I am still fuming ... pi_ _ ed off if you will…read more First, I will admit that I am a little bit over 50 so in person service especially related to technology is always my preference even though I am still able to work my way through my I-Pad, my notebook, and my smart phone (Yes, I have all three so I work both in the Windows world and the world of Apple as well.). I am here in Delaware and have an important work project that needs to be printed. I saved the project as a WORD document but felt that since there was a Staples store within 5 minutes of my location that I would go there to ensure faster service. I really needed this print job completed by midday tomorrow. The Staples location near my home has always been really great about working with me on various projects always providing excellent customer service. So, I walk into this "attractive Staples" store and smiled noticing that in the print shop there were no customers and three employees just hanging out. One was leaning against the counter playing on his cell phone. It was BINGO ... I won't have to wait to get this project taken care of. As I stepped into the PRINT SHOP section a young man literally sauntered up to me. It was almost as if he was demonstrating what the COOL in a COOL walk is. There was no smile ... there was no "Welcome to Staples" ... but I was still hopeful as I pulled out my I-Pad to show him my project. THREE PRINT SHOP EMPLOYEES ... maybe FOUR ... all standing around ... no customers other than 'moi.' And, I tell Mr. OH SO COOL ... I have a work project that needs to get printed. His first words ... did you go online? DID I GO ONLINE ... NO, I am in your store to get your help to get my project printed HE _ L NO ... I didn't go online. Actually I didn't say that to him but I pled innocence saying I have my document here can we upload it to get it printed. His words ... you need to go home and upload your file or put it on a thumb drive (He may have used a different term but by now I am thinking about the middle finger that he is clearly invisibly pointing at me. Mr. Cool is now Mr. Annoyed with the old man who expects him to do something.). I then asked, when would it be printed ... late tomorrow afternoon ... no earlier than 24 hours from the moment you upload it. Perhaps the steam was rising from my brow by this time as he turned and walked away from me after saying 'ok' as in the conceptual process that I understood that he would even consider uploading it in the store for me or helping me if I needed assistance. Realizing that I was going to head home tomorrow ... and that there are other options ... I went to my temporary residence and clicked on FedExpress's KINKO site. I will be picking up my project on the drive back in the middle of the day tomorrow ... not 24 hours from the moment I hit send. I should have read the other reviews of this STAPLES store ... it seems like the lack of service or rather the disservice I received is a constant at this location. I feel for my fellow older folks who might need assistance ... my suggestion go elsewhere.

I first had Epson on the phone for an hour, then Xfinity came and couldn't help me with getting my…read moreprinter to print, but....I had the good luck to get Dakota (a Staples employee) on the phone and when I brought my printer in ( I had gotten it at Staples) he helped me with getting it going. He is a valuable member of the Staples community. Honestly, I never felt this way about Staples before!

My wife and I bought 2 brand new phones. I bought the new galaxy fold eight, and I was able to…read moretransfer all my info from my old flip six. How are my wife had a flip five? And got the new flip eight, and we had trouble. So I brought it to that store in rehoveth beach and the black woman who waited on me came out with an attitude and just didn't want to help very disappointed in her attitude she was in the back room. There wasn't a soul in the store, obviously interrupted her quiet time

So grateful for Tyler for the customer service I received on several occasions at this location…read more Thank you, Tyler for your informative , kind and honest ways!!

For the large selection it had, it was clearly devoid of quality. Even the behind the…read morecounter/glass section was all pretty tapped out on stuff. And to top it off, wasn't acknowledged or greeted by the cashier once. Not a good visit.

Selection was pretty good. If you're looking for gamecube games, N64, SNES, Xbox, etc., then you're…read moreat the right place!

Found James after my 40 year old Onkyo TX 905 had a problem. I love this receiver…read more James checked it out and got it back to working condition which made me very happy. James is a vet and a great guy. Very honorable person. So glad that I met him.

If you have never been to an electronics shop (and seen lab instrumentation, components scattered…read morearound, equipment in the midst of repair, and carcasses of dead electronics being scavenged for parts) you might be put off by the outward appearance of James' shop which is chock-full of all the above. It is a sight that is a bit overwhelming at first and I must admit that, for a moment, I almost considered taking my malfunctioning vintage preamp elsewhere; but the fact is that, in coastal Delaware, there really IS no "elsewhere," so the only other option would be to scrap it or sell it for parts on eBay. After checking out suitable new replacements for my preamp it was pretty obvious that I'd have to spend upwards of $500 to go that route, so I figured I'd give James a try. And I'm glad I did. James is a real gentleman and a disciplined technician. I have a background in engineering and so I have great respect for a talented technician, and James is top-notch. Plus, his Air Force background is an additional confidence boost. Anyway, Janes spent quite a bit of time with me and my preamp, and he meticulously, methodologically went through a systematic troubleshooting process to diagnose and repair my equipment. Some people might take issue with the his $40 non-refundable fee for diagnostic services. But for anyone who has an appreciation for the effort required to troubleshoot electronics, this is a totally legitimate policy. There might be some occasions when diagnosis is a snap, but more often than not my guess is that James spends more time on this phase than he recoups from the diagnostic fee. ---And if you go ahead with the repairs, that fee is applied to the total cost anyway, so you won't lose the investment. Note that, being the only repair guy for miles around means that sometimes his backlog can get a bit high. So you might need some patience. Also, James could be a bit more open in regard to his hourly rate. This would help to make the potential bottom-line price less of a surprise. Still, overall, he's a straight shooter and I think his pricing is fair and reasonable. If you want to buy new and are willing to pay for it then go for it. But if you want to generate less waste and extend the life of your electronics by having it repaired instead (like in the "old days" of the 20th century)then I would highly recommend giving James a try!

Paid $2,800 on top of line flagship Samsung TV. it has issues only 9 months old. You have to fight…read moreto get Samsung to honor the warranty. Now after calling the BBB I have a second repairman comming out. Unfortunately I can't trust the TV to work or how long it will work so I exiled it to basement. Don't waste big money. Costco has better deals

This is my third TV purchase, and I would not consider going anywhere else--best selection of…read moreSamsung TVs and best prices around. The customer service has been excellent. For my first TV, I needed some service, and they came out here and resolved the issue immediately.

Everything went well. They stand behind their work. Also provided a loaner car to go from Easton to…read moreLewes DE!

I always wanted Remote Start! I don't know what took me so long... but I'm so glad i got it! I…read morejust love it! I feel like I'm doing something good for my car too! Thank you Thomas Prentice for all of your help and for providing A+ service!!!

This laundromat is now under new ownership! They have updates machines and now use credit card. It…read moreis a wonderful experience.

From the owner: Welcome to Bubbles & Suds, the freshest spot on Rehoboth Avenue in Rehoboth Beach, Delaware! Where…read morelaundry day transforms into a seaside adventure, our sparkling clean machines and friendly vibes make even the most mundane tasks feel like a beachside breeze. Whether you're a local or a sun-seeking visitor, dive into our ocean of sudsy goodness and let your laundry worries drift away.

I had my new dishwasher installed today. I received a call,…read moreemail and text the day before giving me a 2 hour window. Once the driver was in route, I could track him and know when he would arrive. Clayton arrived and did a great job in removing & installing my dishwasher. He was pleasant and gave me an overview on how to use the functions. Great install experience. Thank you Shore Appliance. ​

The technician Shawn arrived on time and was able to fix the lid lock until a new part arrives. He…read morewas very professional and knowledgeable. Thank you for great service.