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    Freysinger Mazda

    3.3 (10 reviews)
    Open 9:00 am - 8:00 pm

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    10 months ago

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    2 years ago

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    13 years ago

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    Lawrence Chevrolet

    Lawrence Chevrolet

    (39 reviews)

    I was in the market for a brand new vehicle. I had been in a car accident in 2018 that left my car…read moretotaled and me scarred from driving! Took me some time to move past my fears of being on the road. I'm a Chevrolet lover. Excluding my first car, I've driven a Chevrolet. I went to Chevrolet's website and built and priced the 2022 Chevrolet Equinox that I wanted. I found one closest to my build and saw that it was available at Lawrence Chevrolet (or once I spoke to Ned Deissler -- In Transit). Ned Deissler, one of the Salesmen at Lawrence Chevrolet, gave me a call first thing December 15, 2021. We spoke at length about the vehicle and when it was expected to arrive at the dealership. Estimated date of arrival was December 22nd, 2021. However that date came and went. Ned kept updated on what was going on with the vehicle and that he would keep a look out and update me on its arrival. The Chevrolet Equinox hit the dealership January 10, 2022. Ned informed me of its arrival and we discussed pickup availability. I decided to pick up the vehicle the next day -- January 11, 2022. My dad and I drove from Philadelphia, PA to Mechanicsburg, PA (2hr drive). Everyone at the dealership, especially Ned, we're friendly and personable -- even to my dad who was NOT looking to purchase. My purchase went smoothly and there were no "greasy salesmen tactics". You know what I'm talking about. Paperwork took about one hour and I was out the door. Staff even let us know about dining options since we had a long drive to get home.

    So me and my mom went to this dealership to buy a vehicle. We first met with Jeff who is an amazing…read moresalesman- very thorough in his knowledge, knows the vehicle, listens to your wants and if very sociable. We decided to go back to the dealership about a week later and unfortunately Jeff was not available so we met with Ned. Ned is a very disrespectful salesmen, does not listen to your wants and needs and does not accommodate you. While we were negotiating on the vehicle I was interested in- he made a snide comment saying "do you have your vehicle keys? Ok well maybe you should take that and leave". Horrible customer service. No respect at all. And very upsetting. If this is what Ned thinks customer service looks like- he shouldn't be in this line of work. He should definitely be reprimanded for his verbiage and behavior because that is just unacceptable.

    Freysinger Hyundai

    Freysinger Hyundai

    (25 reviews)

    I bought a new 2021 Hyundai Sonata from Freysinger in 2021. Less than 2 years later and less than…read more17,000 miles later, despite oil changes at their business every 3-6 months, the car is completely undriveable. They made a mistake during the last oil change and did not tighten the drain plug securely. A human error easily made, sure, but it caused the engine to lose all oil and seize while driving it on the highway. It destroyed the engine, the drive belt, the starter, and damaged other parts. Freysinger has refused responsibility arguing that someone must have slid under my vehicle while I was driving it on the interstate like Keanu Reeves in the movie Speed and unplugged the drain plug because it would be impossible for them to have done it and my car to still function for a short period after. They have destroyed a vehicle that I paid them almost $40,000 for less than 2 years after purchase. They refuse to take any responsibility and continue to gaslight me. Hyundai corporate USA and another Hyundai dealer have both investigated the issue and found Freysinger Hyundai maintenance team as the most likely cause of failure and yet still Freysinger refuses to accept any responsibility. It's now been 4.5 months since this occurred. Meanwhile, I am stuck with a $10,000 repair bill, months of agonizing stress, and continual car insurance payments on a vehicle that cannot even turn on while it sits on another Hyundai dealership's lot waiting for resolution. I cannot recommend enough purchasing from literally any other dealer than Freysinger!!

    I called in several weeks ago to make an appointment for a couple known issues with my Elantra. One…read morewas the fuse recall where cars were instantaneously blowing up and the other, a known issue that the manufacturer extended their warranty for. When I called, the young man to whom I spoke was very nice. I explained the issue with the steering wheel and the fact that the car was past the extended limits of the extended warranty. He assured me everything would be covered and taken care of. When I dropped the car off for service, it was a completely different story. The steering wheel issue was not going to be covered. The young man who set up my appointment was not surprisingly no longer working there. Do NOT accept a promise from them for rainbows and butterflies. Make sure you get everything in writing. Their word is just lip service.

    Freysinger Mazda - car_dealers - Updated May 2026

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