ATTENTION PRIUS AND HYBRID OWNERS! There is an alternative to going to a dealership…read more I was fortunate to have had a friend that referred me to them as I have a Prius and pretty much every other auto repair shop referred me to a dealership as they do not work on hybrids Matt absolutely did everything requested and the quality spoke for itself. The value of the customer service and work done far exceeds their price! which was lower by far than a dealership They have a lifetime customer now!! They went way above and beyond! So grateful to have found them.

Exceptional customer service with transparency and honesty. Even before the work was done, I felt…read moreconfident I was in great hands. Leo & Sons Auto Repair is a family-owned business, which really resonated with me. I've been to several auto repair shops in the past, and I often had to return because parts were missing, issues weren't fully resolved, or something else broke during the repair process. At Leo & Sons, I also got my state inspection done, and the whole process was seamless. They gave me peace of mind from the moment I contacted them. They have a fantastic text message system and an easy-to-use website where you can book appointments. Plus, they send you a digital receipt, so you won't lose it, and it's eco-friendly too. Additional perks: They offer WiFi for guests and have a comfortable waiting area where you can charge your phone or laptop and work remotely if needed, or just check social media or read some of their many funny quotes. Time flew by while I waited. There's also a clean bathroom for clients.

I went here in need of a tire replacement, which then turned into two when I was convinced they…read moreneeded to match. Well a year later, I come to find out from my usual mechanic that he couldn't replace my other set of tires because nothing he had matched what the Gulf gave me. He then explained that the tires were a different rating than my others and it's a no-no to combine different tire ratings on the same car. Suffice it to say I was not pleased that corners were cut and best practices not followed by the Gulf, just so they could get my business.

Having lived in the area for quite some time, I was aware of this full service Gulf gas station…read moreright downtown at a busy intersection. I just never stopped in for gas or services because it always appeared to be difficult to get in and out until Sam, the owner, began calling my dog over while we were out for walks to give him a dog treat. It became an intersection that we could never walk by without my dog making a bee-line over to greet Sam. I started patronizing the gas station for gas just because of Sam's cheerful and friendly personality. His employees are always pleasant and efficient, gas prices VERY fair for full service and though I have not gone there for any auto repair/service yet, I would feel comfortable bringing my vehicle there for that. Sam's motto "another day in paradise" is his attitude every day regardless of the harsh conditions he endures on the roughest of days. It's refreshing to be greeted this way all of the time! Stop in and get your dose of paradise!

Professional, thorough, great communication and reliability. Superb all around really including…read morejust generally positive interactions and fine work.

This location is so convenient for me, but I just need to stop bringing my cars here for…read moreinspection. The mechanic they have "greeting" people is so unnecessarily unpleasant. There are other places in town and no need to open yourself up to be treated poorly for no reason. Go elsewhere.

Been riding the new Bilstein coil over shocks for months now. Between the 1.5" lift and blocks in…read morethe rear best ride ever, should have done it years ago. Henry, also sold me and fit the best size Falken Wildpeak tires. Very steady ride, confident turning and elevated view makes my truck better than new. I asked Henry's auto in Andover to install the Bilstein kit, get me the best tire fit. Took his team 1.5 days at a fair price. highly recommend seeing Henry's Auto if you are in or close to Andover Ma. They will have all my truck maintenance moving forward.

As they say-a good mechanic is hard to find. You also get what you pay for. They use quality parts,…read morehave great customer service, and deliver expectation.

Always get me in fast for my yearly inspections. Fast and knowledgeable staff who listen to your…read moreconcerns.

I came here for an inspection on a Wednesday afternoon, which was easy enough and didn't take too…read morelong. I asked if an oil change could be done at the same time. I was told they didn't have time for an oil change that day but I could bring my car back Saturday at 8am. I brought my car back at that time and waited 15-20 minutes just for someone to take my keys since they usually don't have someone at the front desk. I almost left before that and in retrospect I wish I did. I thought since I was bringing my car in early in the morning I wouldn't have to wait long for the oil change, but apparently they were busy with inspections and other things already. I initially planned on waiting but I decided to leave and come back. I'm glad I did because I got called 4.5 hours later saying my car was ready. The total cost was about $125 ($45 for labor, $70 for parts, plus taxes) which is highway robbery (which I suppose is fitting in some way given the location on 125 on the way to I-93). I don't think I've ever paid that much when I asked for just an oil change anywhere else. I won't be coming back here.

Trombly Bros. is the best car repair shop that I have experienced. It's a family-owned business…read morethat has been around since 1938. Their mechanics are great, their prices are reasonable, and best of all, they are scrupulously honest. I brought my car in for a brake inspection after riding the emergency brake on the highway for several miles. Mark checked out my car, found that the brakes were fine, and didn't even charge for his time. You won't find that kind of customer service anywhere else, and it's why I have been going to Trombly's for years. You should, too.

Very poor customer service and a rude operator. Pricing was hidden from at first and when pushed…read morefor a price I was told "to go with one of the towing companies"

I parked in the TOWN PARKING opposite to the business and a man came out and chased me down in his…read morecar and told me that "you can't park there" and "your car will be gone one day".

By far the worst experience I've had with a towing company so fa. Yesterday, Friday, December 20 I…read morehad an accident due to a snowstorm on my way home. my car ended on a bridge half way in the air almost falling into a lake. I called police for help (big mistake) they are business partners or so it looks they got my car out in the than 20 minutes. I was going about 20mph or less when this happened, so needless to say there wasn't much damage to the car at all. all I needed was help in getting it back on the road. I'm a mechanic myself so trust me no damage at all. Police officer Ring from the Andover police department tells me i cant drive my car because there's too much damage. Big lie i asked to look a my car the only damage done to it front bumper cover. no fluids leaking not bent bumper (metal piece) which makes sense since I was driving under 20mph anyways I argued but got nothing they took my car about 2 miles away from the accident area and I asked how much would it be to get my car back and they just said about $600 crazy. police are criminals around here same police officer also told me I could pay him some cash to drop by my house which I tried and they refused because they'll make more money since the car will stay until Monday.

They all are great people. Honest and integrity is their quality, the work done is superbread more

From the owner: Stop by J&G Auto Repairs at 150 Winthrop Avenue, Lawrence MA 01843 for all of your auto repair…read moreneeds. From Inspections, to oil changes, to brakes and much else. Come on by and get a quote on your repair today.

The guys here are gruff, but the service is very attentive and incredibly reasonable price-wise…read more I've been here for every car repair and maintenance issue the last three years, and they kept an old car of mine running great until we sold it, and have helped me keep my newer car in terrific shape. When I've brought the car by for unscheduled repairs, they've always been super prompt. The only time I had to wait as much as a day was when they had to wait on a supplier for a part. Otherwise, it's all been quick and easy, and affordable. There's no kind of waiting area -- a few chairs and a television you'd have to break your neck to see -- but Stop & Shop is next door, so you can while away the time browsing magazines you aren't going to buy or examining the extensive jam selection.

Terrible. They were rude to my wife - dismissive of her. Then, without asking, put in the most…read moreexpensive synthetic oil for a routine oil change for a Volvo SUV and then wanted $95 for it. I've owned all kinds of cars and NEVER paid that for an oil change. When she challenged them on it, they said "OK you want us to eat it?" She was willing to meet them halfway, but they charged her full boat anyway. And then didn't give her a receipt for the work! We're new to the area and I own three expensive european cars that I pay to keep in top condition, and we are looking for a mechanic. They're the closest to where we live, but unfortunately they'll not get any of my business. I enjoy paying for good service, but I won't support bad service.