I know dealers aren't known for great service, as such I set my expectations low. I wasn't prepared to be lambasted by sales rep Nathan. I made it clear I was not ready to purchase quite yet. However after driving two cars they had on the lot, I was pressured into sitting down being interrogated like a prisoner. He was very curt with me and I would recommend him finding a career with little to no customer interaction. I would probably not be interested in purchasing a car with Mike Shaw any time soon after that experience. It was like traveling back in time to the 1980's the way he acted. To top it off with the 1980's clown act, they sent it what I assume was the "closer" to chat with me to "See what he could do" to earn my business. (I believe his name was "Anthony"). Im not sure if this is normal practice, I never say never, but I cannot see myself spending a dime at this place. Coffee was good though! read more

I love it, Love it! Oh by the way did I tell you you that I LOVE IT!! I'm the happiest girl in earth with my new Crosstrek! I never expected to be approved for the car, but Rob Oja was able to make it work for the payments I needed to be at & was able to drive off with my Crosstrek. No more worries if driving in the snow! read more

Bad customer service. They steal your money you order some thing it never comes in they don't give your money back

Keith @ Mike Shaw is absolutely The Best! He is very knowledgeable, courteous, Kind & Patient! He will work unbelievably hard to do the right things for you! He is. A Good Christian Man Willing to go the Extra Mile for You! L. read more

I just wanted to write a quick note to thank Cliff Swaim for his honesty, kindness, professionalism, and for going above and beyond in helping me with my most recent Subaru Lease. He always takes time to answer all my questions (no matter how stupid they might be), taking time out of his day to assist me when his day is full of helping others, and for making me feel like I matter, rather than just another "sale". I'm so excited to have the opportunity to drive the Ascent. I never thought I would be able to enjoy such a safe, roomy, classy, fun SUV. It's like a dream come true! I will always recommend Mike Shaw Subaru in Northglenn, but more so, I will always refer Cliff to anyone looking to purchase or lease a vehicle in the future. read more

I guess I just had a very different experience from a lot of people but I've had great experiences here. 2 years ago we bought a new Subaru Ascent. I did nearly everything through email on pricing and trade in values and so when I came in, my sales guy was prepared and I was in and out in about 2 hours (you always get stuck in financing!). The follow up after the sale was great, they care of a few things they didn't need to, and loved the experience. The service team, imo, is stellar. I've worked with Wally, Liz (no longer there), and Eric (manager) on all recalls, tuneups, warranty fixes, etc. They've been extremely communicative and courteous, the prices for the service are pretty decent, and the ability to schedule and show up early is fantastic. I also appreciate the service waiting area that is stocked up with free snacks, coffee, tea, and a hot cocoa machine. Lastly the parts department... I ordered a few additional accessories for the Ascent and this was during the COVID manufacturing delays, so it took a while, but they gave me a heads up on everything and were flexible when it looked like I ordered the wrong part (luckily they had the right one in stock) All in all a fantastic experience and I'll be taking my vehicle in for service, etc in the future. read more

Our sales rep took such good care of us (as usual). This is car number four purchased from Mike Shaw Subaru with Cliff taking care of us. Mike Shaw takes great care of every customer regardless of their apparent financial situation. There is no pressure to buy and no big promises made that don't show up in the final contract. Everything is exactly what it seems at face value. They have very knowledgeable staff who know enough about their customers to make recommendations for them. When I've come in for service (which we always get at Mike Shaw), Cliff always recognizes me and greets me by name, and asks about my family (also by name). He is a five-star sales representative all the way down to the $2 bill he attaches to the gas cap which we discover during our first fill-up. These small touches make a huge difference and make me feel confident that we got a square deal that was perfectly suited to our family. We will continue to recommend this dealership and Cliff to everyone we know (and the education community is FULL of Subaru owners!). Additionally, having their tech expert contact us to review all the features of the car after the sale was a really nice touch. There's a lot in these cars these days and knowing we have an expert a phone call away is awesome. Also, it's so cool that they made a donation to a charity in our name. This demonstrates how Subaru shows excellent citizenship in our community. What a great company! read more

