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    Chapman Ford Columbia

    5.0 (1 review)
    Open 9:00 am - 8:00 pm
    Updated 1 week ago

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    10 months ago

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    Pete's RV Center

    Pete's RV Center

    (25 reviews)

    I'd been a customer at Kline's store long before I bought my trailer from them. We purchased…read morenumerous RV supplies, and even ordered an air conditioner hood . While I like having so many RV supplies close by and the knowledge that comes with that, you can find many commonly used items at Walmart for a lot less. So I typically only pick up items that are so specific I can't get them from anyone else. The service and parts departments do follow banker's hours but have extended hours "in season". It's wise to check their hours before you go. Recently while browsing for a newer travel trailer I stopped in just to check out their inventory. I honestly had my eye on one at Camping World and was just waiting till I had enough time to venture to Harrisburg to see it in person. Jerry was the salesperson who was assigned to me at Kline's on the day of my initial visit. I only had a small window of time to browse and never expected to find one that I would consider seriously; especially outside of the cash budget I set for myself. Jerry is very high energy but also very knowledgeable, he did bore me some with the mechanical details (which he tells you about with great enthusiasm) but also didn't take offense when I told him to save it for the husband. He left me alone to browse on my own and wasn't overly pushy. In the days leading to my purchase he was prompt in answering my questions and meeting with us two more times to walk thru. In typical salesman fashion during negotiations he did have a quick comeback for every statement to try to justify coming down very little in price. We were the doc fee of $141 dollars apart and I was disappointed that Kline's would have left me walk away over such a small amount. By this time I was in love with the layout and caved. You pretty much have to take the first offer they give you because even playing hardball they wouldn't budge more ( in total they came down $300, not a lot for a purchase over $10k) In hindsight I do wish I would have made it to look at other trailers elsewhere. While I do think I purchased a good quality product I do feel it could have paid less somewhere else. I've had better experiences and more flexibility negotiating a cash deal at car dealerships than on this major purchase. It's been a few weeks and we have yet to officially use our new camper. Today I just noticed one of the door shelves is missing from the fridge. Although it appeared clean and they claim they are gone over thoroughly I did need to redust and wipe down the cabinet interiors. They do put a lot of emphasis on the inspection and how thorough it is and how you get to look over everything, have it explained and see it operational before you sign. I found out at delivery that that wasn't the case as they push you to sign paperwork prior to meeting with the tech and going over the systems. However I insisted, and they complied without hassle. Our assigned tech Shane was fabulous. He was knowledgeable and went out of his way to explain each system thoroughly. However unless you specifically ask you do not see heat/ac/hot water work although during the "selling process" it's something they emphasize. I also asked to see the awning out (which I recommend). I hope we don't have any issues as there was very little water in the tank to experience the water truly get hot although it did get warm. Used rvs and trailers are sold as is. It is in your best interest to inspect it properly, see everything operating, and verify tow limits before you sign. They do a customary hook up to your vehicle for you which was nice. After we brought the trailer home I did notice we were missing the sink drain plugs and owner's manual and was disappointed when I inquired with Jerry that I was directed to contact their store for purchase. Mental note for next time. If those little details are important to you and if you think they should be complimentary (like I do) make sure you negotiate it into your sale. We also received a 10% discount at the store but it had to be used that day. They also supplied a sewer hose and electrical adaptor. It's nice to know they can service my travel trailer if I bring it there, but manpower is limited and they give priority to customers who purchased from them first. They also provide storage, again to existing customers only. I wish they offered mobile service as I would pay more for someone to come to me. So while I hesitate to say they're my go-to my overall experience was good and I would keep an open mind to purchasing with them again, although next time I'd also explore more options and check to make sure everything is there and nothing additional needs to be purchased. Sidenote: they offered me $500 for my trade. I refused and sold it myself for $3300 cash to the first showing! If you have a trade best to sell yourself on Facebook Marketplace.

