These guys are absolute experts. I went in with what I thought was a problem with my shoes. After…read moretrying on two different pair, George suggested a fix that worked beautifully. I've been here before and the service has been stellar each time.

I am giving them 1 star because I can't give zero. I walked…read morein at 10, when they opened, behind 2 other people. I was told, rather rudely, that I needed to check in. On a wait list computer. I was a first time customer so I didn't mind checking in. (When I said, "thanks, I didn't know there was a check in", I was told, "well now ya know" by the sales associate who was clearly finishing his breakfast while talking). Another customer came in but she didn't check in on a wait list. When the 2 customers before me were finishing up, the sales associates ignored me and my wait list check in and helped the woman who came in after me. I waited 35 minutes to talk to a sales person and I checked in as told, only to be overlooked and ignored. In this day when $120 is a LOT of hard earned money for shoes, I'll go anywhere BUT here.

**** Review 49 ****…read more I used to shop at this franchise a while back and like it. I needed a pair of black dress shoes, and I found a pair. They're system said they had a pair in stock but couldn't find them, so the girl offered to check other stores to see if they had them. Unfortunately, the closest ones were on the other side of town. Prices are reasonable, the staff is nice, but I don't think there's that many people that work there. Might try again at a later date, but very disappointed with the lack of inventory for men.

From the owner: Famous Footwear is your place for athletic, casual and dress shoes for the whole family from…read morehundreds of name brands. It's a one-stop-shop for women, men and kids for brands like Nike, Converse, Vans, Sperry, Madden Girl, Skechers, ASICS, New Balance and more!With more than 1,000 stores nationwide and even more selection online, Famous Footwear is a leading family footwear destination for the famous brands you know and love. Check out the Famous Footwear website to pre-shop your local store's assortment, browse web only styles and find more than what you'll see in stores.Join Famous Footwear Rewards and earn points with every purchase, get exclusive coupons, get free shipping: both online and to-store. Find your next pair of shoes today!

I went back today after a long hiatus to just check again and see if things were any better since…read morethe initial opening. I was blown away for starters by the customer service from multiple employees. One found me a shoe in a size that wasn't even on the floor, another brought a different size to the dressing room, and a third suggested a better way to complete my transaction! Now keep in mind the stuff here is brand name and higher end than, say, a Marshalls, but I still found a ton of good deals. I saw higher end brands like Tory Burch, Birkenstock, Democracy, and more. I got a $200 free people dress for $35! It's now definitely worth checking out and could be dangerous... I got so much stuff!

Went in today their first day of opening. Store was well stocked with pretty much the same brands…read morethat are standard to NR. The store had many employees helping on their first day. Staff was made to stand at the entrance to welcome the customers super sweet. So for people who have been to NR it's definitely a couple of notches above TJ Max but the model is similar. So there is section for male, female, kids clothing and shoes. They also have a home section along with jewelry, make up, perfume, sunglasses and handbags. Lots for everyone. This particular one has lots of parking and very centrally located. Prices are fair to the brands they offer. Oh I forgot they also have some snacks right near the check out. Enjoy shopping at this location.

We always enjoy shopping here. Lots of good options for the older kid/teen/adult crowd. You can…read moreusually find some good deals depending on the store, but honestly this isn't necessarily all outlet type stores anymore. Ample parking.

Nice selection of stores. Very similar to the one we have in Washington State but still nice to…read moreroam around.

Went to the mason-montgomery store today and i so agree with the others about how rude and hateful…read moreemployees are..one of them almost knocked me down trying to pass me in an aisle and did NOT say excuse me, the store is a mess nothing was straightened the shelves were horrible employees walking around with frowns on their face will NOT go back

Workers are so rude they treat everyone like a they are theives , annoying and disappointing…read moreprices are bad too

Great service from JIM McKEE at this store. He went way out of his way to answer any questions /…read moreconcerns I had. I just stopped in to kill some time before an appointment I had scheduled and got the best service I have ever had in any of there locations! Thanks Jim !

In 1948 Dick borrowed $300 from his Grandmother and opened a fishing tackle store. Today I walked…read moreinto Dick's Sporting Goods to buy a new tackle box. Guess what they discontinued carrying fishing tackle. How in the hell does a sporting goods store make that decision. Cabela's/ Bass Pro are going to love this. Idiots.

I would rate this store below a 1 star. The service here is absolutely terrible I went in here with…read moremy mom looking for dress shoes we ask do you have dress shoes they say no we walk around and there is a whole section of dress shoes we use military discount on it they didn't put it on even though they said they did I recommend going to the kohls next door to get shoes there name brand and way cheaper than famous footwear

Nike blazers are great for working out or just to wear for fun. They have a comfortable tight look…read moreto them with great ankle support. i've had mine for about a year now and they've become my daily shoe because i love how comfy yet stylish they are. The blazers came out in 1973 and made a huge hit just this year. The white with the soft black nike swoosh makes the shoe pop and will match with anything you wear! The only complaint i have is when they're tightly laced they can be trick to put back in but it's easily fixable!

We took in three baskets full of all name brand clothing all barely worn or not at all. They didn't…read morebuy one single item. In fact I am pretty sure they dumped out the baskets to make it look gone through and put them all back in. They text me a whole 8 minutes later telling me they were done. If they aren't buying clothes on this day they should have just been honest.

This place has become an absolute waste of time! I dropped off 2 containers of clothes it took them…read moreover 2 hours to go thru them. When I returned they had a basket of clothes not even 1/3 of what I brought in and then offered me $18 for it. Multiple jeans and sweaters! $18 is not worth even driving there for (especially having to go twice because they took 2 hours) They have gotten themselves into the luxury brands and clearly don't care about us average shoppers anymore. I used to buy and sell there often but It is no longer worth packing it up to take there.