I am truly overwhelmed with the excellent care I received less than an hour ago at Carbon Health…read moreUrgent Care in Temecula. Dr. Titus clearly sets the tone for the entire clinic. She is gracious, patient, knowledgeable, and thorough. Because it was Mother's Day, as the clinic director, she opted to come in to let other members of the staff have the day off. She took the time to listen to my concerns and thoroughly evaluate my condition. She provided a clear diagnosis and treatment plan that she took the time to explain in detail. Both Savannah and Brenda at the front desk were so patient in helping me troubleshoot some issues I was having with the app. The clinic is clean and spacious. I arrived for the first time with no appointment and was in and out in less than an hour. But more importantly, I left with a treatment plan, medication submitted to my pharmacy, and the confidence that I know what to do to get better. If I could give more than five stars I would. I'm so thankful for Carbon health urgent care in Temecula! (Although I hope I don't have to come back, I will definitely return for any urgent care needs and will tell my friends and family to do the same.)

I wouldn't waste your time here. I went in on a Saturday to get tested for the flu - I had a…read moreco-worker test positive and had all the symptoms. They charge an insane amount - $230 dollars for me to get a rapid flu test. They tried to sell me on the test that goes to the lab and I declined. They came back shortly after to say it's negative and had me leave. No paperwork, nothing. Woke up the next morning feeling even worse an went to CVS - got a flu test for $13 and tested POSITIVE for flu A. This place is a scam and I wish I knew beforehand I could have just purchased an at home test for $13!!

Simply the BEST!!! The staff is super friendly and Ryan is so thorough and compassionate! When I…read morego in I am confident in getting the best care.

Katherine Pawalek was great. With respect to billing, it was an absolute nightmare. my Aetna PPO…read moreinsurance told me that I met the deductible and yet Temecula, MEDICAL GROUP was collecting my co-pays. I advised them that the co-pays needed to be refunded. It's been eight months and I have not received anything yet they claim to have mailed a check; their lack of response and negligence is very disturbing.

I truly hate leaving a negative review because we've had such great experiences here in the past…read more The previous nurse practitioner we saw was phenomenal--kind, thorough, and knowledgeable. We've seen her multiple times without incident, and she always made well-informed recommendations after a complete assessment. Unfortunately, this time we were seen by a new nurse practitioner, Tiffany C. Laffoon (License #95032168). We only learned her name after calling the Minute Clinic because she refused to identify herself during the visit, despite providing medical recommendations. Tiffany did not examine my 5-year-old son, who had a fever and was complaining of ear pain. She didn't take his temperature, didn't look in his ears, and didn't review his chart. Instead, she told us to give him Motrin and "wait it out," and shamed us for using antibiotics in the past (if it were my son I wouldn't do that she said) --despite them being prescribed by healthcare professionals. When I asked for her name and credentials, she confirmed she was an NP but refused to provide any further information. She had no visible badge, and when I pressed further for her name and license number, she threatened to call the police and accused me of being rude. The visit ended without any assessment, documentation, or after-visit summary. As a licensed healthcare provider myself, I was shocked by the lack of basic triage. Her demeanor was combative, and she made comments about wanting to go home while angrily changing the trash. After she shut herself in the office, I even slid a note on my phone under the door explaining I'm autistic and sometimes communicate directly, but that my son still needed care. She ignored it. The CVS store manager attempted to help, but even they couldn't get her to share her name or license information. Nearly a week later, I've still received no follow-up from Minute Clinic management. My son kept asking, "Mommy, why did her cancel my appointment?" and "Why was her going to call the police?" I had no answer. We were seen by his pediatrician the next day, who confirmed he had a severe ear infection. She immediately prescribed antibiotics and referred us to an ENT--something that could have been caught earlier with even a basic exam. This entire experience was confusing and traumatizing for my son, and we will not be returning.

My husband needed a doctor's note for work. As a contractor, he doesn't have medical insurance…read morethrough his employer. The provider he spoke with through the virtual appt was friendly and professional. It took 13 minutes to diagnose him with sinusitis, no Rx needed at this time. We were charged $119 for 13 minutes and no actual doctor's note. We used a printout of the receipt for his employer. $119 FOR 13 MINUTES!!!

