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    Mind Body Fit

    5.0 (1 review)
    Closed 6:00 am - 8:00 pm

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    Services - Mind Body Fit

    Personal training

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    9 years ago

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    Fitness 4 You

    Fitness 4 You

    4.2(5 reviews)
    6.8 km

    I signed up for personal training sessions with Roy on Tuesday, 7/2/19. My first day of training…read morewas on Wednesday, 7/3/19. I purchased a silver package for 2 trainings sessions a week at the rate of $445.00 a month. As a commitment to myself, I signed up for AUTOPAY on my credit card with payment due on the first of the month. On Thursday, 8/8/19, I notified Roy that the monthly payment wasn't showing on my credit card. He said it must have been a glitch in his system, and he thanked me for my honesty. It was the right and respectful thing to do. Too bad he doesn't want to return that same level of respect to me. I signed the contract understanding I could "terminate the relationship at any time and for any reason with no obligation due to the client" (myself) "beyond a freeze or transfer of any unused sessions." From 7/2/19-10/28/19, I had 5 unused sessions: Monday, 9/30/19 (cancelled by Roy for his own personal reasons), Wednesday, 10/2/19, Wednesday, 10/9/19 (cancelled by Roy for his own personal reasons), Wednesday, 10/16/19, and Wednesday, 10/30/19. On Monday, 10/28/19, I advised Roy that I would be in Florida for 2 weeks in November and would only be able to attend possibly 3 classes for the month. I also advised that I would be back in Florida for 2 weeks in December and for personal reasons, I would not be coming at all in December. I requested the AUTOPAY to be suspended. He suggested (not demanded as he accused me of saying) that I continue my workouts in December and to get "a head start on the New Year." I explained to him, that wouldn't make sense to me as I already had 5 unused days, and I would never be able to use these extra days. I left my session on 10/28/19 very disappointed with his response. My next scheduled appointment was Monday 11/4/19. On Friday, 11/1/19, I texted him to say I would not be coming in for training for the month of November and December and to remove me from AUTOPAY. I was billed through AUTOPAY on 11/1/19 for $445.00. Roy stated that his credit card company requires 30 day notice to suspend AUTOPAY, which is NOT indicated in the contract. Bottom line, DON'T DO AUTOPAY. I'm out the $445.00 for the month of November and $278.00 for the 5 unused days. I understand the no refund policy of the $278.00 for the unused sessions, but to keep the $445.00 for November, I feel, is wrong. I will never return to Fitness 4 You or recommend this facility to anyone else.

    Roy is absolutely the best trainer!! He will give you exactly what you are looking for in the time…read morespan you want. Commit and you'll be feeling and looking like a star!

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    Fitness 4 You - Client Testimonial

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    Client Testimonial

    Mind Body Fit - healthtrainers - Updated May 2026

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