Do not purchase a car from this dealer. I made the terrible mistake of believing their sale pitch…read moreand accepting the fact that the car was inspected and passed just days before the I purchased a Jeep Patriot. Within a month the vehicle vibrated and so bad we decided it was dangerous to drive. Seems the inspection station failed to see the holes rusted through the frame of the car and never should have passed inspection according to the legitimate and honest mechanic who found the problems. The tailpipe rusted through where it connected to the engine and feel off while driving. The final straw was when the right front axle rusted so bad that the axle disconnected from the front right wheel and the car became a three wheel drive instead of AWD. The dealer refused to offer any corrective actions quoting "You signed the Purchased as is document" and the "30 day warranty had expired. Should you find a car there you like and take it to a real mechanic and have them inspect the vehicle and assure you that it is mechanically safe to drive. Pine Manor is not to be trusted. Do this to avoid the $8,000 mistake I made by dealing with Pine Manor Auto Sales

I drove two hours to buy a car here, and it was well worth it. Don is a straightforward and honest…read morecar salesman, something you don't see often. He was also very patient and reasonable when we hit some hiccups in the financing process.

If I could do 0 stars I would. I came in with the interest on a particular vehicle. The vehicle was…read morenot available to test drive and was in service. Nathan would not listen to me and tried to put me in a completely different vehicle. I told him to call me when the vehicle was out of service. I asked questions about the particular vehicle and he did not have the basic knowledge of parts under the hood. He tried to tell me that this vehicle didn't have many versions in AWD, which I knew was false. He assumed since I was a woman that I didn't have adequate knowledge on the vehicle. When I test drove the vehicle, I loved it, but they were not willing to fix something minor on it. I called another shop and was quoted how much it would cost to fix that particular problem. Nathan was not willing to go down on the price, even though there was an issue with the vehicle. He told me he would talk to the service department again and see if they could fix it. I never got a call back or anything. Horrible service, horrible attitude. What a crook!

I have had them work on a couple of my vehicles and can say without hesitation that they are the…read morenicest and most honest auto repair business I have ever dealt with. I wholeheartedly recommend them and plan to use them again in the future whenever I need my vehicles repaired!

Great inventory. Fair pricing. Worked with Pat on looking at a Ram Truck and he never once…read morepressured me into the sale. He listened and communicated with professionalism. Jennifer worked to get the deal done and I couldn't be happier with my new truck. Highly recommend.

Was looking to purchase a Ram 1500. With interest rates being high it looked as if I would be…read morepurchasing used over new. That was until I found Thornton in Red Lion and their great salesman John. They made purchasing quite fast and easy. I wasn't waiting in finance office or dealer ship long at all. It was in and out and very painless. I have to say one if not the best purchasing experiences I have ever had.

I'm not typically one to write bad reviews, but these guys did me a serious disservice and left me…read moreno choice. Jones has been servicing my TLX Type S for 2 years now, and have typically done a great job with communication and quality of work. For 2 years now, I have requested that they forgo running my car through their car wash, as my vehicle has a dual layer ceramic coat and has only ever been hand washed (I'm an auto enthusiast). They had my trust, as the service advisor once jokingly told me they washed my car during a previous service. On Dec 26th, however, after a routine service, I noticed the vehicle had been run through the car wash, and as expected, my paint was covered in micro scratches / swirl marks. I pointed this out to the service manager and he acknowledged their mistake (and even gave me a hand written note acknowledging their mistake), and offered to have their detailer buff out the scratches. I mentioned that simply buffing out the scratches would effectively remove my expensive ceramic coating, and would not be an adequate remediation. In order to restore the car to its previous condition, the ceramic would need to be removed then reapplied, per my detailer. After explaining this to the service manager, I was questioned about the quality of my ceramic coat, and was told that ceramic coats should prevent scratches in an attempt to pivot some of the blame. Any good detailer knows (and a simple Google search suggests) that ceramic coating does not prevent scratches, rather it adds gloss, protection from environmental contaminants, and ease of cleaning. After emailing the general manager, Kris, about the situation, I received a call from the service manager where I was told the scratches were not from the car wash and must have been present before the service, again that ceramic coatings prevent scratches, and they would not be willing to rectify the situation by working with my detailer to restore the vehicle to its previous condition. Instead, I was offered a complimentary oil change and tire rotation. Instead of making the situation right, Jones chose to lose a potential life long customer and damaged their reputation in the process. Anyone who considers themselves an auto enthusiast should avoid Jones at all costs. I'm extremely disappointed. The photos of the side profile and front of the car were taken in Oct 2023 demonstrating near perfect condition, and the three photos with swirl marks / micro scratches were taken post-service for reference.

