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Cook Hearing & Balance

5.0 (17 reviews)
Closed 8:00 am - 5:00 pm

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8 years ago

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5 years ago

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8 years ago

Cook is the best. True professionals, concerned with making sure you have exactly what you need, and nothing more.

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8 years ago

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Review Highlights - Cook Hearing & Balance

I have seen people suffer with hearing loss, and end up fitted with the wrong aid.

Mentioned in 3 reviews

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ENT Specialists of Austin - Children's area

ENT Specialists of Austin

3.3(19 reviews)
0.6 mi

This is an efficient office. Office and medical staff are both professional and easy to talk to…read more It was easy to check in and out.  My estimate for the visit was given, which was greatly appreciated. After a brief exam, Dr. Young was able to investigate my problem and come to a solution to help me.  I left feeling confident I would be feeling better soon. Now that time has passed, I can say I do! If you are in North Austin/Cedar Park, I recommend this medical practice for your ENT needs.

We previously gave this place 5 stars but it has definitely went downhill. Our last 4 appointments…read morehave been a complete nightmare. 1) made an appointment to start immunotherapy. Upon arrival they said they won't have that available until end of January (I came sometime in January as per the doctor mentioned previously). I definitely informed the person when I made the appointment and she never said anything. Paid copay for nothing. 2) came back late February or March for the same service and they inform me I needed to make an appointment via some special department for it. Well again, no one told me when I made the appointment and I was very clear when I called. I got visibly upset so they refunded my copay. But still, lots of time wasted with the driving and waiting. 3) third time we waited over an hour for our appointment. Because we love dr nason we let it slide. 4) third time we waited over an hour again. When it's back to back bad service, we need to reconsider finding another clinic. This is a total disrespect for people's time.

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ENT Specialists of Austin - Patient room

Patient room

ENT Specialists of Austin - Waiting room, facing Registration

Waiting room, facing Registration

ENT Specialists of Austin - Equipment in patient room

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Equipment in patient room

Cook Hearing & Balance - audiologist - Updated May 2026

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