I've been going to 1 Performance for over a decade for all my family's cars. They're honest and do…read moregood work. My son is a mechanic and he's told me this is the only place to take my cars when he's not visiting and can do it himself. They get the job done, they charge a fair price, and they're honest about what they can and can't do, which is especially important to me.

Great customer service, very knowledgeable and great price I would definitely recommend them. Very…read morehonest and fast work

I have been going here for several years with zero complaints and 100% excellent service! Robb and…read morehis tech's are always polite, knowledgeable and responsive. I take my car in for regular service (both my BMW & Honda) and have purchased tires through them too. I was extremely concerned and picky on the tire selection because I didn't really care for the set on my Honda however after Robb ran several estimates and discussed pros/cons on several brands, I selected ones they had recommended and was extremely happy. You can be assured you'll be taken care of at Care 4 Cars!

This is probably the only instance where I've actually felt a negative star review is warranted,…read morebut in this case, being as I was robbed by this place for $500, it's more than justified. I don't like to make a habit of dragging local businesses, but when you've been laid off and every single dollar counts, I'd like to warn others not to spend their hard earned money here. So, over the summer, the air conditioning in my car stopped working. The car is less than 10 years old, and I've had this model before with little to no issues, so I felt more than comfortable grabbing a checkup from this particular station, especially knowing it's family owned. I was charged about $300 for a "AC RECHARGE & DYE" labor and materials. Fine; if that's what it takes, it sucks to spend money but at least my ac is working. I noticed right away that the ac worked intermittently or not at all. Took it back to this same station, they ran some kind of test and concluded it's fine. But the thing is, it was never fine. I didn't pay for a partial repair, I paid for a FULL repair. As in, I expect my ac to function after specifically shelling out my limited wages that week to pay for it. Is this an unreasonable expectation? I guess so. So let's fast-forward me being gaslit for about two months to when I was driving home from a particularly brutally hot day at my temporary job, and being mad because, Goddammit I paid for ac and I'm not getting it. I brought it back to this same place since it's blatantly obvious they never actually fixed what they charged me for. Today I was charged almost $200 for "A/C DIAGNOSTIC: PERFORM SYSTEM TEST FOR PRESSURES AND A/C FUNCTIONS. CHECK FOR AC DYE. WE FILLED OVER THE SUMMER AND IT IS NOW NOT WORKING. COMPRESSOR NEEDS TO BE REPLACED. FLOW SENSOR INTERMITTENTLY WORKING." OKAY SO. The last sentence appears to be the only thing that makes any sense. However, "WE FILLED IT OVER THE SUMMER AND IT IS NOW NOT WORKING" is misleading and frankly, false. To say "NOW" it's not working is entirely untrue, because it wasn't working directly after the first "repair." As I said, I brought it back after the first "repair" and I was gaslit because "sometimes the ac kicks in." Nice. As for the second part, that the "COMPRESSOR NEEDS TO BE REPLACED", WHY on God's green earth did you not recognize this little issue the first time you supposedly diagnosed my car? They proceeded to provide me with a $700 estimate for an "actual" repair. Ma'am, you already charged me $300 for absolutely nothing, I was gaslit into thinking that sometimes-working-ac-is-better-than-no-ac-at-all (until it stopped working altogether), and now you charge me nearly $200 to evaluate the first diagnostic you dicked up and for which you gave me the wrong "repair"? If you had the capability to know what was actually wrong in August when I first brought her in, what was stopping you from doing whatever sort of magic diagnostic you did today, that you charged me $176.49 more for? I would have paid the $700 you gave on the estimate then and there. So, overall, I paid about $500 (while I'm between jobs), for my ac to be broken and remain broken. This is absolutely predatory behavior for a business (local or not). Save yourself a lot of money and go somewhere else.

It's difficult to find a mechanic that is honest and good, but these guys are definitely both. I…read moretook my SUV in and I had mis-diagnosed the problem myself but of course they figured out the real problem. It's a good thing too because if I had been right it would have been far more expensive. They also found another issue with the vehicle but said it wasn't necessary to fix it immediately as it was a minor problem. The very nice older gentleman who I dealt with explained I could just bring it back if I felt it necessary to fix the minor issue. Ultimately the man who I dealt with was very nice, honest, and the garage did a great job of taking care of my vehicle, all for a very reasonable price. I highly recommend these guys!

The staff was very accommodating and professional. I was kept updated on all the details and the…read moreprogress of my repairs. Thanks Marie Ellen for answering all my questions!

