I went back today after a long hiatus to just check again and see if things were any better since…read morethe initial opening. I was blown away for starters by the customer service from multiple employees. One found me a shoe in a size that wasn't even on the floor, another brought a different size to the dressing room, and a third suggested a better way to complete my transaction! Now keep in mind the stuff here is brand name and higher end than, say, a Marshalls, but I still found a ton of good deals. I saw higher end brands like Tory Burch, Birkenstock, Democracy, and more. I got a $200 free people dress for $35! It's now definitely worth checking out and could be dangerous... I got so much stuff!

Went in today their first day of opening. Store was well stocked with pretty much the same brands…read morethat are standard to NR. The store had many employees helping on their first day. Staff was made to stand at the entrance to welcome the customers super sweet. So for people who have been to NR it's definitely a couple of notches above TJ Max but the model is similar. So there is section for male, female, kids clothing and shoes. They also have a home section along with jewelry, make up, perfume, sunglasses and handbags. Lots for everyone. This particular one has lots of parking and very centrally located. Prices are fair to the brands they offer. Oh I forgot they also have some snacks right near the check out. Enjoy shopping at this location.

Shoddy quality, even more shoddy customer service I…read morepurchased this romper 5/17, still have the receipt. Wore it once, (so obviously I took the tag off) and while wearing it the strap broke and is no longer wearable. Now I spent $40 for this. And you all advertise "affordable" clothing. However $40 for 1 piece of clothing is not cheap. Went in to return, exchange something so I can be able to actually get my money worth and was told by the girl there that because the tag was off she couldn't do a refund. Now I understand you have policies, but if I cannot wear the clothing more than once than that sounds like a defect on your part and not mine. I did love your alls clothes and would have loved to shop there again. I don't care to spend the money when it's worth it but this feels like false advertisement and theft when I can't even wear this again. Tried to email the email for the store "Fayette@roseandremington.com" that's literally on the website and it comes back as email does not exist. ALL of the emails on their website, social media all come back as do not exist.

One of my favorite places to shop. Love their selection and how helpful they always are!read more

Phenomenal customer service! Both women were very accommodating yet at the same time not…read moreoverwhelming. Great petite section as well! Definitely a repeat customer!

Nice place, but do not be fooled by there so called "Loft-cash" which like rip-off cash. Read the…read morefine "fine" print as are many hooks to this coupon purchase. Be careful (and definitely not Kohls-cash or anything close). Most likely wont shop here again

This review is from shopper experience not donating clothes but from a customer stand point, I can…read moreunderstand them being picky on what they receive. This store is one of the best I've ever been in. It was light, clean and well organized by size which makes it better when looking for second hand outfits. I prefer this location than the Hyde Park one because its way bigger and smells better! They have a great selection of inventory for plus size women and even maternity clothes! Tons of jewelry, purses and shoes to boot! The assistant manager and I chatted for a bit and she seems very dedicated to her job and store and it shows! Ladies if you are getting car work done near the local tires places, it may be worth your time to stop by and find a new hand purse or new top! Plenty of parking outside.

We took in three baskets full of all name brand clothing all barely worn or not at all. They didn't…read morebuy one single item. In fact I am pretty sure they dumped out the baskets to make it look gone through and put them all back in. They text me a whole 8 minutes later telling me they were done. If they aren't buying clothes on this day they should have just been honest.

This is a very small boutique in Deerfield Town Center that carries a good variety of tops,…read moreaccessories, and jeans (including the brands: Seven for all Mankind, Citizen, Joe's, etc.). Whenever I stop in, I always find something adorable to buy. I recommend that you sign up for the emails; they'll send you coupons, notifications of big sales (twice, they've had amazing 50% off everything in the store sales), and photos of new things they have in stock. I go to school out of town but the emails, unlike other store emails, are fun to receive. It is a local business and I really hope this boutique succeeds, so check it out if you can!

My wife and I came in on our wedding day for permanent jewelry and were greeted with the nicest…read morewarm welcome. We had the absolute best experience and felt so special. The permanent jewelry selection was so cute and had options for both men & women. We definitely recommend going here for the lovely quality and service!

From the owner: Locally owned boutique with a collection of global and local brands. read more

I was bummed that they closed down the H&M in Kenwood. I don't like ordering online because their…read moresizing is weird and all clothes fit differently. So I have to go to the store to try on all my clothes. Haven't been to Liberty Center for years. We were here for lunch and happen to stumble on it. Was super stoked. Because didn't know there was one in this area. The set up is women's on first floor. Upstairs so is men's and kids combine. It's connected to the mall. Everything is organized and not cluttered. Of course I had to take advantage of the sale rack. Ended up finding two sweaters for $13.99 and a pack of workout socks for $9.99. At checkout the cashier mentioned rewards program which is free. If you first sign up, you get 10% off your first purchase. Had to take advantage of that. Overall, I love H&M, good to know that I can shop at one even if I have to drive 40 minutes out of my way.