This is the third or fourth time that we've used Cliff and Mike Shaw for our Subaru needs -- and we keep coming back for good reason. Cliff consistently goes above and beyond for us. This last experience included needing to get someone out of state to sign over a title and he hand delivered the FedEx envelope to the drop-off location himself to make sure it got out on time. He is patient, very communicative and dedicated to making sure that we have the best experience possible, including getting the best deal possible. He works hard with honesty and integrity. I am beyond thrilled with my experience -- from Cliff working hard to get us a great deal, in a beautiful new Outback to Payton, our delivery specialist, walking us through the bells and whistles of my new car. We will continue to give Cliff and Mike Shaw Subaru our business and will recommend them with enthusiasm to anyone in the market for a new vehicle. Thanks, Cliff! read more

Mike Shaw Subaru - Car Dealers Near Me - Thornton, Colorado

Recently I purchased a second car for work purposes and it was a Subaru from a random, small, off-shoot car dealership. I took it into Mike Shaw service after purchase for a full diagnostic. I had the pleasure of working with Mathias who not only went out of his way to make sure the small items that needed to be fixed were fixed, he also gave me instructions of what I would need to fix for regular check ups in the recent future, as well as going out of my way to reassure me that the car I purchased is in great shape and that I should feel comfortable and happy with its condition. He was an absolute pleasure to work with, went above and beyond, and made sure all of my needs were met/questions were answered. He even took time to show me how the roof racks and give me other tips and trips for the car as a new Subaru owner. Because of him, Mike Shaw have won a returning customer because I truly trust the service they are providing and know they won't try to oversell me on anything, simply just get the job done right to the best standards. Thank you for everything! See you next time! read more

Been coming to Mike Shaw for six years now (bought my first new car here) and I've always had fantastic service here. Unfortunately, the last year and a half has been different. Very long waits for scheduled oil changes (waited more than two hours during my last few visits) and asking to repeat unnecessary services (changing my air cabin filter once and asking to change it again on my consecutive visit a six months later). Very sad that their level of service and care has decreased; however, I'd still say their service department employees are very nice and knowledgeable. read more

Shane Monahan is absolutely wonderful! He makes the car buying process simple and stress free. This is the second car I have bought from him. He listens to you and is super responsive. Shane does not BS, no games are involved to get to the end goal (a new car). Thank you Shane for being you and for taking care of me once again! read more

Society relys on basic rules to survive. However one sales person there cannot seem to understand these. Alejandra could not seem to keep her eyes off my husband. She does not seem to understand boundaries. The next problem is that she dresses like she is going to the club. Its hardly professional... Unless you work on colfax. Everyone else seemed to dress professionally. We left without purchasing, I assume you can understand why. read more

I'm absolutely delighted with the wonderful purchase experience provided by Mike Shaw Subaru in the greater Denver area. Most all parts of our transaction were handled by phone as we had already picked the Model, Equipment and Color for our new Ascent, and needed no 'selling' whatsoever to know the Subaru Ascent was the car for us! The paperwork was all prepared in advance and the car prepped and ready to go. What took the most time was Eric our sales rep, who took the time to go over the many features of our new Ascent to make sure we understood the operation and functions of each. We worked with Frank in finance to get our financing in place and everything ready prior to arriving at the dealership. My how the automobile business has changed since I was a part of the industry in my family's Dodge dealership - a lifetime ago. I would highly recommend Mike Shaw if you're considering a new car. You will be amazed at the Subaru product line and the great selection they have to offer. read more

Mike Shaw Subaru is a great place, nice and sharp showroom to buy your next Suby. I've bought lots of Subarus over the years and Mike Shaw, where we've bought our last three, is a great place to go. We currently have 6 subies in our family and all three of our sons drive them right now. Our recent addition to the family, our 2024 Subaru Forester we picked up this Saturday. Straight forward website, and really Subaru's are one of the best cars you really can buy. However, the experience come from the treatment, no game process. I went in early at opening, Jose (who was awesome, professional and kind), was already helping guests. He stopped what he was doing and quickly got the cars I was interested in pulled up. I was able to take them for a quick drive. Loved the Outback and the Forester, but I had another appointment I had to get to, and had to leave. No pressure he understood. Then Seth McAlexander stepped in and was really a professional. He helped get all the numbers together, helped when my wife later wanted to re-drive the car. Even when I missed something in the lease description on the site (my fault it was clearly there), and without any issues, he brought both sets of numbers to me and offered to show us the car that fit in the lease terms vs. the one I drove earlier. The one I wanted wasn't much more at all. He explained everything, made us the center of his attention and just crushed it. I was in and out in a great amount of time. And this place was busy...busy...busy...Seth took care of every one of my questions, and requests and was very knowledgable, professional and very kind. On Monday, he even followed up early, just to see how it was all going and if we loved the Forester....Which we do. Im telling you, Subaru is an excellent car...I've owned over 15 in 30 years. If you are looking at a Subaru, check out Mike Shaw and definately call and ask for Seth McAlexander, Mike Shaw and Seth McAlexander..should be your go to guide and place for buying a Subaru. When the wife is ready for her Forester sport, Seth gets my buisiness and when the 10 year old is ready to drive, we'll be back here with Mike Shaw Subaru and Seth for his first car. read more

