Such an awful experience at this Postal Annex location. I've had good experiences at other…read morelocations, but this one was a complete nightmare. I stopped in to drop off a few return packages since it was conveniently on my way home -- big mistake. Chuck (who I believe is the owner) didn't scan any of my packages, which was immediately suspicious. When I questioned it, he said they don't scan these kinds of packages... yet he ended up scanning the FedEx one but not the USPS one. When I asked for a receipt, he refused and said, "We don't do that here." I had never heard of a shipping place that didn't offer drop-off receipts. I was caught off guard and honestly should've asked for my packages back right then, but I was a bit shocked. I turned right back around and came back to retrieve them and he said no because once packages are "past the counter," he couldn't return them and they're already all mixed up. I pointed out that he didn't even scan my packages.. and I could clearly see one of my packages. I even offered to match my ID, but he refused and was incredibly rude about it. I should've read the reviews before stopping by this location.. that's on me. But now I'm so worried my packages will get lost or never make it to their destination. This is a ridiculous way to run a shipping business. I will never come here again and will absolutely be warning others to stay far away.

U fortunately thy closed due to the landlord selling the entire shopping complex to developers…read more I've never had issues receiving tracking, notary, or help from Chuck. Hoping to find where they move to and continue using their services.

My go to place for passport photos, fax important documents etc. great customer service and get…read morethings done in timely fashion. Strongly recommended

I needed some documents quick, on a deadline, and I came in to get help scanning and sending me a…read morefew files. The "emailing" of the files was $2, on top of the cost per page to scan. The process was quick and easy, staff was very helpful and efficient. I appreciated that it was pretty much full service.

Angel was fantastic! He helped me print exactly what I needed and did so with remarkable kindness…read moreand patience. Truly above-and-beyond service.

Stopped here to have items packaged up and shipped. They were pretty busy and only had 2 employees…read moreworking both the Print & Ship sections. They still took the time to help out and were pretty friendly. Plan on being here more time than you would expect due to not enough employees though.

This is the best ups store of all time in my opinion. Hands down this place has friendliest…read moreemployees i know who will go out in limbs to accommodate your shipping needs, especially return items. Now they don't ship out large ebikes, and etc but what they do ship, they got you covered.

Terrible 15 min interaction with the short girl with yellow highlights... I didn't even bother…read moregetting her name because I'd hate to meet someone in the future and be reminded of her. I came into UPS for the first time ever--I've never returned a package before--so I wasn't sure what she needed from me. I showed her what was on my phone and she instantly snapped at me. The second time I asked what the purpose of the thing on my phone was, her attitude was already loud enough. I had to tell her to calm down because they were simple questions. She snapped back saying I needed to calm down and that I was being rude and that I "wasn't listening to her," even though I was literally showing her what might be the thing she was asking for. I wasn't rude, didn't raise my voice, nothing--but she came off so aggressive for absolutely no reason. When all I did was ask a few questions to understand what she wanted. Her position requires basic customer service, and based on those 15 minutes, she doesn't have the ability to handle even the slightest inconvenience. Must be a tough job scanning packages. God bless her, truly.

kind of expensive and printers kind of dirty, too but I guess all printer places dirty…read more $2 for one page and then 20 cents for every page after even if it's 70+ pages, no volume discount, I would recommend printing elsewhere or just asking a leasing office or friend with a job

First: Pine Press is a Class Act all the way. We were so…read moreimpressed with the professionalism and talent we encountered. Our Business cards came out beyond our expectations. So - expect: super smart, super fast, very efficient!

I had an item to ship with Mercari . I had the shipping label but wasn't able to print it …read more Barbra was so helpful and helped me print out my label and also got the package boxed here to send out .

I was in a pinch which involved a construction crew waiting for me. Frantically Called Jeff who was…read moreable to provide rivets on my banners while I waited. This done with friendliness and a smile. Terrific above and beyond service at a reasonable price. Who the heck says that about FedEx! It's almost like a different company with this new management. I appreciate it the kindness.

We love this store and are sad to have learned they will be closing. We will really miss this…read morelocation as it was really convenient for us, had great parking, and had a wonderful staff and management team. I hope they all have the opportunity to work at another location. They are basically clearing everything out and have no inventory (and no gift cards). You will need to visit another location.

They used to have a separate counter for Amazon returns. Now it's combined with checkout causing a…read morelong line on Sunday afternoon. But.., it moved super quickly. So happy with it.

Stopped in On Sun afternoon to drop some items for Amazon return. Store was not busy. Was clean and…read moreneat and service was friendly and quick. Will stop back again. Dec-Jan holiday hrs shown in image attached

This is a fantastic UPS Store! (Stevens Creek/Lawrence) They are nice and take care of every…read morequestion and need I have. Do not go to Homestead store. Rude and inflexible! Sally, the manager, at Stevens Creek store is so knowledgeable and nice to work with. She helps you understand about the Amazon rules. I highly recommend this store! You won't be sorry.

Received very poor quality customer service/ interaction with male associate on 1/15/26 around…read more10:40am. I requested tape to secure a set of music instruments (drums with mallets) together prior to return to Amazon. Associate insisted I just put it in a plastic bag, took item from my hands, and did this action. I repeated my desire to secure the mallets to the set of drums twice. Since he refused again, I said I can just take them home, tape them, and come back. 3-4 times repeating my request he seemed to get annoyed and took the tape out, taped the mallets to the set. Amazon has recently started to refuse refunds for missing/incomplete returns, so that's my reason for the request. I'll try to remember better to tape items at home, but this was a very simple request. I have had associates handle return items and bagging recently that have shown up as "incomplete" on Amazon's and I've spent additional time trying to correct the return later. This was at a UPS store branch. I also had two items end up mislabeled (associate somehow swapped the label)- this was at another location. I am very careful in how I handle and process returns, understand mistakes can be made, but please consider the customer's request in the future. I was very clear, intentional and direct, and understand why I asked: I want to try to reduce the errors made when returning items.

Awful, do not go to this UPS store. I walked in the afternoon of March eleventh in good spirits. To…read morebegin with I was not greeted or offered any polite customer service, it was deplorable, the man at the counter was rude and aggressive with me, I was afraid he was going to strike me out of frustration, I was frightened by his tone, he had no patience, he took His anger out on me, I was trying to be fair and give him space to help me with processing my package, all I received was heavy eye rolls and hard sighs, what ended up being the last straw for me was when he refused to process my shipping slip and tossing my package on the scale, it was then I stop him from any further contact with my The package and stated "he was being rude to me" and promptly walked out with my Package.

Fast service, easy to deal with, don't order anything online. Online come in and have them print…read moreyou out a sample. They do everything from tablecloths to banners. Go to them for all your business needs in the South Bay. Definitely worth a visit.

Excellent experience! Formally Copyland. They handle all my invoices and business cards…read more Fast service good value here.