I've been to this location twice and both times were train wrecks. The customer service is beyond…read morelacking. An employee will be within 2 ft of you and not acknowledge you at all and when you have a question, you are disturbing them. Today took the cake. Ordered a bunch of stuff online for my daughter and none of it fit (not H&M's fault...I blame the 90's style clothing). Went to this location because it is the only one around. There is a sign on the door that says fitting rooms aren't open and we find out because they are staffed for it. It is back to school shopping time and you can't staff your fitting room? I returned my items (which were paid for using 2 gift cards and credit card). The girl told me it was all going back to my credit card which is never what happens when you use a credit card, so I went outside to call my credit card company and H&M. No credit back to my card pending (understandable) but H&M customer service told me the store told me the wrong thing and I was being emailed two e gift cards, plus credit card refund. So now I'm stuck buying clothes without the gift card that should have just been handed to me. We make our purchase and get to the car and bam, an e gift card back to my account. So now we are walking back in to make them refund and rering the items so we can use the gift cards and forever be done with this store.

We frequent a Chico's in most every city we travel to. This location is very similar in size and…read moreavailable product to what we're used to. You could call it a cookie-cutter effect. We are frugal so we first seek out the sale rack. Unfortunately, we found nothing interesting on clearance. They had some great jewelry ideas, so we didn't leave empty handed. We also bought some gift cards for our Chico's fanatics out west. I love the store's setup. Everything is easy to find and smartly displayed. They don't jam their limited space with a ton of merchandise, making it impossible to find anything. This location has an enormous parking lot and the entrance is a short walk from your car. The shop is kept clean and the ladies were incredibly helpful. 12/21

From the owner: Women's clothing store that offers a curated collection of chic, unique women's clothing, jewelry…read moreand accessories. Your boutique features Style Experts, skilled associates who offer outfitting advice, fashion tips and tricks, previews of new collections and more and it's always complimentary.

Albeit pricey, the White House Black Market is an interesting shopping adventure that we visit when…read morewe find them. The two ladies we met today were very pleasant and are typical of the quality service we always seem to get from WHBM. Perhaps the only exception: PRO TIP: This is not the location I would recommend to pick up something ordered on-line. They don't receive a commission on these items and are aggravated with the practice. The only blemish on their customer service image would be to not purchase an item directly from the boutique. You may not want to mention you found their store by using Yelp. One of the ladies believes it to be a tool to sabotage small businesses. Unfortunately, I think my attempt to repair her thought process was a failure. It was also a bit of a drag when I learned that there is no public restroom. In other WHBM stores, an associate will escort you to the "employee only" bathroom. Especially if it's urgent and they know you don't make it a habit. No biggie. I went next door and ended up finding something really cool that was on sale. So, win-win. We found a couple of nice accessories that didn't break the bank, so success to us! 05/22

I walked in intending to just peruse, but ended up mentioning that I was on a mission for something…read moreto wear for a wedding outdoors in 40 degree weather. And immediately, Corey was ON IT! I pretty much just tried on everything he gave me. Basically, he made an AWESOME personal shopper. I felt like everything he gave me not only fit well, but looked good. It was a matter of me filtering down to the "one" outfit that would work for the wedding. Amy also jumped in with some suggestions and accessory ideas as well which provided some additional flair! I love their clothing, their accessories...and ESPECIALLY their customer service. They are truly the best when it comes to helping you find something specific. Truly, if I had done my own "perusing," I would NOT have found the amount of options that he found for me, nonetheless given a thought to some of the items he picked out that actually looked really good! I have had other experiences at other WHBM stores where the customer service is outstanding at helping you find something to wear for events. But seriously, you'll want to hit up the Deerfield Town Center location some time if you are on a mission. They will TOTALLY help you out. They are my go-to for "on mission" outfits!

Came on Easter morning to get last-minute kid shoes. They had an okay selection, with a wide…read morevariety of styles and prices. Got something close to what we needed (ended up not fitting, my fault for not bringing the kid.) Service was good. Glad they were open.

I used to be a big fan of Old Navy, from the time I was a teenager. The store/brand has changed…read moresignificantly over the years. I feel like the overall quality of the products compared to their higher end Gap and Banana Republic brands has declined, while the price point has not. Despite this I still check in sometimes. I came on this particular day to check for what their St Patricks day goodies were this year. They have always had a strong St Pats game. I walked around and while the store was clean, it was only sort of organized. It seemed like everything was packed in quite tightly as I knocked things off racks several times. Sadly, I found there was just a few shelves near the cash register with St Pats stuff. I got excited as their was a sign saying they had a $5 special on the shirts (shirts and baby stuff was all they had). When I got to to the cash register I was told the shirt was actually just 30% off not $5. As this wasn't that great a deal I decided to abandon ship. I think after this visit I will continue to stick with Gap or Banana... especially at the Outlet Mall or Hebron Clearance center.