This IMPREZA also had 26.733 miles on it. Price was wrong, still waiting for a correction.

didn't end up buying a car because the prices were insane. however, i did have an excellent experience with jesse. he listened to what i wanted and wasn't pushy at all. he was super up front and honest every step of the way. if you go in ask for jesse! read more

Unimpressed with Jose and unprofessional sales. Car posted on Facebook marketplace for $2000. Called to come see and purchase, says that is down payment, which is not how posting cost of car works and no cost listed. Told I should have read notes (only in Spanish) to find out just a down payment and no cost listed. Told him that was unhelpful. Reply was "wah wah wah". I would not suggest working with them if this is their professional practice. read more

Mike Shaw lived up to my expectation that the car-buying experience will always be a painful one unless you don't have a clue that you are being taken advantage of. I would suggest you take your time and money elsewhere. I walked in with the intention of buying a car by the end of the business day. An application had already been submitted through Subaru Motors Finance (Chase Bank), but I was told by the sales rep that those applications fall into a "black hole" and that the dealership never actually gets the information. Okay, fine, let's go ahead and fill out another application and have my credit pulled for a 2nd time on the same day. Annoying, but not the biggest deal in the world. I want to also include the fact that I didn't even try negotiating the price of the vehicle at any time during this process. The price worked with me, and I wanted this to be an easy sale for everyone involved. It was also made clear that I would need to return home and come back that evening with my partner before anything would be finalized. The sales rep came back and informed me of my incredibly high interest rate and terms, which would be through Capital One and not Subaru Motors Finance. The rate was nearly 5% higher than what was advertised through Subaru (a rate that I was more than qualified for) AND through a completely different bank? He proceeds to tell me that the finance department would walk me through the details. No, the finance department was not there to walk me through the details, they were there to have me finalize the paperwork on the purchase of the car (including the down payment). At that point, I told them I needed to come back later that evening. When I finally came to the realization that I was being sold a loan and not a car, I told the sales rep that I would prefer to finance through my credit union, which could get me a rate more than 3% lower than what I was offered (it was my mistake not to do this in the first place). His response? "Looks like we can get that rate down to X%" Wow, it's a miracle, the rate they are now offering me was nearly 3% lower than it was just an hour before. Why wasn't that rate offered in the first place? I asked the sales rep that exact same question and a direct answer was avoided like the plague. This could have been an easy sale. Instead, someone had the bright idea to try to squeeze thousands out of me and didn't think I would notice. That is such a slimy business tactic. I would encourage everyone that has read this far to take their business elsewhere. read more

We bought a CrossTrek last week. Devin Lor was our point man/salesperson and we were extremely pleased with his expertise about the process, knowledge about the different vehicles we looked at, and friendly personality. He made our decision to buy there a no-brainer. CrossTrek is running great. Thank you, Devin! read more

I couldn't speak more highly of Mike Shaw Subaru. Rob Oja (he goes by Oja) helped me find and purchase my Subaru Impreza in a matter of days. He's one of the most helpful, knowledgeable, accommodating, and professional sales consultants I've ever had the pleasure of working with. He let me go on multiple test drives, answered every question I had (and I had a lot), and most importantly helped me through all the paperwork and dealership jargon every step of the way. I honestly could not imagine a better experience than the one I had. If you ask for Oja, it will be the most stress free car dealership experience you'll ever have. read more

I recently moved to Denver and wanted to have a new car lined up when I arrived. Alex Comar did an amazing job helping me locate & land the perfect car for me! He was super responsive throughout the Sales process & also flexible so that I could afford the car I truly wanted. When I picked it up, Alex did a great job introducing me to the car (a lot of technology was new to me) & giving me great tips so that I'd have the best experience possible driving off the lot. Thank you, Alex! read more

