Derek Sell has handled returns at Staples this past year. I am always impressed how he handles the…read moreextremely busy post. He is helpful, courteous and patient. Staples is very fortunate having this great employee.

I am still fuming ... pi_ _ ed off if you will…read more First, I will admit that I am a little bit over 50 so in person service especially related to technology is always my preference even though I am still able to work my way through my I-Pad, my notebook, and my smart phone (Yes, I have all three so I work both in the Windows world and the world of Apple as well.). I am here in Delaware and have an important work project that needs to be printed. I saved the project as a WORD document but felt that since there was a Staples store within 5 minutes of my location that I would go there to ensure faster service. I really needed this print job completed by midday tomorrow. The Staples location near my home has always been really great about working with me on various projects always providing excellent customer service. So, I walk into this "attractive Staples" store and smiled noticing that in the print shop there were no customers and three employees just hanging out. One was leaning against the counter playing on his cell phone. It was BINGO ... I won't have to wait to get this project taken care of. As I stepped into the PRINT SHOP section a young man literally sauntered up to me. It was almost as if he was demonstrating what the COOL in a COOL walk is. There was no smile ... there was no "Welcome to Staples" ... but I was still hopeful as I pulled out my I-Pad to show him my project. THREE PRINT SHOP EMPLOYEES ... maybe FOUR ... all standing around ... no customers other than 'moi.' And, I tell Mr. OH SO COOL ... I have a work project that needs to get printed. His first words ... did you go online? DID I GO ONLINE ... NO, I am in your store to get your help to get my project printed HE _ L NO ... I didn't go online. Actually I didn't say that to him but I pled innocence saying I have my document here can we upload it to get it printed. His words ... you need to go home and upload your file or put it on a thumb drive (He may have used a different term but by now I am thinking about the middle finger that he is clearly invisibly pointing at me. Mr. Cool is now Mr. Annoyed with the old man who expects him to do something.). I then asked, when would it be printed ... late tomorrow afternoon ... no earlier than 24 hours from the moment you upload it. Perhaps the steam was rising from my brow by this time as he turned and walked away from me after saying 'ok' as in the conceptual process that I understood that he would even consider uploading it in the store for me or helping me if I needed assistance. Realizing that I was going to head home tomorrow ... and that there are other options ... I went to my temporary residence and clicked on FedExpress's KINKO site. I will be picking up my project on the drive back in the middle of the day tomorrow ... not 24 hours from the moment I hit send. I should have read the other reviews of this STAPLES store ... it seems like the lack of service or rather the disservice I received is a constant at this location. I feel for my fellow older folks who might need assistance ... my suggestion go elsewhere.

So grateful for Tyler for the customer service I received on several occasions at this location…read more Thank you, Tyler for your informative , kind and honest ways!!

The tech that I talked to at the store was absolutely rude! He acted like he knew all and he knew…read morenothing!

Selection was pretty good. If you're looking for gamecube games, N64, SNES, Xbox, etc., then you're…read moreat the right place!

Bought a ps5 used white controller on Feb 5th and it has a bad drift on the right stick. I call…read moreevery couple days to get a replacement and they say they don't have any in I don't want store credit. I want my kids controller or my cash back . I mean the people are nice but store credit or waiting till another controller comes in is frustrating its now feb 15th. Well I'll call back today at 4pm to see if they got more in

Found James after my 40 year old Onkyo TX 905 had a problem. I love this receiver…read more James checked it out and got it back to working condition which made me very happy. James is a vet and a great guy. Very honorable person. So glad that I met him.

