I have been a loyal customer for 10 years and am always impressed by the service…read more I use their dry cleaning, other cleaning services, and affordable shoe cleaning. After the change in ownership, the new owners have maintained the friendly service that keeps me coming back.

Stay away from this dry clean!! Ever since the ownership changed, this place has gone downhill. One…read morebad review after another, the price has doubled!! They ruined my wool sweater by washing it until it became stiff, and they also left mysterious stains on my $1,000 hoodie, making it completely unwearable. When I brought it to their attention, they refused to take responsibility or acknowledge that they had caused the damage. It was incredibly frustrating. The previous owners were an elderly Taiwanese couple who provided excellent service and did a great job with dry cleaning. They always charged customers when the clothes were picked up. About a year ago, they sold the business to a younger couple. Since then, they've changed the policy to requiring payment before cleaning. In my opinion, this leaves customers with little protection if their clothes are damaged. Just look at the recent reviews. There are many one-star ratings, including from customers who had been coming here for 10 or even 20 years. If you have valuable or sentimental clothing, I strongly recommend taking it somewhere else. It's heartbreaking to pay for a service only to have your favorite clothes ruined, and then have the business refuse to accept any responsibility. 自从换了老板，店里超差评一个接一个。把我羊毛衫洗硬了，$1000的帽衫洗成有莫名的污迹，根本再也穿不出去，还不承认，实在令人气愤。以前都是拿衣服的时候再付钱，现在是先付钱才给洗。因为店主知道顾客拿衣服的时候看见洗成这样就不会付钱，所以先收钱，太恶劣！这店以前是对台湾的两老夫妻，服务好洗的也不错。大概一年前就卖给一对年轻一点的夫妇。各种差评，连光顾十几二十年的老顾客都给一星。大家千万不要去，花了钱还把自己珍爱的衣服洗坏，实在可恶至极！

I've been going to this tailor for years. The quality always exceeds my expectations. She's worked…read moreon several items made from tough fabrics that I was hesitant to let anyone else touch. and she did an amazing job every time. 5/5 highly recommend!

I tried this dry cleaner but it did not work out. I had to return twice to finally receive my…read moreclothing which weren't completely altered. I didn't even mention it I just wanted to walk out. Not worth what I paid.

Net has very reasonable prices and is very friendly. Got dresses altered / hemmed here and prices…read moreranged from $25-40 depending on how many layers the dresses have. His turnaround was a week. We spoke in Vietnamese. I assume he also could speak English since he's been here for awhile. He says he has over 30 years of experience, dating all the way back to when he was young and not even in the states yet. I would definitely recommend!

They don't perform dry cleaning services anymore. They only do alteration and repairs.read more

I stopped by Victor's Dry Cleaning to get some alterations done on my girlfriend's dress. Victor…read morehad her try it on, asked a few questions, and took precise measurements to make sure everything would come out right. I was in a bit of a time crunch and needed the alterations done the same day. To my surprise, Victor was able to accommodate the rush and still delivered great work at a very reasonable price. He was professional, efficient, and the quality of his workmanship was excellent. He's definitely going to be my go to for alterations and dry cleaning from now on.

I need a swimsuit hemmed. Mr Victor did an amazing job!! Very happy and just in time for my event…read more It cost me 15$ but best 15$ spend.

I've been here twice and the lady in the front was very nice. I brought in a suit once to dry clean…read moreand this time I brought in a trench coat with a loose button. They reinforced it and cleaned my jacket very well. Even though it's out of my way, I'll choose to return because they've done an awesome job so far and are always on time with their estimated time of pick up.

I have driven by this place countless amount of times in the past three years and never knew it was…read morea cleaner! the owner is super attentive, punctual, speaks perfect english and very nice. I would say this place has pretty reasonable prices!

The only thing unique abt this cleaners is how careless they are regarding items that are being…read morecleaned. They send your items off to a third party to have them wash and send it back. Which means they have no control over how they wash delicate clothing and the items take a lot longer than expected to be ready for pickup. My brand new shirt is embellished with gold monogram flower hardware around the neckline which I specially said please be very careful and gentle with. It came back and guess what???Careless. The hardware has a string that totally fell off and they somehow have punched a small hole on the bottom of the shirt. Like okay my shirt is totally damaged now. If they couldn't have done the job without damaging my shirt, he could've just denied me as a customer. I would've preferred that over a damaged shirt. Come on, get it together. Never again. Def don't recommend this spot unless you don't care abt your clothing.

I recently moved to San Marino and discovered this dry cleaning spot in the neighborhood…read more Unfortunately, they washed all my clothes, including cashmere sweaters and down coats, using water in the washing machine. As a result, my sweaters shrank to the size of an 8-year-old's, and the fur on my Canada Goose coat got shrank and damaged from the wet and dry process. When I returned the items, they offered to enlarge my sweater back to its original size, but it didn't work, and the coat's fur collar was further damaged. I found out they outsource the cleaning to a third party, which doesn't seem to properly care for the items, with no quality control. For many years of using dry cleaners, this has never happened--no one would ever water-wash cashmere or down coats. I won't be coming back to this store. I don't recommend this store to any family and friends!

I've been back and had my clothes without the fragrance. Much better. And they have excellent…read moreservice.

Great job! Love the service. Prices very fair. Had my suit and my wife's bridal gown cleaned here…read more Very satisfied.

I've been going here regularly for years and they are pretty consistent. Excellent service just…read morehave to get used to the idea that they don't really have rush on dry cleaning so come prepared. The husband of two who works here remembers my fave every time and knows where my clothes are at the ready. I've been in DTLA for a few years now and the places I've tried out here don't compare to this mom and pops. I drive to Alhambra for dry cleaning still to this day. Better prices than anywhere in downtown and better value for your buck.

Great and friendly service. I've been coming for years and I've had no issues whatsoever. Highly…read morerecommended