I always use movers when I move. I spoke to Mike, the Owner about a week and a half ago to schedule…read moremy move. The movers arrived at my storage promptly this morning and began loading my items on the truck. I had 3 movers. I was exceptionally pleased when Larry, put a runner down so that they didnt stain the carpet while bringing my items in. They were careful with my items & wrapped my bedroom furniture up with their clithe to protect them. Im so thankful because my last moving experience was less desirable. Larry, Greg, & Wesley completed my move without complaints or excessive personal breaks. I moved our of a storage into a 2 bed/2bath apt. I was particularly pleased with the cinoany having their own box to transport loose items. I don't know why I have loose items when it seems that i have over 100 boxes!! All of the guys had a great sense of humor and made me feel totally comfortable. Of course it can be pricey when you contract movers but it feels great to know that I was able to support a Black Owned Business. The only thing that I disagreed with is that they did not hook up my washer & dryer for me. I guess its a liability or something like that. If and when i move again I will definitely use this company. PeriodTTT!!!!!!

The movers took a very fragile box that said in big red writing "Fragile Do Not Place Anything on…read moreTop of This Box", and they put 3 boxes on top of it. They did not organize the items correctly in the storage facility. Now I have to go back, move things out of it to get something I need that I told them to put in the front but they hurried it in the back. Not happy at all with this company. Not sure if I'll use them again.

Stay away if you value you belongings. I have had many…read morestorage units over the course of my lifetime, but this is the First place that I ended up having to throw out most all my stuff from. ALL my furniture was Covered in MOLD! In the drawers, all over the wood, my wall unit from Germany was destroyed!! My bedroom set, ever single piece of furniture was covered in mold. Several of my boxes also was thrown out from mold being in them and I am hyper sensitive of mold due to COPD! My son rented a 30x10 unit for me and paid for it every month only to have them raise the rent by over $30 without any notice after 6 months, then to loose almost everything in it! Such a total loss of money and ALL my household items! Also, this place is very non responsive and will not return phone calls if you reach out to them. There is no one in the office most of the time either. So, DO NOT use this place if you value your items!

My unit was broken into and items were taken. At their request a report was filed. Photos along…read morewith receipts were provided for their claim. After over a month being ignored I was told by the owner (Rob) that it's denied stating in a voicemail it was a fraudulent claim. He stated the item was never there and the locks were never removed. I provided photos showing the slide was cut away from locks leaving locks in place. Even provided photos of items in question taken by their manager just 2 weeks before inside the unit. Stay away from them. I haven't even accessed the unit in over three months. They lied about sending surveillance camera video to the sheriffs office. Told me the claim process takes 10-14 days. Then told me it takes 8-10 weeks before ultimately denying. They could not provide insurance company info nor a claim number. Who's the fraud? I have documentation discrediting and contradicting everything he stated. And even after that was told he's the owner and it's his decision. If anyone wants to hear his accusation on my voicemail I'll be uploading to YouTube along with the photos of damage and items that were taken.

Clean convenient and great owners. We used this facility a year and were very happy with the space…read moreand the price! Highly recommend.

Well I rented a unit because it was close to my house and also could process through the kiosk,…read morehowever I'm on day 4 without being able to access and no return phone call from 704 824 4511 which is stamped all over the customer service signs with 24 hour service. Ive been stuck with driving around with a truck full of belongings "hoping" someone else doesn't find them useful. And less $80.00 so I'm not to excited about finding another unit just yet. But I just may have too and then request a refund from the phone number that is not being answered...

The customer service and the storage units are superior! I am very happy that I checked them out -…read moreand decided to rent from them! There's a 10-day notice requested, when you have no further need; -which is completely fair and better than any other place I've used in the past. It feels 'cleaner' than any other place I've used in the past as well. The 'people' running it are helpful and I can tell they like their job (a definite plus!)

When we first rented space over two years ago at BBS they were great. Lorri was the store manager…read moreat the time and she was so professional and courteous to all her customers. She also was a clean a holic so the place was always bright and fresh. Under new management now and the place has gone way down hill. Amy the new manager is rude often, I mean when she is there. The office hours say 9:30-5:30 on the front door. However go at noon or later or even earlier and perhaps while there you need to buy some boxes or tape, that is not possible. Often times there's a note on the door be back at 3:30, be back at 2:00, call this number if you need assistance (which goes to voice mail) and you do not get assistance. I understand employees may need to step out for lunch, or an errand. However there should be someone on site during those business hours. This is not a one time occurrence, but quite often. In the new year I plan on relocating. Given so many options in the area this is not a big ordeal.

