Appointment was made a few days ago for this morning at 11:00a. I waited for 2 hours but never…read moreheard back. If I could give 0 stars I would. Unreliable, unprofessional and a great way to end a business. DO NOT BOOK!

Great value for the money- significantly less than the other quotes I got. Also made himself…read moreavailable on a weekend morning since I had a specific deadline I was trying to hit. Car looked great, and he gladly touched up a couple spots I asked him to do a little extra.

What a great company and service! I can't speak more highly of the company. Great service! Great…read moreindividual. Absolutely a pleasure. Thank you so much.

The car looks its best since I purchased it! Very reasonable price for the quality of work.read more

Did a beautiful job detailing the interior of my Ram. Had a huge amount of dog hair and an…read moreaccretion of dirt. Came out looking brand new.

Blake and his team always do a very good job and I've used them for years to detail vehicles. I…read morerecommend them very much to others.

I no longer need to use this company for my brake job. I did the work myself…read more Unless you are equipped to replace your brakes yourself then I suggest that you watch several you tube videos on this topic... Now, do you have all of the required hand tools? The right mechanical attitude? And the time required to learn how to do this work? His fee seems more than reasonable to me.

Mike did a great job cleaning the interior of my 2017 Honda Civic. It looks like a new car now in…read more2024. Thank you!!! I would highly recommend him

HORRIBLE!!!! Went in for 1 time usage and they automatically signed me up for monthly. I can not…read moreget them to stop monthly charge.

Damaged Vehicle Policy Over Integrity and People…read more I have been going to Super Sonic Carwash since high school. I got a new Nissan NV van with a roof rack. I took it to Supersonic on State Street in Orem today. As I pulled up to the person taking the payment I asked if I was too tall for "The Tunnel" (is what they call it) He reassured me that I was not, and that "vans of our size went through all of the time." I paid and then proceeded to the person helping cars line up their tires. Again I asked him if I was too tall. He stopped the machine, had me pull up to the height arch, had me open my car door, climbed up onto the car looked down the top of my rack and affirmed, "looks great! Your good to go!" Going through the tunnel, I heard a series of loud scrapes and thumps. Pulled out and inspected the roof of my van. The entire rack has large gouges and scrapes from the front of the rack to the back. I talked with and showed the damage to two mangers immediately. Caleb and Ben. Both of them told me repeatedly, "clearly our guys made a BIG mistake!" They made a report. (attached) We waited for 20-30 minutes. Then they both came back to my car and told me they couldn't do anything "because my rack is an after market rack". Then Ben (general manager of the tunnel) said to me something to the effect of "I really like this company, but some of the policies just don't make sense." I asked if I could talk to their boss, they said I could not, but they would talk to him and call me on Monday, but "that's just our policy." I pleaded with them to have integrity, put people over policy and DO THE RIGHT THING!! They admitted more times than 3 that this was their fault. And they are unwilling to anything about it. I am frustrated and sad when people refuse to operate with integrity, and are more committed to their policy than their people! I will update this review if they decide to make it right. But otherwise I will take my cars to Quick Quack, they are much closer to our house anyway.

As a business owner and active BNI member, I take referrals, expectations, and follow-through very…read moreseriously. That's exactly why this review is being written. I paid $350 for a full detail on my truck, with clear expectations set in advance--including specific items like properly cleaning and conditioning my tonneau bed cover, along with delivering a professional-level detail overall. It's also worth noting that when I first brought the truck in, we even discussed how clean the interior was inside. I take pride in maintaining my vehicles, and this was not a heavily soiled or neglected interior. That context makes the end result even more disappointing. What I received was not even close to what was discussed. Multiple areas were missed, and the overall quality fell well below what I would expect from a professional detailer. After the initial service, I reached out and, to his credit, he acknowledged the issues and stated--clearly in writing--that he would redo the vehicle. That should have been the point where accountability and professionalism took over. Instead, when I returned, the conversation quickly shifted entirely. I was told that because I had mentioned a budget, the work had intentionally been scaled back and that my expectations were "too high." That was never communicated upfront and directly contradicts both the original agreement and his own message taking responsibility. What concerns me more than the quality of the work is the complete lack of consistency, ownership, and professionalism in how this was handled. At one point, the interaction escalated to the point where I was told, "we're done here," and was handed my keys as the conversation was shut down. I don't take writing reviews like this lightly. I understand people go through personal challenges--I've been through my own. But when you run a business, especially one built on referrals and reputation, the standard is simple: you take care of the customer, you stand behind what you say, and you follow through. Unfortunately, that standard was not met here. My recommendation to anyone considering this service is to get very clear, written expectations of exactly what will be done--and to make sure the person you're trusting with your vehicle stands behind their word when something falls short.

Best there is. They really know paint. Took in one car. Returned with two more. Everything…read moreperfect. They even fixed some mechanical stuff they found.

Jamie and his team at the best. He did both my 911 and my wife's Cayenne and we couldn't be…read morehappier. Awesome team, highly recommended.

Jamie and his team do great work and don't miss any details. I would reccomend them to anyone!read more

Terrible company now. Take weeks to respond. They broke the mirror on my truck which is in perfect…read morecondition. Never in wreck, no aftermarket installs. The tl;dr of their answer is essentially - we get to break whatever we want on your vehicle and we won't fix it. "Because of the overall condition of the vehicle we are denying your claim." What condition you ask? Your vehicle is more than 10 years old so we get to break it with impunity. Been a customer for years? Don't care.

Impossible to cancel a membership once started…read more I tried at the very start of November to cancel mine, and was told by their customer service that the membership had been cancelled, and now here we are again in December with another rebill. When contacted about the unauthorized charge, customer service first played dumb, instead of looking up the earlier customer service ticket in their Zendesk by my email address, then ghosted me, and now is claiming they sold the location and it's no longer their problem. DO NOT SIGN UP, you'll have to chase them hard to get them to quit rebilling you.

I am new to Orem. I was always looking for a car wash location that has great service and an…read moreoutstanding wash that is close to home. I decided to give Wiggy Wash a go because it looked awesome while I drove passed the place. I was greeted by the Wiggy wash employees as they did make me feel welcomed. Also, they briefly explained all the different types of washes and V.I.P memberships that the company has to offer which I thought was really nice. I ended up purchasing the $35 monthly membership pass. The Wiggy Wash employee then put my V.I.P sticker on my front windshield. She explained to me that I can come back any time of the month for a free car wash since I have paid for the monthly membership pass. Also, I'm able to cancel at any time. Overall, the car wash was pretty awesome. Some other Yelpers have complained about the dryers not being strong enough but I believe Wiggy Wash has resolved this issue due to me not having the exact same problem that they had faced. I do love how the Wiggy Wash shines your tires for you if it's what you paid for. Also, the wash does clean underneath your vehicle if you have that apart of your membership too. My car is pearl white so at the end of the Wiggy Wash I was quite impressed on how clean the outside of my car looked. The dryers worked wonderful as well because my car did not have any remaining water marks on it which was fantastic. At the end of the wash you have the option to use the free (self-service) vacuums. I thought the option of the free vacuums was definitely a plus. Although, you have to bring your own cleaning supplies if you plan on wiping your exterior and/or interior down, so be sure to keep that in mind. That being said, I highly recommend you to try the Wiggy Wash out for yourself.. happy wiggy washing!!

I had a membership, was fine till I started not scratches on my car from the wash, new ones…read moreappearing after each wash, cancelled my membership, to later find out they are still charging me almost $20, then proceed to refuse to give a refund, they now have my card information and have proven they will charge it regardless what I tell them, now I get to mark my card as stolen and wait for a new one