My husband and I recently purchased a new Outback at Mike Shaw Subaru in Thornton. We initially intended to just look at the new models that day, because we were only in the "thinking about it" stage. Alex Comar greeted us when we came in, and took us around to look at the 2024 Outback models they had in stock. We ended up taking one for a test drive. He had us drive down a very bumpy road to demonstrate how smooth the ride was, and how well the car performed in adverse conditions. Although it was the end of a busy day, Alex took lots of time explaining all the features that are different from our previous Outback. He really knows the products. Later, he drove us over to their storage lot so we could look at cars in colors we were considering. We spent quite a long time deciding which one we liked best. Through all this, Alex remained friendly and helpful. Eventually, it became obvious that we really did want to purchase the car that day. The process was long and involved, but Alex was extremely professional and pleasant throughout. He never made us feel pressured or rushed, and we really appreciated that! We highly recommend Alex Comar for your next Subaru purchase. He was great! read more

Substantially Under value trade in . Over Priced on their end. Sales manager is very rude read more

If I could give zero stars, I would. I came to Mike Shaw in December 2019 because the reviews said it would be no hassle. It was anything but - every stereotype about car dealerships were present at Mike Shaw. The sales person was pushy, the process took forever, and I was extensively nickel and dimed. Fast forward to July 2020 and I decided to give them another chance. Big mistake. They made me wait 1hr 45min for regularly scheduled maintenance. Only to come back and realize they ignored my car for the entire time. All the while with abysmal adherence to COVID mask requirements. Save yourself the time and headache by going to any other Subaru dealer in the Denver area. I know will be doing the same. read more

I came in with an issue where the A/C wasn't working at the hottest parts of the day, however if I turned it off for 15 seconds, it'll kick back on for a bit. I paid for a diagnostic test and got the car back and was recommended $2k worth of repairs. I told them I'm not looking to do major repairs because I'm looking to buy a new car at the beginning of next year due other problems with it. Driving away $137 later, the A/C now does not work at all and makes a whistling noise. When I drove back to address it, the guy said "well it was broken and needed to be replaced anyway." He felt the air coming out, while the car was in the shade, and said "it's cold." It's clear that the air wasn't dehumidified or "air conditioned." Now I have a car with no A/C whatsoever, and have to move my timetable to purchase a new car from 6-8 months to 2 months once a working defroster becomes a safety issue. This is a huge financial burden since I moved here last month and I am currently starting up a business with very limited income. In addition, while I was sitting and waiting for my car, I asked the receptionist at 8:20am if I can speak to someone so I can start getting info about getting a new car. She said to wait until 830 when people come in. No problem, I tell her where I'm sitting and wait patiently. Now after 10am, after the issue with the A/C happened, I go up to the receptionist, now a new person, and ask if there is anyone available to talk to now because I've been waiting for almost 2 hours to speak to someone. When I wrote the exact above words to the dealer, they did not address any of my concerns and basically came back saying, "I want to make it up to you by selling you a new car." In other words, their "customer service manager", Randon, communicated to me, "we don't care about your experience, let's take more of your money." This doesn't make me trust using your dealership. You might want to take down all the posters with quotes in the service section, clearly they're just for show. read more

DO NOT BRING YOUR CAR HERE FOR SERVCE!!! I bought a brand new 2022 Subaru Outback from Mike Shaw Subaru in September 2021. I was planning on driving my new car to California in October, so I brought my brand new car to Mike Shaw Subaru for an oil change at 2,024 miles on October 20th to guarantee I'll be safe on my trip. When I picked up my car I was driving down 104th and my oil light turned on, so I turned around and went back to the dealership. When I got there an advisor pulled the dipstick and it didn't look like there was any oil on the dipstick. It was 6pm so all the techs were gone for the day, so he told me to leave the car there and a tech would look at the car in the morning. I got there at 7am the next day and Danny, the assistant service manager, brought out technician, Bob, who has 4.4 quarts of oil in a jug which is how much oil my car takes. Bob put in half the jug, then checked the dipstick and the car still wasn't full of oil, so he put the rest in. After all 4.4 quarts were put into the car then my car was full of oil. Bob confirmed that my car left the lot with no oil in it. Alex was the technician that did my oil change. He marked on my inspection that my car had oil in it which is false, which means he didn't even do a thorough inspection. If he would have done his job correctly my car wouldn't have left that lot without oil. Danny and the service manager Kevin have completely wiped their hands clean of the situation. I had to go to Subaru of America to get any type of satisfaction. Only Subaru wants to try to fix the situation. Danny and Kevin don't want to do anything to fix the situation. First they told me they would send my oil off to be analyzed 4 times per year for 2 years and now they are saying they will just run a magnet through the oil and not send it off. They also told me I would be refunded for the oil change and I have yet to see that. My engine could very well be compromised and seize up on me one day because of what Alex did to my car and Danny and Kevin don't even care. I will never be bringing my car here again because I do not trust them to do good work and either should you. If they can't even do a basic oil change, what makes you think they can do more complicated services correctly? STAY AWAY!! You can find the video of Bob pouring the oil here: https://www.facebook.com/100049177535674/posts/459128542403060/?d=n read more