    If I could give them a negative 10 that wouldn't even be enough. This place is a circus going on…read morewith nobody in charge, all they care about is making the sale and once the dotted line is sign you are on your own. We bought an RV from them at the RV show in Harrisburg back in February. We picked the RV up from Mountville on 3/25/2026. On the way home my husband noticed the RV pulling to the left (he is a professional drag racing driver) and also an issue with the brakes. Immediately called Pete's and they told us to bring it in. In the meantime, in going through the RV, we found the original alignment which did not pass. Why was this not fixed prior to putting it up for sale. Also there was a noise coming from the dashboard which was noted. We were told that we would be charged @229 per labor hour to fix this....WHAT. Asked to speak to the person in charge who told us she would check into this and call us back on Thursday. Well, you guessed it, no call so I called them the next day and was told they think the alignment would be covered but not the brakes or the noise again WHAT! This is a brand new RV with extended warranties and the Jayco warranty. Told us this would take a few weeks for them to get it fixed. In the meantime the loan payments are due and we have no RV. I called Jayco this same day, they were lovely to deal with and they put me on hold while they called Pete's to see what the heck is going on. Jayco told us this would all be covered but that Pete's had to do the paperwork. Called a week after dropping off the RV spoke to customer service and they hadn't even scheduled this to be taken for the alignment. Again called Jayco who noted this and said they would call. Was told on May 7th that the motorhome was ready for pick up. While it was still there they were to also put levelers on which we paid for back in March and also bug screens which were also paid for in March and dewinterize the RV. Went to pick it up today which is almost 2 months since signing on the dotted line, paid for the dewinterizing (213.00) and went on our way. We got home and looked under the RV there is only 2 levelers not the four that we paid for and no screens. Also, the wheel covers are crimped from not being removed properly during the brake/alignment check and 1 of the covers is missing. Called them again and nobody can explain this incompetence. Finally Shane called and admitted that they screwed up and will pick it up tomorrow to get it fixed so that maybe before the Summer is over we can use it. 2 months, 2 payments and more aggrevation than a little bit. If you are thinking about buying an RV from Pete's RV my advice.... Run Forrest Run and never look back you may add some years to your life not dealing with this business.

    Rv Value Mart - To this - for a nice long weekend away

    Rv Value Mart

    (47 reviews)

    Mr David was great and new what he had on inventory he also was very professiona, he also got a…read moregenerator and plugged up the camper to let me check all system,also had a technician come to check the heat and ac system Star 5

    I am leaving my review based on an MPG2800QB travel trailer purchased 12/25.( we were experienced…read moreTT owners and the 2025 would be our third owned camper since 2003) I chose RV Value Mart based solely on some excellent phone conversations i had with their dealership back in the covid era lockdown fiasco. I had made numerous calls to them seeking details and info on particular models i had an interest in. Each call and each conversation were handled in the highest professional manner possible. My wife and i did not proceed with a purchase at that time. Fast forward to late fall of 2025 and we resumed our rv purchase plans. we looked at numerous dealerships closer to our home residence in bucks county. we chose to support RV ValuMart based on not only my 2020-21 encounters but also the low pressure sales and treatment extended to us. Tony Neese was our salesman and we have referred numerous friends and family to him. The entire staff from sales thru the paperwork shuffle to delivery was all 5*** plus. Thru the first 12 month warranty period, the camper was used for 7 excursions. We had several warranty related minor issues. All were resolved quickly and timely. The service dept communication and their systems were outstanding with email, cell text and cell call on each transaction. our messages and calls were all responded to immediately . All work was scheduled timely and completed when promised. On two occasions, the service team repaired issues that i hadnt reported but the tech noticed while doing other scheduled work. One item was a leaking propane connection on the furnace and the other was some window sealant not properly done during the build. i read a lot of the negative feedback from 2-5 years ago. i dont know what changed from an operational standpoint within the company. But based on our results and also of 2 friends/family customers with the same results, they have certainly resolved their operational issues and are well deserving of anyone's business. thank yo mike k levittown,pa

    Above Da Rim - Sound System

    Above Da Rim

    (10 reviews)

    Had a Sound System installed with them, They are awesome at their job and do everything they can to…read morework with you. Getting more things done and I'm only going to go to them.

    I needed a faulty radio replaced in my truck and chose them because of the positive reviews…read more Sadly, I never felt as though I was a valued customer. Instead, it seemed as though I was a quick buck. The job went long and after not getting a call, I phoned them. I was told they were pulling my truck out right at that moment - OK, maybe. I've no reason yet to not trust them. After picking up the truck (which was left a mess) I notice pretty quickly things were not right. My steering wheel controls and backup camera did not work at all. I called and was told to come back. Unfortunately, I was heading out of town for two weeks with the truck so I told them I'd swing by after the trip. While on the trip I realize my mic for calls and my parking lights weren't functioning correctly either. It was clear to me that they did not check that everything I paid for, was functioning, so I decided to not give them the shot to make it right. I didn't trust that they would make my truck a priority and I couldn't go without it for a lengthy period of time. I purchased a radio on Amazon and installed it myself and now everything is working properly. With zero experience or prior knowledge, I did a better job than these professionals. I gave them the second star since I didn't give them a second chance. I won't be back and will not recommend their radio install (maybe they're good at tinting or rims - I'll never know). I'm disappointed. My preference is to promote the local spots. Sadly, not this one. *Update* I spoke with the owner over the phone after he promised a 100% refund. He asked that I come in on Monday to meet with him. On Monday, he wasn't there. Instead I was handed a phone to talk to him. He blamed a miscommunication for the backup camera, did not address any other issues. I had the radio in hand to return, but he refused the return and offered me a refund of $90 (paid $680 in total) for my installation. I declined obviously disappointed in their lack of care for the customer. Removed a star after giving them a chance to make it right and didn't. These guys cannot be trusted.

    Chapman Ford Columbia - car_dealers - Updated May 2026

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