I was in the market for a 3rd gen Toyota 4Runner and after dealing with a few flakey sellers I…read morefound one that Brian had posted online. All it took was a message and a phone call to get me confident that I found the right vehicle. No hassle, no haggle, straight to the point and at a fair price. I had an issue with the starter after I bought it and Brian offered to drive 45 minutes to my house to fix it for me. Luckily, it was just a corroded ground wire that I was able to pinpoint as the issues, but that goes to show you that Brian will go the extra mile to make sure you are happy with your purchase. He has a love for cars, that I can tell. If you are in the market for a reliable and trusty used vehicle, this is the place!!! ~ Ross (Satisfied Customer)

I had a great experience and found them to be straight forward and helpful. I purchased a 1997…read moreBuick Riviera a few years ago. I keep up with maintenance, so the car runs as smooth as a new car. I love my Riv!

Highly highly recommend buying a cloud next vehicle from this amazing place . Haley is rhe best…read morealways remembers you a job to deal with . Had a small oil leak asked if they would fix that under the 30 day warranty yes they did. So easy to deal with and making the payments in person or online is sooo easy .

From the owner: Buy here, Pay here...We want to make shopping for a car or truck as easy as it can be by giving you…read morethe lowest price. We feel it is very important for you to be relaxed and have fun when your shopping for a vehicle. We'll look at all your options and create an affordable payment plan. If you are currently in an unfavorable position on what you owe verses what your trade is worth, we'll develop a plan to correct that situation as you move forward with your new car or truck. We'll always offer you the real cash value for your trade in. Our continuously changing inventory ensures that we can offer you the car or truck you are looking for. Our goal is to make sure everyone drives home in the right car or truck.

I purchased a pre-owned Toyota Tundra from Devan Musser (Sales mgr) a few months ago. First time…read moreI've purchased from a dealer. It took a while (several back & forth negotiations- we were there a couple hours). I've never been thrilled at the American "bartering" process but I was satisfied at the end of the day. The truck did have an oustanding engine recall on it (which was fully disclosed). I got a brand new engine from Lancaster Toyota as a result (went from 60k miles on the engine to zero!). They are honest people, which is the most important thing when spending over $40k on a vehicle!

On the road with engine troubles. They got me in and repaired quickly…read more If you drive a Sprinter you know how challenging that can be.

This dealer sold me a CPO vehicle that has been in an accident and was not disclosed. This is the…read morelowest of the low. Using the BMW certified program to gain my trust tricking me into buying a vehicle I would never consider otherwise. Now the parts needed are not available. This is terrible snd far from over unfortunately. GET A PPI IF YOU BUY FROM HERE

WARNING: Avoid the Service Department at BMW of York - Repeated Lies, Incomplete Repairs, and…read moreOvercharging I brought my son's 2010 BMW 328i here twice in December 2025 for what should have been straightforward repairs: high beams, taillight, and a non-functional key fob. First visit: Paid over $1,100. Picked up the car and discovered the high beams STILL didn't work and the key fob was STILL broken despite being charged for the repair. Had to buy a new key fob myself for another $285 + tax. Returned the car on December 21 after assurances the issues would finally be fixed. On December 26, they presented me with an additional bill for over $980. When I asked about credits for the prior incomplete work, I was told only the diagnostic fee was waived--even though the invoice clearly showed $600+ in labor and I had already paid diagnostics the first time. Service advisors Scott and Kelly gave repeated conflicting and inaccurate information (claiming labor wasn't charged when it clearly was, assuring me parts would be verified when they weren't, promising a courtesy wash that never happened). Even basic assurances were not honored. When I pointed out inconsistencies, the information changed on the spot. After multiple outright misrepresentations, I lost all confidence in the repairs and the staff's honesty, so I declined the new charges and I have since escalated to BMW corporate, the PA Attorney General, and the BBB due to what feels like deceptive practices and an attempt to charge twice for the same unfixed problems. This dealership's service team damaged my trust in the BMW brand. Do yourself a favor--take your BMW anywhere else for service. There are too many horror stories like mine for this to be an isolated incident. Save your money and your sanity.

I bought a 2023 Nissan Sentra from Ciocca Nissan three years ago for the past nine months the car…read morewill not start consistently. I have had the car diagnosed at Nissan over three times and they cannot find what's wrong with it. They claim there's a parasitic draw. They claim that the lights were left on on the inside after paying $300 for them to tell me that the light was left on. I'm sitting in a parking lot at a grocery store with a car full of groceries and it won't start. I was in a funeral procession and it wouldn't start. When I jumpstart the car with a jumper box, it's lit up like it's fully charged and that it has complete power yet it needs a jumper box to turn over. This is not something that I wanna do on a regular basis daily nor should anybody else have to for paying $20,000 for a car.The service department in Nissan of York can't get it together. The service manager Steve made sure I was charged $300 for telling me how late was left on obviously that's not the problem. It's only been two weeks in my car still won't start. My next step is to research Nissan of Harrisburg. Maybe they're a little bit more intelligible about the product they sell. If this goes on Nissan can buy it back and I'll go buy a car that works. The only good thing in there is it service provider name Kelsey , she is nice and does her best from letting the general public know there is a major problem in there.

