We bought a suv from Eric and would def. recommend! Very friendly, great communication...If you need a car this is the place to go! Will be back if we need another vehicle! :) read more

my husband and I recently purchased a truck from Ricke Brothers Auto Sales . We have purchased many vehicles in our life time,, and we have never, ever had and experience like buying a vehicle from Brandon at Ricke Brothers. From beginning to end we were treated as if we were buying a luxury vehicle from a high end dealership, I personally felt that I was treated more important than my husband and that Brandon was listening to me, and I wasn't brushed off like ( the dumb wife) my husband and I actually learned more about how to raise our credit scores for future finances from Brandon than our own financial advisor. Thank you again Brandon and Ricke Brothers for our new beautiful truck and helping us for our future . read more

Had a great exp here. Friendly honest service. They went out of their way to get me the deal I co afford. Got a decent trade in value. Would recommend. read more

They sold my son and I a truck from the "budget lot" claiming that it had some rust on the runners but that the frame was good, engine was good. 1 week later when we had it looked at, the frame was rusted out, there were 14 messages about the engine, and we were told it was unsafe to drive. Ricke Bros said there is nothing they can do, since it was from the budget lot. Any good reviews you see about how they fixed the issue must be from the other lot. Do not buy anything used there. They let my 21 year old drive off the lot in a truck they knew wasn't safe. read more

I echo BUYER BEWARE! My husband bought a used 2008 RDX here in 2019 and it has had substantial problems from the first month. The RDX cost about 7200 (plus tax, tags, fees) but over the past 4.5 years we have put over 9000 into it in repairs before we finally decided to declare it dead. The Carfax was "clean" but we discovered upon taking it to our mechanic that it had been in an unreported frame bending accident which caused uneven wear on the tires. It had numerous electrical issues, brake issues, airbag issues, traction control issues, transmission issues. We have bought used cars from many places over the years and this has been, by far, the worst. It is hard to believe they were not aware of any of these issues before placing it on the lot. And if they were not, that say something, too. If you know a lot about cars, maybe you could find a deal here, otherwise, stay away. read more

I had a pretty good experience with ricke brothers. Two things that I did not like was the lack of communication when signing off on a deposit to hold the vehicle while awaiting loan approval. He did not inform me of what I was signing and I assumed it was simply to authorize the hold on the vehicle and not a binding contract saying that I was going to purchase the vehicle, even if my loan was not approved. That could have devastating consequences. The other thing I did not like was one salesman/mechanic who I had limited interactions with did not seem at all interested in the satisfaction of the customer, but preferred a quick fix on the surface to give the vehicle the appearance of being fully repaired. I purchased a jeep liberty and when I test drove it, I noticed something smoking under the hood. They of course assured me thy would fix it. Through my two day process of purchasing the vehicle they fixed that as well as a ball joint and a-arm which sounded good to me. Finally when I was approved and drove the vehicle home, it seemed like neither problem had been repaired and in fact, the ball joint seemed worse than when I originally drove it. I promptly called them and they said they would fix it immediately. After a day and a half they had both issues resolved and the vehicle was back in my possession. Overall a good experience and a good selection of vehicles. Definitely ask what you're signing before you sign and don't be afraid to ask questions. read more

I am pleased i got a truck not pleased with the dealer i got it with, so i am warning off all who shop there or are tempted Ricke Brothers Auto Group are horrible, had my truck not even a week, and service engine light came on, they said bring it in, "they fixed it" (most likely just turned the light off) then a week later came back on, said bring it in, well magically it isn't covered under warranty?! Plus i just bought it, and my registration is due already!? NEVER going back to that dealer again! most of the vehicles in the lots has some kind of damage inside or out if i didn't say anything my truck had a HUGE dent in the front, then when i pulled out from buying it, truck had 1/4 tank gas, don't most places fill the tanks? excuse was they just fixed the grille. And now i am pretty sure 3 of the 4 tires have slow leaks. read more

BUYER BEWARE! I got a car from them and it looked good when we got it, but developed major problems shortly after. When I bought it the air bag light needed fixing - no problem. Two weeks after purchase the brakes needed replaced - no problem, they fixed it. Now three and a half months in the transfer case is broken. That's about a $2,000 fix. At the time we couldn't afford the extended warranty. I now wish we had gotten it. They refuse to do anything about it since the three month warranty expired. They must not inspect their cars very well before they sell them or they would of noticed the transfer case was bad, and the brakes were going. read more

Knowledgeable and professional sales staff. Very low pressure. Would buy again from this dealer. Overall, great experience.

