Owner must be very out of touch. Vehicles are overpriced.Some are $3000 over blue book. They would…read morenot come down in price but thankfully 2 weeks of holding my ground Hondru auto got my business.

I was so excited to buy my next vehicle from a small, family owned company. The vehicle selection…read moreseemed pretty good. But when I arrived and looked around the lot, not one employee greeted me. So I walked in and stood around until someone finally noticed I was there... then it was still not much help. I was told to walk around then bring the car number back for the key to look... there was NO help whatsoever! Sad thing is I wasn't even wasting time, I had a blank check to buy a car that day if I could. SO I decided to go back a day or so later thinking maybe just a bad day. Nope. No help. But found out most the cars were rentals from enterprise. They wouldn't budge on anything. So I ended up buying a great vehicle from Susquehanna in Wrightsville. They were SO attentive and even worked out a deal with me.

Because of my last stop, I didn't go inside and wasn't able to pick up any items to tide me over on…read moremy trip back home. Luckily for me, I decided to forego using the highway and took the side roads. By doing this, I came upon this Sheetz location which allowed me to grab a snack and drink. I pulled in here and found myself a spot so I could go inside. I knew I was going to need a drink and snack so I went right away to grab a sweet tea. With my sweet tea in hand I went about the store to see what snack would tide me over. I knew Sheetz carried those larger than normal no bake cookies. I grabbed one of those and made myself to the registers. I asked for an item from behind the counter and had a quick transaction and was back out to my vehicle in no time. Overall a quick stopped that filled a need on my way. Jumped back on the road and continued onto my next destination.

Every time I order a FROZEN drink, it's usually half melted or big chunks of ice at the bottom. I…read moreordered a FROZEN drink this week and not only was it NOT FROZEN but it was room temperature, no kind of ice at all and tasted like hot cocoa that cooled off. I checked the order receipt and it said frozen as well as the extras that I PAYED FOR. The food orders are ALWAYS messed up! It's so frustrating so I and many others don't go there unless we have to and I used to go everyday, sometimes several times a day. UGHHHH

I recently purchased a used camper trailer from these folks. The sales team was pleasant to work…read morewith. That was the good and now the bad. I bought the camper as is and was aware of the water damage and some other minor things that needed repairs. Upon getting the camper home I noticed the black holding tank was full of sewage. We reached out to Rv Value mart and haven't gotten a response. I purchased a tool to help flush it out and after a few hours it is functional now. I don't want to make a huge deal out of this but it's not a good business practice to sell someone a full sewer tank. Buyers beware! If you're buying a new product you would not have to worry about something like this.

Mr David was great and new what he had on inventory he also was very professiona, he also got a…read moregenerator and plugged up the camper to let me check all system,also had a technician come to check the heat and ac system Star 5

Wonderful, friendly people. They have a great turn around rate and the quality of work is fantastic…read morefor the price.

Usually I don't have any problems with businesses or restaurants, but this is the only place I…read morewon't go. I have been there twice. A little over a year ago I had recently gotten an old car for free that needed a good amount of work. After getting an estimate I ended up talking with the mechanic who looked at my car. I was getting the run down on the car when, right in front of me, he shouted, "Looks like we'll make our week's pay on this one!" into the garage to a few other mechanics. I know he was just joking, but that's not a great way to treat your customers. It made me feel like he was trying to rip me off.

Reading these reviews, I have personal knowledge that the reviewers have a bone to pick with Scott…read more They own a competing garage and that they are not telling the complete story. The State Police did not complete their investigation and that is why this boob was not allowed to retrieve the belongings or access to the vehicle. He knows how and why this was the case. The reviews were all from the same man and his family members. These are NOT true statements. I live right around the corner and I have my car serviced there on a regular basis and when I need something done, I do not have any issues bringing my car there. My wife's car also has been taken care of there also. I have NO problems with their work, if anything they go above and beyond the normal level of other shops I have taken my vehicle to. Scott has been in this shop for a few years now. He has been a member of our community and does work for the fire company, so what does that tell you? This summer I had a battery go bad, and guess what? Scott WALKED to my home to give me a jump. Where else are you going to get that kind of service? No matter where you go, not every business is perfect, we are all human, things happen. We all have taken a car to a shop and the problem suddenly doesn't do it. We also do not communicate a problem very well, which I am guilty of, so the shop has to guess what you are talking about! Take your car there and give them a chance, I believe you will be impressed, I am!

DO NOT RECOMMEND. One of the times I brought my car to…read moreScott Garman, it had locking lug nuts. The key was literally inside the car. Instead of picking up the phone and calling me, he decided to break the locking lugs off anyway, then had the nerve to charge me for new lug nuts that I also already had in the car. That should've never happened, and he made it seem like no big dead because people "arent stealing Honda tires." Next, an oil change was done and the oil cap was left off and the reservoir open while driving l. Then I, unfortunately, trusted you again. You put four new tires on my car but only did a front-end alignment. Less than 6,000 miles later, one of my rear tires blew out while my daughter was in the car. When I looked at the tires, they were worn down to the wires. I ended up changing a tire in the rain, then had to spend over $500 on two new rear tires and a proper four-wheel alignment. Meanwhile, I'm still driving on the other two tires that are wearing prematurely. When you were contacted about it, you took the tires and then suddenly couldn't answer a phone anymore. Call after call--nothing. So Amber came to the shop in person, and instead of trying to make it right, you got hostile and abrasive. I'm not asking for anything crazy. I'm asking you to stand behind your work. Reimburse me for the two tires I had to buy because of the premature wear and either replace or refund the other two tires that are headed down the same path. Mistakes happen. What tells me everything I need to know is how you handled it afterward. Ignoring a customer and getting defensive instead of taking responsibility isn't good business. People deserve to know what they're signing up for before trusting you with their vehicle.

Update, Brian from their finance department or the dealership called yesterday. I called him back…read moretoday again telling me he's tried to accommodate me. This is the first time I've heard from this guy since the time he lied to me about the warranty basically they refusing to help me out because I made complaints about their horrible service. I would suggest to anybody these people are liars. It's a horrible dealership. I would not buy anything from them. There's plenty of other RV dealerships that will take ownership and responsibility of their mistakes. I spent $80,000 for a warranty in a van and I'm getting nothing for it. It's a broken van that I bought.

Justin was very friendly and great to work with. I was pleased to come here and make our purchase…read moreat Fretz RV.