I cant say enough wonderful things about the audiologist Sonia Cuero at the Round Rock location…read more Mom 90yr just moved from Atlanta with decreased hearing and hearing aids that weren't doing her any good. Sonia worked with us for the last 5 months while we waited from her to be eligible for new ones. Today she received her new hearing aids & we couldn't be happier with the entire experience & look forward to include Sonia in this new chapter of hearing. Sonia is very patient focused and wants all patients to have the best hearing possible. Looking forward to continuing this relationship with her.

Small office with staff that is very attentive, great service. I've had my hearing aids for,18…read moremonths and I always feel welcome when I drop in with a question

I have had my hearing aids from Costco for 7 years. I have often gone in for an adjustment. Today…read moreI had a complete hearing test and reprogramming of my devices. Also included was a cleaning and replacement of the wire and ear piece. Total charge as always when I need their help was $ 0.00. My pricing for the same type of devices years ago was $5K to $7k. Costco's price less than $2K. And the price has not changed in 7 years. Awesome service.

I have helped my very elderly mom with her healthcare appointments for years, so we have become…read morewell acquainted with the staff. The high level of care, patience, and attention to excellent service is so far ahead of any other office we visit for her healthcare needs. I love the way they treat Mama and make her feel valued. Thank you for many years of wonderful care.

First off New Sound worked hard to accommodate my busy schedule.The office was easy to locate,…read more accessible and comfortable The receptionist was helpful and and kind. Deann conducted my hearing exam making sure that I understood each procedure. She gave me a thorough explanation of the results and took time to listen patiently to my questions even genuinely asking about my upcoming life concerns. She even offered to help me find transportation for my disabled mom. I didn't really give it much thought, but within a few days she followed up with an email regarding a great transportation option. She clearly went above and beyond. Deann if you see this, thank you so much! May God richly bless you and your business! See you next year:)

Nothing can improve the quality of food given here. They need quality and quantity fixed.read more

Dr. Slater is a wonderful doctor who listens, explains, and actually wants to help me. I've been to…read moremany specialists in the past two years and Dr. Slater is the only doctor who has actually helped with my head pain, ear pain, dizziness, tremors, vertigo, and tinnitus. I saw three neurologists who didn't even offer to help me with anything related to my POTS diagnosis. Dr. Slater's staff is also the best. They are very kind, knowledgeable, and helpful every single time I have an appointment and Liz always treats me like a friend.

Seriously the biggest waste of my time. It was my first appointment here. They get me in to the…read moreroom to see the dr 30 minutes after I arrived. Not even 1 minute later Dr Jake came and rushed into the room! He was very hurried and didn't even really take the time to understand what I have going on. He did a very quick exam on my nose, ears and throat. After he rambled off a list of things that I would be experiencing (which I am if he would have given me any time to respond). And as quickly as he came in shuttled me off to the nurse to order a few tests. I was out of his office and in my car in ten minutes. He literally told me that some of my ear problems are totally fine and I can continue to "deal with it" by putting ear plugs in my ears, but no expectations for anything! I left here feeling frustrated and like a number! I completely re arranged my clients today to get in here! What a waste of time!

My experience here was incredibly satisfying. Dr. Ratcliff is highly competent and very patient…read moreanswering my questions and taking his time to check and clean my ears. I left hearing much better and more importantly, understanding what was happening with my ears.

This is an efficient office. Office and medical staff are both professional and easy to talk to…read more It was easy to check in and out.  My estimate for the visit was given, which was greatly appreciated. After a brief exam, Dr. Young was able to investigate my problem and come to a solution to help me.  I left feeling confident I would be feeling better soon. Now that time has passed, I can say I do! If you are in North Austin/Cedar Park, I recommend this medical practice for your ENT needs.

We previously gave this place 5 stars but it has definitely went downhill. Our last 4 appointments…read morehave been a complete nightmare. 1) made an appointment to start immunotherapy. Upon arrival they said they won't have that available until end of January (I came sometime in January as per the doctor mentioned previously). I definitely informed the person when I made the appointment and she never said anything. Paid copay for nothing. 2) came back late February or March for the same service and they inform me I needed to make an appointment via some special department for it. Well again, no one told me when I made the appointment and I was very clear when I called. I got visibly upset so they refunded my copay. But still, lots of time wasted with the driving and waiting. 3) third time we waited over an hour for our appointment. Because we love dr nason we let it slide. 4) third time we waited over an hour again. When it's back to back bad service, we need to reconsider finding another clinic. This is a total disrespect for people's time.

If you ever feel pressured or told you can only get a certain price on your 1st visit at Miracle…read moreEar, DO NOT DO IT! That is what my insurance provider told me after I had my 1st visit at Miracle Ear. I was told that I could only get a certain price on hearing aides my insurance worked with on that 1st visit and I that would be the only chance I had to get them. If I waited more that 24hours I would only be allowed to buy the Miracle Ear hearing aides that were 3x the price! The Miracle Ear representative even called his wife who works for Miracle Ear also. So they both knew I was given false information. If youre ever in this situation please call and ask before you buy from Miracle Ear

Chris S. did the audiogram testing. I found him to be very professional. He was patient and…read morethorough with the test, and provided a good explanation of the audiogram. He did not try to sell me what was not needed. All in all, a positive experience!

I felt the need to sign up on Yelp just to write this review. Last year I attended an educational…read moreseminar for the Sun City Hearing Loss group, and had the fortune to hear Dr. Peterson speak. Now, being in Sun City, we get a lot of hearing aid dealers that come in and try to get us to buy this or that, but this was not one of those talks. In this particular seminar Dr. Peterson explained in depth how our ears work, how hearing aids really work and what tinnitus is. At the time it was evident that we weren't listening to your average hearing specialist. She came back some months later to talk about hearing loss and how that affects Alzheimer's and Dementia, and since that time members of her staff have come to talk about balance disorders and other things. She is one of the most intelligent individuals I have ever had the great fortune to meet. I know that going to Great Hills ENT and the Hearing & Balance Center of Austin is a bit of a drive from Sun City, but I can not stress how much it is worth it. I am pretty sure my wife and I would drive from Houston if we had to to visit this clinic. The staff is friendly, and remembers your name. The providers are thorough and never once make you feel like you are a number. On my initial visit I had questions about my existing hearing aids and if they needed to be replaced. She was honest about my loss and the state of my aids, and at the end of the day fixed what I currently had instead of trying to get me to get new hearing aids (like three of the clinics in Georgetown). It is a small private practice, so know that sometimes its hard to get someone on the phone, but they will call you back. The doctors here practice medicine the way it should be done!!