I'm a brand new customer and couldn't be happier. I received quotes (almost $1,600 w/o tax) for a used sub-frame and a new A/C compressor from an area automotive repair business. It turns out that the A/C compressor is fine, but I do need a small part related to a pulley that is near the A/C. If I did need an A/C compressor, Mike Shaffer Auto would do it for half the cost (maybe less). The quote for the sub-frame (new, not used) is half the price, or more. The anticipated cost difference/savings is huge!...over $1,200! They really know their stuff, especially in repairing Subaru's leaking head gaskets. I'd go their for Subaru service and sales! Thank God for them! read more