Review for Mile High Drain Cleaning Inc. On Christmas morning, our family faced a severe plumbing disaster at my mother's home. Every drain in the house--kitchen, bathrooms, and laundry--was backing up. We called Mile High Drain Cleaning Inc. for help, expecting a professional solution. Instead, we were met with astronomical fees just for an initial assessment, followed by even higher charges to "fix" the problem. We paid because the situation was critical. Shockingly, the same issue returned the next day. When we called them back, they refused to stand behind their work and demanded another $175 just to look at the problem again. We paid, hoping for resolution--but nothing changed. The original issue remains, and we are out hundreds of dollars with no results. This is a warning to anyone considering this company: Think twice before hiring Mile High Drain Cleaning Inc. In our experience, they charged excessive fees, failed to fix the problem, and then charged again without delivering any solution. Their lack of accountability and professionalism turned an emergency into an even bigger nightmare. read more

1-Star Review We had Mile High Drain come out on Christmas Day to address a drain backup. We paid for emergency service and were told the issue was resolved. Unfortunately, just a few days later--by Friday--we had another backup in the exact same drain. When we contacted the company, we were told it would cost another $175 emergency fee just for them to come back and check whether the original clog was fully cleared. There was no willingness to inspect their prior work or stand behind the service we already paid for. In my opinion, standing behind your work means at least verifying whether the original issue was properly fixed--especially when the same problem returns within days. Being charged again just to see if the clog was actually cleared feels unfair and disappointing. Based on our experience, I would not trust this company. I recommend reading the other one-star reviews carefully before hiring them. read more

The service requested was not an easy job. they did an amazing job. The staff was very cool. You can totally tell they value their customers. They did great work. Definitely put them in your list of drain cleaners. read more

Incredible service, quality work, friendly service techs and affordable prices. Highly recomended

Highly recommend! We had a blockage in our main line around 5:30pm, just after usual business hours. Yaw came over within about an hour of my call. He was friendly the entire time, even when the job proved more frustrating than it seemed at first. I appreciate that he stayed late to get it done. And it was an incredibly fair price for an after-hours emergency plumbing job. These folks will be my first call next time we're in a bind. read more

We recently had a kitchen drain line that got clogged far downstream and was backing up into our laundry room. The first company we hired earlier in the day was unsuccessful at removing the clog and recommended a series of far costlier services/repairs to address it. This would have also put our kitchen and laundry room out of commission for several days. I called Mile High Drain shortly after for a second opinion and they were able to dispatch a team same day to come take a look. Both Tim and Willie came out and after listening to the issue, were confident they could fix it on the spot. After working diligently for a couple hours, they successfully cleared the clog, thoroughly tested their work to verify integrity of the fix and cleaned up accordingly. Can't say enough good things about both their work and work ethic. Instead of waiting days/weeks and spending an order of magnitude more for work we didn't need, we got a fully functioning drain line same day at a great price and with some great conversation along with it! I would absolutely recommend Mile High Drain for your drain servicing needs and they will be our first call for any of our future needs. Thank you Tim and Willie! read more

Mile Hi charges more ..... but you get what you pay for. Watch out for the "x dollars or free" which can end-up being $1000!! Ask me how I know!! The technician from Mile Hi Drain and ran his machine down the pipe and cleaned it out just fine with no gimmick's or tricks. No calling in a specialist for a consultation. It was a simple drain clog and they fixed it pronto. read more

Very much so impressed. I've worked in Residential HVAC for years for a few different outfits that have had plumbing departments. I know several good plumbers (all of which happened to be very busy today due to the cold). I live in a townhouse and our office was very quick about jumping on our issue - which was a drain backup in our basement. I was shocked after I put in the work order with our maintenance office that Mile high drain made it out literally within an hour. That kind of response time when it's -5° out is wild. They were finished in an hour, very polite, friendly, respectful and considerate of my home and things inside it. They let me know what was going to be done and did what they said they'd do. Lane and Yao (sorry if I butchered that) were amazing. I'll be using these guys again. read more

My kitchen sink was backing up so I called a plumber. They came out and did a snake drain procedure that did not solve the issue. The plumber suggested that the issue could be further down the drain and I may need to get HOA involved. My HOA recommended I contact Mile High Drain as they are familiar with this type of problem and with our condo complex. I'm really glad I gave Mile High Drain a call. I was worried the issue would be much bigger and more expensive but the tech John came right on time, did his own snake drain and was able to clear my kitchen sink drain clog. John was very helpful and explained what may be going on and what I can do to prevent this in the future. He even refitted a few of the pipes to ensure better water flow, which he did not have to do! He offered and I was very thankful. Very transparent and nice people to work with! read more

