Had an exceptional experience with this dealer this week. Honestly made buying a car easy and less…read morestressful than normal by being friendly, letting us take our time for looking at the car and test driving it, and not pressuring us what-so-ever into buying. Will gladly recommend to family and friends to take the hour trip there instead of going to our local Ford.

From the owner: At Chapman Ford Columbia, we like to think of ourselves as more than just a place to get a great…read moredeal on Ford vehicles. We're a place where drivers from all over Pennsylvania can turn to when they want first-rate, personalized customer service they can brag about to their friends. From assisting you with initial model research to helping keep your ride running like new with expert Ford service, we always put the customer first.

Owner must be very out of touch. Vehicles are overpriced.Some are $3000 over blue book. They would…read morenot come down in price but thankfully 2 weeks of holding my ground Hondru auto got my business.

I was so excited to buy my next vehicle from a small, family owned company. The vehicle selection…read moreseemed pretty good. But when I arrived and looked around the lot, not one employee greeted me. So I walked in and stood around until someone finally noticed I was there... then it was still not much help. I was told to walk around then bring the car number back for the key to look... there was NO help whatsoever! Sad thing is I wasn't even wasting time, I had a blank check to buy a car that day if I could. SO I decided to go back a day or so later thinking maybe just a bad day. Nope. No help. But found out most the cars were rentals from enterprise. They wouldn't budge on anything. So I ended up buying a great vehicle from Susquehanna in Wrightsville. They were SO attentive and even worked out a deal with me.

Because of my last stop, I didn't go inside and wasn't able to pick up any items to tide me over on…read moremy trip back home. Luckily for me, I decided to forego using the highway and took the side roads. By doing this, I came upon this Sheetz location which allowed me to grab a snack and drink. I pulled in here and found myself a spot so I could go inside. I knew I was going to need a drink and snack so I went right away to grab a sweet tea. With my sweet tea in hand I went about the store to see what snack would tide me over. I knew Sheetz carried those larger than normal no bake cookies. I grabbed one of those and made myself to the registers. I asked for an item from behind the counter and had a quick transaction and was back out to my vehicle in no time. Overall a quick stopped that filled a need on my way. Jumped back on the road and continued onto my next destination.

Every time I order a FROZEN drink, it's usually half melted or big chunks of ice at the bottom. I…read moreordered a FROZEN drink this week and not only was it NOT FROZEN but it was room temperature, no kind of ice at all and tasted like hot cocoa that cooled off. I checked the order receipt and it said frozen as well as the extras that I PAYED FOR. The food orders are ALWAYS messed up! It's so frustrating so I and many others don't go there unless we have to and I used to go everyday, sometimes several times a day. UGHHHH

Mr David was great and new what he had on inventory he also was very professiona, he also got a…read moregenerator and plugged up the camper to let me check all system,also had a technician come to check the heat and ac system Star 5

I am leaving my review based on an MPG2800QB travel trailer purchased 12/25.( we were experienced…read moreTT owners and the 2025 would be our third owned camper since 2003) I chose RV Value Mart based solely on some excellent phone conversations i had with their dealership back in the covid era lockdown fiasco. I had made numerous calls to them seeking details and info on particular models i had an interest in. Each call and each conversation were handled in the highest professional manner possible. My wife and i did not proceed with a purchase at that time. Fast forward to late fall of 2025 and we resumed our rv purchase plans. we looked at numerous dealerships closer to our home residence in bucks county. we chose to support RV ValuMart based on not only my 2020-21 encounters but also the low pressure sales and treatment extended to us. Tony Neese was our salesman and we have referred numerous friends and family to him. The entire staff from sales thru the paperwork shuffle to delivery was all 5*** plus. Thru the first 12 month warranty period, the camper was used for 7 excursions. We had several warranty related minor issues. All were resolved quickly and timely. The service dept communication and their systems were outstanding with email, cell text and cell call on each transaction. our messages and calls were all responded to immediately . All work was scheduled timely and completed when promised. On two occasions, the service team repaired issues that i hadnt reported but the tech noticed while doing other scheduled work. One item was a leaking propane connection on the furnace and the other was some window sealant not properly done during the build. i read a lot of the negative feedback from 2-5 years ago. i dont know what changed from an operational standpoint within the company. But based on our results and also of 2 friends/family customers with the same results, they have certainly resolved their operational issues and are well deserving of anyone's business. thank yo mike k levittown,pa

Wonderful, friendly people. They have a great turn around rate and the quality of work is fantastic…read morefor the price.

