I went just to look and left with a 2026 Maverick Hybrid. Zane was the perfect salesman. I'm 73…read moreand bought way too many cars in my lifetime. This was the most pleasant experience I've ever had buying a car.

No wonder this place has a 2 star rating. I was interested in a 2021 ram. They took 8 hours to…read morerespond to my request for a video and best OTD price. When I finally got a call, the salesman refused to send the price to me. I asked him why, and he said, "because I don't have to. I gave you the number just now over the phone. If you don't like it, go somewhere else." I am going elsewhere. Crazy how these people don't want consumers to make an informed decision. They apparently just want you to give them money without knowing what you're buying. Attached is the picture of the number and time they called.

Zein went out of his way to deliver the vehicle a long distance for my convenience! He's good at…read morehis jo

Beware if you use outside financing, they will hold your new vehicle ransom until the funds are "in…read morehouse ". Even though they have a wire transfer confirmation and all personal information and a trade in. I live two hours away and drove home in my old vehicle. Never again.

I just want to say thank you to Matthew colunga for the awesome great customer service it was a…read morequicker process than I'm normally used to and I got the car that I wanted. Thanks again

Process was easy now I see why the 2nd month of having my van it broke down thank God it can with a…read morewarranty the transmission went out the 3rd month it broke down again they didn't do the transmission right and some other things also it's been 3weeks my van has been in there shop I'm on the verge of loosing my job and I'm calling everyone there giving me the run around worse choice I have ever mad buying a car from here I would not recommend

Great people ! Good business ! Good deal! Will buy again !…read moreAnd again, Go see Matt

I purchased a car from this dealership in May 2025, and I have had nonstop issues ever since. Just…read moreone week after purchase, the check engine light came on. I had to bring the car back 6-7 times before it was even somewhat fixed. Not long after, the car broke down on the highway and had to be towed to their shop. I was without a vehicle for over a week. When I finally got it back, the very next day the car was hesitating to start and warning lights were coming on again. I returned it once more, and they said they replaced a hose. Two weeks later -- the check engine light came on again. When I told Carla that I would not continue making payments until the car was properly fixed, she became upset instead of trying to help. I asked if we could work something out to get me into a different vehicle, and I was told, "This would happen to any of the cars on our lot." That response alone says everything. Today I went to the dealership just to retrieve some personal belongings from my car and saw "REPO" written on the side. This was shocking, as I personally drove the car there, it was never repossessed, and I was never notified of anything related to a repo. When I started having problems with the car I was told "this never happened," This dealership has been dishonest, unprofessional, and dismissive throughout this entire ordeal. I strongly encourage anyone considering buying a car here to think twice.Save yourself the stress, money, and safety risk, I wouldn't wish this experience on anyone

Margery comeger was truly pivotal in turning a negative experience into an exceptional one, and I…read morewant everyone to know that. She is the reason I will continue bringing my car back to this dealership--otherwise, I would have taken my business elsewhere. Margery provided stellar customer service with consistent communication, genuine attentiveness, and sincere care. She made me feel heard, seen, and valued. I wasn't just another customer with a car; I was treated as a personal client with a personalized experience. This was, without question, the best customer service I've ever received.

Sadly this review is purely for the PARTS department, however I don't have the ability to separate…read morethe service and parts departments. I went in asking for all weather mats and spent $400 plus tax on the items. I was told "they come as a whole package". When I got home I was very surprised to find that I got all the floor mats but there was nothing for the trunk. When I called the parts department thinking this must be a mistake, the man working there was no help and didn't apologize for the miscommunication (which honestly, wound have gone a long way). Instead he sat without saying a word. I thanked him for his "help" and hung up letting him know that I'd review our interaction on a forum- so here you have it. My call was initially to get info on the product (i thought) i bought and I was left wondering what the heck I had done to this man that seemed to hate his job? All I can say is I will be buying generic whenever possible from here on out.

Came in here for a 15K service on my 2022 Toyota Camry Hybrid…read more The location didn't have coffee available nor did they offer shuttle services, but they were really accurate with estimated timing for the service and they completed the work well with a few recommendations. I wanted to have a few extra things looked at on my car concerning audio, but they said I'd have to reschedule when their master technician was working. I walked through the sales floor and wasn't immediately approached, but I also wasn't intending to purchase. Probably wouldn't come back to this location however due to lack of amenities.

This is the worse dealership I have ever been associated with when purchasing a new automobile. Do…read moreNOT do business with them!!!!! They held onto our overpayment for 10 days after they were already paid in full and had the title to the auto we traded in. They must be having financial difficulties if they hold on to a customer's money for over 10 days and it was like pulling teeth to get them to even call me back. Please DO NOT do business with this dealership!!!!!!!!!!!

