and its staff are honest, trustworthy, hardworking, and experts at their craft. Thank you for resolving my concerns positively.

When I moved into my new home, I found the outside of the house was littered with all sorts of…read morespiders, including brown widows. I also noticed there were a lot of droppings, which turned out to be rat feces. After contacting multiple pest control vendors in order to take care of the pest infestations, I found Pasadena Pest Control to be the most transparent in pricing, as well as one of the most detailed on what exactly each type of service would consist of. Looking at their website, I had a feeling this company would probably provide excellent services, as it is well laid out and full of information. It includes general information on pests and of course the services they provide to combat them. I opted for their insect service, as well as their rodent service. Karrie did and has been doing a great job communicating with me and scheduling my services. Erik who's been the one conducting the pest control service itself, has been great and has been doing an awesome job. For the rodent service(s), he pointed to and showed me vulnerable spots around my home (including going on the roof) that could lead to a rodent intrusion. After his inspection, he provided a comprehensive and detailed report on what would need to be done to eliminate the infestation. As for the insect service, he also didn't mind answering many of my questions on what I can do myself to help prevent or at least mitigate future infestations. After a few weeks, I've noticed much less rat droppings. One spot that had the biggest rat feces has none after his service. I also haven't seen a brown widow since he sprayed the exterior of my home. And finally, every crawling insect I've seen inside my home since the spraying has been found dead, which means the spray is working. I highly recommend Pasadena Pest Control if you're looking for a pest control service. Thank you Pasadena Pest!

1 Star I had a very…read moredisappointing experience with this company. I was charged without being clearly informed of the cost or authorizing the charge beforehand. Good businesses communicate pricing upfront and obtain customer approval before billing. After disputing the charge, I was threatened with having the account reported to collections and negatively affecting my credit. I also had concerns about whether the service was actually performed as claimed. Because of these concerns, I filed a complaint and requested documentation showing the work that was completed. I believe customers deserve transparency, clear communication, and proof of services before being billed. Based on my experience, I would not recommend this company.

I received a call back and was able to schedule an appointment for a few days later to deal with an…read moreant problem that occurs every summer. I was provided a rough estimate of the cost at that time. Josh was professional, friendly, and after inspecting the house and the areas of concern, he explained the work to be done and confirmed the price. I appreciate that he didn't try to upsell a recurring maintenance program, and instead told me what to expect and to call in two weeks if the problem wasn't resolved. That was almost a week ago, and everything is great - no ants coming into house, and the price was lower than other quotes I received. I will definitely call him next summer if/when the ants start coming into the house again. Thank you Josh!

This review is long overdue! I found this business here on Yelp probably a year ago. Josh is simply…read moreamazing! We have been treating for crickets for some time and whatever Josh has been doing has been working well. I highly recommend this business as they are honest and professional.

The service was really hit or miss. The first time I used them, (which I paid a lot) I had a…read morewarranty and someone was able to come and check periodically but nobody ever did. I understand staff changes but I didn't have time or energy to micromanage that process and as a result I had to pay more to use them due to rats returning, it didn't seem to have fixed the problem since I'm having an issue again. The second time I used them, they were more diligent with the scheduling but I still had to remind them at least once to refill the bait boxes or check on them. I will not be using them again.

I have been using Team Champion for years for termite control & I have no plan on stopping . So…read morewhen I seen that I signs of a mouse in the house, I immediately called them. The customer service was amazing, They came right out , literally the next day to inspect & I WAS VERY PLEASED .. I got quoted for the service that was needed , agreed and the guy was able to come the very next day to service me . THE SERVICE: Basically patching up entry ways and setting traps in the attic & garage . THE PRICE: $1800 I know that was ALOT . And once i seen the process i felt played . The guy who came out used Gaps & cracks to seal cracks. YES THE $5 can that was at home depot . The patch work and the service was definitely not worth the price. I was disappointed in the fact that I had to request something more on the lines of cement. For $1800.. top of line the products and procedures should be in place. The ONLY PRO: is the one year warranty. MY ADVICE: call any pest control company , get the free estimate, have a handy man patch you up. & If you're not brave enough, MAYBE call them to set up the traps and poison . MAYBE ... Im sticking beside them for termite control . But this was a veeeery expensive lesson that i hope nobody else has to learn. The ONLY reason this particular service got any stars is because the customer service really is good!