I had Jonny and Eugene come unplug my kitchen sink and a couple bathroom sinks they went above and beyond. They did a excellent job. Grateful costumer, Cindy read more

They came out to fix a clogged sewer line. Willy was amazing. He took care of the problem in an hour, explained what had to be done and what's needed in the future. He also took care of my neighbor plumping issue on the same day. read more

Just wanted to give a shout-out to Joel and his crew. I had some major issues with my water supply line and other plumbing issues. He and his team were very professional, courteous and assured I was happy with the results. And on top of it they were almost half the cost of any other companies bids. Highly recommend Mile High Drain! read more

Tyler and his brother were knowledgeable, polite and very careful not to get sewage on our carpet using drop clothes while clearing our main drain line. A big Thank you read more

After using Rootertown Plumbing twice in one month ( same issue no warranty, didn't resolve), Mile High Drain came out. They cleared the line quickly and efficiently. They ran a camera and discovered we had no issues that we were told from the previous company. Layne the plumber was friendly and helpful with the entire process. It's refreshing to have a trustworthy and knowledgeable company servicing our area! read more

Wow, came out a few weeks ago within an hour, the tech Tim showed up and cleared my drain, quoted me one price, and paid that price. No BS... called another company and after numerous calls, could not get them to show up within 2 plus hours.. will use Mile High again down the road if needed.. read more

Fantastic. We had a very complicated plumping issue-other plumbers had attempted to solve but without success. Johnny came right on time, called on his way, was incredibly polite, courteous and clean. He not only patiently listened to me, but took the time to carefully understand the problem before diving in. He was patient, very competent and I'm THRILLED to say he fixed our issue! Grateful for him and the impeccable way he does his work. Will definitely use Mile High and Johnny again the future. read more

Johnny from Mile High Drain helped me today. The service I received was professional, friendly and super helpful as it solved my problem. I spent 9 hours yesterday trying to loosen a clog in my plumbing with no luck. Johnny's super skills and better equipment handled it in about an hour. It was easy to make an appointment with dispatch, the price was fair, communication was good and the service was on time. Mile High Drain was recommended to me from another client of theirs and I am so glad I called them instead of wasting time getting quotes from multiple service providers. Thanks Johnny! read more

We had a sewage problem in our apartment and our basement was flooding and we were freaking out but Johnny Rodrigez took care of it as quickly as he could. Out standing job !! Really Appreciate it !! read more

An Englewood based company, 1910 W Stanford Ave, Englewood, CO 80110, with website at http://milehighdrain.com/ ---- deliberately trying to be confused with others previously using the name "Mile High". Charged $320 for a camera examination of a home sewer line: 1) Poor resolution camera 2) Inferior light attached to camera 3) Camera consequently failed to detect an extended crack and related hole in the cast iron portion of the pipe. 4) Technician misinterpreted offset joints as breaks in the clay pipe portion of the sewer line. 5) Company proposed a multi-thousand dollar repair of the clay pipe defect, which in fact did not exist. 6) Company refused to refund any part of the charge for deficient camera work or for incompetent analysis based thereon. The company's website falsely claims a Better Business Bureau membership and a BBB A-1 Rating. I confirmed that fact with the BBB. A classic rip-off organization, requiring both a trip to small claims court to recover the $320 as well as retention of another (competent) sewer scoping provider. read more

My mom had a leak with her garbage disposal. She found these guys in the Christian Business Directory. Said they would be there on Monday between 8 and 10 am. She called them at 10 am and they said there was an "emergency" and the plumber would be delayed. They showed up at 4:30 pm. Meanwhile, she is hosting relatives from overseas so this completely ruined a whole day. Oh, and when the guy finally shows up, he looks at the garbage disposal and says there's no leak. My mom runs the water, the water leaks. . . At least he fixed the leak. I have rental properties and looking for good help. I would definitely not use or recommend these guys. read more

My girlfriend owns a rent home in Denver (she lives in Texas) and the renters noticed their water bill was higher than normal and that also the water heater was not working properly. Mile High Drain was recommended to her, so they went out and investigated. They told my GF the toilet and water heater needed to be replaced at a cost of $325 for the toilet and $2300 for the water heater, and pressured her to hire them immediately. As a home builder, my GF put me on speaker and asked their representative to repeat the information. I informed him that I thought that was very high as a toilet cost $80 and a water heater costs $500, and would be a max of 3 hours of labor. I told them we would pass on paying over $600 an hour in labor and thanked him for his time. Today, my GF got an invoice for the service call, which we had no problem paying them for their time and gas, but on the invoice, it stated that I told him to "fuck off". These guys are supposed to be a Christian company, but not only are they trying to take advantage of those in need of emergency repairs, but they are extremely unprofessional. BTW, my girlfriends 18 year old daughter replaced the toilet herself with my help over Skype. If you need to hire her she is more professional and will not take advantage of you. read more

