Great service. We had an appointment for my fiancé to get his suit for our wedding. The employees…read moremade the process feel so easy. After having a bad experience at another location, this location made the process easy. Would 100% recommend this location to anyone.

Overall, I'm satisfied with the selection, attention, alterations, and mostly the customer service…read more I plan on coming here again, but not during prom season. If you make an appointment during that time, it becomes Seinfeldian. Yes, they can make the appointment time, they just can't keep the appointment time. Admittedly, it was busy and there was a tsunami of seniors and their parents. They did the best they could. But, plan to continue using them for business needs.

My husband and I came here looking to buy a tuxedo for a black-tie wedding. We initially went to…read moreNordstrom and gasped when we saw their cheapest tuxedo was $995! It's not something he'd wear more than once, is it? The nice associate at Nordstrom told us about Via Roma that recently opened and he thought they might have tuxedos too. So off we went. First impression: oh boy. Sales associate at the counter was watching some video on his cellphone with the volume on really loud. Now that's what I call professionalism at its best! He soon realized we were 5 feet away from him looking at tuxedos. He came over and said, "Hey guys. If you buy 2 tuxedos, you get the second one free!" So I said, "We only need to buy one, can we have it at half price then?" He said, "Nah. That doesn't work that way." The price tag was $299. He looked at my husband and handed him a tuxedo jacket to try on. My husband put it on. I said, "Baby....why do you STILL have your sweater on? Take it off please." Sales associate then said to my husband, "Oh no...he looks alright. The jacket looks good on you. Keep the sweater on, man." ??? What the F@$#! So my husband said, "Nope. I gotta listen to my woman. She knows what's best for me." So he took his sweater off, and guess what folks? You guessed it! My husband was practically swimming in that tuxedo jacket! Same sales associate handed him a smaller size and this time it was just the right fit. But my husband and I exchanged this look & we just weren't feeling it with this particular associate. So I told him we wanted to check out other stores in the mall to see other options. So get this, are you ready for this one? He blurted out, "I'll give it to you for $159!" Have we been transported to Canal Street just then? So I couldn't help it and with a smirk on my face, I said, "Wait what? Five minutes ago you wouldn't give it to us for half the price, but NOW you can? Really? I don't get it. Umm....we're still going to check out Macy's and Lord & Taylor first. So we might come back later." Shaking our heads, we left. Buh bye. Despite the experience we had with this associate, I am still going to give them a 3-star, which is A-ok. There were 2 associates working that night and we might've just gotten a bad apple. This place seems alright for young men to shop, especially for prom season. They do have plenty of suits and tuxedos if you don't want to spend too much money. Remember, you need to make a great first impression during that job interview. So buy yourself a suit! They have sale signs all over the store! If you need a suit or a tuxedo, check this place out and form your own opinion. Don't forget to check in on your Yelp app! You get a 10% off your order when you do it.

I have been a great customer for this shop and yes you guys have great fashion but you need to…read morechange the guy works these days been at the shop like twice this week and looking for something for my upcoming wedding all he does is always on his phone, not bothered about what your looking for, very rude and has almost no sales experience and zero customer service the guys that have worked at this shop previously are the best to be honest they have always taken care of my needs by all means and always offered options definitely not this gentleman I'm very disappointed!

Emilia is absolutely amazing. Cool, kind, funny, intuitive, and obviously gifted at what she does…read more Both of my sisters used her for their dresses and loved them. I would have pounced in a hot minute if it weren't for the price tag. However, she spent two hours with me talking about my ideas, looking at pictures, showing me sketches and fabrics and photos, oh my! I thoroughly enjoyed the experience. I love the dress that I bought at a regular store, but I will always have that image somewhere in my mind of that "imaginary" dress that Emilia would have made for me.

Emilia is a true artist and a most skilled craftswoman. I went to her in a panic practically. I…read morecould not find a formal elegant dress to wear for my daughter's wedding anywhere. Of course there are thousands of dresses to be had, but they all looked the same: embellishments and cheap fabrics to make up for the lack of true style. Famous designers were extremely expensive. Emilia took one look at me and designed a gorgeous dress in the right palette as my daughter had chosen. The wedding was overseas, in Argentina, and people dressed very elegantly. Everybody admired my dress and I felt comfortable and self confident all night long. (Yes, the wedding lasted until breakfast!) You can't go wrong ever trusting Emilia to do your special occasion dress.

This is a very good Nordstrom location. I went in looking to…read morelook around at the women's clothing and also to give the beauty and fragrance counters a spin. The beauty counters were attractively set up and there was plenty of help on the sales floor. I went over to the Lancome counter since I was getting low on some of the products that I usually buy from that company. The saleslady was very helpful and got me the cleanser and eye cream that I was looking to buy. I am happy with the service that I received and look forward to frequenting this Nordstrom store again.

