Horrible customer service, workers were very rude and short tempered! One man even yelled at my kid.

Ice Cream is very good quality but slightly overpriced. It was ok for a one time purchase but probably won't do again. Portions are good when ordering a single and employees were kind and courteous. read more

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Amazing ice cream and yogurt! Loved the toppings too! Really nice booth seating as well! read more

Mill Valley Swirl - Vanilla ice cream and gummy bears - Ice Cream & Frozen Yogurt Near Me - Mill Valley, California

Well, 2-3 days ago it was hot and I was in the mood for ice cream just like yesterday, but I was in Southern Moran and afternoon a little research I came upon Mill Valley swirl. I drove there and there's a raspberry chocolate chip listed as an ice cream and that just sounded delicious so I went down there to get that unfortunately a lot of other people think it's really delicious too lol so they were out of stock temporarily but I will definitely be going back there to get some of that flavor. I went with mint chocolate chip and it was super creamy great flavor plenty of chips, young gentlemen, probably in high school or college was super friendly from the time I walked in he greeted me and a really nice guy. You know representing the business really well and take care of customers. You know they're a retail food business and so friendliness Incorporated into the customer service is really important so I appreciate that as a new customer of Mill Valley swirl and I wish I had his name and it was like blonde dish brown hair, which can describe many young people in Marin lol but if I've gotten his name, I would mention It but I didn't but do yourself a favor go in there. It's a clean wall kept place that. I was competitive pricing and delicious ice cream and I saw yogurt as well. Thank you for reading. read more

My friends and I stopped into Mill Valley Swirl after hiking Mount Tamalpais all day, and it was just what we needed. It was a late Sunday afternoon and the place wasn't too busy - just one family and us. They offer both ice cream and self-serve frozen yogurt, but all three of us were in the mood for milkshakes. I initially was going to order the S'mores flavor, but the girl at the counter advised that the milkshake would be hard to drink with all the marshmallow and graham crackers mixed in. I went with the Berry Cheesecake instead, but after trying a taste of the S'mores, I did have some regret. It was still tasty though - just a bit more berry than cheesecake. My friends ordered a Cookies & Cream Milkshake and Dipsea Decadence Milkshake - both delicious. Parking right in front of the store was easy and service was pretty fast. The two girls working appeared to be high school students and they were sweet and helpful. Would return! read more

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Best fro yo and ice cream shop in Marin. Frozen yogurt is all so creamy and amazing, and the seasonal flavors are always fun. Been coming here for years and the staff are always nice, and the frozen yogurt always hits the spot. Widest variety of toppings for any frozen yogurt shop, and everything is so fresh. Such cute interior design too and such a welcoming, cute vibe. 10/10 recommend this place and it's definitely a must stop by if you are in the area. Oh, and you have to try the marshmallow sauce on top it's SO GOOD. read more

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Never have I ever been to a place that serves both ice cream and frozen yogurt - but Mill Valley Swirl is this kind of rare unicorn that does both and I am here for it. We came in for frozen yogurt and stayed on course even though we were temporarily distracted by the homemade ice cream flavors. Next time! They had one employee serving ice cream, another taking care of the frozen yogurt so you are never waiting long and the frozen yogurt toppings were neatly displayed and fresh, including fresh fruit and the usual sauces. I went with gummy candies on the basic tart flavor with a little caramel. Overall, cute place, good experience. read more

Minimal ice cream flavors but super cute and spotless. I had the espresso and chocolate dipped strawberry ice cream, really really good. You can put any toppings on your ice cream. They also have froyo which is nice. The staff is really friendly. Highly recommend. read more

This is an excellent froyo spot!!! Lots and lots of toppings! Their froyo flavors are also tasty! The service was so kind. Nothing but good things to say. Reasonably prices. Decent amount of seating! read more

If you're in the area, Mill Valley Swirl is a must-visit! From the moment I walked in, I was greeted with a warm and inviting atmosphere. The staff is super friendly and knowledgeable, always ready with a recommendation if you're unsure about what to try. read more

Great frozen yogurt, always fresh with tons of toppings. Glad this place is still around!

Great ice cream and yogurt. So many options you can pick for toppings. Coffee ice cream or butter pecan should be permanent choices offered. Otherwise, great treat for adults and kids! read more

Disturbing experience. One of the workers, Odin, decided to randomly overcharge my son (who is a minor) because he believed that my son had not been charged for a previous visit and order. After researching, we discovered that this wasn't possible. How was this at all acceptable? And now I have to wonder if Swirl does this to other powerless minors. The behavior from this worker was egregious, inexcusable, and totally counter to what I would expect from a family-run local business. We are pausing our regular visits to Swirl. That experience was creepy. read more

