I have purchased two vehicles from this business. everything was great with the first purchase. The…read moresecond one, all was good until Covid hit. They changed their hours to less than banker hours. I am not able to go in person or call on a Saturday. i understand this is what is best for them, now having to work on a Saturday, but this is not what is best for the consumer. The office manager is very rude. She does not understand good customer service and continues to cut me off. Her hmm hmm's were very unprofessional. Once this vehicle is paid off, I will take my business some that it is apprecoated

Clearfeild is one of the best buy here pay here I've ever delt with. Staff is very friendly. Going…read moreto be getting another vehicle from here within the next few weeks.

BUYER BEWARE!!! Purchased a vehicle from them 2/8/25. 3 days after I purchased the vehicle the…read morecheck engine light came on. Turns out it was a MAF. No big deal. Took them 2 weeks to get my car in "their guys" shop. Then when they finally got my car in they had my car for 3 weeks to fix the MAF. I finally get my car back from them after 3 weeks. Not kidding you, the very next day the check engine light came back on. This time it's a transmission code. So I call the dealership to let them know what's going on. They offered to buy the car back or put me in an older vehicle with higher mileage. No I depend on my vehicle to make a living I need a car for my job and I do not want an older vehicle with higher mileage. So instead they give me a better warranty. They assured me the warranty company will take care of it. Turns out, the warranty won't cover it because they bought the warranty knowing that there was an issue with the transmission. These guys really screwed me over, and they made it look good while they were doing it. Buyer beware!! Total scam artists at this lot!

We showed up without an appt and despite that they got our vehicle in and fixed within a few days…read more Texting them instead of calling was also very convenient.

Honestly after reviewing everyone else's reviews, I am so sorry to hear of the very negative…read moreexperience you all have had. We have experienced an issue with them when it comes to the pandemic and losing income. We were told by a person in customer service that we would get put on a reduced payment plan, and they never put us on one even after having our car for 2 years and only 2 prior missed payments. Both missed payments due to the pandemic. But that is the only issue we have ever had. This company has worked with us and if it were not for the incident mentioned above, I would have given them 5 stars. They are simple. If you miss a payment, CALL THEM BEFORE THEY CALL YOU!!! Make a payment arrangement and if you cannot keep that arrangement, CALL THEM BEFORE THE PAYMENT IS EXPECTED TO COME OUT and work something out. COMMUNICATION is the key to having a good relationship with them. Let's face it...Flagship is a subprime lender for those of us who have less than perfect credit. So use them until you can do better! I will have to also say that I would refer them to anyone else we know. They have been faithful to honor our past payment arrangements and they only start calling you when you are 30 days past due and when you don't honor your payment arrangements. They can get VERY OBNOXIOUS with their 50 calls a day from random numbers etc... But again, if you make your payment before your 30 day grace, and you stick to your arrangements, you will not have a problem. Sincerely, A current Flagship customer.

STAY AWAYYYY!!!! This company is HORRIBLE... They disconnect the phone on you for holding them…read moreaccountable for dishonesty. I have the rep my counties address in which he was reluctant to take.. so I asked him to repeat it back to me and he couldn't and said that I was being disrespectful. He made accusations to take the blame off of him. They sent my title to the wrong county hours away and isn't willing to assist. The csr couldn't give me the email address to their title department to so that I can email them the correct information regarding where my title should be sent to. One rep says a supervisor isn't available they will need to call you back in 72 hours and he disconnected the call. I spoke to another rep Angy, she took went through the entire motion as if she was writing down the correct address for the county in which my title should be sent to. When I asked her to repeat it back to me, she could not. This company is by far the worse. Evil workers for sure. She says her supervisor is Paula im still waiting for Paula to give me a call back.... If I can choose zero stars I would

Was a routine customer and requested check of fluid levels while vehicle was being serviced for new…read moretires. Besides price of tires and labor - I was charged for fluid checks and never was in the past. Shortly after - the business was closed up. Apparently - the owner was starving for money ( towards the end ) and needed to add unnecessary charges to everyone ' s bill. Have no problem -- in getting vehicular fluids checked for free ( as a courtesy ) if owner of Gardner Motors would have informed me that he changed company policy and charges for routine maintenance ( - when never billed before -).

Always wanted a Mini Cooper S. I found Gardner online when searching for Minis…read more Chris had a 13 JCW Clubby listed. I showed up drove it and loved it. He made the process pretty painless. He sold me a solid car for a fair price. This was a completely solid buying experience.

Never buy a car here. I bought a car from them and they said it was looked at and there were 0…read moreproblems with it. After owning the car for only six months i've had to put two grand in it And when I tried calling them with questions about it All They would do is lie Not good people I repeat. DO NOT SHOP HERE.

I think they good dealership I like this dealership u can get a car and put ur payment down then…read moreleave off the lot I like this dealership a lot they have good customer service I like that

Bought a car from the Nissan dealership they use to own. When the car mechanically failed I called…read moreto receive the remainder of my gap coverage only to be told that the owner was the only one who could take care of that. And no one had his information. Be wary purchasing any add on from this shady company as when you need them, or your money, no one will help.

I went to I'd byrider the people there are very nice I really liked mason dibble very nice very…read morehelpful he makes u feel like family I would never deal with anyone but him so if u go there ask for mason dible

I went with my 22 year old son to purchase a vehicle from Platinum yesterday. Geoffrey was our…read moresalesman and he was extremely helpful and friendly. This was my son's first loan, so his credit score is not very high. Geoffrey and the team worked to get him the exact vehicle he needed to provide the accommodations needed for his work equipment and find him a loan. They worked with him to break up his down payment so he could pay it over time and he drove it away that day! I can't say ANYTHING negative about our experience with Platinum and I would recommend them to anyone! Thank you Geoffrey and Platinum for a great experience!

if I could put less than 1 star I would. Do not buy a car from these people, they offer predatory…read moreloans with no refi option. I was promised a new rim at the time of purchase and still no satisfaction over a year later...Iffy car histories, they tell YOU to pull your own carfax and don't have it available. 21% APR and $650 a month payments on a 2021 is ridiculous. I was my own victim of circumstance, I signed the paperwork but DO NOT BUY FROM HERE!!! Buyer be warned!