Brought in my Mazda 3 with front end damage. All damage was repaired, front end looks like new and…read moreprice was within the original estimate range. Recommended.

Took our Honda Accord to Jim at Luther Body Works because the location was ideal for us. We were…read morevery pleased with the outcome! The car was in the shop about a week, but it was returned to us looking brand new! Jim was extremely helpful about giving us an estimate and fitting us in at a time that worked for us. We would definitely return here, but obviously hope we never have to. Highly recommend to others!

World class service. Looks better than before the accident. Went above and beyond. Hopefully won't…read morebe back, but if I need a body shop again, will definitely return.

Highly recommend! Robert gave me a fair quote for a full bumper respray, he helped me patch up the…read morescratch as well. Incredibly honest guy with elite skills. I'll definitely be back!

Brought my car in for a diagnosis and they were able to help me continue my search in resolving my…read morecars issues at a very discounted rate. I'll definitely will be going back here if I have future problems and have had an easy & efficient time getting my oil changes done at this location.

Recently had a repair done with Auto Engineering on my 2012 A6, they overcharged me on labor time…read morefor spark plugs so I left a 3 star review on Google. The owner, Rick, then invited me to share quotes showing how much less other shops charged for labor. I sent over the first one from a private shop for, and it was ignored because it was in NH. I sent over a second from an Audi dealer in MA, and it was once again rejected because even though the labor was cheaper, the overall cost was higher (due to pricier manufacturer parts, which was irrelevant to my point). I sent over a third quote for another private shop in North Chelmsford, which not only met Rick's criteria but even showed the exact, significantly fewer labor hours required to install spark plugs, with the cheaper cost associated with it; and then he stopped responding. After he stopped responding, Rick left a dismissive response on my review that evaded my complaint. I sent three quotes all showing you don't need 3 hours to replace spark plugs, the first two got denied due to exaggerated criteria that the owner did not communicate to me, and the third (first one to meet all his criteria) was flat out ignored. This place charges you for more labor than they actually need, and won't take accountability for it. If you don't believe me with all these other 5-star reviews, that's alright. I just suggest that when you bring your car, do yourself a favor and compare your quote from AE to a few other shops in the area. You will see plain as day that they charge you for extra hours generously. Honestly, I'm glad the owner sent me on a goose hunt for other quotes- they all reinforced how much I just got fleeced. I hope future customers will make the same comparisons and push back on AE's labor the way I should have to begin with.

I had a small scratch on my car - part replacement, that I had to get fixed and it was going to be…read morecovered by Insurance. First time I went there, I met a nice person, who introduced himself as the owner, and was really nice!! He easily convinced me to do an out-of-pocket repair as well. I had no problem - He/team did a great job. I am giving three stars because the receptionist was consistently curt and unwelcoming. Despite this, I was planning to bring in my second car for an estimate after the first repair was completed. However, after picking up my car, I called to get the contact information needed for my insurance claim. The receptionist was again so blunt and unpleasant to speak with that I decided not to bother him again--including asking my follow-up question about the second car. This place may actually be good for repairs, but I will not be returning because of how I felt every time I walked into the office.

Carlos Manger off Sako Auto Body Inc watertown , he worked on my car very excellent. I am his…read morecustomer and I review him 5 stars for doing great job. I am appreciates for him. Once again, Thank you very much for your help.

Hynes Collision provided excellent service from the moment I arrived. I was greeted promptly and…read morewarmly by the friendly staff at the front desk, without having to wait. Joe T. immediately took the time to address my concerns, carefully evaluating my car and explaining what needed attention. I especially appreciated the courtesy, professionalism, and genuine concern shown throughout my visit. It is refreshing to receive service that is both efficient and personal. I would highly recommend Hynes Collision and its staff to anyone looking for knowledgeable, attentive, and trustworthy service.

I had a wonderful and easy experience. Coming in I had some terrible news and the last thing I…read morecould think of doing is dropping my car off and filling out all the paperwork. Everyone immediately saw and came to help me out and was very kind. I can't thank them enough for how easy they made the process for me. When I went to go pick up my car, Vincent was the one that worked on it. He was extremely friendly and nice and showed me my car. He did such a wonderful job on my car and leaving some extra thoughtful things behind. Thank you so much again and hopefully nothing bad happens but I would definitely be coming back for sure!