I had called several termite guys and Glenn was the most thorough and detailed out of them all…read more Very easy to communicate with. I appreciate his good work. Glenn did our termite tenting in November and made the process a breeze.

Glenn has helped us alot over the years. We go with nobody else! Most recently we had Glenn do a…read moretermite tenting of the house. He was extremely communicative and helpful. He worked with the city to turn off our gas and even closed up a few holes around our home that rats could potentially enter from. 10/10 would use Glenn again!

Diego is very consistent and knowledgeable in what he does. Good communication. He contacts me…read moreevery time before he comes to the house. When I first bought the house, it was covered in spider webs. Now it is all clear!

Diego has been spraying our house for ants for a few years super helpful he sprays once and then we…read moredon't have ants for a year or two

Fortress Termite said what they would do and did what they said they would do. Randy Snyder is the…read morefield inspector and is a straight shooter. The only negative I would say is that they don't always have someone available to answer the phone in the office, so you have to leave a voice message. But on the flip side, if you leave a message, they return the call promptly. Termite fumigation is never cheap, but I felt they were honest. My son and daughter both used them in the past as well.

Randy was very nice and helpful in answering questions, and overall Fortress got the job done for…read moreour full house fumigation. Here's an honest take of pros and cons though: Pros: - Super nice service and the workers who did the tenting portion of the job even did their best to clean up and fix up our landscaping since we had to rake away gravel and mulch to make this work. - Very competitive pricing, and was actually one of the lowest ones we had out of the few companies we quoted. - Billing is via credit card without any fees, so that was a nice change from the typical check asks. Note handled via phone in terms of credit card billing. Cons: - We still had a few broken tree branches after tent removal. Not removing any stars for that, but more of a watch out to any homeowners who have landscaping or are particular with their gardens to be sure to do all the necessary prep work and hire landscapers after the fumigation to ensure everything is back in order, because your landscaping will be changed up for making fumigation work (or at least that's what happened to our house). We had to do some extra work to shovel our zen garden. - Office was fairly hard to get a hold of. Any messages or emails often don't get replied right away.

We've been iKill customers for over a decade now. Techs are friendly and we've been happy being…read morepest free. If we do encounter pests, they'll come and take care of it. Easy to make payments online, very happy with our service.

I saw a cockroach in my room and freaked out and I called Ikill and Robert came by and was very…read morehelpful and I feel like this is a company that offers a reasonable price for pest control. The service was fast and excellent and everyone I spoke to was very kind and helpful. I'm so thankful I called this company.

Thank you, Joe, really appreciate the help. He was very thorough with the inspection and explained…read morethings really well. They were also really quick to respond. I called at 9 am on Sunday morning, and they were at my house by 9:30 am.

I didn't go with them, but they were one of only two rodent companies that had no bad reviews. They…read morecame out for a quote and basically told reiterated what their competition had already said. The guy was honest, thorough, and within minutes I had a quote. The only determining factor in my decision was the price and that the other company was local to my city. But I would 100% give them my business in the future, and I appreciate how honest and attentive they were when they came out.

We had Branden from HomeShield out for service, and he did a fantastic job. He arrived right on…read moretime, took the time to walk us through the process, and was very thorough throughout the inspection and treatment. Based on how professional and detail-oriented he was, we will definitely consider them for any ongoing service.

I tried my best to rid my house of the rodents that took up residence but finally called in Home…read moreShield (HS) as the experts. During the process, I came in contact with about a half dozen team members, all of whom were friendly, professional, and personally concerned with our wellbeing. That was important because I found that ridding a home of rodents is not easily achieved. The initial step was to survey the house, seal potential entry sites, then set the traps. The HS team completed the process and set up an appointment to check the traps. after a couple visits, we still heard the vermin scratching around. So, HS brought in a senior inspector who found a few open areas I never would have thought to identify (openings between the outside wall and the foundation that were tucked up underneath the visible area). Those areas were sealed and within ten days, we no longer heard anything. I check of the traps today revealed a large intruder had been eliminated. Home shield performed like partners in our quest to eliminated rodents from our home. They came back as often as needed without complaint and escalated appropriately to assure our problem was solved. And importantly, they never once questioned our reports of hearing critters.