Was nearby with an RV and noticed one of my valve stems was leaking. Called when they opened and…read morethey asked a few questions and they said no problem. I brought the wheel over a few hours later and they said "let's go look at it". After a quick inspection he took the wheel and said I'll be right back. 5 mins later I had the wheel back with a new high pressure stem and he says "you're good to go!" No charge! AMAZING!!! I was in and out in 15 mins. Thank you so much Sullivan Tire!!

Came in about a month ago for an unrelated issue, and was told I needed tires badly. I really…read morefought it but after explaining it and showing me how bad they were, I went ahead and got them. I can't thank Sullivan Billerica enough, specifically the manager Tyler (?)because those tires have saved me multiple times in the past few snowy icy weeks from skidding off the road. Even when other people are sliding around I feel so safe. Thanks again, If you hadn't been so committed to making sure I was safe I wouldn't have bothered and would probably have gotten a much larger bill for getting towed out of a ditch 12/10 will come again.

I could not be happier with the outstanding service I received from the Billerica location, thanks…read moreto their newly-appointed Manager, AJ. He personally helped me with my choice of replacement rims for my SUV from start to finish. The end result totally transformed the look of my vehicle. AJ is, without a doubt, a very friendly and knowledgeable young man well-deserving of his recent promotion at this location.

Place upsells you on item you don't actually need replaced . For instance my vehicle needed 1…read moretire monitor replaced due to a bad internal battery. Then they came back and claimed I needed to replaced all 4 stating that the light would still be on which is completely false provided they actually relearn the monitors as you normally would. That was an extra $150 for nothing. Reluctant to do this but I had been waiting over 3 hrs and just said do it. I got the original monitors back and had no issues relearning the monitors while sitting in my drive way with no special tools., So now I have 3 spares. Additionally if you need any mechanical work ie ball joint, tie rod ends they will not do it and they will just send you to another garage only to have you come back. I found this out the hard way when they called na said my car was all set only to get there to have them tell me that they did the alignment but with bad tie rod end and to have it replaced and then come back. Why even waste my and their tiem doing a alignment on something if you cant even complete the job. Lastly if you need the winter tire change over they will not do it if you bring in a new tire but have no problem installing a dry rotted tire from a junk yard as part of the winter tire change over. make no sense from a liability standpoint.

The Midas team in Billerica is very friendly and very knowledgeable. I've been there many times,…read moreand I'll keep going back. Today was just for a headlight issue, but they've done fairly extensive work for me in the past. The place is clean and welcoming, and they have a Ms Pac-Man game that my kids and I both enjoy!

On my way from New Jersey to Maine, I got a flat in a tire that I just purchased in May. Jose and…read moreJonathan had the warrantied tire replaced in a half an hour! It was such a relief to get such great service so far from home

What made my experience great today is the level of service that starts at the front desk and goes…read moreall the way to how my car is serviced. I trust Sullivan's and the people who work at the Bedford store. They go beyond being pleasant and providing great customer service. I feel there's a level of trust and an appreciation for my business. I feel I'm getting my money's worth and in today's economy, every penny counts.

Everything was very easy. I selected my tires and booked the appointment online, I had…read moreconfirmation and a follow-up email that same day. The whole service was finished inside of three hours, and everyone was friendly and explained the service clearly, both when I dropped the car off and when I picked it up. I have been getting my tires at Sullivan for years now, and I'm sure I will continue to do so!

Never go back there again. I called because i picked up a nail on the highway in my tire. Called…read morethem the guy said to come in and they would help me out because it was an emergency to me. The guy said can't help me out to many people there today. It takes 15 minutes to plug a tire. Never go there again for anything. Terrible experience for the last time

I brought my SUV in to have the rear brakes replaced. They told me I needed new brake pads new…read morerotors new calipers. The price was $1500. I thought that was extremely high so I brought it to a local place in Chelmsford. They told me my calipers were fine. They did not need to be replaced and they did my brake pads and rotors and serviced my calipers for $700. VIP prices are ridiculously high. The markup on parts, which they are connected to a parts store is extreme.

I started going to Schlott Tire when Mobile Gas Station had the fire and close the business…read more Schlott tire is an excellent repair shop with Fair prices and Quality Parts. I highly recommend them. I will be using them exclusively going forward. Trust is important with your vehicle and Quality Parts. Great Team at Schlott Tire. Jimmy is the best. My van is a Ministry traveling van i cant afford to have faulty parts. Suzanne M DeCarolis

Please shop here! I came in on a Saturday morning for a nail in my tire and they not only repaired…read moreit in 20 minutes but refused to let me pay. Everyone inside was extremely kind and good people. I will be coming back for all of my tire and car needs.

Very busy place hade a flat tire fixed it fix very timely and a sensor replaced $$ friendly peopleread more

Went for in inspection sticker this morning and the guy had a temper tantrum. Swearing and throwing…read morethings around - total meltdown. Brand new cars are apparently all "pieces of shit". Because he couldn't find the mileage. ITS YOUR JOB. You see hundreds of cars for inspection, finding the mileage shouldn't be an issue to cause this level of anger.

I've had 2 of my personal cars along with my work van done by Corey and his team and they always do…read morea great job at a fair price

He is AMAZING. I had a flat tire in the middle of the winter while I was staying at a hotel on a…read moreChristmas Eve/Day. He came out to the hotel parking lot, and change out the tire for me and made my day so much easier!! Great communication and super friendly and helpful. I 100 percent recommend his service!!!

I had a terrible experience with ASA Roadservice. On February 21, 2025, I called Geico for roadside…read moreassistance, and they sent an ASA technician to change my flat tire. The technician installed my spare tire, but the next morning, only 30 seconds into driving, the spare tire came off my car, flew across the road, and caused my vehicle to slide off the road, resulting in significant damage. When I called the technician, he showed no accountability and refused to help, saying it wasn't his problem. Clearly, the tire was not properly installed, and this negligence caused serious damage to my car. I would not recommend this service to anyone--poor installation, lack of responsibility, and complete disregard for the damage caused.

My brother locked my Keyes in my running car before I had to go to work this morning. I got ASA…read morethrough my insurance and the tech that came was funny, personable, early and knew what he was doing! I am partially leaving this review to have a record of this company for any future lockouts!

Terrific service at a fair price. Chris took the time to explain about the brakes and potential…read moreother issues that may need attention. Very personable, friendly and professional. A friend recommended me here and I now highly recommend!

Just had my brakes done with an oil change and it was a dream. From the phone call with Patrick to…read moremeeting him in person as well as Chris. Great establishment!!! When I need something done I will be going back without hesitation and telling all my friends! I'm so happy to know there are honest and reliable automotive companies!!!