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    Austin Auditory Specialists

    2.3 (3 reviews)
    Open 8:30 am - 5:00 pm

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    3 years ago

    I ordered a new hearing aid set since I lost mine. I went to pick them up and the charger was a used one & inoperable.

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    5 years ago

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    5 years ago

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    ENT & Allergy Center of Austin

    ENT & Allergy Center of Austin

    2.9(37 reviews)
    0.6 mi

    Dr. Briggs and staff were awesome throughout my visits leading up to and including my surgery. I…read morefound Dr. Briggs to be informative, caring, and very instrumental in helping to guide my decision to opt for surgery. In terms of the staff, they were friendly, thoughtful and professional all. Yes, this is a busy office, but at no time did I ever feel neglected or forgotten about. In fact, on the contrary, I felt Dr. Briggs and staff realize how busy they are, then conscientiously made it a point to ensure I was attended to in a reasonable amount of time. I highly recommend a visit to Dr. Briggs Cedar Park office if you are seeking any ENT guidance and assistance. Sincerely, Tony Braaksma

    Customer service, the ranking is -0. My appointment was…read more8/13/26 at 9:20AM. When I entered the office, I received the worst customer service. I was standing at the front desk and in a rude tone of voice, Danni said, "do you have an appointment here. Danni was verbally abusive and does not like people, she is not friendly. Danni said something extremely fast. I said I'm sorry, what did you say? She got up out of her chair and was talking very loudly and she said your ID and insurance. I said I can hear you, you do not have to speak to me that loud. Danni got even louder and nastier and said Id and Insurance. I said I just gave that to you. I said I can hear you, you do not have to speak to me like that, you are speaking very loudly. In a nasty aggressive tone she said, well you said you couldn't hear me. I said I did not understand what you said because you were speaking very fast. She got even louder. There was another customer standing at the desk watching all of this. I find it hard to believe that you let an employee mistreat customers like this. Danni needs to be fired and find a job where she is not required to provide excellent customer service. Danni needs to be fired, I don't know why she felt so comfortable being so nasty and ugly to me. The other employees were nice. Shirley C.

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    ENT & Allergy Center of Austin
    ENT & Allergy Center of Austin
    ENT & Allergy Center of Austin

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    ENT Specialists of Austin - Children's area

    ENT Specialists of Austin

    3.3(19 reviews)
    0.3 mi

    This is an efficient office. Office and medical staff are both professional and easy to talk to…read more It was easy to check in and out.  My estimate for the visit was given, which was greatly appreciated. After a brief exam, Dr. Young was able to investigate my problem and come to a solution to help me.  I left feeling confident I would be feeling better soon. Now that time has passed, I can say I do! If you are in North Austin/Cedar Park, I recommend this medical practice for your ENT needs.

    We previously gave this place 5 stars but it has definitely went downhill. Our last 4 appointments…read morehave been a complete nightmare. 1) made an appointment to start immunotherapy. Upon arrival they said they won't have that available until end of January (I came sometime in January as per the doctor mentioned previously). I definitely informed the person when I made the appointment and she never said anything. Paid copay for nothing. 2) came back late February or March for the same service and they inform me I needed to make an appointment via some special department for it. Well again, no one told me when I made the appointment and I was very clear when I called. I got visibly upset so they refunded my copay. But still, lots of time wasted with the driving and waiting. 3) third time we waited over an hour for our appointment. Because we love dr nason we let it slide. 4) third time we waited over an hour again. When it's back to back bad service, we need to reconsider finding another clinic. This is a total disrespect for people's time.

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    ENT Specialists of Austin - Patient room

    Patient room

    ENT Specialists of Austin - Waiting room, facing Registration

    Waiting room, facing Registration

    ENT Specialists of Austin - Equipment in patient room

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    Equipment in patient room

    Austin Auditory Specialists - audiologist - Updated August 2026

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