We purchased a vehicle from CarMax and our salesman was awesome…read more The integrity of the service department is where we had issues. We ran into a TPS issue the day after we took the car home. We took it back a couple occasions. It would be reset for a day or 2 and we would wait to get scheduled again for the problem. Eventually, we were told that they couldn't get it fixed and we needed to take the Car to Volkswagen for the repair. We were told we needed to pay for this out of pocket. Needless to say we never took it due to the time it takes and being without a vehicle. A year has gone by and come to find out there isn't even sensors in the tires. When purchasing your vehicle make sure that service area does what is promised. How they could not have known there wasn't sensors is beyond me and frustrating to say the least.

I told Debbie that this experience has made me not want to use Carmax in the future and that it has…read moreactually made me regret buying this car. I have bought several cars from Marla's and it's has never been easy but never this difficult. Maybe if I would've found a car with less issues I wouldn't have had to go through the system. I also told her that my experience with Carmax cars is that you buy them and then it's like an Easter egg hunt to find out what's wrong with them before the customer has to actually pay to fix what's wrong with it. In my mind they should be fixing it before they're selling it. I've also was told several times at serval points that a manager was supposed to call me. I did have one call me yesterday from "no caller ID", I did answer, but he did not answer back. So then he ended the call on me. Then he never tried to reach out to me again. Anytime a manager has supposed to have called me, they do not. They waited till the very last minute to tell me that my car was not gonna be finished for the day and that they could not get me a loaner car. Mind you I've had this appointment scheduled for them to have the services completed on my car for a while and they've had my car from 8 AM to 5 PM.

Sophia R was amazing! Made the car buying process feel comfortable and honest. Upfront about…read moreEchoPark's no haggle policy and why they price cars competitively. Didn't pressure us into buying any of the warranties, but advised us on them as if she was going to put them on her own vehicle. Echopark has a HUGE selection too and makes test driving easy. If it looks busy, give it a shot they have plenty of sales people. Also just ignore the bitter people who were "ignored" and dropped their 1 star reviews. Will update if anything negative happens.

Don't do it, just don't, I don't care what car you found online go somewhere else. I test drove my…read morecar and had scheduled the next day to come in to purchase. With an appointment, the sales person forgot who I was less than 24 hours later and didn't prepare anything. They will try to pressure you into an extended warranty. They also clearly didn't clean the inside of the vehicle. Within a week of driving the vehicle a malfunction alert came on. After talking to multiple people and going in circles it end that essentially it's just my problem. So if you buy a used car here I guess you just pray nothing is wrong with it? They also forgot to take it out of fleet mode so I can't use the app to which I was told nothing can be done. Save yourself the headache.

I accompanied my daughter to Enterprise Car Sales in Thornton, Colorado after making an…read moreappointment. We were promptly met by Sophia who helped us buy a beautifully maintained 2026 Hyundai Tucson SUV with 21,000 miles on it at a very fair price. No pressure . No updating. Just courtesy, helpfulness and diligence. The car was in perfect condition condition, well serviced and Sophia walked us through the details, helped us with financing, had the car detailed, gave us a very fair price on our trade in and had us out the door in 2 hours. My daughter is elated and I was impressed. I would urge anyone in search of a used vehicle at a fair price to contact Sophia at Enterprise Car Sales in Thornton. By the way, her manager and customer service representative did a lot to help this Provo smoothly, so kudos to them as well!

We came back from West Virginia to buy a second car from Mark McCoy. Ask for him by name. He is a…read moredelight to work with. He is professional , knowledgeable and made our car buying experience enjoyable and pleasant.

This establishment is terrible bad communications waste people's time and gas and we had the…read moreappointment set for last week Thursday and then we came in today for appointment said that they put the cart for auction and wasted our time. Didn't tell us anything about the vehicle still there so if you guys ever go there don't don't buy any vehicles in that place the incompetent workers with zero communication skills.

​"I had high hopes for a straightforward transaction here, but the follow-through was deeply…read moredisappointing. After an initial exchange where I was explicitly promised a sales specialist would reach out with details, photos, and answers regarding the vehicle's reliability for my commute to Cheyenne, I was essentially ghosted. ​As a serious buyer purchasing for a family member, I had already provided my ID and was ready to proceed with a full-price, cash transaction. I simply needed confirmation that the vehicle was sound enough for my needs. Instead of the promised follow-up, two separate salespeople stopped communicating entirely. A simple courtesy call at the end of the day to explain capacity constraints would have been professional, especially since I was looking at this as the first of multiple future vehicle acquisitions for our family. ​It is disheartening to experience such resistance on a guaranteed, frictionless sale. I will be directing my business and future purchases to a dealership that values communication and respects its customers' time."

