Arielle & Kari were the best , professional,warm friendly & helpful with us,glad we gave this place…read morebusiness!

Self-storage doesn't get any better than this. Proprietors Sue and Ray Johnson received a slew of…read moreboxes from a cross-country move via USPS, packed a storage unit for me, then delivered everything to my new place in Philly, all for a ridiculously low price. That would have been enough to get them to my first level of peripatetic sainthood, hands down. But it gets better. A couple of years later, I stored my things at EZ Storage again in preparation for my next cross-country move (again with free pickup, thanks to a sweet student-moving deal). I'd already landed on the west coast when the moving plans changed from driving to shipping. Ray built a pallet, packed my things onto it, and helped with shipping logistics, for a very very nominal charge. Who does that?! Would I still have all my things without Ray and Sue? Probably... but maybe not. Would I be able to think about moving without flinching? Not a chance. Would I have such faith in humanity and the kindness of relative strangers? A resounding no! In short - Ray and Sue are local treasures. I don't think I've ever said that before about anyone, but they deserve it, and then some. I can't recommend EZ Storage highly enough.

I'm a repeat and just recently a customer here again. Moving, packing, storing and just the whole…read moreprocess of relocating ones life can be super stressful. It makes matters better and that much easier when the reps for truck rentals and storage are courteous, upstanding and helpful. When they not only do their jobs but give service with a smile and offer sincere interest in helping you along your way, it begs the small effort for a good review of satisfaction and appreciation. I can get into the details of my particularly hellacious moving scenario but I'll save y'all from it. I'm sure we all have em. But Ryan helped us meticulously and promptly! Thanks Deb on the phone and Ryan Murphy, manager at ESS cherry hill old Cuthbert

First time visit…read more Tractor Trailer accessible Friendly staff Open 7 days Sells boxes too

I'm shocked at the overall rating for the company. I had a complicated move that was made so much…read moreeasier by the entire team! Tim, in dispatch kept me informed about each step. My moving team , Amador, Alondra, yermin were absolutely wonderful! I WOULD HAVE GIVEN SIX STARS IF YELP WOULD LET ME!!!

This was one of the worst experiences of my life. Not just the worst move I've ever had, but one of…read morethe worst customer service experiences imaginable. The amount of valuables, family heirlooms, and furniture they damaged is staggering, much of it irreplaceable. Before the move even began, communication was a disaster. I was promised a moving coordinator would contact me a week beforehand. They never did. I had to call the day before my move, and even then the coordinator repeatedly got my two pickup locations wrong. The movers arrived an hour late in a rented Penske truck with little to no packing materials or proper moving equipment. At the first pickup, a 700-square-foot third-floor apartment, they immediately complained about the stairs. My partner and I quickly realized they weren't actually working. Two movers spent long stretches sitting in the truck on their phones while the third spent nearly an hour wrapping a couch that didn't need wrapping instead of protecting fragile items. Despite asking them multiple times to keep moving and properly wrap breakables, they continued wasting time. My partner eventually carried many items from the rooftop down to the first floor himself because otherwise nothing was getting done. They even asked us to help move heavier furniture, which is exactly what we hired them to do. It took them five hours to empty a one-bedroom apartment. At the storage unit, they left belongings sitting in the hallway until I returned to help them. They also completely destroyed a large china cabinet because they didn't wrap or know how to move it. It was damaged beyond repair. After 8.5 hours to move a one-bedroom apartment and a small storage unit, they finally headed to my new home. That's when they informed me my bill had increased to nearly three times the original estimate. Once there, they ignored all instructions about where furniture and boxes belonged, piling nearly everything into one room until it was impossible to walk through. The final straw was when they left much of my heavy furniture sitting on the sidewalk in a downtown neighborhood and then had the audacity to TEXT me asking ME to come help move it. I ended up calling friends, and we finished moving everything they piled on the sidewalk in about 30 minutes, because that's what productivity looks like. To top it all off, they stood on my front steps waiting for a tip. I tipped them only because I wanted them to leave. After spending days fixing their mistakes and unpacking, I discovered even more damage, including: * Vintage Restoration Hardware media console * Vintage Maitland-Smith coffee table (glass top missing) * Three framed artworks * Shelf from my custom-made vitrine * Entire china cabinet * Two planters * Glass shelf frame * Two curtain rods I'm still finding damaged items. All My Sons didn't make my move easier--they made it exponentially harder. I paid professional movers and ended up doing much of the heavy lifting myself while paying nearly three times the quoted price and watching irreplaceable belongings be destroyed. Avoid this company at all costs. Save yourself the money, stress, and heartbreak. Run, don't walk, to another moving company, task rabbit, anything but them.

