I'm so glad to have found this company. Through a series of mishaps, my pool became unusable the…read moreday before Easter. I contacted Aqua Clear and though no one could come out that day (not that I thought it would be possible anyway), they squeezed me in first thing Monday morning. Richard arrived and is obviously very knowledgeable, thorough and attentive to questions and concerns. He came up with a plan of action right away and I think we will be able to enjoy our pool again in short order. Because we were so impressed with Richard's knowledge and customer service, we switched our pool service to Aqua Clear on the spot. Thank you Richard, I want your company especially to know what a great representative you are for them.

Richard, Curtis and everyone at Aqua Clear are literally the best we've ever experienced for pool…read moreservice! Excellent service, communication, expertise, what a great discovery! Highest recommendation, A+++

Had alge problem that couldn't cure. Called Jonathan and he came out and took care of problem for…read moreus. Very good communication and would recommend his service for your needs.

Very professional, they have been keeping my pool clean for years. Jonny has great communicationread more

I recently requested several quotes for the installation of a new pool motor, and out of the four…read morecompanies I contacted, Brett was the first person to call me back. That alone already set him apart. After speaking with me and learning that I'm selling my deceased Aunts house and simply looking for the most cost-effective option, Brett actually recommended that I purchase a motor myself and even sent me the Amazon link. He knew right away that he probably wouldn't be getting the job. I'm also quite a distance away, and if Brett had done the work, he would have installed a higher-quality motor and done it the right way. But this review isn't about getting the job--it's about integrity and customer service. Brett took the time to help, educate, and point me in the right direction even though he knew there was no business in it for him. That kind of honesty and willingness to help is rare these days. I only wish Murdoch Pool Service was closer to me in Escondido because I would absolutely use them for my own pool service. Thank you, Brett, for taking the time to help and for showing what real customer service looks like!

I've been using Murdock pools for pool maintenance. I highly recommend them. the owner is very…read morekind and will help answer and your questions and needs. they've done an amazing job keeping ip my pool. If there's any service need outside of the weekly visit they're happy to help. Their cost is very reasonable as well.

AJ did a wonderful job today installing filter just started service with this company and looking…read moreforward to great service. Thanks again

They have grown too fast and the quality has tanked. It's a revolving door of pool cleaners which…read morehas caused mistakes to be made on our pool. We have had a different pool person every week. I can see on my cameras they come for 7 minutes and leave. I have brought this to Seth the manager and I'm ignored. Some of the pool cleaners are inexperienced and leave the pool in worse shape than they found it. There has been a total breakdown in communication. This week alone I have received 4 different estimates in a high-pressure sales manner. It seems they are looking for things that need to be "fixed" to make money. I have had countless problems with our pool over the past year, directly related to this company. Dealing with them has been the most time-consuming headache I've ever experienced. There are so many examples. To name a few, they'll leave the levers flipped the wrong way so when I go to turn on the spa for my kid it completely drains. This week they told me I need to do a stat drain of the pool because the acid level is too high. After shopping around with other pool companies, the acid level is actually on the "high end of normal" and can be managed in a different way for now. Additionally, they thought it was acceptable to leave the Jacuzzi looking green and gross for 3 weeks- see picture. They have been charging us for cleaning services and the spa has looked like a sess pool. The spa simply needed to be scrubbed and vacuumed. When the other random pool person came 2 days ago he said he couldn't vacuum it because the suction wasn't working. The suction is working fine I had it tested by someone else. Honestly the list goes on but point being I will never get the time or energy back that I've had to pour into weeding through the bs and having to call the office and beg that they come deliver the service that we already pay for. Yes, we need a new salt cell, but the salt cell is not causing the complete lack of communication, the ignoring of my calls to the manager, all the random different people who are are being rushed by management to clean as many pools as they can in a day causing a major lack in quality. The salt cell certainly didn't cause the spa to look like this for 3 weeks because they finally sent their best guy to finish the job and clean the spa. The acid level wouldn't be high if it was being maintained properly. Do yourself a favor and find a smaller company who is actually honest. There's a lot of competition out there.

Isaac has been servicing my pool for years! The homeowners before me used his service and I…read morecontinued with him when I bought the house 11 years ago. Originally, I thought I could skip the pool maintenance and do it myself, but my pool turned green almost immediately. I spent a lot of money on chemicals trying to fix it! Isaac took over and cleared it immediately . He's reliable and friendly and he has competitive rates. I'm glad I decided to let a professional maintain my pool. I've had zero issues since then. Do yourself a favor and let a professional maintain your pool so you can relax and enjoy it.

Isaac has been taking care of our pool since we moved here five years ago, and for some time before…read morethat with the previous owners. He's reliable and efficient, and communicates well, and does a great job keeping the pool clean and chemical levels correct. He's been able to help us resolve several small issues with the pool and equipment, and referred us to a great pool repair/maintenance company for the bigger things he wasn't able to handle.

So far we have had great service from Brian and his team. They respond quickly, and have come out…read moreand done what they said they would do... and on time! Very kind and patient as well!

Brian has been great! Everytime we come across an issue he…read moregoes out of his way to service us. Pools and spa are always clean and surrounding areas thanks to brian and his crew. They are always here to assist from Pumps to many other requests. We are truly happy with the service!

I have a pool in the far east county and most folks say it's too far. Tony went out and took care…read moreof my equipment, kept me informed along the way and everything seems to be running fine! He sent me a couple of videos to explain the use of the equipment, and an overall of how everything was working! I appreciate the professionalism, and timeliness of getting the job done!

We've been using East County Pools for about 3 years. Pool looks great, never cloudy. They…read morechanged a pump, and later repaired a leaking valve handle. Regular filter cleanings. Top-notch service. We're in El Cajon but Yelp/Google still think I'm in San Fran.

Amazing ! Pool repair completed for a very reasonable price. Tech very professional and…read moreknowledgeable. Highly recommend

A little bit further to travel to come here to get my chlorine and other products for my pool, but…read moreI have to say the staff and the workers are very, very friendly and nice here. Always with a smile on their face and willing to say thank you for coming in and Using their business.

They were amazing on numerous occasions! Honest and fair - I highly recommend this company to…read moreanyone.

ProTouch renewed my pool hardware back in July. Lance was super knowledgeable and professional. He…read moredid an amazing job at a very decent price point. This company earned a future repeat customer.

The master geek pool service was phenomenal. They were professional, polite, kind, and amazingly…read moreefficient. They are now my go to Pool repair people.

The entire Master Geek Pool and Spa team have been incredible partners for us over the past two…read moreyears. We operate several Airbnb properties in the area with pools and spas, and having a reliable service team is absolutely critical. Master Geek has never disappointed. Their cleanings are consistently thorough, their support is incredibly responsive, and their repair work is always professional and done right. There have been multiple situations where they stepped in quickly and saved us during tight guest turnarounds. Before finding them we went through several other pool services that were unreliable and frankly terrible. Since switching to Master Geek, everything has been smooth and dependable. If you need a pool and spa team that shows up, communicates well, and takes pride in their work, I could not recommend them more highly. They have been one of the best service partners we have for our properties.