When you leave in the morning not needing a new car and then suddenly that may be the best option…read moreit can be a little daunting. The service guys were terrific and gave me a lot of option. As the new car became the better decision for me, the sales team was great. No pressure, lots of options and very helpful in my decision making. This is my 3rd vehicle in 22 yrs from this dealer and I'll always go back!

DO NOT GET YOUR CAR SERVICED AT MAZDA! If you want to read the lengthy story about why feel free…read more.. I recently moved to PA and needed to get my Mazda serviced. I had been taking my car to a Mazda dealership in CO to get serviced for years so I figured I would do the same here. Being new to the state I also just got an emissions inspection done a few months ago (this will make sense as you read further). Dropped my car off to get serviced and they asked when I would need it by. I told them at least by the end of day which they said would be no problem since I dropped it off at 9:30am. During the service I get a text about the status of my car. I click on a link and watch the video from the mechanic. The mechanic says I have a slew of issues. His recommendations included my brakes needing to be replaced, spark plugs to be replaced, and most concerning was "front suspension control arm busing was completely torn, and rear frame mount is completely torn." I contacted the service department to go over pricing and it was astronomical how much all of this cost, over $3,700! The lady also mentioned to me that the arm busing and frame mount alone "would not pass emissions inspection in PA". Which was funny because my car passed a few months back which I told her. She seemed very concerned about this. I had also just gotten new spark plugs and told her this as well and she said it was only a recommendation. I was not comfortable getting all these repairs done so I told her I wanted just the oil change and filters done. She told me she would contact me once my car was ready. A few hours later and I still did not hear from her. I tried calling the number and received a voicemail saying she was not available. I left a text and got an auto response saying the same thing. I waited another hour and ended up getting a message that they were closed for the day. Never received any communication from the service department, no text (and we had been texting back and forth about my car all afternoon), no call, no voicemail. As a paying customer expecting to get their car done that day, without any communication about my car needing to stay longer, I was very frustrated. Next morning I called as soon as they opened. The same lady that helped me answered. I asked her why they did not contact me about my car. She seem dumbfounded by this and said she tried and thought she left me a message. I told her I got nothing and that I would be happy to show her my call history and text history with them. She didn't acknowledge that this was any fault of hers or whoever else was working on my car. I asked if my car was ready and she said yes. I went there a few hours later when my husband was able to step away from work to take me. When I walked in she finally apologized to me. She said she looked at their system to see why I didn't get anything and it apparently went down that afternoon. Yet they can't call their customers if their system is down. Seems like a lack of customer service. I didn't want to argue, seemed pointless, so I paid and left. Few weeks later I take my car to Hampden Auto to get a second opinion. One a few minutes of glancing at my car they said there was nothing wrong with the front suspension control arm bushing and nothing wrong with the rear frame mount. My brakes were worn but didn't need to be replaced right away. Over $3,700 dollars quoted by Mazda over absolutely NOTHING!!! This inspection made more sense considering the auto shop I got my emissions inspection done at said none of these issues existed either. I always expected a dealership to have higher service prices but to completely make up recommendations and not thoroughly inspect a car before sharing information with the customer is careless. On top of the lack of customer service, very disappointing. Go elsewhere for your car services. Updated comment to owner...Tried emailing you but the email bounced back.

Had an amazing experience here for my first time shopping alone for my next vehicle. Salesman was…read moreextremely helpful & polite! The vehicle I ended up getting was in great shape; it's clear they put effort in here to make sure their selection of used vehicles are ready to drive off the lot asap. Easy location to get to as well if you're local, or anywhere nearby. Highly recommend checking this shop out!

Taha was fantastic. We drove to see the car from 3 hours away, and he agreed to hold it until we…read moregot there to meet him. He is honest, friendly, and very knowledgeable. The process was ridiculously easy, the price was very fair, and the car was gorgeous. I'm not sure if we've ever had a better experience, buying a used car. This is a great dealership, and Taha is the reason. HIGHLY recommend...

Bought a car 10 years ago. Back for another car. Yep my 2010 lasted til 2025…read more No high pressure. They go above n beyond. Trustworthy.

I put my trust in all the folks at Wessels for used vehicles…read more We are a business with almost 200 fleet vehicles and we shop Wessel's for all our used needs. Thank you for the spectacular service folks!!!

Buyers beware when dealing with this dealership. I called ahead and specifically priced out a demo…read morevehicle using GM Employee Pricing. The dealership assured me they would honor the GM Employee discount and even apply an additional discount because the vehicle was a demo. However, when I received the actual numbers, the payment was nearly $200 more per month than another dealer quoted me on a brand new vehicle with an MSRP that was over $6,000 higher. GM Employee Pricing should be relatively consistent from dealer to dealer, so the numbers simply did not add up. It appears the discounts that were promised were either not applied correctly or were misrepresented during the sales process. Very disappointing experience. The pricing felt misleading, deceptive, and unethical.

I've purchased a lot of vehicles at a lot of dealerships over the years, and this was by far the…read morebest experience I've ever had. Even though the dealership is four hours away, I will absolutely make the trip again when it's time for my next vehicle. John DeMartino went above and beyond. He ensured the vehicle was fully prepared before I arrived, kept me updated with calls and texts so I never had to waste time on unnecessary steps, and was 100% upfront and honest throughout the process. He's down-to-earth, professional, and truly cares about his customers. Everyone I interacted with at the dealership showed the same professionalism and genuine care. From start to finish, the entire process was smooth, transparent, and stress-free. Best car-buying experience ever. Highly recommend!

Great inventory. Fair pricing. Worked with Pat on looking at a Ram Truck and he never once…read morepressured me into the sale. He listened and communicated with professionalism. Jennifer worked to get the deal done and I couldn't be happier with my new truck. Highly recommend.

Was looking to purchase a Ram 1500. With interest rates being high it looked as if I would be…read morepurchasing used over new. That was until I found Thornton in Red Lion and their great salesman John. They made purchasing quite fast and easy. I wasn't waiting in finance office or dealer ship long at all. It was in and out and very painless. I have to say one if not the best purchasing experiences I have ever had.