This is the only dealership / service station that has earned my trust. Nothing but praises for…read morethese guys. I've brought my Outback here for 10 years for basic maintenance. It's got 90k miles and have yet to have an issue with my car. I will always bring my car here no matter how far away I move. I once tried the Littleton Subaru service station (do not recommend) and found that shop tried to rip me off for work that I knew that had already been completed by Mike Shaw. But not before I went in hot headed to the management at Mike Shaw, which responded by calmly taking me on a personal tour under the hood so I could see what was what with my own two eyes. They had indeed completed the services as promised and the Littleton shop was caught trying to dupe me.

Most horrible experience I have ever had. sales person Samantha gave me bad information that led me…read moreto buy a MUCH more expensive car which in itself is illegal. Then Greg got involved and he told me for 3 weeks he was going to take care of it and get me the veg I actually needed and wanted. During that time he assured me that it was totally fine to drive the car around despite me worrying about putting mileage on the car, but I'm not keeping. When Greg finally decides to seemingly be ready to get the car for me he informed me that I no longer have a new car and that they could look at treating it in towards the vehicle I wanted while offering me about $19,000 less than I paid for the car 3 1/2 weeks ago!! He wasn't done yet though after waiting until the day before I was supposed to have my wheelchair lift installed on the Forester and after telling me over and over again that he was getting it for me that he just couldn't get it that day.... He has now refused to get the vehicle at all. I went to call to have a conversation with him about this and he is picking up the phone and immediately hanging up on me because I told him that I was done playing his games and having my time wasted and that I absolutely had to have the car today. I was lied to every step of the process and I am now left with a vehicle that is not the car I need or want it does not have the specs that I was told it had and I will not be able to get my wheelchair onto my vehicle leaving me unable to do anything out in the for any links of time because I need my wheelchair! What's worse is that he knows I have a trip planned that is now only 10 days away and because he kept pushing it back and pushing it back if I can't get my Forrester and get it fitted with the wheelchair lift tomorrow as it's scheduled to be, I will have no way to be able to go on this trip that I have spent thousands of dollars on and 11 months planning!!

If you're reading this, RUN!!!! This dealership STOLE FROM ME!!!!…read moreIn December 2024, I entered a consignment agreement to sell my car with this dealership, was told payoff would be sent to the credit union where I have my loan. It's now May; my car was purchased. Someone has been driving my car for SIX MONTHS without a title. I have been continuing to pay on a loan for a car I haven't owned for SIX MONTHS. I'm out thousands of dollars. Mike Ortiz told me he would address this; an obvious lie. Mike, if you're reading this, I'd tell your boss to get his ass in order because this is in DORA's hands now. THIS DEALERSHIP STEALS!!!!!!

Mr. Mike and Mr. Joe were super helpful, they took care of me and helped me out through the whole…read moreprocess. Offered great warranty and car has been good to me since. Will definitely recommend this dealer to my friends

Walked in carless , walked out with a LEXUS. 10/10 employees. Can't wait to buy my next car I…read morealso bought a buggy from here a while ago(3years ago), best car ever can't wait to for another one to pop up

Purchased a car from these guys. After not allowing us to take it to a mechanic we relied on a…read moremobile mechanic that can't do as good a job. Took it to a mechanic directly from their shop. Found a massive fuel leak and electrical issues. Owner was very rude over phone. Buyer beware. Check Google reviews.

This dealership put my faith back into car dealers. I have been shopping around for a vehicle for…read morea little while. I went to Bob Penkhus Mazda at Powers and had to deal with creepy car salesman who put my car key in their office so that I would have to ask for them before they would let me leave. After I finally got my keys they ran to my car as I was trying to leave the parking lot...trying to get me to sign a contract that I told them I wanted to give it a day to think about. That was such a horrible experience with the worst sales staff. Colorado Auto Brokers has a great team that is not pushy and does not try to force you to do anything. Thank you Colorado Auto Broker for making my car shopping experience great.

I have had to decrease my original review from 5 stars to 1. I worked with Kyle back in 2021 and…read morethe experience was great. I mean you can read my last review. I have been working with Kyle to purchase our second vehicle through Colorado Auto Brokers and I haven't heard back in about a month. We got right up to the point of a test drive and Kyle fell off the face of the earth. I am really disappointed in how the customer service has plummeted. I know how to research other brokers because Kyle has left us in the dust when I was ready to purchase. Cash in hand. Really disappointing.

A great Car Wash with a great monthly plan that's available. Very friendly and nice staff Machines…read moredo a great job.

do not use this car wash they are criminal. i went through their wash asked for a $15 wash.the guy…read moresaid for 5.00 more you get a free wash thru sept. I asked what the catch was a he said nothing more just get washes thru Sept. no extra charges. today 10/02 they charged my credit and for $ 28.99 a month for that service. I call office no answer. then called my CC Co. and disputed the charge they removed the charge and advised me they put a stop payment on the monthly billing fee. They will rip you off if you use a cc. their wash system is very hard on your car. almost rips your mirrors off I will never use them again . messes your paint up on your car. BIG RED FLAG, STOP USING THIS PLACE. THIS PLACE WILL RIP YOU OFF THEIR SERVICE SMELL'S.