Usually I don't have any problems with businesses or restaurants, but this is the only place I…read morewon't go. I have been there twice. A little over a year ago I had recently gotten an old car for free that needed a good amount of work. After getting an estimate I ended up talking with the mechanic who looked at my car. I was getting the run down on the car when, right in front of me, he shouted, "Looks like we'll make our week's pay on this one!" into the garage to a few other mechanics. I know he was just joking, but that's not a great way to treat your customers. It made me feel like he was trying to rip me off.

Reading these reviews, I have personal knowledge that the reviewers have a bone to pick with Scott…read more They own a competing garage and that they are not telling the complete story. The State Police did not complete their investigation and that is why this boob was not allowed to retrieve the belongings or access to the vehicle. He knows how and why this was the case. The reviews were all from the same man and his family members. These are NOT true statements. I live right around the corner and I have my car serviced there on a regular basis and when I need something done, I do not have any issues bringing my car there. My wife's car also has been taken care of there also. I have NO problems with their work, if anything they go above and beyond the normal level of other shops I have taken my vehicle to. Scott has been in this shop for a few years now. He has been a member of our community and does work for the fire company, so what does that tell you? This summer I had a battery go bad, and guess what? Scott WALKED to my home to give me a jump. Where else are you going to get that kind of service? No matter where you go, not every business is perfect, we are all human, things happen. We all have taken a car to a shop and the problem suddenly doesn't do it. We also do not communicate a problem very well, which I am guilty of, so the shop has to guess what you are talking about! Take your car there and give them a chance, I believe you will be impressed, I am!

I would give 0 stars to these thieves if I could! Them and the idiots that work at Lititz Towing!…read more If you are ever in an accidents or your car breaks down and they show up, refuse their service and get another company. Terrible attitudes, over charge, and generally are A-holes. I guess ripping people off for a few hundred here and there makes a huge difference in their inbred lives. You've been warned!

Justin was very friendly and great to work with. I was pleased to come here and make our purchase…read moreat Fretz RV.

Update, Brian from their finance department or the dealership called yesterday. I called him back…read moretoday again telling me he's tried to accommodate me. This is the first time I've heard from this guy since the time he lied to me about the warranty basically they refusing to help me out because I made complaints about their horrible service. I would suggest to anybody these people are liars. It's a horrible dealership. I would not buy anything from them. There's plenty of other RV dealerships that will take ownership and responsibility of their mistakes. I spent $80,000 for a warranty in a van and I'm getting nothing for it. It's a broken van that I bought.

Have Roadside coverage with GEICO, who used Guardian Angels for my call for assistance. My…read morehusband hit a pot hole with his back tire and needed help to put a donut on so he could go to Sam's Club and get a new tire. Called at 2:00, was promised for 2:51, came @ 4:00. He arrived in a car like an Uber driver, didn't have right tools, couldn't get tire off, suggested we call for a tow. So Called GEICO again and they sent a tow truck from H & H Body Towing (arrived @ 5:30) and he had the right equipment to get the broken tire off and the donut on. By then it was too late to get the new tire put on. So it took all afternoon to get a job done that should have taken 20 minutes. This is very shoddy work and very disappointing for me as a customer.

I was connected to this company by Allstate roadside assistance. They got to me pretty quickly , it…read morewas only a 30 minute wait, but that's not why I'm giving them one star. When the technician got there he was rude and grumpy. Now I get it was raining and there was snow on the ground, so I would let that alone go. But when he opened my hatchback trunk to get my spare some snow fell on his socket wrench heads and he dumped them out of the case to get the snow off. While he was putting his socket wrench heads back (he used his power tool to completely tighten the lug nuts down BTW, which you should never do) he shook one out and it flew out of his hand and hit me solidly in the ankle while I was standing nearby. I would normally not mind that either, it was an accident. HOWEVER, he pretended like nothing happened, didn't even acknowledge that he had hurt me. I had 3 other friends there to witness that he did see what had happened. He said nothing at all, finished up, and left. It's been 2 days now and my ankle is still swollen with a hard lump where it hit me. It still really hurts, and I'm getting a little concerned the it's more than just a bruise. I scheduled an appointment with a doctor tomorrow to see what damage was done. I don't think it's broken, but it might be a bone bruise. I wouldn't use this company ever again and I might have to take legal action if this gets costly to treat on my own. At least it was free through my insurance. Actually, I guess it cost me my foot's motor function, which is too steep a price if you ask me.