This is my second time bringing my car in for repairs but I did not provide a review for my first…read moreexperience with Glenville Terrace Auto Body. Last year, I had my side mirror knocked off and they helped me repair the damage through my auto insurance but they initially installed the wrong mirror onto my vehicle and then replaced it with the correct one a day later. This time around, there were some damages to the front of my vehicle. The accident occurred after Christmas and I was scheduled for a drop-off a couple weeks after my insurance contacted the location that I'd need work done. They called me to schedule the drop-off, which provided seamless customer service. Drop-off was quick and easy as I didn't require a rental. I was quoted 2 weeks for repair time but it was done in little over a week. I went to attempt to pick up my vehicle yesterday and the valet attendant accidentally locked my key in the car and I did not have the spare key on me. The mechanic was attempting to get my car open for a bit and I asked what was happening as a bit of time had passed and was informed of the situation. It was 6°F outside so this may have contributed to their difficulty in unlocking my car. The desk staff offered to compensate for an Uber as I was going to be late for work and compensate my Uber to come pick up my car later that day. I decided to take public transit instead to work and they called me a few minutes once I got on the train that they unlocked my car and would deliver my car to my workplace later within the day instead of having me come pick it up. The owner of the establishment gave me a phone call later that day to apologize for the inconvenience and also stated he'd be dropping my vehicle off for me. I received text notifications upon his arrival and my car had returned to my possession. Glenville Terrace Auto Body never fails to provide exceptional customer service and attention to detail. I appreciate the interior and exterior clean that they provide as well and my car is always looking great after repairs. I will be returning if I need any additional work done to my vehicle as they are the best of the best in the area.

I've been corresponding with Glenville Terrace Auto Body for about two months or so, from talking…read moreto GEICO insurance, bringing my Toyota Corolla Cross in to determine what parts need to be ordered from Toyota (there was a backlog on part of the Toyota manufacturer), until next week will be the time when all the parts arrive and Glenville Terrace Auto can finally start fixing the multiple damages (scratches and bumps) on my Toyota Corolla Cross. I hope the color comes out to be perfect -- just like the original color coming out of the factory. Hopefully there is no issue here as this color can be considerably unique. This far, though, for the past two or so months, my correspondence with Glenville Terrace Auto Body has been very smooth and professional. They explain to me and follow up thoroughly with what to expect and the timeline to be expected. I still expect perfection for them to fix my car! They were nice enough to even go above and beyond and offered to drop me off at Enterprise because, on Enterprise's fault, Enterprise was lagged in coming to Glenville Terrace Auto Body, to give me the car I reserved way in advanced through GEICO. So yea, kudos for Glenville Terrace Auto Body. Once my car parts arrive--early December 2023-, I expect everything to go smoothly with Glenville Terrace; I hope perfection on the repair of my car, so that I can recommend my other colleague and friends in the areas who don't know about this hidden Auto Body Shop. Hoping for a perfect service and handling everything smoothly with the GEICO insurance on my behalf. I've researched this place a great deal, did my due diligence before entrusting them to repair my Toyota Corolla Cross--so I also hope the owner/manager, Barry Hynes, personally take the time to make sure the repair is done to the best of their ability and meet the QC expectations so that it will be a one time fix and memorable experience for me!

Went to invisible touch with a headliner issue . Met Hovi the owner . A very pleasant guy who…read moreoffered to glue it back up , which I appreciate very much .He did a great job at a very fair price ! My car is a 15 toyota Avalon so didn't want to have to replace the whole liner which most shops want to do . Thank you Hovi!! If I need body work in the future I will surely contact you !!

I needed some minor touchup paint in a few places on my 2022 Nissan Altima that I was uneasy about…read moredoing myself. I bought the exact paint from the Nissan Dealership then stopped in at Invisible Touch. Hovie, the new owner since November 2025, did the work himself, then went ahead and tapped out a little ding elsewhere on the vehicle without being asked. I was thrilled. The business looks clean and well organized now, and I will definitely come back if I need more work done.

I brought my car in for some fairly easy body work. I stated I wanted the front splitter, mirror…read morecap, hood, and lower rear door refinished all in the same green. I got a quote from them from them for around $1400 which included them dissembling the car, painting it, and then reconditioning it before picking it up. When I arrived the first time, my driver mirror was still unpainted. The front splitter was painted black not green, and the hood was painted extremely poorly. They also never cleaned my car even though I was charged for it. So I had to bring it back a second time, showed them my hood was still unpainted in some areas, the car was never even cleaned even though I paid for it and my mirror was still unpainted. What appeared to be the owner came out and realized how poor of a job they did he was very nice and stated they would correct the issues but I'd have to leave my car there again, which was fine. When I picked my car up for the final time it was cleaned, no sanding dust all over my interior and exterior. But the hood was touched up very poorly, instead of repainting the whole panel again they just touched up the areas they missed very poorly instead. My mirror cap was painted green, but they broke the mounting clips and instead of telling me they broke it or getting a new mirror they used double sided tape to stick it on since can't be secured with the clips they broke and it fell off on my way home. The mirror glass shakes violently on the highway indicating they broke more than just the mirror cap that was supposed to be touched and didn't tell me they broke either.

Really cleaned up my 2006 Jeep, replaced rotted floorboards, gave it a beautiful Hydro Blue paint…read morejob, check out the before and after! Great quality and value for a reasonable price. Highly recommend them - they're working on my '99 Mustang as we speak!