I decided to buy a car, so on October 11, 2025, I visited Ciocca Nissan in York, PA, between 10:00…read moreAM and 11:00 AM. A salesperson named Jack Bauer greeted me warmly. I had a budget of around $8,000 for a car, so I was looking for something reasonably priced. Jack presented me with a 2023 Mitsubishi Mirage ES with 42,000 miles for $15,209.81 after taxes and fees. I agreed to the offer, but I was new to Pennsylvania and had not yet built a credit score, so I couldn't make a down payment. Jack tried to work with me, but he went to his manager several times. The manager suggested a $4,000 down payment, which I declined. Jack and another salesperson named Bruce then came up with a new offer: 54 months at $259 per month with 9.88% interest, but they wanted a $1,000 down payment. I decided to think about it and left around 2:30 PM. Later, I called Ciocca Nissan and asked if I was eligible for a $500 down payment. The general manager informed me that I would deduct another $500 from the total price. He asked how long I would be staying, and I said 10 minutes. I was excited about the possibility of getting my car. I arrived at Ciocca Nissan at 4:00 PM. Jack instructed me to get insurance immediately using the provided number. I called and made the first payment of $328 and also got the insurance. Since my work hours started at 6 PM, I hoped to sign the paperwork and get to work. I informed Jack that I had limited time because I had to be at work at 6 PM. He assured me that he would give me a ride to work even if my car and paperwork weren't ready by then. Jack then went back to the management office. At the last minute, he returned with a new offer. I thought the deal was done, so I got the insurance as well. What was this? He explained that this was the payment amount. I was shocked and incredulous. Bruce, another salesperson, arrived and confirmed the situation. I demanded my paperwork and asked to leave. They refused. I took a few pieces of paper with my signature on them and tore them up. By this time, it was already 6 PM. I asked Jack to drop me off at work, but he refused. I expressed my trust in him and accused him of making my job even harder. If I was late or had any issues at work, I would blame them. Then, someone else from management came and dropped me off at work! I worked all night without rest! Why? Because I went to Ciocca Nissan in York to buy a car! The result was disappointing! I'm still having issues with the insurance company! So, the process isn't over yet! They haven't refunded me the $328 I paid. I earned that money working the night shift! Why am I having this problem? Because I went to Ciocca Nissan in York to buy a car! The result is disappointing! They have no idea what your situation is! They greet you very politely! They'll walk around with paperwork, meet with management multiple times, and say they're doing everything they can to help you! That's it! But then they finally reveal their true colors and intentions! Why at the last minute? Even after you've got the insurance? Because they think they're so smart! No one gives up after that! It was a waste of time! And a terrible experience with them! They acted like they were very professional, but they weren't! Their only goal was to scam you! And make a little more money! That's it! My friendly advice: Run away from Ciocca Nissan in York immediately! Thanks for reading.

​. Didnt recieve $2,500 over KBB VALUE on trade in …read more Another dealership I visited prior to Ciocca said that KBB value on my car was around 1,200- 2,000 for Good condition. However Ciocca checked the Blue Book value for me under " Excellent" condition and said the value was 285-$500. Also the salesperson never mentioned the 2,500 over blue book promotion that was only running for three more days and listed on their website . I have a text from them from the day before saying they wanted my car for trade in . I drove over an hour and did not get the trade-in value . I had planned to buy something in the 18,000 to 24,000 range and pay outright with minimum financing but I didn't do so because I wasn't given the trade-in value that they advertised .

After an accident, I was instructed to call the dealership to cancel a service policy and receive a…read morepartial refund. It took over a week to speak to anyone from the dealership, and, after providing them with the necessary information, they sat on it for a month and a half. I finally got the cancellation processed directly through Subaru. Avoid this dealer, they are the worst in the area.

Do not trust them! They own OEM Select Products & sell on Amazon. They do not send what you…read moreordered & then won't take it back or give money back.

untrained and I knowledgeable staff. took zero responsibility for their lack of knowledge…read more Go somewhere else!

sales staff very unprofessional and lazy. service dept was fine. Wanted to order a new vehicle and…read morewas told to order off the website. They couldn't help. to Karli S. cant e-mail you directly[not listed on employee listing] For your info I did leave my info with youre sales rep, Adrien G. The same sales rep that greets customers with his hands down his pants. The other sales rep thought that was funny when I said somthing about it. Thats what i call lack of professional service.

Every time I have an appointment,drop my vehicle off at 7:30 or 8 AM,, ,they tell me when I call in…read moreabout 5 or maybe a little before sometimes, because it's close to closing ,2 tell me vehicle needs ,or it is ready,i am a brown man,this been happening at least the last 2 years,is it a race issue or i am just missing a piece to the puzzle