Excellent business. Good folks and good advice. We are happy to have discovered them and you…read moreshould go there.

they are all so helpful and good Cleaning of my hearing aids…read moretook about 20 minutes Made my next appointment to fit my schedule They have a wide selection of hearing aids They also keep you aware of what needs to be done next

Highly recommend Dr. Patrick Slater MD. My appointment was…read morefully covered and checked for everything amaginable! The office staff was very nice, highly skilled and explained what to expect prior to any procedures. Thank you!

Nothing can improve the quality of food given here. They need quality and quantity fixed.read more

I felt the need to sign up on Yelp just to write this review. Last year I attended an educational…read moreseminar for the Sun City Hearing Loss group, and had the fortune to hear Dr. Peterson speak. Now, being in Sun City, we get a lot of hearing aid dealers that come in and try to get us to buy this or that, but this was not one of those talks. In this particular seminar Dr. Peterson explained in depth how our ears work, how hearing aids really work and what tinnitus is. At the time it was evident that we weren't listening to your average hearing specialist. She came back some months later to talk about hearing loss and how that affects Alzheimer's and Dementia, and since that time members of her staff have come to talk about balance disorders and other things. She is one of the most intelligent individuals I have ever had the great fortune to meet. I know that going to Great Hills ENT and the Hearing & Balance Center of Austin is a bit of a drive from Sun City, but I can not stress how much it is worth it. I am pretty sure my wife and I would drive from Houston if we had to to visit this clinic. The staff is friendly, and remembers your name. The providers are thorough and never once make you feel like you are a number. On my initial visit I had questions about my existing hearing aids and if they needed to be replaced. She was honest about my loss and the state of my aids, and at the end of the day fixed what I currently had instead of trying to get me to get new hearing aids (like three of the clinics in Georgetown). It is a small private practice, so know that sometimes its hard to get someone on the phone, but they will call you back. The doctors here practice medicine the way it should be done!!

From the owner: Central Texas' ONLY multi-specialty Hearing & Balance center. As a division of Great Hills ENT, we…read morespecialize in general ENT, hearing loss/tinnitus treatment, balance assessment and vestibular/gait physical therapy. We are a small, personal, ENT practice with 1 otolaryngologist, 2 audiologists and a physician assistant. We treat all people with respect and provide appropriate care. For your convenience we partner with Phonak, Siemens, Starkey, Oticon, GN Resound and Widex to ensure that your personal needs are addressed with the latest hearing aid technology. We also provide balance/vestibular testing and a full vestibular/gait physical therapy rehabilitation center. We care about our patients and want you to have the best experience possible.

This is an efficient office. Office and medical staff are both professional and easy to talk to…read more It was easy to check in and out.  My estimate for the visit was given, which was greatly appreciated. After a brief exam, Dr. Young was able to investigate my problem and come to a solution to help me.  I left feeling confident I would be feeling better soon. Now that time has passed, I can say I do! If you are in North Austin/Cedar Park, I recommend this medical practice for your ENT needs.

Traumatic experience and shocking lack of basic clinical standards with Dr. Stephanie Youssef ENT…read moreSpecialist of Austin. I came to ENT Specialists of Austin for what should have been a standard clinical evaluation. During the exam, Dr. Youssef grabbed my tongue with gauze and yanked it so violently to the side that the tissue tore and started bleeding right there in the exam chair. The pain was immediate and excruciating. For several days afterward, my tongue and throat were swollen, and I couldn't swallow without sharp pain or eat solid food. What made the visit completely surreal was the lack of proper medical equipment. Instead of using a sterile ENT scope or a dedicated clinical camera, Dr. Youssef literally grabbed my personal cell phone, turned on the flashlight, and held my unsterilized phone right in front of my open, bleeding mouth to take pictures. Aggressive physical handling, painful recovery, and zero regard for sterile technique. I would strongly advise looking elsewhere for ENT care and avoiding Dr. Youssef.

Margaret (Dr Hutchison) is a knowledge bucket in Audiology. I have a condition which went…read more'uncaught' for decades and I'm a percussionist and Technical Writer (M.A.T.) and had a difficult tile tuning tympani (mallet instrument versus pitch pipe. Also difficult to catch folks in conversation but individually, not so much a problem. During my master program I read and researched/referenced the readings and sat always at the front of the class and got to know my professors well to help fill a gap. What I will tell you about Margaret is when she put the hearing aids on me (two), I cried. I have 'Cookie Bite Syndrome' which your hearing space negates voice area and anything in midrange. There are still moments where I may not catch a word; but the world is such a living organism to me know that I don't even want to take off my hearing aids to sleep (have tinnitus too) because they too, accommodate my hearing disparity with a white noise. So amazing!!! She also has a hired musician on staff who can offer input to help with that important aspect. And her flexibility with my new job is superb. And she is someone who seeks to help and enjoys her patients. Very warm and kind interaction... I can't compliment her, her style, her education (UTD/PhD), her patient care enough. If you are worried about your hearing, go see her. Good luck! Jen

Today I was sad to learn that Dr. Margaret Hutchison has passed away. She was really great doctor!…read moreHer business was bought by Hearing and Brain Centers of America.

