I have an '85 magna v30. I had issues getting it running and decided to reach out to this shop for…read morehelp. Without even looking at the bike, the mechanic claimed cleaning the carbs was going to fix the issue. I had already cleaned the carbs but the guy was adamant. I removed the carbs myself and after about a month later they were ready. The bike didnt want to start. After investigating I found the floats werent adjusted properly. After fixing that, the bike had the exact same problem as before I had them clean and "tune" the carbs. I dont expect them to figure it out right away but now the mechanic is dodging my texts and the shop wont answer my calls. I paid 360 for them to clean already clean carbs and to crack the opening of the pilot screw.

Brought my bike for a check up and repair. Marc did a great job inspecting it, rejetting and…read moretunning my carburetor and getting it ready for Summer. I was very please of his work and how the bike runs

I love driving a scooter as a second family vehicle for fun and errands around town, I always store…read moremy scooter in winter, and I really wanted a Vespa after years of driving other brands of scooters that eventually break down. Motoworks has Vespas, so I went there. This place is high end and they clearly expect high end customers but I'm a teacher and not rich, so I hoped for some financing, much as I might if I bought a car. Motoworks encourages you to apply for financing online with a soft pull to your credit, and make an appointment beforehand to visit the showroom, so I arrived expecting an easy go of it. Happy to report sales people were enthusiastic about all their bikes when I got there, and never tried to upsell me. I appreciated that there was space to make decisions. Getting started was fine, and picking out the bike was positive. Nina encouraged me to try out different bikes on the floor until I felt comfortable, and I felt good about the bike I picked. All the people on the floor were friendly and helpful. Then things got weird. I sat around for two hours waiting to hear about financing paperwork for a 5k purchase. Nobody there gave me any insight about interest rates, expectations for money down, or even quoting a price besides the sticker amount. I was finally presented with a printout where they financed half if I paid cash for the other half, on the spot. Purchase price by then was up to 9k after taxes, freight fees, and a murky $800 "maintenance package" that had no details on paper. I wanted to leave the shop and come back the next day with my ducks in a row about the 4K cash from me, but of course they don't want you to leave. Finance lady suggested I ask the "gal" I came in with to help pay with a card. Then she asked if we were married, and told me it was OK to ask my wife to help me pay because our money was shared anyway. Thankfully my "gal" did step up with a second card, but it was an awkward surprise that didn't need to be so weird and nervy. At that point Finance lady was feeling ill, so Finance man came in to finish the sale. Finance man spoke curtly to me about parking bike on street. Finance lady offered me theft program. Why? Did they assume I lived in a bad neighborhood because I parked on the street? Plenty of people park scooters on the street all over Chicago. By now I am thoroughly rattled. After that I finally walked out and got the bike. Bike is stunning and peppy. Sales people were kind as I left. Financing guy provided registration and a plate for me to drive home with. Nina filled the bike with gas, showed me how to use the key, gave me a tee shirt, and gave me a hug before I drove off. Great stock, huge shop, and outstanding salespeople, but do your own financing before you go pick out one of these spectacular bikes.

I bought a holdover 2025 Triumph T100 from Motoworks via Cycle Trader & the telephone, sight…read moreunseen. The communication was excellent. I felt like a team was taking care of me, not an individual salesperson. The sales price was better than I found anywhere else. The ease and transparency of traveling from New York to pick up the bike at their Chicago location was greatly appreciated. They even arranged to deliver the bike to my son's house in the western suburbs at no additional charge. Nothing but nice things to say about my experience. And what a great bike. It's beautiful and came in at a killer price. Thank you Motoworks!

I needed a reliable company to transport a newly purchased motorcycle a rather lengthy distance…read more Great communication, timely pickup, attention to detail on loading and unloading my bike. Pickup and delivery was absolutely flawless. I made the right choice. Pricing was comparable to the service I received.

I hired Todd with Custom Cycle Rescue to transport my newly acquired bike in Chicago suburbs. He…read morewas always available to answer my questions via texts and was answering my calls after initial communication. He was helpful coordinating day and time for the transport between the seller and myself. His price was very reasonable and he was very professional loading and unloading the bike.

Visited this Harley Davidson while waiting with friends for dinner reservations…read more A few bought cool t-shirts. The shop was very clean and they had an excellent retail selection. One of the salesman stated this new shop is much smaller than a previous location. Never having been to that location, can only highly recommend this location for the Harley enthusiast.

