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    Rocky River Self Storage

    2.3 (3 reviews)
    Closed 8:30 am - 5:30 pm

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    1 year ago

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    4 years ago

    The facilities are very nice and accessible. The customer service was less than ideal.

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    15 years ago

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    Keep It Stored

    Keep It Stored

    (8 reviews)

    I've moved a lot and had to use storage facilities quite a bit.. Keep it Stored is by far the best…read moreand easiest storage company to work with especially if you have multiple units. Their customer service is impeccable.

    I never thought I'd be writing out a long, drawn-out review for a storage center, but here it is:…read moremy experience with Keep it Stored is better than most experiences you'd expect from a hotel concierge or a 5-Star Restaurant. No, seriously. You look at either the reviews here on Yelp for the two locations, or the 100+ reviews they have for the two locations on Google, and the skeptic in me thinks, "nah.. there's something wrong here, they paid an SEO team to write these..." or something. Yeah... no. It really is as good as reviews say it is. And it all starts with one man: Kurt. If you read the reviews, you'll see Kurt's name a lot. He makes it a personalized experience. Did I really just use the word "experience" in a storage rental Yelp review? Well, yeah. Kurt just takes the storage experience to a whole different level. Kurt and his team get to know you and your business (or if you're renting just to have some extra space, he gets to know you personally) and persistently makes sure what his business is offering is what's best for you. Some highlights for me? Well for one, the prices they offer are better than anyone around. Hell, they're better than storage prices you'd find 80 miles outside of Charlotte. The move to keep it stored for me was more convenient than my prior parking spot (I park a trailer there). The parking spot itself was bigger and in a much more convenient format (it's a spot parallel to the curb, but it's so big, I can pull the trailer right in, and pull straight out upon arrival/departure). You even have access to an app that can open the gate for you when you're within a block of the storage center. 24/7 access is available for a very small fee (it was 5 times the fee I was paying at my prior facility for 24/7 access) and everything is imaculate. I really wish Kurt would also go into the restaurant industry, or maybe insurance, retail, package delivery maybe? At most, I'll settle for him and his team just staying where they are as the best storage solution I could have ever asked for. Believe the reviews, you're going to be very happy here.

    Mr. Storage Harisburg - UHAUL TRUCK RENTALS (no trailers)

    Mr. Storage Harisburg

    (2 reviews)

    Been renting a unit for almostn6 months. No major issues and facility is safe, secure, and…read moreilluminated after dark. Only concern is potholes. If those could be fixed that would go a long way.

    I was a customer at Mr. Storage UNCC Harrisburg for about 5 years, and this place does not deserve…read moreloyal customers. The only reason I stayed was because the parking was slightly cheaper, but now I understand why. The property has potholes all over the lot, the gate access is unreliable, and the customer service is extremely poor. There were several times over multiple months where I had gate codes and still could not access my work van. That is not a minor issue -- it caused me to lose full days of work because I could not get to the vehicle I depend on for my job. A business that takes monthly payments but cannot provide reliable access to your own vehicle should be embarrassed. Their own management admitted by email that the gate was non-operational multiple times and that codes have to be manually locked and unlocked by staff. That says everything about how poorly this place is operated. When you call for help, good luck getting a response. But when it comes to late fees and autopay, they move fast. After I told them several times I was moving out and removed my vehicle, they still added fees and charged my bank account $105 through autopay. After 5 years, they refused to compensate me for lost access, lost workdays, and all the inconvenience. This facility showed me no loyalty, no accountability, and no respect as a long-term paying customer. Future customers should know this before trusting them with a work vehicle or anything they depend on daily. If you need reliable access, fast communication, or a company that takes responsibility when their system fails, this is not the place I would choose. I would never trust them with a work vehicle, personal vehicle, or autopay information again.

    Rocky River Self Storage - selfstorage - Updated May 2026

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