Absolutely outstanding experience with CubeSmart! Mike and Valerie are truly the best. From the…read moremoment I walked in, they were welcoming, knowledgeable, and eager to help. They made the entire storage rental process incredibly easy and stress-free, taking the time to answer all of my questions and ensuring I found exactly what I needed. Their professionalism, positive attitudes, and exceptional customer service really set this location apart. It's rare to find a team that genuinely cares about their customers, but Mike and Valerie went above and beyond every step of the way. The facility is clean, secure, and well-maintained, which gave me complete peace of mind. If you're looking for storage, I highly recommend CubeSmart. Mike and Valerie made this a five-star experience, and I couldn't be happier with the service I received!

Facility looks excellent. However, will not commit to a 1-year rent rate. Consider whatever rate…read moreyou are quoted to be an "introductory rate," a teaser that can be jacked up at any time. Based on reviews by others, it looks like everyone gets an increase. This may not technically be "bait and switch," but it sure feels like it.

I just got a storage unit and Sean was super helpful. He was extremely knowledgeable and very…read morepersonable. He was able to get me the storage unit i wanted and explained all the costs. I highly recommend coming here and speaking with Sean.

Easy, quick process of renting the storage space. The space is clean. Shawn answered all questions…read moreand was a pleasure to work with

I have had my belongings stored at this location for two years. The property managers are kind,…read morecourteous and care about you as a leaser. They do their best to make sure you know your belongings are safe and your business is a priority to them. Definitely feel at ease using this facility

Rent went from $144 to $334 in 2.5 years time. Be prepared for increases EVERY six months. Poster…read morechild for Corporate greed.

The staff are very nice, but the main overhead door has been broken for months, which compromises…read morethe security for which I am paying. This week while I was there, the elevator was not working either! Not enough carts at times as well. Saw some bugs during the summer - ewww!!!

They started me off with an acceptable rate of $118.69 per month, and within 4 months they…read moreincreased my payment to $202.92. Almost double the payment! I would not recommend this place to anyone! I have read about them doing this to several customers. Talk about a price gouging ! It seems like all businesses nowadays do not care about taking advantage of their customers

RUN!!! Don't even think of doing business with this fly by night place!! The company has held my ex…read morehusband's belongings and refused to let my son collect his father's belongings because they want MY marriage certificate WTF?? They need to refund all the money my son has paid and release the rest of items being held hostage Tony Dollard is the name of who the corporation said is the district manager but they have MO WAY TO CONTACT HIM?!?!?!!!!

I have been a 10+ year customer at Cube Smart at 1820 Frontage Rd Cherry Hill NJ. I have always…read moreappreciated the effort by staff (Valerie) to keep the location safe, clean and maintained. I would and have highly recommend this storage location to anyone. Great job !

Chelsie is an amazing manager and a credit to the business. As I've stated before, customer service…read moreis in short supply and she is crushing it. Professional, friendly, reasonable, and effective! Highly recommend this storage facility just for her great work alone!

One Star. But I wish I can give it ZERO!!!! Bad customer…read moreexperience and worst place to put your storage. They lie from the start. A small space was around $40-ish a month. And when l ask them will the price go up, they said "In 3 to four months we will call you before the price is go up to negotiate the price" And when l asked them how much they will raise the price to, they told me that they can't say and that they will give me a call before the price raises. Well.... They lied. It went from 40 to a $100 real quick. They try to take $98 out without calling me. I call them and they wouldn't pick up. I left a msg and they wouldn't call back. So I cancel it and quickly took my things out of the storage, the same day, before they figure out that l cancel my payment and told my bank to not let them take out. They tried to toss my stuff out. Don't be fooled with their nice customer service in the beginning. They are pirates, hungry greedy, sneaky little bast@ds. Don't listen to any reviews. They all lying. I wish l had read someone review like mines before l signed up. They probably will buy fake reviewers to drown out my reply so people won't see it.