Me and my husband are from Aldie but happened to be in Manassas because our kitten had to go to the…read moreemergency vet nearby. We dropped our kitten off and had some time to spend and decided to get our oil change while we were waiting. We passed by Dominion Auto Repair on our way to the vet so we called them to see their price on oil change. However when they picked up they immediately mumbled something and placed us on hold. I was clueless on what just happened and had to ask my husband what he said. Lol. After 5 minutes I decided to hang up and look elsewhere. LO AND BEHOLD! Old Town Auto Repair! As soon as they picked up the phone, the man on the other line had such a friendly warm voice when he answered. He answered my questions and said they were available to take us in as soon as possible. When we came in, there was a beautiful golden retriever waiting to greet us! Haha. RILEY! Service was great and quick. They were very helpful in answering questions and seemed honest about their service. They had a keurig and drinks available for customers and a nice seating area. So thankful we came here! Would definitely come back.

John has been working on all our family cars for over 10 years. He along with his staff, I whole…read moreheartedly endorse, and consistently recommend. His honesty is demonstrated in the money you save, along with his exceptional work. I wish I could give Olde Towne 20 stars.

Service - 5/5 Friendliness - 5/5…read more I can't speak too much to the prices or the quality as I've only ever had my inspections done here. But they get it done right and for a very reasonable price. The reason I'm leaving a review is that the customer service was excellent. They were always very enthusiastic and welcoming when I walked in. I felt I could trust them implicitly. Better yet, I wasn't able to pick up my vehicle until a little after their closing time, but they kindly agreed to wait for me to get there. That was really appreciated.

Changed headlights on Chevy Impala and performed oil change. Great customer service by manager on…read moreduty.

I've used this auto shop several times for both cars. We've had services ranging from routine…read moreinspections to minor repairs and each time have left satisfied. Their front desk has always been courteous and up front regarding costs and time estimates. BUT--- I most appreciate their honesty after the last service. I had two damaged tires replaced and asked them to replace the brakes as well while the car was there. Another auto shop had told me a few months earlier at the state inspection I should have that done but i didn't have time that day. Turns out that other shop was just trying to get more $ out of me. Bills auto informed me there was still adequate life in those brakes after inspection. They did not replace them although it would've been some quick and easy profit. The tire replacement was done at a fair price. We've had other places price match for lower but the cost was still reasonable.

I always recommend! I have been going to Bill's for years now, Happen to find the shop by…read morerecommendation. They have been great to work with giving it to you straight forward as to what needs to be done and what does not. I appreciate this, as most places will sell you a service you don't need. Will continue to be a repeat customer.

The team there is helpful, good with explanations, thorough, and they listen. We've had everything…read morefrom oil changes to an engine replaced. Definitely recommend!

I had an extremely uncomfortable and unprofessional phone call from Hometowne Auto Repair today…read more Which I recorded and will be putting on my socials. A woman called me without even identifying herself and immediately said, "You left two negative reviews, and I was surprised to see you on the schedule. I wanted to make sure we were good." What exactly was I supposed to take from that? I had to ask her multiple times whose name was even on these reviews before she finally said mine. One review was from years ago, and the other was from about four months ago. During the conversation, she even acknowledged that in the more recent situation, their employee had given me incorrect information. She stated that she was new manager finally and attempt to "address the issues". So why was I being confronted about an honest review of an experience your own staff mishandled? The entire call felt less like an attempt to resolve a customer-service issue and more like an attempt to make me cancel my appointment. When I finally asked directly whether she still wanted me to bring my vehicle in, suddenly she was stumbling over her words. If you wanted my business, why call me before my scheduled appointment specifically to bring up old negative reviews and tell me you were "surprised" I was on the schedule? It also leaves me with a serious question: Is this how Hometowne Auto Repair contacts every customer who has ever left a negative review, or was I singled out as a Black woman who criticized the service she received? Customers should be able to leave honest reviews--especially when a business acknowledges its employee provided incorrect information--without wondering whether those reviews will later be held against them when they try to obtain service. Bringing up a review from years ago and another from months ago immediately before my appointment was unnecessary, intimidating, and incredibly unprofessional. After that phone call, I certainly did not feel that my business was wanted or that I could comfortably trust this shop with my vehicle. TAKE YOUR CAR HERE AT YOUR OWN RISK! At the end of the day I blame myself for trying to give them another chance since i had been going to them for almost 10years! I can assure you no more chances will be given so you don't have to worry about me anymore.

They usually have the best gas pricing in the area. They also offer reasonable Virginia emissions…read moreand inspection services without an appointment. Courteous and efficient service.

My car stalled near by, we towed it here because we frequently come for gas because they are always…read morebetter priced then near by stations. They did my evaluation for free and unfortunately couldn't fix the problem because it's my transmission and I might as well trade it in at this point for a new car. They gave me their honest, experienced opinion. Jay the manager and all of their staff are the friendliest, kindest people I have encountered in such a long time. Great customer service is impossible to find. The manager even came out to check on me several times while I waited for my tow truck, brought me water, even his staff checked on me! The nicest people in the world! I genuinely can't thank them enough for their thoughtfulness and will absolutely bring my business back to them & recommend them. They made a hard day much better. They do auto care and emissions and inspections and quickly took care of customers! Thank you for your kindness, it was so refreshing!