Mile High Drain - After informing their rep I thought we could get better pricing, they send this invoice. I never said "fuck off" but maybe I should have. - Plumbing Near Me - Englewood, Colorado

I had a clogged pipe backing up in my basement. Mile High Drain came out to "fix" the issue. They were there there for no longer than 10 min. stated the issue was fixed. The issue is NOT fixed and they left feces in my shower. When I asked them to come back to rinse the shower and make SURE the issue was fixed they were extremely rude and said we do not clean messes. They billed me twice for that 1 visit. I realized the umming issue was still not resolved. I had them come out several times to fix the SAME issue and each time they have been in my home for a matter of minutes and reassure me the problem is solved. It still remains clogged and backing up. I have gotten billed for every time they make an appearance. They have not fixed the issue!!!! They proceeded to blame me for continuing to clogged the pipes. Why would I do that????? I would not want to keep paying them just for fun. Please do not use this company. They are lazy and will rip you off. read more

I used Mile High Drain on two separate, completely unrelated occasions recently and they did a great job for me. Everything from setting up a service call to my experiences with two separate Plumbers was awesome. Both plumbers -- Bobby and Jesse--did a fabulous job, fixing the problems promptly and VERY honestly. One was able to fit my appointment in earlier than expected, but the company as a whole was very responsive and courteous of my time on both occasions. I HIGHLY recommend this company--they made two extremely stressful situations much better for me. read more

I have used Mile High Drain for some pretty big issues and Im happy to say that they have never disappointed me. Always professional and quick to repond. MHD are some of the best people around that can still be honest and dependable. read more

I have used Mile High Drain Multiple times and have nothing but Great Service. Everyone is real nice and Plight and gets the job done right. I recommend them from all plumping issues. I had a big job that they were working on for me that had a main line leak, they spent there time and day trying to figure out what the issues were and if they made a mistake they were more then willing to fix it and make it right!! Thanks for the service!! read more

We had a Thanksgiving Day sewer backup in our basement. First company tried without camera to navigate our strange sewer connection. That guy couldn't find a way to the main pipe to the alley, but referred us to a camera-equipped crew from Mile High Drain. Friday after Thanksgiving, Layne and Chris showed up, and they were professional, careful, persistent, solved the problem, and cleaned up well. We're surprised by bad reviews here: our service was excellent and the guys were nice. read more

Mile High Drain, WORST company I have ever worked with, do not use them if you want your plumbing issue resolved! Charge $160 to clear a main line, which they did not clear, told us it was due to septic tank being full. Had septic tank emptied, same issue only worse! So what should have taken very little time and money took us over 10 hours to deal with and hundreds of dollars unnecessarily spent on pumping septic tank. read more

I had Mile High Drain come and clean my drains out to the sewer line. They had to come out 2 times. I called them because my bathroom sink is clogged. The refused to honored their 90 day warranty. The did not check my bathroom drain when they came out the first 2 times. I think they should have done a better job and check all the drains. The did not check the bathroom sink drain. The will not honor their warranty. I would not recommend them. They say we are more expensive because we do a thorough job. I don't think they did. It is not worth the extra $60.00. read more

Mile High Drain provided exceptional service. Immediately came to my home and provided extensive sewer repair quickly, efficiently and fairly. I would always recommend them. The staff was friendly, courteous and responsive. This company is wonderful. read more

From office staff to field support this is one of the most professional and timely plumbing companies around

Every experience that I have had with Mile High Drain has been god-awful. I once had a clogged sink and my landlord called them to come by. The plumber refused to even enter my apartment, insisting that he can clear MY drain from my neighbor's unit. He goes over there and then I never hear from him again. My drain was not fixed. Awesome. Recently, my toilet wouldn't stop flushing and because of that my shower water was stuck on scalding hot. They told me that they'd come between 10-12 to fix it, so naturally I arranged my day around that. At 11:45, no one had called or anything. So I called them and the guy I spoke with said the plumber was en route and would have him call me to give me his eta. The plumber calls and tells me that he JUST got on the road and it will be 45 min til he gets to me. I tell him that that wasn't the agreed upon time and expressed my frustration. He then went off on me, yelling me to have my landlord call another company to come out and fix the toilet and he hung up on me. I called the person I'd spoken to prior to this plumber and he was just as irate and rude. Screw this company. I rather go back to the days of no drainage systems and cholera filled water than deal with these unprofessional people ever again. read more