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    Mission Towing

    3.9 (188 reviews)
    Closed Closed
    Updated 1 month ago

    Services - Mission Towing

    Vehicle towing

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    David K.

    Mission Towing shouldn't be trusted or depended upon. Very poor customer service! This morning at 6:25 am I called AAA and requested a jumpstart service. AAA said a technician from Mission Towing will arrive approximately 7:10 am. Around 7:30 am, I called AAA back and requested an update on the technician. I was told by AAA that Mission Towing had DECLINED my request. AAA said they were attempting to find a new technician to come help me. As of 8:10 am I'm still waiting for someone to come help me. Mission Towing should be embarrassed of their actions and AAA should definitely cut ties with them. I have spoken with a AAA manager and hoping they will investigate this situation. Below are pictures for proof.

    Crashed car
    Dave G.

    Last night my son was in a collision. I called AAA to get the vehicle (a total loss) towed home. The driver showed up and I told him to take it to my home (1 mile away) he didn't like that because he receives an storage fee until insurance takes the car to salvage. The thing is, my son has his work tools in the trunk. So I said again to take the vehicle to my home. The driver said we will see! At this point I informed him that he is NOT the owner of the car and told him he is FIRED and I need him like a paper a$$hole. He stood across the street on his phone while the LAPD called OPG and got me towed home. Sorry sucker, I worked for a tow company for 10 years, you are typical scamming punks and got called on it. Calling AAA next. 76 year membership. People, dont use these guys. There are reputable tow companies out there!

    The racist tow truck driver
    Caslyn H.

    I had to get my daughters car towed today and I called AAA to place the request. I received a call at 10:17 am from Harut Arakelyan asking me what's wrong with the car. I told him I don't know that's why I need it towed to the mechanic. I said the car starts but I'm not a mechanic so I don't know what is wrong with it. He said he would be here in 15 minutes. He gets here and asks me again and I said I'm sorry but I've never had anyone ask what is wrong with the car when I'm trying to get the car towed to the mechanic. The driver gets irate walks around the car calls someone and hands me the keys back and says, "I'm not towing your car because you have an attitude ". First off all I can think is he's being racist because Black. In my 44 years of life I have never had a rude tow truck driver. I don't know what's wrong with the car and that is why I need it towed. But I have had run ins with RACISTS. Then to be even more of an ass he left the comments on the AAA site showing at location so I have to jump through hoops to get another tow truck. This place is the WORST DO NOT USE THEM!!! Im not sure what reaction he wanted since all I wanted is to get the car towed to the mechanic to find out what was wrong.

    The towing company

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    7 months ago

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    1 year ago

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    2 years ago

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    4 years ago

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    8 months ago

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    10 months ago

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    1 year ago

    The drivers are lazy and fat and don't wanna do any work. I have AAA in the driver refused to take my truck.

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    1 year ago

    Arrived earlier than quoted and Joshua was very pleasant to deal with. I'd call them back!

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    2 years ago

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    4 years ago

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    4 years ago

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    5 years ago

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    2 years ago

    Good communication and customer service. Completely satisfied. Thankyou very much for being so quick.

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    3 years ago

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    4 years ago

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    3 years ago

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    6 years ago

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    6 years ago

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    4 years ago

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    3 years ago

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    3 years ago

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    5 years ago

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    3 years ago

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    6 years ago

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    3 years ago

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    7 years ago

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    5 years ago

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    6 years ago

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    6 years ago

    Insanely rude workers got my car half way on the wrecker and then he just went psycho on me

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    6 years ago

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    5 years ago

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    Review Highlights - Mission Towing

    I've had roadside assistance before but Suren the driver went above and beyond to make sure I was taken care of.

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    RCs Towing - Proof of vehicle code violation

    RCs Towing

    (155 reviews)

    Van Nuys

    Oof. I really don't like leaving bad reviews, but I can definitely see how this place is 1. An…read moreunclaimed business (meaning they don't care at all for reputation and their service quality) and 2. Only has bad reviews with the exception of the one Karen's 5 stars. Only a dusty Karen would give this place a good review. Though I'm absolutely certain that they are effective in picking up cars, I have serious doubts about what kind of business they run here. I made a mistake in parking and I got my car towed so I ended up at the lot to find that the rules were strange- if you pay in cash, they just need your ID but if you pay with a card, they ask for proof of registration and insurance, which makes zero sense aside from the fact that they just want cash transactions. However, they don't offer any change and I didn't see an ATM on site anywhere. So, they'll happily take your money but don't have change so you can only give them more of your money. They are not open on the weekends- except for Saturday by appointment only and there's a higher charge for getting your car out on Saturday. If you need your car on Sunday, you're screwed. The whole business seems to be designed to be as unhelpful as possible. The place itself is a dump. The building looks beat up and dirty. The carpet on the place looks like it's never been changed and everything about the place looks like a front for a shady operation. Busted cars parked outside the office entryway, busted cars in the parking area and the presence of the cops at my arrival only add to the distinct air of crooked business that this place has on it. The person at the window was nice enough and said he had just started working there. Which I found interesting because he's probably the only new "thing" this place has seen for a long time. Overall, I'm glad my experience with them was short and to the point, but I'm not at all surprised by the allegations made against this place. They have every sign of being shady and I personally hope to never have to pick up my car from this shady spot in the future. I'd recommend getting under your car to double check that nothing is damaged and potentially having your car looked at for signs of tampering or swapped parts.

    Criminals! RC Towing removed a car from a parking lot illegally…read more Your report states that my vehicle was not present at 9:48 a.m., yet I was legally parked at the location for under 40 minutes, well within the posted 1 hour time limit. Bella and company are running a scam! Shame on you. A security guard from one of the stores on site personally witnessed my vehicle and confirmed I was parked less than 40 minutes, and informed me that this towing practice is frequently misapplied. This further confirms that the tow was unlawful. Under California Vehicle Code §22658, towing a legally parked vehicle is illegal. I request a full refund of all towing and storage fees immediately. If this matter is not resolved within 7 business days, I will pursue all available remedies, including filing a claim in small claims court. Please provide a written confirmation of a full refund at your earliest convenience.

    Mission Towing - towing - Updated May 2026

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