If you have never been to an electronics shop (and seen lab instrumentation, components scattered…read morearound, equipment in the midst of repair, and carcasses of dead electronics being scavenged for parts) you might be put off by the outward appearance of James' shop which is chock-full of all the above. It is a sight that is a bit overwhelming at first and I must admit that, for a moment, I almost considered taking my malfunctioning vintage preamp elsewhere; but the fact is that, in coastal Delaware, there really IS no "elsewhere," so the only other option would be to scrap it or sell it for parts on eBay. After checking out suitable new replacements for my preamp it was pretty obvious that I'd have to spend upwards of $500 to go that route, so I figured I'd give James a try. And I'm glad I did. James is a real gentleman and a disciplined technician. I have a background in engineering and so I have great respect for a talented technician, and James is top-notch. Plus, his Air Force background is an additional confidence boost. Anyway, Janes spent quite a bit of time with me and my preamp, and he meticulously, methodologically went through a systematic troubleshooting process to diagnose and repair my equipment. Some people might take issue with the his $40 non-refundable fee for diagnostic services. But for anyone who has an appreciation for the effort required to troubleshoot electronics, this is a totally legitimate policy. There might be some occasions when diagnosis is a snap, but more often than not my guess is that James spends more time on this phase than he recoups from the diagnostic fee. ---And if you go ahead with the repairs, that fee is applied to the total cost anyway, so you won't lose the investment. Note that, being the only repair guy for miles around means that sometimes his backlog can get a bit high. So you might need some patience. Also, James could be a bit more open in regard to his hourly rate. This would help to make the potential bottom-line price less of a surprise. Still, overall, he's a straight shooter and I think his pricing is fair and reasonable. If you want to buy new and are willing to pay for it then go for it. But if you want to generate less waste and extend the life of your electronics by having it repaired instead (like in the "old days" of the 20th century)then I would highly recommend giving James a try!

Great selection of Samsung TVs. It was great to compare the pictures. Our salesman was professional…read moreand polite. Delivery was next business day and the delivery guys were respectful of my hous and property and handled the setup very well

Well, new Samsung Tv blackouts are worse and first repair man said our NEW TV needs parts…read more(really??), said he would be back Friday. Just heard from repair guy -- he's cancelled Friday appointment. No repair or replacement date in sight. He did tell us that he saw where the TV is going bad because the lines at the bottom of the TV was a bad sign. No one has helped us, and I'm exhausted with all the arguing. $1800 for a broken TV that's 64 days old.... It comes as no surprise, but I'll never buy from Big Screen Store again.

5 Stars! I brought my (new to me) 2012 Mustang to Sound FX…read moreto upgrade the cloth seats to heated leather and add a new stereo with a backup camera--and I couldn't be more impressed! They provided a loaner car while the work was being done and had my car ready ahead of schedule. The facility was spotless, the service was top-notch, and the entire experience was seamless from start to finish. They offer a wide range of services, and it's clear they take pride in their work. Highly recommend Sound FX for anyone looking for quality, professionalism, and great customer care!

The guys are awesome and very professional with their meticulous work and installation of equipment…read moreon my Lincoln !! The price was very reasonable and anyone else would have charged triple the price. You won't be disappointed they know this business. Thank you

This laundromat is now under new ownership! They have updates machines and now use credit card. It…read moreis a wonderful experience.

From the owner: Welcome to Bubbles & Suds, the freshest spot on Rehoboth Avenue in Rehoboth Beach, Delaware! Where…read morelaundry day transforms into a seaside adventure, our sparkling clean machines and friendly vibes make even the most mundane tasks feel like a beachside breeze. Whether you're a local or a sun-seeking visitor, dive into our ocean of sudsy goodness and let your laundry worries drift away.

Excellent. Beginning with the sales process through delivery everyone was very helpful,…read moreknowledgeable and friendly. Donna Henderson was my sales person and she was so helpful, friendly and answered all my questions. The delivery was exceptional, these gentlemen took such great care when removing the old refrigerator and installing my new Whirlpool. They made this a very pleasant experience and I highly recommend them to everyone. Great job from a local company!!!

We had an issue with our Bosch French refrigerator freezer severely frosting. Shaun the Shore…read moretechnician was able to identify the issue immediately. The freezer door was not closing correctly letting warm air in. The metal racks needed replacing. Lisa at Shore appliance service dept kept us informed throughout the process. I highly recommend Shore appliances if you need repairs for Bosch refrigerators. There are not many repair folks that service Bosch appliances in this area. They were great from start to finish.