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    Dean's Auto Plaza

    5.0 (2 reviews)
    Closed 10:00 am - 7:00 pm

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    BMW of York

    BMW of York

    3.5
    (22 reviews)

    This dealer sold me a CPO vehicle that has been in an accident and was not disclosed. This is the…read morelowest of the low. Using the BMW certified program to gain my trust tricking me into buying a vehicle I would never consider otherwise. Now the parts needed are not available. This is terrible snd far from over unfortunately. GET A PPI IF YOU BUY FROM HERE

    WARNING: Avoid the Service Department at BMW of York - Repeated Lies, Incomplete Repairs, and…read moreOvercharging I brought my son's 2010 BMW 328i here twice in December 2025 for what should have been straightforward repairs: high beams, taillight, and a non-functional key fob. First visit: Paid over $1,100. Picked up the car and discovered the high beams STILL didn't work and the key fob was STILL broken despite being charged for the repair. Had to buy a new key fob myself for another $285 + tax. Returned the car on December 21 after assurances the issues would finally be fixed. On December 26, they presented me with an additional bill for over $980. When I asked about credits for the prior incomplete work, I was told only the diagnostic fee was waived--even though the invoice clearly showed $600+ in labor and I had already paid diagnostics the first time. Service advisors Scott and Kelly gave repeated conflicting and inaccurate information (claiming labor wasn't charged when it clearly was, assuring me parts would be verified when they weren't, promising a courtesy wash that never happened). Even basic assurances were not honored. When I pointed out inconsistencies, the information changed on the spot. After multiple outright misrepresentations, I lost all confidence in the repairs and the staff's honesty, so I declined the new charges and I have since escalated to BMW corporate, the PA Attorney General, and the BBB due to what feels like deceptive practices and an attempt to charge twice for the same unfixed problems. This dealership's service team damaged my trust in the BMW brand. Do yourself a favor--take your BMW anywhere else for service. There are too many horror stories like mine for this to be an isolated incident. Save your money and your sanity.

    Ciocca Nissan of York

    Ciocca Nissan of York

    2.2
    (44 reviews)

    Kelly contacted me and we resolved our differences in a civil manner. Thank you for your help…read more She's amazing! Faulkner Nissan on #Yelp: DO NOT BUY A PATHFINDER FROM THEM. MISLEAD ME. BB CASE #NIS1722771-1R, AND NTSB CASE # ... Do not buy a Nissan. Design flaw and they don't fix it. Apple Nissan, Faulkner, any of them!!

    I bought a 2023 Nissan Sentra from Ciocca Nissan three years ago for the past nine months the car…read morewill not start consistently. I have had the car diagnosed at Nissan over three times and they cannot find what's wrong with it. They claim there's a parasitic draw. They claim that the lights were left on on the inside after paying $300 for them to tell me that the light was left on. I'm sitting in a parking lot at a grocery store with a car full of groceries and it won't start. I was in a funeral procession and it wouldn't start. When I jumpstart the car with a jumper box, it's lit up like it's fully charged and that it has complete power yet it needs a jumper box to turn over. This is not something that I wanna do on a regular basis daily nor should anybody else have to for paying $20,000 for a car.The service department in Nissan of York can't get it together. The service manager Steve made sure I was charged $300 for telling me how late was left on obviously that's not the problem. It's only been two weeks in my car still won't start. My next step is to research Nissan of Harrisburg. Maybe they're a little bit more intelligible about the product they sell. If this goes on Nissan can buy it back and I'll go buy a car that works. The only good thing in there is it service provider name Kelsey , she is nice and does her best from letting the general public know there is a major problem in there.

    Dean's Auto Plaza - car_dealers - Updated August 2026

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