Steve is very accommodating and helpful!!! Would highly recommend !!…read moreA very good choice for your storage with a great location, , ,!!! BG

Really great unit. It's is safe, easy access, and the staff is amazing. Very friendly and very…read morehelpful.

Always clean and my unit is easily accessed. Staff is friendly and helpful. I have stored with…read moreMiniPrice for years and have never had reason to complain.

Great experience with the staff. Facility was clean, safe, and access was easy! I would…read moredefinitely recommend to others.

WTF? called for a price on a storage unit, price doubles in 3 months? Listen mini, customers want…read morestraight forward pricing, no "so called Specials" or internet bait and switch, then it doubles in 3 months? you're NOT very confident about your pricing if you can't just tell the customer upfront what the REAL price is. 160 internet price for a 10x30 then 333.00? shop around. Thanks for nothing Derek.

Just finished a call with Dylan Villegas at the corporate office whose professionalism and planning…read moreassistance were top-notch, bar-none!!! Every staff member engaged over the few years of utilizing this organization has been on the same level. Courteous, helpful, thorough, knowledgeable, professional, and simply amazing overall -- a consistent of approach hard-found in today's business world. And I'll not forget to give high props to Kiana E. at the Call Federal Drive location in Richmond, VA where my personal belongings are currently stored. Whether or not she's received a raise recently, give her another one! She is not an expendable or lose-able employee, she is an absolute keeper, and any organization blessed enough to have her on staff will be wise to take exceptionally good care of her!!!

I highly recommend Extra Space Storage. They are so friendly and helpful. The facility is clean and…read moretemperature controlled and my unit was just the right size and the right price for the amount of time I needed it. I would highly recommend this facility.

Not a great experience! Dark and dirty inside and what I thought was an easy online experience…read moreturned out weird. I was standing in front of the exact unit I rented online....it was still locked when I arrived and the manager, Meagan, proceeded to inform me that I was at the "wrong unit". Then she looked at my email and told me I was not at the right unit..... until I led her directly back to the unit I originally was at and couldn't get in.... she finally unlocked my unit that I was standing in front of to begin with and then says "if you get an unreasonable rent raise notice in a couple of months, just let her know". I'm just going to request a refund! The lock they charged me for only fits their units! It's not even like a lock I can keep but I was charged $20 for it and a "admin fee of $29.99" essentially 30 dollars! That's excessive! I hope I can get a refund. I refuse to store here....it's really creepy inside and my overall experience was negative!.

I have been with mini price storage for over a year and I have always been satisfied. thank you!read more

Great customer service by all. From the customer service center to the site manager and employee…read more Their desire to help the customer is genuine. They are friendly and accommodating. The one time move in fee for the rental vehicle, gas and mileage was more than fair. I paid.25 cents a mile and.25 cents a mile for gas and I had the rental truck from 11am until 5pm and my total cost was $8.50. The great customer service, the great truck rental fee, plus the clean rental facility deserves 5 stars from me. I highly recommend!

Echoing another user, I have had a unit for years and just received notice the pricing is being…read moreincreased again. Have there been any improvements? Has any value been added? Nope. Unit price started around $215 (edited here, $120 was a smaller unit I had) and has now increased to $390/mo. A small box is not worth a car payment. I will be moving my items before the end of this month.

This company has the algorithm of getting people in at low rate and then every few months they…read morewill raise rates knowing that it's extremely difficult to unload a storage unit. It's not only inconvenient it's unethical price gouging. Warning, do not use this company. We started in the $100 range and after two years was in the $300 range. Wish my husband had read the reviews prior to using. Most of my wool rugs were destroyed by moths high up on the second story. While it is technically climate controlled it's pretty hot in the summer inside the units.

HORRIFIC CUSTOMER SERVICE. I rented a U-Haul truck from them, and it broke down on the way back…read more It had to be towed away. The roadside service technician stated that the truck was obviously not being serviced and that we were lucky that the power steering didn't go out on us while driving. A week after the incident the owner called me and demanded that I come over and discard of the empty boxes in the back of the truck or he would charge me for it. I would have done this before returning the truck if it had not broken down on me and had to be towed. Obviously, I cannot drop everything I am doing just to discard of some boxes. He got irate with me and hung up the phone. I believe the guy's name is Mike. He is a loose cannon. I heard him dropping F bombs outside of his office when I was picking up the truck. DO NOT DO BUSINESS WITH THESE PEOPLE.

I experienced terrible customer service during U-Haul truck rental. I would strongly suggest…read morechoosing another location for U-Haul rental, even if this location is the closest.

Excellent Customer service with Sara at the front desk. She made the interaction pleasant and…read moreefficient. She took me to see the storage unit that fit my needs and showed me how to work the lock and then gave me the keys. The unit was a great size, for a great price, and the best part is its inside and air conditioned. The paperwork was a breeze, and she explained each step carefully and was very knowledgeable. I highly recommend the, for your storage needs.

So far, we are very impressed with this new self storage facility. We have had a storage space for…read moremany years, mostly for seasonal items and keepsakes. We just never have enough space, and lord knows this old house was built during a time when closet space wasn't a priority. The perks of Mini Price...a professional team. More than just "climate control " which at our previous space, meant, your 4 walls and a roof overhead to keep out rain, sun, snow. Mini Price actually has Air Conditioning, which makes it much more comfortable when needing to run in for something or to store something away. It feels very secure. My only gripe, would be, they advertise a price on their website, but that price is the "this is where they get you" per our salesperson. You can expect a pretty low price for the first 2 months and then the price goes way up. Apparently this place caters to short term clients, and it is a bargain if you just need a month or two. That being said, the price still isn't bad once you factor in that it is new, clean, AC, secure, a team of professionals on site to assist if needed, and ease of use. Though we did not take advantage of it, they even have moving trucks for move-in use, only fee is mileage. When we went to check this place out, the units with the size space we were seeking were fully occupied, so we ended up with a larger space for not much more than we were paying at the previous place. For that, the value is pretty good. Overall, so far so good. I would definitely recommend Mini Price for your self storage needs.