I came here for the first time tonight and never will be back. Two teenagers were running the place. ObNOXiously loud rambling on and on and bitching about random stuff. Super unprofessional and barely acknowledged us as customers. When I asked if I could have a tasting cup I was told "we don't do that any more". When I asked why he just shrugged. That pissed me off. Soooo we are just going to guess what these flavors taste like? Keeping in mind the WHOLE TIME I'm trying to ask a question the other obnoxious twit would not shut up. He was just waiting to jump in and interrupt to continue an asinine conversation. Also their website has no way to contact them directly. Hopefully they see this I guess? For FOURTEEN BUCKS for one yogurt? Uh hell no I won't be back. read more

FRO YO: Favorite summer time ritual is FRO YO!! Got the GEORGIA PEACH with toppings!! Amazingly good! My daughters loved theirs too ! Perfect ending to a perfect night ! Will be back!! read more

No vacation (or evening) is complete without ice cream! Walking back from dinner we saw Swirl and stopped in. There were scooped ice cream and frozen yogurt choices. We chose the ice cream. But, there were some interesting yogurt flavors! The young men serving us were friendly and helpful. A sweet end to a good day! read more

Mill Valley Swirl - Vanilla peanut butter cup - Ice Cream & Frozen Yogurt Near Me - Mill Valley, California

cute busy little ice cream shop in mill valley. there were lots of customers on a warm day especially right after school. milkshake is expensive for the amount but i guess bc it's organic. flavors weren't crazy or memorable, just good staples. there were LOTS of toppings, go for it! workers were super nice and welcoming. say hi to the dog when you go! read more

We are here every weekend. Always great froyo and ice cream, and great service. They also have great custom ice cream cakes, which we have bought several years in a row for our kids birthdays. read more

I've been coming to Swirl for at least 6 years now. It used to be my go to fro-yo shop before COVID hit. I've actually visited the shop on a few occasions since then, but hadn't been for months until past Friday. We still can't go on the shop to pick our own fro-yo or toppings, I'm not sure why as I didn't ask. The teen girl taking our order wasn't very welcoming and proceeded to eat her own fro-yo while we were ordering. I have nothing against her having her serving while working though I felt like I was bothering her while trying to order. They have about 6-8 flavors each day and they are usually tasty. They have some sorbet options as well, but only about 2 options. As far as toppings go they usually do a good job having a big variety. I had the burned corn caramel and it was delish! I asked for the hot fudge. Instead, I got this hot runny chocolate syrup that had a weird after taste. Definitely not their usual hot fudge which is rich and delicious. My guess is they swapped the good stuff for a cheaper option. Swirl is not a bad fro-yo spot, but sadly it's not as good as it used to be. Maybe after the pandemic it will get back to what it was. read more

Wow... this place rocks. If you want to get some frozen yogurt you will love this place for its great selection of toppings and frozen yogurts. My question: How many frozen yogurts can I eat? Lol..I guess I will have to find out... soon... When read more

Mill Valley Swirl - 顔を見て！ - Ice Cream & Frozen Yogurt Near Me - Mill Valley, California

Used to be a fan of this place, but since COVID prices have DOUBLED. A small is $7, medium $9 and a large is $12. And that's before toppings which are almost 49 cents each. Pretty insane. Yogurt is still delicious and they do a good job with toppings. So if you don't mind spending $40+ if you have kids or family, then go for it. I won't return until prices return to normal. read more

The ice cream is worth every penny spent. I absolutely live the variety and taste. A real treat.

Just drove to Swirl in Mill Valley from San Francisco because their Yelp page indicates they're open until 9pm. We arrive at 8:15PM and they're closed. It's annoying for customers when you don't post your hours on your website and don't update your Yelp page so that your hours are correct. Thanks for nothing Swirl... $8.00 bridge toll and no Froyo to show for it. read more

Aaron and Sebastian couldn't have been more welcoming and helpful with our ice cream and fro-yo selections. Worth the drive from the city!

Great fro-yo but beyond disappointed in the service we received this afternoon. Our child has a food allergy and when we asked about the ingredients the girl behind the counter rolled her eyes and said "we don't want to have to look up the ingredients" and then gave us the ingredient list after prodding and asked us to move out of the way of the register as "this is a busy place". Again, great fro-yo, awful treatment for those who have special needs. read more

Just the best to work with in addition to a great after-school treat. The cake came out perfectly! read more

Mill Valley Swirl - Ice cream cake - Ice Cream & Frozen Yogurt Near Me - Mill Valley, California

I've been getting into Frozen Yogurt more this past year and I think this spot is a good choice! In trying to be a bit healthier, I ordered the vanilla with fresh strawberry and mango on top. The froyo itself and the strawberry were both quite good, but I'll admit that I'm taking a point off the review because the mango wasn't up to snuff. It shouldn't have been sold, in my opinion. (It was tough and not sweet) They've got a smooth operation though and served us quickly. I like that they keep the line moving by having people order up front and then walk around to the back to pick up their treat. Otherwise they would really clog up the sidewalk here because they're admittedly popular! read more

The coconut ice cream was tasty, especially with the added mango. They got my fiancé's order wrong and gave him chocolate instead of chai. The whole pick up around the corner is weird and not very convenient but I assume if there was more than just us at the counter ordering then it would be a better social distancing solution. For just us waiting on two small ice cream cups it was awkward and I was really hot and having a hard time breathing (ah the joys of being pregnant) so the walk around the building didn't help. Prices are decent. Service was friendly. I would probably repeat. read more

our boys love it! Thanks for all the amazing topping options!!!!

