Just got my new VW GLI last week. My experience was fantastic, Travis King, his boss Jesse and Brad…read morewere all great. I love stick shift and they left me have the car for a little over a day. This VW is the best. Travis really knows his stuff, understands the electronics and all the screens to make changes to your dashboard and everything in between, I am impressed. Jesse was very supportive and I have known Brad for a very long time. Brad will do most anything to make your experience the best. Great dealership!!

I was shopping for a pretty specific car and Hanover had multiple options to choose from. Megan in…read moreSales was great to work with, and answered all of my questions quickly and clearly. We worked together over a couple of weeks as I made my decision and she handled everything from the test drive to unexpected hiccups in the paperwork so well. Unlike many experiences I've had with salespeople at dealerships, Megan made me feel comfortable with the process from beginning to end. The business manager, Adam, was also super helpful in making sure everything went well. I'm very happy I found this car here.

We bought a car with Apple Honda Hanover back in July. We agreed on a down payment and purchased…read morethe car. A month later we received a large check from them for the Gap coverage on our previous vehicle. Two months later that are asking for that money back. Apparently when we were applying for the loan, Apple saw that we had money due to us and planned to use that GAP money towards our down payment. We were never told and never agreed to these extra funds being applied to the new car loan. It's partially on us for not reading all 45+ pages at the time of signing of our agreement, but it's also very poor business practice to not let us know that money that was owed to us would be applied to the new car without our knowledge. I will also add that the money from the GAP coverage on the car was for a car that was sold over a year ago, so those funds were kept from us for over a year.

I recently bought an 2020 Acura RDX and my client advisor was Ally Rinaldi and she was just…read more awesome! She did a great job of pivoting from my original intentions of looking at a car that turned not to be available to a car I really wanted! Not only that, the car needed a minor sensor replacement which she scheduled for me, and also hunted down an Acura Service department to conduct the a recall fix on the car. This is the kind of service have come to expect from Honda as I have been customer with Honda and have bought several cars over the last 30 years or so. I hope Acura can live up to Honda's service performance, perfectly reflected by Ally's efforts! Well Done Ally!

My wife & I having gotten numerous vehicles and had car and truck serving there for 20+ years and…read morewe remain satisfied and loyal customers. The phycal building has been remodeled and greatly enlarged, however they maintain their commitment to customer safety and satisfaction. I took my Tundra for periodic maintenance and an ail change but had to take it back the following day, a Saturday, for a minor issue which was promptly fixed. We'll be getting vehicles from there for however much longer we are around. I hope that Hanover Toyota keeps doing what it's doing!

I brought my vehicle to Hanover Toyota for repairs and explicitly told the service desk that the…read morework needed to be completed today, as my vehicle could not stay overnight. After receiving a text about the needed repairs, I tried calling the service department 5 times to confirm they had the parts in stock and could finish today. Every call went straight to voicemail. Because I couldn't get a simple confirmation, I had no choice but to decline all the repairs. I'm currently in the market for a new Camry, but due to this poor communication and frustrating experience, I'll be taking my business elsewhere.

Service is always welcoming and friendly…read more Drove down on Saturday morning to get an oil change and tire rotation. Arrived around 7:05AM, several other vehicles waiting as well, service opens at 7:30AM, waited about an hour which is not bad in their customer lounge. Service was perfect !!

My 22 year old truck (that I absolutely love) was running pretty rough. They took such great care…read moreof it and it is back to running like new! I was treated very well and updated regularly on the progress. Highly recommend this team!

I had a wonderful time and everyone at the dealership was friendly ,inspiring, ready to help and…read moremake my visit all it could be. Best deal I ever made .Purchased a 2012 Nissan Rogue and. it was Promising to see how they all work together to make it happen ; Refusing obstacle's I never thought I could get past . My daughter is in her 5th year with Nissan, with an upgrade from her first Altima to a new model ;Happy as ever and always is honored with their service station and complete care in maintaining conditions throughout the lifetime of the vehicle. .She went with me to help me fulfill my dreams and it was perfect.

The people made fun of us behind the desk, my husband told them that he was going out to the car…read morewhile I used the restroom. After I came out I had to go find him myself because they said nothing. We will NEVER come back here again.

just got to say thanks for the great treatment, from this dealership. Took my wife car in for…read morewarranty service . Were provided with a free rental car even though we bought the car used and from another dealership. To me that was above and beyond. Glad they treat better than the old apple cdrj did.

We purchased a 2015 Toyota Camry for $15k from this dealership. During the initial process,…read moreeverything seemed to go smoothly. My husband asked ahead of time if they could replace the car battery bc of the mileage and it had not been replaced prior. Most places replace these items to ensure a tip top running vehicle before leaving the lot. The salesman stated it wouldn't be a problem however the manager refused. Insinuating that it didn't need it, etc. We weren't happy but took their word for it. They clearly don't look at their used vehicles because then our mechanic found very corroded spark plugs appearing to be original on a 100k mile vehicle. The other day our son was at a job site and the car wouldn't start. The battery was dead. My husband went out and purchased a new one and contacted our salesman to let them know what happened. Clearly the battery was old and should've been replaced like he originally asked and was told no. When they responded to the battery incident they basically said it's a wearable part and like many other wearable parts that'll go bad, it's not their problem! This could've been or should I say should've been replaced prior to being listed for sale! This isn't a beater car that was on a corner car lot for cheap cars. This is a very nice and gently used car that was supposed to be for sale on a reputable lot. Clearly they don't inspect the cars or care after the fact! They made their money and that's where the customer service died with the battery! Buyer beware!!!

If your looking for a amazing car buying experience and are in the market for a new or used Lincoln…read moreyou have to stop by this dealership amazing customer service

BEST Service Department EVER! I am from Upstate NY and while down visiting my dad the week before…read moreMemorial Day, the AC in my 2021 Navigator stopped working while driving down. I called first thing Monday morning to see if they could squeeze me in at some time knowing they probably had a full service schedule. I spoke with Phil and he generously told me they would try to fit my vehicle by Thursday in between vehicles already on their service schedule. I received a call Tuesday afternoon that my vehicle was ready. The kindness and customer service I received from the Service Department was A+++! Thanks Cooper Motors Service Department, you guys are AWESOME!

We took our car twice so far to Tj Brown and sons. The staff is professional and friendly but most…read moreof all...knowledgeable. They fixed the problem and their prices are fair. They even gave us a loaner car to use until ours was fixed. We will definitely continue to use them for our auto repair needs.

This garage has very reasonable prices and the mechanics really know their stuff. Tammy is a…read moresweetheart and they couldn't find a better person to take care of the customers. It's such a relief to find a garage that I can trust And in my neighborhood.