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Save yourself before its too late. Terrible experience with terrible customer service. Very disrespectful customer service. They sell you and then they are done with you. Dont waste your time here. read more

Pretty easy smooth transaction for the most part. The car salesman, Anthony was very friendly and prompt in helping me order, modifying and getting my new vehicle delivered. However, my loan was not completed/processed correctly which would've caused issues had I not noticed and followed up myself with my bank. After calling for about a week with no answer and leaving countless voicemails on day 6 i was able to get in contact with someone who helped me fix the loan. read more

A friend of mine bought a car there yesterday and what a great experience it was no hassle no back and fourth Great price and great selection Kerrington was our sales rep and he was great Made it simple and easy to buy the vehicle I was referred by Tobin and I am thankful we bought the car at Mike Shaw!!!! read more

Mike Shaw Subaru - Car Dealers Near Me - Thornton, Colorado

I visited Mike Shaw back in April to purchase a used forester they had on the lot. I had told the sales representative that I was just exploring my options and looking to see if I liked this specific car. Initially the sales guy we spoke with was very nice and then when he brought us into the office to speak about it, He was extremely pushy even after the multiple times I had told him I wasn't ready to buy that day but was going to after looking at a few different cars. It made me VERY uncomfortable. I got to a point where I was very frustrated and decided to go to another dealership to look at the same exact car. I had a by far better experience there and ended up buying the car a couple days later. I decided to give Mike Shaw another try and went in to get windshield wipers. The gentleman I spoke with when I got there was extremely nice and very helpful, then he sent me into the parts department and the gentleman in the parts department was extremely rude. He ended up sending me to entirely different man and he was also very rude. I wanted to give Mike Shaw a chance because it's very close to home. I will never go back to this specific dealership for anything again. I've owned 5 Subarus and will continue to buy them, just not from Mike Shaw. read more

The salesman we had must think all potential customers are stupid and less informed than most. Within 10 minutes of our conversation about a particular car (Used), the salesman gave us the "Out-the-door" price which included the dealer & handling prep fees. I said we won't pay dealer & handling prep fees, and his reply was, "I have to include those fees. It's actually illegal for us not to charge it." 1st: It's not illegal. 2nd: It's pure profit for the dealer. Any sales rep that says this or gives you other reasons they have to charge it, move on because you're being lied to. read more

Came in to test drive a 2021 Golf GTI, and after being told that there would be a decent wait because it's so busy I was greeted by Jamie right away and I got to look at the car. She took me on a great test drive route that let me feel how the car accelerates and how the suspension. She explained to me a couple of features I've never seen before like eco suspension and sport mode. After the drive and costumer service I was sold on the car. After going in to finalize the deal I was offered water and given time to make some phone calls. Great service like this makes me feel like I made a great choice. Jamie also went with me to the gas station so I could have a full tank before I drove off in my new car. Definitely recommend Mike Shaw Subaru if you're looking for a new car or a used car!! read more

I contacted every Subaru dealership to purchase my new Subaru Forester. Mike Shaw matched the exact car I wanted with the price I wanted to pay. The purchase went smoothly with no hidden surprises or heavy handed practices. The salesperson, Eric Grimm, was incredibly helpful & patient with me. He actually was kind enough to go through some of the newer safety features again when I returned the dealership a little confused. After about a week, he called me to see if everything was still going well with my new car. Thanks Eric!! read more

I just left Mike Shaw Subaru after working with Alex Comar. He was fabulous to work with. He really went to bat for us on the price of my trade-in which was so appreciated. The whole process went smoothly and was pretty quick (just under 2 hours). I left as an extremely satisfied customer! read more