Stopped in on the way to the airport to grab a t-shirt. They had 0 in the 2XL size, in any of at…read moreleast 5 styles that looked cool! When the sales lady asked how everything was I politely said, could be better, you don't have any 2xl, and her response was "that's not gonna happen!" I have literally been to 50+ dealers as I like to hit them everywhere I travel. Please see below pics of how I came in wearing a Harley shirt, hat and carrying a Harley bag. I have at least 100 Harley shirts, 8 leather jackets, boots gloves...the list goes on. Obviously she doesn't know that or that I also own 9 motorcycles, 2 are Harley's. Overall, this is the worst Harley dealer I've stepped foot in. Order some shirts, and don't have an attitude because you can figure out how to do so

Keith did a great job diagnosing the problems with my Ultra before my trip to Sturgis. The bike is…read morebetter than ever, like new he said. I feel confident taking it on the road again. It has a new charging system and other assorted parts that were put on it that make it purr. Thank you, Mike, Keith, Justin, Andrew, and Alex. For Answering the phone and getting me updates. I already have 2 more projects in my head to be done as soon as the parts arrive. If you are an Eagle Scout, ask for the Eagle Scout Discount, Mike is an Eagle Scout.

No. I don't believe those reviews reflect the experience I had…read more This isn't a place where you drop off your bike and get quick, same-day service. I brought my Ducati in for a general inspection, which cost $170. It took about 15 days and several follow-up phone calls before I finally received the diagnosis. By then, I picked up my bike after waiting two weeks. They emailed me a list of recommended repairs and instructed me to check off the work I wanted done. I replied... and then heard nothing for over two months. What really bothered me, though, was their approach to repairs. One item on the inspection was loose heated grips. Yes, they were loose, but they were still in excellent condition. Their recommendation? Replace the entire set. An honest mechanic would have said, "We can probably fix that with a $5 tube of grip glue and save you a few hundred dollars." Instead, the solution was to replace perfectly good heated grips. My Ducati is due for a Desmo service soon, which typically costs $1,200-$1,800. After this experience, I'll be taking my bike somewhere else.

A big thanks to Martin and Carlos at City Scooters for making it possible for me to obtain my Class…read moreM endorsement. Hoping this post helps others ... Made an appointment with Chicago North DMV. Called CS to confirm use of a scooter. Arrived at CS 1-1/2 hours ahead of DMV appointment to complete paperwork with Martin and familiarize myself with the scooter. Received excellent instruction from Carlos. Felt very safe and worked through my jitters. Ten minutes to DMV appointment time, drove down to the DMV for processing (DL, written permit, and insurance in hand.) After processing, called CS back to have scooter delivered to facility so I could do the driving portion. PASSED! Very grateful to City Scooters for offering this service.

Let's cover the easy part first. City Scooters is offering a great value by providing an easy to…read moreride bike when taking the "M" class license road test, delivering it legally to the Chicago North DMV, and providing a warm up and instruction out behind the shop. Now I want to cover the real value. I am a 60-year-old beginner who recently took a two day motorcycle rider safety class in preparation for the road test. I'm not afraid to acknowledge that I am an over thinker, which sometimes results in a bit of anxiety. Marty and Carlos found a way to meet me where I was in terms of capability and mindset. Yes, they were great instructors. Yes, I passed the test. That is not what made my experience great. Marty and Carlos made it great by meeting me at a human level with caring and kindness until I was ready to go take the test. As always seems to be the case, the people make the difference. I highly recommend utilizing their service and working with these guys. You won't be disappointed.

Will use as long as I'm in Utah…read more Everything you'd want from a repair shop. Upfront, honest, and open about everything. Regular communication about the status of your bike. These guys really know their stuff, offers recommendation, and won't do any work without you knowing what you're getting into.

Scumbag, crook, thief. Gave money for parts, said he did the work, but never did. Do not trust…read morethis person or business, you will be sorry. https://spiderscyclewerks.com/ - I can't even rate my experience with 1 star, that's how bad it is, but unfortunately 1 had to give it one star in order to post this comment. Looks like others have had the same experience.

I found this shop by searching motorcycle repair on google and thought I'd give them a call. Very…read morepleased that I did. These guys are the definition of superior service! After I received a quote that beat all others in the area, I dropped my bike off around 2 o'clock Friday afternoon. I was told there was no way it would be done until Saturday afternoon. Then, I received a call just before 7pm (well after they close) saying my bike was ready to go and I could come get it right away! While picking up he stated that "it's going to be nice tomorrow and we want to see you out riding." It's extremely evident these guys love what they do and do it right. Do yourself a favor and look no further than this place. This is THE place to go if you are needing service on any Japanese bike in this area. Will be recommending them to all my fellow riders!

Guys seem to know what they are doing! Highly recommend..................................read more

Bike was exactly like advertised, transaction smooth and delivery of bike within 2 weeks. We did…read morehave an issue with the title getting lost in the USPS system, CCM mailed it on time, but USPS dropped the ball. After over a month of both myself and CCM requesting updates it was finally received. Again, this was not a CCM issue but they did work to get it rectified.

If your looking for a great deal on a bike go to chicago cycles they have the best prices out there…read more!trust me I have been looking for 2yrs for my deal this where I found it so compare ur price to Chicago cycles . Allen Pittman