Soft server was good, lot of selection but the price was absolutely outrageous. Cost $30 for three small soft serve ice creams they were not pack or overly full. When asked about the price he just says it goes by weight so idk maybe the scale is rigged to charge more. Don't recommend. read more

Delicious frozen yogurt and ice cream with a good toppings bar. Have always loved this place for years, and will continue to.

This place closes at 8:00pm, at least according to the people working inside at 8:50pm on Thursday, April 7,2022. The hours on Yelp should be changed. read more

Thank you Swirl! We miss visiting your store for delicious frozen treats. Today we had the next best thing - birthday cake. It was fabulous. Delivered to our home and picture perfect. We had the Oreo cake - full of big chunks of cookie, yummy vanilla ice cream and topped with more Oreos and chocolate sprinkles. Great treat! read more

Mill Valley Swirl - Ice Cream & Frozen Yogurt Near Me - Mill Valley, California

Cute place near downtown Mill Valley. The workers are friendly and the ice cream is great. Thanks!

We go for frozen yogurt only. They have ice cream but have never tried it. It's decent for frozen yogurt and I'm glad it exists , as there aren't other great options. They don't have many flavor options but they always have non fat chocolate and low fat vanilla , which is what I usually get. They usually have one or two sherbet options and a couple of other flavors that vary. I think they have 8 flavors usually. Tons of toppings ! Anything you could want pretty much: Fruit, cookies , nuts , chocolate , candies, sauces , etc It's a little pricey but fun and good. Very limited seating inside. there are some benches nearby outside along Miller and we sit there. I'm giving 3 stars bc I've gone to some in other cities that have so many flavors. Also the limited seating can be a bummer. read more

Love the taste and flavors. I agree it's more limited (since COVID) but the quality is amazing. One of my favorite spots.

I like that they have organic, low fat, and no fat yogurt options. This is very unique. The yogurt is also very satisfying and they offer many toppings. My favorite was the toasted coconut, I have never seen a frozen yogurt establishment offer it before. It was amazing! The decor inside is adorable. It was aesthetically pleasing but there wasn't much seating space. My problem is with the staff. I tend to be very friendly when interacting with employees as I know how demanding certain customers are. I walked up to the counter and placed my cup on the scale along with my brothers. I greeted him with a friendly "hello" and a big smile. He did not acknowledge my hello and instead removed my cup off the scale and slammed it on to the counter angrily. I guess they weigh each cup separately? I definitely think he lacked courteousness and manners. The owner definitely has to emphasize customer service in his/her business practice. People typically go out for frozen yogurt to enjoy themselves and have a good time. It's a recreational activity in a way. If your customers are leaving your establishment upset for something they came to enjoy then they will not return. It defeats the whole purpose of going out. This could have easily been a 5 star review if the employee showed basic manners. It is as simple as that. read more

Mill Valley Swirl - Ice Cream & Frozen Yogurt Near Me - Mill Valley, California

last night, before MTC's play commenced, we moseyed on over and hit up the froyo machines... Lemme make it super simple for you SALTED BUTTER PECAN MANGO PASSION SORBET BANANA TART need not even sample anything (yes, they r avail) if you follow my lead. I don't lead astray the faithful froyo'ers., 47 or 49 cents/oz here. PS Best thing yet: we pressed that button for the vat of butterscotch and hot fudge syrups to flow!!! how awesome that they have this....4 in total to choose from. So good we didn't need any toppings. PPS inside is a bit spartan and bare-bones. how many times does a patron have to watch a super large flat screen of local patron photos, placed on continuous loop? read more

Not good! Came here for this first time because we were in Tiboron and this was the closest yogurt place with "Tart" flavor. First note on the weekends especially on nice days getting in and out of Mill Valley is not easy. Parking was hard to find as the streets and local lots were all full. When we get there the place is filled with kids and because the store is small and there is tables in the middle it was a cluster. When we asked for samplers, all the flavors we tried were half melted and the flavor was NOT good. We purchased some because we felt bad just leaving after tasting. The line did move fast and maybe their ice cream is good, but yogurt NO GO. read more

Maybe I should have tried the froyo but since my kid is lactose intolerant we got the cherry sorbet which was really sweet and artificial tasting, similar to an icee. Not our thing and we threw it out after a few bites. Nice service though. read more