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Keiser's Automotive

3.4 (17 reviews)
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Updated 1 week ago

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20 days ago

Helpful 1
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1 year ago

Amazing people. They were very kind and helpful every time I've been. I've bought multiple cars from them and loved them all.

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2 years ago

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3 years ago

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3 years ago

Helpful 3
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3 years ago

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4 years ago

Helpful 4
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6 years ago

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4 years ago

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6 years ago

Great people and an absolutely gorgeous new car for a fantastic price!

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8 years ago

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5 years ago

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7 years ago

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7 years ago

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14 years ago

Helpful 4
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7 years ago

Great service and truly wonderful folks. If you want a great deal and no hassle go to this place. They are awesome!

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8 years ago

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Review Highlights - Keiser's Automotive

Mark & Honey run a family owned service center that is based on their reputation for quality and service.

Mentioned in 3 reviews

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I Deal Cars

I Deal Cars

(3 reviews)

Troy was great! Very professional and walked us through the whole process easily. Great customer…read moreservice! Love the car! Happy Customers!

Anyone who's ever tried shopping for an affordable, lower priced quality used car at tax time will…read moretell you - it's a difficult process. Especially when you're on a time crunch with only small windows of time to see them in person. Enter the internet. Good for narrowing down what you actually want to see, but also time consuming weeding out all the ever present scams and private folks that think they're sitting on a gold mine. I confess that I have a little more experience in the buying/selling dept than the average Jane because of many years working in this industry. But even for someone as experienced as myself it's a challenging process. So when I was shopping for my son recently after his car was totaled I explored every option. I-Deal Cars made the process a little easier, even if I didn't ultimately buy from them. While I did find them on either Craigslist or Facebook Marketplace (can't remember) when I explored them further discovered they are the real deal. They have a website and a brick and mortar building unlike many of the self proclaimed "I'm a dealer working from home" dudes I encountered on my journey. They're also very available. Every time I called (even at odd hours when I expected an answering machine) I got someone live, Barry, the manager to be exact. When he said they opened at 10 am, they indeed were open at 10 am. Good thing too since we drove from Lancaster to Camp Hill just to visit them. Barry was also very accommodating. When I wanted the VIN to run a Carfax he supplied one. When I inquired about putting it on a lift he called his mechanic to schedule for us to do so. He even said we could take it home in the morning, have our own mechanic check it (that would be the husband) and bring it back the same day. Because of the distance, he even said if we wanted to keep it overnight we could - with our own dealer tag. He offered a 30 day/1, 000 mile warranty and was upfront and honest in what work was done and what needed done. He encouraged us to take it on the highway for the test drive to drive it at highway speeds. While the experience wasn't full of bells and whistles like you'd get at a higher end new car dealership it was also no pressure. Barry was casual and didn't have that dreaded used car salesman vibe going on. The inventory was plentiful and varied, and when I compared the "asking price" with Carfax and with more experienced colleagues in this industry he was a few hundred dollars under-priced. SIDENOTE: Dealers are required to post their fees, one being the doc fee which at present time is $120 for manual transactions and $144 for online processing. Unless you work in this industry one would assume you HAVE to pay this...however it is a negotiable fee. It is however ILLEGAL for you to be charged a doc fee higher than what I listed above (current as of today: 2/11/19). It is also illegal to charge more than what's posted - in their case their poster doesn't reflect the current fees and instead has the doc fee listed at $112 which is outdated. Now you know. Knowledge is power especially when it comes to negotiations!

Raul's Auto Sales

Raul's Auto Sales

(3 reviews)

The owner and staff at Raul's are very helpful and easy to work with…read more They gave us a great deal on our trade in vehicle and worked with us on the price on the vehicle we purchased from there. They were very honest on what they did to our new vehicle as to parts and labor. We would not have any hesitation to recomend these guys to anyone looking for a top notch used vehicle. Earl & Patti

I bought a focus from them less than a year ago under the impression that it didn't have any…read moreproblems. Was even told by Raul and his wife that she has a focus too and it's a great car no problems.(it was admitted in writing later on that they were aware of problems with the car) Fast forward a week after getting it off the lot and it doesn't start. Not sure why, I bring it in and they check the grounds, replace the battery and set up an appointment with LB Smith Ford because the transmission is also grinding through gears. LB Smith couldn't do anything, okay. So it gets scheduled again about 2 months later to go back to LB Smith for the same issues, Raul offers me a loaner car. So I drop my car off with him, and get this loaner. A spray painted old ass Ford Taurus with the check engine light on and the gas gauge doesn't work. Alright whatever it's a car, Ive had beaters before. As long as it goes from A to B and back to A it's fine. Wrong. I had it for a day, it sat in my parking lot. It was one of the sub 0 days with snow and ice everywhere and super windy and I go to get in to go to the store and the door won't latch. I called Raul and told him and he told me it was probably frozen so try to thaw it. They were busy cleaning snow off the cars on their lot. Okay, well that didn't work so I called back in an hour or so later and told him it didn't work and it didn't latch and asked if I could tie it up with rope or tape it shut to try and drive it the 2 miles across the river to his shop so he could look at it or if he could send someone out. His response was freaking out stating "no you'll ruin the paint I don't know what you want me to do" maybe I want you to give me options to fix the piece of shit beater that I was given so it's drivable. Some words were exchanged and he tells me "I don't know who the fuck youy think you're talking to" cussing me out. He dropped off the piece of crap car that he sold me back to me and picked up his piece of crap beater. Fast forward to today Sept 19th, and my car has just had the TCM and Clutch fully replaced by Ford for 0 charge OUT of warranty. Would have been nice to have this handled months ago. Just buyer beware, this is your typical sketchy Harrisburg car dealer

Joe May's Towing And Repair - side of my door that the worker broke

Joe May's Towing And Repair

(10 reviews)

I called AAA and Jonathan from Joe May's was there for a tow within 10 minutes. Nice guy, nice…read moreservice. Thanks fellas!

Joe Mays Towing came to my home in the middle of the night and towed my car from the parking lot…read morewithout cause. I've parked in the same spot every single day for the past two years with no issues. I got home from work around 8 PM, parked as usual, and when I went outside at 8 AM to leave for work, my car was gone. They towed my vehicle 10 miles away and then charged me $300 to get my own car back. The person who claimed to be the manager was extremely rude during the entire interaction. He told me my car was towed because my permit "wasn't shown," even though it absolutely was. He also admitted they towed another car because the permit was "hidden," which tells me they are not even properly checking for permits before towing people's vehicles. When I questioned their pricing, he said that if I needed a tow from the side of the road it would be a "different rate," but refused to tell me what that rate even is. Completely sketchy and suspicious behavior. The fact that they can't or won't provide the standard roadside tow rate raises more concerns about the legitimacy of the $300 charge. I also asked for an itemized receipt and proof that my permit supposedly "wasn't there," and they refused to provide either. That alone says everything about how they operate. This was completely unnecessary, stressful, and expensive--especially when my permit was visible the whole time. Their behavior shows a lack of care, professionalism, and accuracy when towing from residential areas.

Keiser's Automotive - usedcardealers - Updated May 2026

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