Can't say anything about Romeo Ahmad. I'm blown away with this guys service. I have been looking at…read morecars for past couple of weeks and am ready to buy a vehicle this week. Wow ! So impressed and he is truly so humble. No words... Go see him- You'd be glad you did. He is a Sales Manager and what I can't seem to understand is how is not like other sales folks in the industry. Won't push you, won't manipulate you but will help and will agree witt you if you point out something wrong. Truly impressed and thank you. Ever since Jesus changed my life, when I see compassion and kindness- I call it out. May one day you can turn to Jesus ! Maybe one day this comment would come alive. He changed my life and vibe states that He is the Lord. John 14:6

*****Out of state buyers beware******** I really do not know…read morewhere to start here but lets start with I purchased a Cadillac CTS V and took position of the vehicle on 7/14/26. Lets start with the issues from this date 1st test drive with the car straight off transporter the transmission was shifting very harsh and was Shuddering throughout the whole test drive. I was scared to shit that I was sold a car with a bad transmission. 2nd issue during the drive was car felt very wobbly in the back and as soon as I hit any uneven road car felt like it wanted to loose control. 3rd issue with the car was the radio. The radio plays for 2 to 3 minutes at a time and the whole system reboots or freezes. 4th issue with the car was coolant was empty on both tanks. Oil change was not done and car was at 75% oil life when it reached me. These are the main issues and I will not go into the amount of body and interior damage that was not told to me upfront after asking multiple times to please let me know every and any imperfections so I can know up front and decide if this is the car for me as this is a speciality car and should be in the best condition possible especially at the price I paid. I have spoken with Jb at the dealer immediately following all this but of course it was pushed over to the sales Manager and from the sales manager I was pushed to service manager who never reached out to figure out my issues. My brand new car has been at a certified Cadillac repair shop since the 1st week I received the car and have yet to get it back. Here is what I know so far The dealer did Zero service to the car and was not looked over at all. I looked over the original photos of the car for sale and from the photos of the hood open you can see that there was no coolant in the tanks. The car had old oil and a old oil filter which means a oil change was not done. Everyone knows if these 2 things were not done and looked over what makes you think they did anything else. The vehicle was also put on a lift and to my surprise the Right rear control arm was bent , the 2 rear tires were mount backwards as the outside was blatantly says INSIDE and they mounted it outside. Car was completely out of alignment as well. I have alignment spec sheets to provide for proof. The transmission on this car had a tsb which the dealer advised they knew about it and should be done but as you can see they did not. I had the service done and GUESS what it is better but did not fix the problem 100% and now I have to put a torque converter on a car I have yet to put 200 miles. The radio needed a brand new radio module called a HMI that needed to be programmed to the car. Long story short this dealer got me pretty good and held the lube while they were at it. I have not heard from them in a few weeks and not one person has reached out to see how is it going and if I got my car back. Any honest and respectful dealer would have made right by this already and checked in with me. My hopes is that this dealer makes right by me and if that is the case I will be more then happy to adjust my review. If not I will be unfortunately taking legal action. I have provided to the dealer proof of all and if anybody else needs proof please just reach out to me and I will provide. I have 100% proof of everything stated here

Got a great deal, well below MSRP with excellent service. Attention to detail is superb.read more

I financed a 2018 Honda CR-V Touring from this dealership in April 2026, and I am extremely…read moredisappointed with the situation I am currently dealing with. In July 2026, only a few months after financing the vehicle, I began experiencing significant issues. Multiple warning lights appeared, the vehicle had difficulty starting, and I experienced problems with acceleration while driving. On multiple occasions, I had to pull over and restart the vehicle before I could continue driving normally. This was particularly concerning because some of these issues occurred while I was driving in traffic. The symptoms eventually stopped occurring, so I did not have the vehicle inspected at that time. However, on September 30, 2026, the issue returned and has now progressed to the vehicle cranking but not starting at all, with the warning lights appearing again. I have documented the issues and have also filed a complaint with the National Highway Traffic Safety Administration (NHTSA) because of the safety concerns involved. I have contacted the representative, Mr. Jeff Baez, who originally sold me the vehicle to make them aware of the situation and to ask what assistance may be available. At this point, I am waiting to see how the dealership responds. I understand that mechanical issues can happen with vehicles, but given that I financed this vehicle less than six months ago and began experiencing significant problems only a few months into ownership, I believe the way the dealership handles this situation is extremely important. I will update this review based on the dealership's response and the outcome of the situation.

I came in looking to upgrade a new car. Walking in I didn't have much knowledge of cars,…read morefortunately Jason was able to provide a lot of help. He answers all my questions very thoroughly and was very patient with me. Would recommend asking for him when you come in.

Metro Mazda of Mesquite lived up to its phenomenal reviews with an exceptional experience. After…read moretirelessly searching for a vehicle for months, I felt somewhat discouraged from the entire process (prices differing from online, the back and forth haggle process, and the lack of responsiveness). However, this particular experience has restored my faith in many facets and resulted in the acquisition of a vehicle in an expeditious, friendly, and seamless manner. I was provided with a prompt response to my initial inquiry, a price that was phenomenal, and the care from a team that made you feel like family. I highly recommend shopping here for your vehicle and they absolutely take car-e of you!

10 STRS!! DFW Auto Finance is the greatest place to have…read moreyour vehicle maintained. This is a used auto dealer with his own shop. These guys are really great! Fair prices, honest service, the best in the business. Fadi, the owner, will take care of all your needs, no matter what. He is honest to a fault, no kidding. I drive from Royse City to see him, and my family does the same. We all love Fadi and his guys. Really happy to do business here and I highly recommend his services. Thank you, Fadi! Sincerely, Dave Russell and Family

On 3/5 I purchased a vehicle here. I returned 2 days later because the check engine light came on…read more Instead of informing me of what the issue was, they cleared the code and said it was nothing to be concerned about. I knew that was not true. The next day the light came on again. This is when I'm told it was a bad O2 sensor. We're going to order one and call you when it gets here, is what I'm told. This never happened. 6 weeks later I no longer have a vehicle and I'm out of $7000. DO NOT PURCHASE FROM THIS DEALERSHIP!!