Tuesday, we used the online scheduler for a stylist to shop with us for an event the following…read moreSaturday. Appointment was for Wednesday, then Nordstrom postponed till Thursday. Thursday we received a text regarding car trouble, suggesting we reschedule for the following week. As the adage goes: Fool me once, shame on you; fool me twice, shame on me. In this case, one star, Not good.

Very nice staff! They were extremely meticulous on my suit and pants. I was very impressed and…read moreglad I found this tailor. They make you feel comfortable, excellent service.

Price was very affordable. I tried to get my dress pants hemmed in Boston - $50. Here it was $20…read more Couldn't get a better deal than that! Before you drop off your clothing with them, they double check with you to make sure that you're satisfied with the measurements with which your clothes will be tailored. The quality of the results were impressive! Great stitchings and fits perfectly!!

Had a great experience. Went in recently in a bit of a panic. My son's wedding 3 weeks out. My own…read moresuits don't fit due to weight gain. I was looking to rent a suit, but the alterations I would need due to my short and stout frame made renting impossible. Rita was amazing. She calmly went thru stock a few times and found me a suit on clearence (due to discontinued color); and sold it to me at the rental price with all alterations included. Hallelujah! Highly recommend these folks, and ask for Rita!

Rented 2 suits here for a funeral of all things and since Russo's has moved to Reading, I was…read moreintrigued about the setup and I had a good experience with them in the past. We went in to get fitted- we probably picked the wrong day the staff was super busy because it was wedding season! (Late June I was there of 2022). We waited as the people ahead of us were taken care of then proceeded to be fitted. I will say right off the bat I have a weird body shape- no jacket seemed to fit right- again weird body shape McGee over here. One of the other tailors freed up and took us right on back to the fitting rooms. He had me sized up in no time and in a comfy suit then went to work on fitting my stepson. After a few minutes we were looking spiffy and comfortable. I watched as rack after rack of groomsmen tuxes were bagged up and labeled ready for pickup, the tailor joked with us both about how crazy busy it was as he fitted us and generally kept us at ease. Suits rented- money paid and off we went. Here's the nice part- the shop was nice enough to let us rent the suits about a week early and when went to return them the shop was closed as the team was off for the 4th of July (well deserved after the craziness I witnessed with the weddings lol). So I called their number and left a message asking what do as I was going on vacation. Maria called me back and told me to not to worry about it and bring the suits in when I got back- there would be no late charge. Good to her word we were not charged and it was an overall great interaction with the shop. They take cash, venmo, and credit- but there is an extra fee for the credit card processing- a sign on the counter states this as well. One downside is there is not seating area in the main shop to wait- but the shop is so full of suits, and tuxes it makes sense why it's not there. Other than that- thank you Russo's for your kindness and understanding throughout the process of rental and return!

The quality of the alterations is excellent. I have had numerous formal garments for me, my husband…read moreand my daughter altered here, and each turned out better than expected due to the creativity and detailed work of this shop.

Straight up, I love this dry cleaners. Little known fact, the man who works here is also a primary…read moretailor at Newbury Tailoring Co (the company that won the Best of Boston award) and literally, alters Tom Brady's clothing at his (Tom Brady's) home. The people who work here are sweet and professional and I have never had a bad experience. I would highly recommend them for their alteration services!

she did an amazing job on my dress. would highly recommend and would use again! She was timely and…read morethe dress looked amazing afterward.

Reminder!!!This is appointment only businesses!!!…read more Lauren is very professional and nice! I didn't know that I have to make an appointment before dropping. However, Lauren still take my unexpectedly pop up and did all the measure work. Her unique eye pointed out the place that need work immediately. She is not only the tailor that can do whatever you asked, she is also a professional stylist that aimed to make you look perfect. Thanks Lauren for tarloring my wedding dress. My wedding and my dress couldn't be do perfect without you.

always great. Trust them with our most delicate and precious items. They took great care of…read morepreserving my wedding dress in 2015, and we have only gone here ever since. Going tonight to drop off our super heavy comforter in fact.

This is my new dry cleaning location to go. I moved to Woburn recently, and I was looking for dry…read morecleaners near me. This place is 2 min drive from where I live. It has plenty of parking. When I entered the store, I met directly with the owner. He asked for my phone number, but I told him that I am a new customer. Once he added my information, we started to have a conversation. It was very easy to talk to him. We spent over 10 min covering what's around in Woburn. The prices are reasonable. He provides a quick service as well, which is always nice. I would definitely continue using the location. Thank you, Daniel K.

They did alterations on a sleeveless floor length dress I am wearing to a family wedding - they…read moreshortened it, pulled the straps up because they were too long on me, and added fabric to the bust area so it wasn't so showy. It came out so well and fits a lot better now! Turnaround time was about a month, which is a totally reasonable timeframe.

I requested a last minute alteration for two dresses and they had an opening for later that day…read more Maria was so attentive and accurate and immediately got to work. It was so fast and efficient and will be ready in a week! I will definitely be coming back