I bought a focus from them less than a year ago under the impression that it didn't have any problems. Was even told by Raul and his wife that she has a focus too and it's a great car no problems.(it was admitted in writing later on that they were aware of problems with the car) Fast forward a week after getting it off the lot and it doesn't start. Not sure why, I bring it in and they check the grounds, replace the battery and set up an appointment with LB Smith Ford because the transmission is also grinding through gears. LB Smith couldn't do anything, okay. So it gets scheduled again about 2 months later to go back to LB Smith for the same issues, Raul offers me a loaner car. So I drop my car off with him, and get this loaner. A spray painted old ass Ford Taurus with the check engine light on and the gas gauge doesn't work. Alright whatever it's a car, Ive had beaters before. As long as it goes from A to B and back to A it's fine. Wrong. I had it for a day, it sat in my parking lot. It was one of the sub 0 days with snow and ice everywhere and super windy and I go to get in to go to the store and the door won't latch. I called Raul and told him and he told me it was probably frozen so try to thaw it. They were busy cleaning snow off the cars on their lot. Okay, well that didn't work so I called back in an hour or so later and told him it didn't work and it didn't latch and asked if I could tie it up with rope or tape it shut to try and drive it the 2 miles across the river to his shop so he could look at it or if he could send someone out. His response was freaking out stating "no you'll ruin the paint I don't know what you want me to do" maybe I want you to give me options to fix the piece of shit beater that I was given so it's drivable. Some words were exchanged and he tells me "I don't know who the fuck youy think you're talking to" cussing me out. He dropped off the piece of crap car that he sold me back to me and picked up his piece of crap beater. Fast forward to today Sept 19th, and my car has just had the TCM and Clutch fully replaced by Ford for 0 charge OUT of warranty. Would have been nice to have this handled months ago. Just buyer beware, this is your typical sketchy Harrisburg car dealer read more