I just bought a used Lexus from Jones Acura and the experience was great. No pressure, good…read moreservice.

If your looking for a amazing car buying experience and are in the market for a new or used Lincoln…read moreyou have to stop by this dealership amazing customer service

BEST Service Department EVER! I am from Upstate NY and while down visiting my dad the week before…read moreMemorial Day, the AC in my 2021 Navigator stopped working while driving down. I called first thing Monday morning to see if they could squeeze me in at some time knowing they probably had a full service schedule. I spoke with Phil and he generously told me they would try to fit my vehicle by Thursday in between vehicles already on their service schedule. I received a call Tuesday afternoon that my vehicle was ready. The kindness and customer service I received from the Service Department was A+++! Thanks Cooper Motors Service Department, you guys are AWESOME!

To Summarize, the next time we are looking for a car I will likely reach out to Conestoga Motors…read morefirst. Visited and called multiple dealers prior to dealing with Conestoga and had less than ideal experiences. No pressure, easy to deal with and really seem to take care of you. Up front with their paperwork fee which was an acceptable amount unlike another dealership that sprung a $4k 'fee' on us. After agreeing to the purchase but before paying I mentioned a small vibration when driving. They took the car in and balances the wheels for us. Before we picked it up they detailed it again. Had an issue with the second key, called and talked to them about it and they suggested contacting the manufacturer and Conestoga would cover any replacement needed. Ended up just being a mixup and they made it right but it was reassuring for them to say they would make it right with no hesitation. A+, great people and would deal with them again.

Writing a review for a used car dealership is a lot different than yelping about a cup of coffee…read more It's like writing the reviews $15,000 worth of cups of coffee. Don't get to do it everyday,but boy, such a review should carry some weight! After trying to negotiate on a used 2009 GTI at Autohaus, I found the identical car- with frighteningly identical mileage- for sale at Conestoga. A friend had spoken highly of Conestoga, so I went out to drive it with no reservations. Mel was fantastic in letting me take the car for a few test drives, including one to my mechanic, who gave the car an enthusiastic "thumbs up", with the comment that there are few dealers in Ephrata who he would be unafraid to purchase from, and Conestoga Motors was one of them. Two days later, the car is in my driveway. Throughout the process, Mel worked on me with a few minor issues. More importantly, Mel showed sincerity in standing behind his car, and I have no doubt that he will resolve any issues that crop up with it. As he told me, "we don't see ourselves as used car salesmen...we are men who have cars to sell". Yes. The price was extremely fair...much better than the cost of the evil twin at Autohaus by over $1500, and was a "great price" rating according to cargurus.com. I would have absolutely no reservations in going back for future purchases. Thanks, Mel.

If you are looking for an exceptional car buying - or leasing - experience, look no further than…read moreKelly Cadillac! I have purchased and/or leased all of my Cadillac's (now at 4!) from Kelly Cadillac. And, I have sent family & friends to Geoff, Kelley, and the team for their vehicles, some who are multiple purchasers as well! Geoff & Kelley have created such an amazing culture and its shows in the sales and service teams. This is truly an exceptional place, one where I'll return time and time again. I can promise you'll never be disappointed with a Cadillac and you'll be treated like family at Kelly Cadillac!

Customer service skills are woefully lacking. Sales experience was great. Service leaves a lot to…read morebe desired unless you are paying, but GM's warranty coverage is not good. Lack of knowledge in the service department compounds the issue.

We threw a timing belt on a trip through PA, and found this place through a series of…read morerecommendations. They quoted me $550-$650 for the timing belt + water pump, with the caveat that because the belt went while we were moving we might also need a valve job, which would be $900. The valves did end up needing doing, and we left for $1,450. But not only did they do the belt / pump / valves for the lower end of their estimate, they also replaced all the plugs and did a mini tune up. No charge. And then we realized a day later that there was a little sticker in the upper corner of our windshield - they'd snuck in an oil change as well. They even put the higher mileage stuff in there for us. So cool. Great service, and everyone was super friendly and helpful. Highly recommended.

Best place to buy a Volkwagen! Or any car, for that matter! John was a pleasure to work with. He…read moregave us a fair value on our trade-in, worked with our lender (we came in all ready approved), and we got the best deal on a beautiful car! All the vehicles on their lot are clearly taken care of - top notch choices! We drove 2 hours to buy our Jetta SportsWagen from the Hubers and we would do it again in a heartbeat. We've already recommended them to several people. Can't say enough good things about this dealer!