Not at all happy with their service. I bought a car from them, and love it! The problem is about 10 days after the warranty expired my engine died. I am a college student trying to save money for a wedding. They won't do anything to help out. So pretty much, they stole another $1200 from me after I bought the car because I have to pay to get the engine fixed. I am so glad that we didn't trade in my old car cause I would be out of luck. read more

Crooks do not do business with these people... disgusting people out to make a buck and take advantage... knowingly sold me a car that didn't last 6 months... engine blew up... read more

Auction cars go in and out of the car lot(s). No pressure sales, sales people are nice enough while you are shopping and go back to typical York County mode after that. Meh. read more

My husband and I were looking to buy a vehicle.this is the worst experience we ever had.we drove a truck and it had a lot of problems and it was so rusted very bad underneath. we talked to Chris and just didn't trust him.he said it was a good truck which was a lie. DON'T BUY ANY VEHICLE FROM THIS PLACE!!! and I heard other horror stories about this place. but my husband really liked that truck till we checked it out.will never recommend this place to anyone. read more

Love-Love-Love Ray!!! Helped my parents find the exact car they were looking for. Always ready to answer any questions with a smile and go then extra mile to see that you are happy car owner. He takes pride in his customer service and I'd recommend you check them out next time you are in the market for a car (any kind of car...he will find what you're looking for) :) Thanks Ray!!! read more

Certainly not a good experience buying a car here. I bought it at the end of the day. They were getting ready to close when I paid for the vehicle. No major events, but when I got in the vehicle to drive it home, they had moved it up in the lot closer to their office. The gas tank was almost empty when I test drove it, and guess what? Still empty. Leaves me a little unhappy. Almost every car lot I have bought from would fill the car up, whether from a fuel caddy on the premises or take it to the nearest gas station. And doesn't Ricke Brothers own their own gas station? Wouldn't it be even cheaper to put gas in it if you pay wholesale for the gas? I understand I was buying it at the end of their shift, but it was on EMPTY! No huge deal, I can move on from that. The gas station nearby (practically on their lot) was closed at this point. I had to look for the nearest station immediately but it didn't make it there before it ran out and left me sitting. That sucks... But my wife was with me so we drove to the Walmart (close by) and bought a gas can, got some gas at the closest station to there and went back. Drove the vehicle, filled it up completely, and headed home. Once I made it to interstate 83, I headed for home and the check engine light came on! Are you serious?! I run out of gas and now minutes later the check engine light came on! I made it home, it was pretty much dark so I left it for the night. I later discovered the transmission fluid was pretty low. I didn't think that could have anything to do with the check engine light, but I topped it off just to be safe. I tried to check the fluid before the test drive and give it a thorough look over but the fluid levels were hard to see, as it was getting dark outside and the lot had poor lighting. Nonetheless, I topped off the fluid and drove it back and forth to work ignoring the check engine light (not normally recommended). After a hundred miles or so, the check engine light turned off. I later found out that this particular model can trip the check engine light for low tranny fluid if the fluid is low enough. After the experience I had kind of a bad taste in my mouth for Ricke Bros. Tranny fluid would have been an easy catch for them. What are the odds that the fluid tripped the light for the first time on my ride home? It is possible if not likely, that they unhooked the battery to clear the check engine light for a limited time before letting me buy it. However that is just speculation. Even if that is not the case, I should not have had to run out of gas leaving their lot. That alone was a huge oversight. read more

beware!!!!! we bought are daughters car there drove it less then 500 miles and the trans now needs replace called the dealership and low and behold the sales person we bought the car from say ray stands behind every car he sells when he was selling us the car now tells us ray wont do anything to help fix the car so were filing with the atty generals office and anybody else ripped off by these guys should do the same thing it does cost you anything and maybe the atty general will shut these people down and make them pay all the cust that they rip off read more

bought a car as they were closing their lot for the day. i ran out of gas before i could get to the gas station. unlike many other lots they do not give you a tank of gas or wash the car. instead they try to make sure they sell the cars without having to pay for gas. the part of the process that really burns me up is they unhooked the battery to temporarilly take away the check engine light. hooked it back up and set the clock so it didnt look like this had taken place. it typically takes 15-20 minutes for the check engine light to come on in this vehicle after disconnecting the battery. i know this because i have had 4 of these vehicles. when i test drove the car he tells me "take a right and just bring her back in 5-10 minutes". i didnt think anything of it. but now that i look back there conveniently wasnt enough gas to make the check engine light come on because i couldnt drive far enough on it. and to cover his tracks yet again he asks me to bring it back in 5-10 minutes. i have bought cars from many local lots and they are all a little shady. however, i have never had one get me quite this badly. i will certainly never go there again.and would recomend you dont either. and there is many other smaller things they did that i didnt mention. how have they stayed in business this long. read more