If i had 0 star i would pick that. Worst service rip off Charlotte says she is the manager so rude…read moredoes not know how to talk to people stay away from this place. I saw a Dr told him the work i do can't make the appointment. She said she will still charge. Worst place i have ever been to. Looks like mental house and mental staff working. They are not there to help you. They are there to rip people off so they can get paid. She did not give me any alternative. Straight up said we have to charge you. Haunted house and i would not even give her job. She is very rude and thinks she is all that and more. Wait for karma

Avoid! The therapists are good. The business practices horrible. For example, I had bad flu a few…read moreweeks ago--throwing up etc the day prior to appointment. Texted a need to cancel. Didn't know this but the place, while texting you, claims they don't ever review texts send to them. Who would know? So they charge me for a missed appointment. This was not a first appointment. Probably the fourth or fifth. What would they have me do? Come in vomiting. They only told me about the need to pay after I said I was not continuing on new year because of travel, etc. trying I guess to get every penny they could from me. I would again use the therapist but never the business. It's an insensitive rip. off! Friends, when hearing this, recommended other places. I would also.

The week before Christmas, I got park of a soft silicone earplug stuck in my ear. Awkward. I called…read morearound to office after office and Austin ENT Associates was the only one that answered. The earliest available appointment was a week later with Dr. Ratcliff, but I waited it out and off I went. No muss, no fuss, and best of all - no judgement. He asked what was in my ear and whisked me away to the surgical microscope to remove it. He warned me it would hurt and let me know we could take a break any time if I needed too. I didn't, but appreciated the courtesy.

Dr. Ratcliff himself was great. Careless errors made by clinical staff. Communication errors…read more Administrative errors. The errors made severely affected my quality of life when I could've been scheduled by a different specialist weeks/months sooner. I am not sure if he is familiar with the mistakes happening within his office.. beware that they will charge you additional $$$ without informing you before hand and then charge you almost $1,000 AFTER the appointment takes place. If you aren't able to afford it, they send it to collections and refuse to see you until it's paid. I will be seeking a different specialist.

I ordered a new hearing aid set since I lost mine. I went to pick them up and the charger was a…read moreused one & inoperable.

Highly dissatisfied. When you book an appointment and are told one price for something and arrive…read morein the office and are told it's almost double...ooopsie. That's just wrong and bad office communication. I understand pricing has gone up on everything however, this much of a price increase is not consistent with other offices locally. I've taken my business elsewhere and I would highly recommend NOT using this office. TERRIBLE!!!!!

Covid-19 is dealing each of us our own challenge cards. The molds on my mom's hearing aids stopped…read moreworking about Day One of the lockdown. Such lousy timing. This means that one or both of the hearing aids emit loud, squealing sounds about a fifth of the time, unbeknown to her. Today - wearing her mask - mom saw her audiologist, Nancy Innis, and new molds have been ordered. Boy howdy, what a relief. Now then, getting the right molds for my brilliant, funny, joy-to-be-around 89 year old mother is tricky. Expensive and renown experts in various cities had failed and determined that there was nothing more they could do. Mom suffers from severe hearing loss and all of us were desperate three years ago. We were shouting at her while moving our lips and waving our arms in exaggerated ways and half the time she no longer understood what we were trying to tell her. She isn't receptive to sign language. Heartbreaking and stressful to say the least. Then we discovered Nancy Innis - Tejas Hearing Aid Center's audiologist - and she gave my once stone-deaf mother her hearing back. We've been having many, many happy conversations without shouting ever since Nancy came into her life. Thank you for giving me my mama back, Nancy.

I'm highly disappointed in the treatment I encountered when I went to Tejas Hearing Aid Center…read more Everyone should be treated with respect and understanding but more so someone who already struggles with communication. I was treated poorly and wouldn't recommend anyone to use this business. Customer service is not their strong point!

Very good clinic, and very thorough With there patience…read more Care and quality is very good, drs are very courteous kind and caring.

This office may have had some standing at one point with some people, myself included, but in the…read morepast year I have had two separate instances that required more then a "take a pill and rest" answer but was completely disregarded and denied imaging. You can't call the office and talk to anyone, you have to message through a portal and hope you put some trigger words in the message to get any kind of response. I am officially parting ways after this last incident. No doctor should hold a degree over someone experiencing something the doctor can't see or feel themselves. Take the time and find a doctor that actually responds and cares about your experience.