Shoddy quality, even more shoddy customer service I…read morepurchased this romper 5/17, still have the receipt. Wore it once, (so obviously I took the tag off) and while wearing it the strap broke and is no longer wearable. Now I spent $40 for this. And you all advertise "affordable" clothing. However $40 for 1 piece of clothing is not cheap. Went in to return, exchange something so I can be able to actually get my money worth and was told by the girl there that because the tag was off she couldn't do a refund. Now I understand you have policies, but if I cannot wear the clothing more than once than that sounds like a defect on your part and not mine. I did love your alls clothes and would have loved to shop there again. I don't care to spend the money when it's worth it but this feels like false advertisement and theft when I can't even wear this again. Tried to email the email for the store "Fayette@roseandremington.com" that's literally on the website and it comes back as email does not exist. ALL of the emails on their website, social media all come back as do not exist.

One of my favorite places to shop. Love their selection and how helpful they always are!read more

I am not a mom but the selection of clothes here are great. The first time I went, one of the sales…read moreassociate kept smiling at us weird, but the second time around the women working was super helpful and helped me find what I was looking for, immediately set up a fitting room, and was very attentive.

I cannot say enough about the women working here. I am a terrible shopper and super picky. They…read morewere helpful and made a lot of suggestions. I tried on things I would have never put on before and loved them. Wish this store was in the South. Great experience and will definitely be back the next time I have a work trip.

Phenomenal customer service! Both women were very accommodating yet at the same time not…read moreoverwhelming. Great petite section as well! Definitely a repeat customer!

Nice place, but do not be fooled by there so called "Loft-cash" which like rip-off cash. Read the…read morefine "fine" print as are many hooks to this coupon purchase. Be careful (and definitely not Kohls-cash or anything close). Most likely wont shop here again

We took in three baskets full of all name brand clothing all barely worn or not at all. They didn't…read morebuy one single item. In fact I am pretty sure they dumped out the baskets to make it look gone through and put them all back in. They text me a whole 8 minutes later telling me they were done. If they aren't buying clothes on this day they should have just been honest.

This place has become an absolute waste of time! I dropped off 2 containers of clothes it took them…read moreover 2 hours to go thru them. When I returned they had a basket of clothes not even 1/3 of what I brought in and then offered me $18 for it. Multiple jeans and sweaters! $18 is not worth even driving there for (especially having to go twice because they took 2 hours) They have gotten themselves into the luxury brands and clearly don't care about us average shoppers anymore. I used to buy and sell there often but It is no longer worth packing it up to take there.

My fiancé and I walked into this boutique this afternoon while exploring Loveland and I have never…read morefelt more unwelcome in a business. The associate immediately stepped in front of me and asked if I needed anything. I said that I was just looking and she never moved- just kept a blank stare like I had done something wrong. My fiancé was standing behind me and asked if we were in a store because we both were equally confused on why she acted like we weren't welcome and her response was yes but that she wasn't sure if we needed something specific. I'm not sure if she was racist or just plain rude but we turned around and walked out. While he and I stood out on the street corner she continued to peek out the window and stare. I would absolutely never spend a dime in this store.

My wife and I came in on our wedding day for permanent jewelry and were greeted with the nicest…read morewarm welcome. We had the absolute best experience and felt so special. The permanent jewelry selection was so cute and had options for both men & women. We definitely recommend going here for the lovely quality and service!

The gentleman upstairs was very helpful and patient! Thanks Lewis you saved me a lot of time and…read moreenergy!

If I could give 0 stars or a negative rating I would. This is the worst location I've been to. My…read morefavorite manager that was so helpful whenever I came in apparently got fired by this company. I will never shop an H&M again. And I will make sure to spread the word about a company that cares more for profit than pepole. It's very upsetting to see a company ran in this way. Very very very disappointing.

We frequent a Chico's in most every city we travel to. This location is very similar in size and…read moreavailable product to what we're used to. You could call it a cookie-cutter effect. We are frugal so we first seek out the sale rack. Unfortunately, we found nothing interesting on clearance. They had some great jewelry ideas, so we didn't leave empty handed. We also bought some gift cards for our Chico's fanatics out west. I love the store's setup. Everything is easy to find and smartly displayed. They don't jam their limited space with a ton of merchandise, making it impossible to find anything. This location has an enormous parking lot and the entrance is a short walk from your car. The shop is kept clean and the ladies were incredibly helpful. 12/21

From the owner: Women's clothing store that offers a curated collection of chic, unique women's clothing, jewelry…read moreand accessories. Your boutique features Style Experts, skilled associates who offer outfitting advice, fashion tips and tricks, previews of new collections and more and it's always complimentary.

Albeit pricey, the White House Black Market is an interesting shopping adventure that we visit when…read morewe find them. The two ladies we met today were very pleasant and are typical of the quality service we always seem to get from WHBM. Perhaps the only exception: PRO TIP: This is not the location I would recommend to pick up something ordered on-line. They don't receive a commission on these items and are aggravated with the practice. The only blemish on their customer service image would be to not purchase an item directly from the boutique. You may not want to mention you found their store by using Yelp. One of the ladies believes it to be a tool to sabotage small businesses. Unfortunately, I think my attempt to repair her thought process was a failure. It was also a bit of a drag when I learned that there is no public restroom. In other WHBM stores, an associate will escort you to the "employee only" bathroom. Especially if it's urgent and they know you don't make it a habit. No biggie. I went next door and ended up finding something really cool that was on sale. So, win-win. We found a couple of nice accessories that didn't break the bank, so success to us! 05/22

I walked in intending to just peruse, but ended up mentioning that I was on a mission for something…read moreto wear for a wedding outdoors in 40 degree weather. And immediately, Corey was ON IT! I pretty much just tried on everything he gave me. Basically, he made an AWESOME personal shopper. I felt like everything he gave me not only fit well, but looked good. It was a matter of me filtering down to the "one" outfit that would work for the wedding. Amy also jumped in with some suggestions and accessory ideas as well which provided some additional flair! I love their clothing, their accessories...and ESPECIALLY their customer service. They are truly the best when it comes to helping you find something specific. Truly, if I had done my own "perusing," I would NOT have found the amount of options that he found for me, nonetheless given a thought to some of the items he picked out that actually looked really good! I have had other experiences at other WHBM stores where the customer service is outstanding at helping you find something to wear for events. But seriously, you'll want to hit up the Deerfield Town Center location some time if you are on a mission. They will TOTALLY help you out. They are my go-to for "on mission" outfits!