EXCELLENT, A MAJOR IMPROVEMENT! I was in severe pain after an outdoor accident left me with road…read morerash on my right arm & leg and a bone bruise atop of my right knee. Imagine me walking in stiff and battered looking for an x-ray to ensure nothing was broken, I was in strife! Thankfully, Temecula 24's front office staff were polite and welcoming. The online check-in process was seamless and I was seen in less than 30 mins. Upon entering my room in the back, my wounds were cleaned up and I was bandaged by an amazing radiology professional. Next, I was seen by an NP who gave me a shot for the pain, followed by a tetanus shot since a piece of metal hit me during my accident. I was so thankful for the thorough treatment and forethought to prevent infection and complications. Lastly, I was taken to the x-ray room, provided a protective cover and had my leg and elbow examined. The radiology lady was very sweet, she was with me every step of the way and ensured my comfort to the best of her ability! Once the results were in, I was told I didn't have any breaks or dislocations, phew! I was given ibuprofen and given an antibiotic cream for my wounds. The NP suggested physical therapy only if needed. Overall, this visit was a huge improvement over the last time I came here. The clinic had great music and a much better vibe this time! Note: Doctor's notes are only good for 3 days! Plan accordingly.

To Whom It May Concern,…read more I am submitting a formal complaint regarding Dr. Philip Hardy in connection with a concerning encounter at Temecula 24 Hour Urgent Care on Friday evening, approximately 9:00 PM, on April 24th. I presented to the clinic with acute and potentially serious symptoms, including difficulty breathing, chest tightness, dizziness, and an elevated heart rate. These symptoms, as widely understood, warrant prompt and careful medical evaluation. While the front desk staff and nursing staff were professional and attentive, my interaction with Dr. Hardy was markedly inconsistent with what I would expect from a licensed medical provider in an urgent care setting. Dr. Hardy appeared disengaged and did not conduct what I perceived to be a thorough or attentive assessment of my condition. I was not provided with clear clinical guidance, and I felt as though my symptoms were not being taken seriously. Instead of offering direction or initiating appropriate evaluation, I was left uncertain about my condition and next steps. When I asked what I should do given my symptoms, Dr. Hardy stated that I should "probably go to the ER." When I asked which emergency department he would recommend, he responded that he did not know and continued discussing unrelated personal matters. This response was dismissive and inappropriate given the seriousness of my presentation. During the visit, my condition worsened... I became increasingly dizzy and overheated and was forced to leave the room. Dr. Hardy had indicated he would provide paperwork for my transfer to the emergency room; however, he did not follow through directly. As I walked out of the room I observed him engaged in a playful personal conversation while a nurse ultimately provided the document. The paperwork I received was illegible and did not assist the receiving hospital in any meaningful way. Following this encounter, I sought care at Temecula Valley Hospital, where I was treated promptly and professionally. The contrast in the level of care further highlighted the deficiencies in my urgent care visit. I am concerned that Dr. Hardy's conduct reflects a failure to meet basic standards of medical professionalism, patient evaluation, and communication. Given the nature of my symptoms, the lack of appropriate attention and guidance posed a potential risk to my health and safety. I respectfully request that this matter be reviewed and investigated. I will be reaching out to clinic management and I am willing to provide any additional information needed to assist in your evaluation.  Sincerely, Jack Miller You can reach me at Phone: (951) 464-0141  Email: jmills42205@gmail.com

Visited the Rancho Family Medical Group urgent care off of Temecula Parkway today. Had a same-day…read moreappointment. Was in and out of there in no time. Dr. Vincent is handsome as heck. Congratulations to his wife! As a registered nurse myself, I would recommend that his medical assistant who comes in and does vitals,direct patient care, NOT have jeweled acrylic nails ....not the standard of professionalism for cleanliness. I would also suggest that she introduced herself and offer her name. Other than that, my experience was positive.