Called an hour ago about test driving a Crosstrek Sport. Spoke with Dan the sales manager and we set up an appointment for midday to specifically test drive the Crosstrek sport. I drive out 20 miles to test drive. I show up and they let me know they've known all day they have zero Crosstreks of any type to test drive. They tried to spin it and say they do have Outbacks available, which is a completely different price range. Frustrated. Shady for their sales manager to act like a car is in stock that day when it isn't. Was planning to test drive and purchase today, looks like they lost easy business by being unprofessional. read more

I purchased a preowned Impreza and wish I had not felt rushed and pressure to take the deal on a car that wasn't the right match. If you're not sure and the dealer offers you, "$1,000 off, today only!" this means they care about the sale - not about what you're really looking for in a major purchase. People work hard for years to save a down payment. Buy from someone who doesn't try to scare you into thinking the car is going out the door within a few hours. There are millions of Subarus in Colorado - you'll find another. After I signed the paperwork, the finance advisor mentioned that this year of Subaru was known for burning oil. This couldn't be shared with me prior to purchase? No car is perfect, just tell me the facts. When I took the car home, I noticed they had not put gas in it. The next night, the headlights quickly dimmed and then went out while I was on the highway. I had to use my brights and pull off. The headlight bulbs were not fully installed, the connecting wiring had come unclipped, and one bulb was burnt out. These are all things I can fix, but it's those service touches that make or break a return customer. The lightbulbs was just dangerous. Can you imagine if I was a teen driver on the highway and not as quick to react with my brights? What I bought is a fine Subaru, runs well, this is an accredited and authorized Subaru dealer. But because of service and sales tactics, I will not buy again from Mike Shaw. There are many other authorized Subaru dealers in Boulder and Denver. read more

Very disappointed on many levels. These guys definitely take advantage of women and women with children. The process took many many hours and it was a difficult negotiation. Alex and Hutch did nothing to "try and win" our business and as the transaction was going on past 10pm on a Friday night, the brand new car was covered in fire ash, not detailed or clean. The "finance manager" Frank is really only a "Sales Manager" as his email closure states and knows NOTHING about finance. Telling us the loan would be through Chase but then throwing it over to a credit union in the Springs while still trying to raise the interest rate. Never again, please be forewarned. They may come across looking like "the good guys" but in the end, they are dirty car salesmen willing to say anything to get the deal and then retract it after the sale. We feel completely violated and sick that we actually made the purchase. BIG REGRET Not a family business built on any morals or values, never again. read more

Jamie was a great help! She helped me get my outback that I've been looking for awhile!

The absolutely worse experience EVER. They sold my retired husband a used 2006 Dodge Dakota that they knew had major issues. After paying for a rebuilt transmission, catalitor converters, brakes, tires, ball joints and struts we have paid over $7,000 in repairs and no one will even return our calls. We have paid more in repairs than we paid for the truck. Do not buy used from them, they just want to make a sale and then will ignore you CROOKS!!!!! read more

Bought a 2015 Subaru Crosstrek from here. Initial contact was great, they were very accommodating, but then as things became difficult so did their attitudes. My sales guy stopped speaking to my wife, not sure why, but would only deal with me. Gender equality doesn't happen at Mike Shaw. My sales guy kept making promises he couldn't keep. For instance, "I'll send out the papers tomorrow..." 1 week later no papers, so I would call and we got an email from him essentially telling us to cool it and stop being annoying. The general rule in customer service is to manage expectations, that means don't promise you'll send it out in X amount of time, just tell the customer you will call back when it's available and That it may take a while. Don't be specific about it, because that's how you get in trouble. Also, he promises to call me back around Thursday. Thursday came and went without a call. Mid-evening 7p next Tuesday still no call, so we reluctantly call him knowing he'll probably get annoyed. And the guy says, "Oh must have been a miscommunication, you were supposed to call me Thursday." Excuse me? How would I magically know that the papers have been approved to call you? I don't have magic. It was an online deal, which its 2015, and should be a piece of cake, but unfortunately the people there aren't good at handling long distance deals yet. Maybe by 3050 they'll be ready for it. The last complaint is the temporary tag. Here in Colorado the normal is a 60 day tag, they left us with a 30 day tag. So now we have to wait in line at the DMV to get an extension, and we can't even register the car yet. We could get ticketed because of them. Mike Shaw Subaru made car buying a pain. Update: I just wanted to add that Katie and Beth at mike Shaw were stupendous, hard working, and give them a shout out. Not everyone at Mike Shaw is terrible, this is solely based on my buying experience. I'm sure some have a good experience. read more