Very good customer service from Steve. Smooth process getting a Unit and the grounds are easy to…read morenavigate. Very clean and lots of units to choose from. I reached out very late last night and Steve answered my questions which I saw first thing in the morning. I believe the prices are comparable. I wanted a climate controlled unit and happy with the selection of this facility.

This place is a "hidden gem!"…read more We cannot say enough about how welcoming, friendly, and accommodating Steve is! While planning our move from West to East Coast, we encountered countless issues in trying to reserve (and/or pay for) a storage unit. All our troubles stopped the minute we spoke with Steve! Such a great experience! We also had the opportunity to meet Mitch. He too wanted to ensure our needs were met and everything went smoothly. It has been a pleasure doing business with Steve and Mitch. Without question, we would recommend those searching for a storage place, stop by or call. Over the years, I've worked with several storage facilities and regardless of which coast Steve and Mitch are by far top notch!

This is my 3rd time using Citywide movers. Their professionalism and experience was amazing…read moreespecially when you are moving from out of state. When I tell you I was stressed out I called Rod and he gave me an estimate and made me feel at ease with my moving experience. From the time they packed my home up until they dropped it off to my new home. I would highly recommend his company to all my family and friends also my coworkers due to a hassle free move and no stress from start to finish. His guys was great ! They went above and beyond ! Thanks again Citywide for wonderful experience.

Finally our house is ready ... Citywide has always been our go to. This will be the 5th time of…read morethem moving us and they always go above and beyond!!! Professional, on time and made sure to take care of our things. I would HIGHLY recommend Citywide for your next move!

All good things about my experience at Bee Safe Storage in Pineville--especially thanks to Miss…read moreRoslyn. Her customer service is absolutely top-notch. From the moment I checked in, she made me feel like more than just a customer--she makes you feel like family. She was incredibly thorough and professional when walking me through the setup process, and I felt completely at ease leaving both my personal information and my belongings in her care. What really stood out, though, was how personal she made the experience. When I came back the very next day to drop off another load, she saw me in passing and called me by name. That level of attention and warmth is rare and speaks volumes. Miss Roslyn is kind, patient, and clearly takes pride in what she does. It's more than just a job to her, and it shows. I truly appreciate how she went above and beyond to make the entire process smooth and welcoming. Highly recommend Bee Safe Storage--and if you get to work with Miss Roslyn, you're in GREAT hands.

This move was actually the fourth time I have used Roadhaugs and I could not be any more pleased…read more Even though I was a returning customer known to them from the first contact through the last of the delivery, and then the third-party people who came to uncrate some of the special furniture, communication was crystal clear, very positive and informative. Above all else their ability to truly communicate and keep their customers up to date is so helpful and keeps things consistent. Much appreciated. Bruce was extremely helpful getting everything planned and scheduled and Shannon, as always, followed through and kept everything moving along the entire time. There's something special about Roadhaugs that nobody else seems to have and that is they care about their clients and treat them as their own family. Some of the packers that came to pack and load the house were with me on the first move so they knew my things and they knew the routine because I have some unusual and valuable furniture and instruments. The delivery crew that showed up here at the house to drop everything off, totally new to me and I knew none of them when they arrived, but by the time they left, we were all on very friendly terms, and I cannot speak highly enough about them. They were all absolutely magnificent and always are with Roadhaugs. Not only would I recommend them in the highest regard to anyone who has a relocation coming up or even if you need something moved in your home or from one building to another. They move for the Steinway piano gallery in Charlotte, and were recommended to me by another musician and colleague friend of mine who had used them before as well. The fact that they were expert movers, I would even go so far as to say "white glove" movers, makes them even more desirable and trusting ones life possessions and memories with them. Again, I cannot thank Roadhaugs enough and will absolutely use them again should I need to relocate but, at this point, I'm hoping that's not in my future! I will also continue to, and have, recommended them to friends and colleagues who will be moving or who need assistance with their instruments. Thank you again, Roadhawgs, I appreciate everyone of you more than I can put into words here, but please know that I mean every word of my thanks sincerely and from the bottom of my heart Most sincerely yours, Scott and Rosie

Still dealing with the fact that this company cancelled my move 2 days before scheduled and tripled…read moremy quote!!! Worst experience and their lack of professionalism and care has cost me more money and time off work and overall unnecessary stress! Run from this company!!