Recently moved from Los Angeles to Temecula. I passed a kidney stone and wanted to get it analyzed…read more I was told I needed to see a doctor for a recommendation for a lab. Went to Rancho family medical group 31720 Temecula Parkway Suite 100 Temecula, CA 92592. I went in as a new patient. They took a urine analysis and I saw the doctor literally 3 minutes. I do have a high deductible insurance. Paid $150 on site. Recently got a bill for $435.35 this place is a rip off. Stay away. $585.35 for a 30 minute visit.

Went to the Urgent Care at 8:00 (most open at 9:00) on a Wednesday morning for a bladder infection…read more The Receptionist was very nice and quick (which is important when you're in pain!). They took me right in, and was seen by M. Davalos , PA. He was very nice. They FAXed in my prescriptions right away and I only had to wait 15 mins at the pharmacy. All in all- a great experience. I would go there again and recommend this Urgent Care to my friends!

There are certain medications my doctor has me on because of my cancer diagnosis. One of which my…read moreinsurance decided not to pay for anymore and wanted a different Rx. My doctor does not approve of the alternative because it's not good for me. Leave it to my amazing doctor to arrange with this pharmacy to not only have the original Rx, but have the insurance approve it. And the icing on the top, Vail Ranch Pharmacy delivered it to my house! So, basically I received a text from the pharmacy that a script had been sent by my doctor. Next thing I knew, my meds were delivered! Now that's great service.

I found Vail Ranch Pharmacy due to the recommendation from my doctor's office. My medications are…read moreexpensive and CVS doesn't deal with insurance co. prior authorizations as this pharmacy does. This small business is so much easier to deal with and gives personalized, compassionate service. In addition, the main pharmacist is a wizard at getting prescriptions approved which I really appreciate! All the employees are so nice, understanding and helpful that they ease the stress and difficulty for people with medical conditions having to deal with insurance complications. Highly recommend this pharmacy.

PRETTY GOOD WINE SELECTION…read more Stopped here from out of town after visiting Temecula's wineries. I was on the hunt for some local wines after much of the wineries had closed Sunday evening. There is a nice selection of wine here for a CVS. They have wines from South Coast and Wilson Creek. They were about a dollar cheaper than the Temecula Wine & Spirits store - just across the street - but only cause it was on sale. Other than those two local wines, there were not other local brands. Yet, there were plenty of other brands I had not heard of before that may be worth trying. The Ralph's Market, however, has a much larger selection than CVS; about twice the amount of selection.

Wednesday, Nov 19, 2025: I accompanied my son to get some over the counter meds for his affliction…read more I perused their candy aisle and the variety of newly stocked Christmas decorations. I really don't need any more decor but I like to browse. I picked a couple of the fruit & nut Cadbury bars, which remind me of Chunky chocolate bars. Do they still sell those? Anyhow the store is clean and organized. So hard to believe that Christmas is around the corner. There were good sales throughout the store. I have the app, which gives me coupons I can use at check out. This time I was able to save $3.00. The cashier was very nice, polite, and efficient. We really like this CVS. It's convenient and we can always find something we need.

When I called to the nurse advice line, I couldn't get a call back in time so I called when their…read moreoffices opened in hopes I could get a same day walk in appointment. My little had been suffering from bad headaches for nearly a month and we couldn't find a solution to help her even though she already saw her primary provider plus the eye doctor. I was able to get an immediate appointment at this location that we have never been to. Everyone here was so nice, so helpful and welcoming. Loved the jungle wall murals and decor, it was fun waiting beside her headache and it really eased her worries and distracted her for a bit. Dr. Johnson was one of the best providers we have seen in awhile. Super patient, informative and extremely helpful with all her questions and suggestions. She truly showed concern and compassion for our situation and on her new vitamin regimen, our sweet girl has been headache free for a few days now after a rough month!

All my children have had nothing but good experiences at this practice. It speaks volumes that my…read moreoldest daughter who is now 18, has requested to stay here with Dr. Clifford as her pediatrician for as long as she can.

Every-time I've brought my kids to this location it was fast the doctors and nurses were great. Not…read morevery chatty but I don't like small talk anyways. They get to the point and we're in and out. We've been there for growth check ups and when my kids were sick.