Amazing downtown bike shop. The location has changed! It's now by mass Ave near North Mass Boulder…read more I got my bike tuned up for the summer recently here. It needed a lot of work and I got it all done at a very fair price. The person doing the work took care to discuss all the options with me so I could get the best value for my money. I really appreciate that. Some bike shops don't go that extra mile. Finally the got all the repairs done quick. It took only a day. However, I did have to schedule it a couple weeks in advanced. If you need work on your bike downtown definitely go here.

A great bike shop in the city center! I came here to get my bike tuned up for the summer, and…read moreeverything was done quickly and efficiently. The mechanic explained the repair options in detail so that I could get the best value for my money. The repair was completed in one day! Thanks to their convenient hours, I was able to quickly replace my seat, and the mechanic did it in a few minutes. I recommend this place for professional and fast service!

Had my bike tuned up in March. Looked and felt like new. On second ride there was an issue with…read morethe derailleur. Brought it in and John got right on it. Had it fixed in less than 30 minutes. He was so apologetic for the issue because he tuned up the bike. He didn't need to be that apologetic but it shows the level of care they have at Matthews and their guarantee stands. Especially for a guy like me who rides a good bit but doesn't like the mechanical stuff, Matthews is top notch. Also got a fitting last year from Mike and it was well worth it.

Overall, it's a good bike shop, but there were some issues. I went there to have my bike tuned up…read morefor the summer. The mechanic was attentive and explained the various repair options, but I felt that the service could have been a little faster. The repair took a whole day, even though I had made an appointment in advance. The seat replacement was very quick and hassle-free. However, I didn't really like the appointment system, because I had to wait longer than I expected. It's a good place, but perhaps the speed of service could be improved.

I was living life on the edge with one brake for a while and a few days ago my handlebars had…read moregotten loose on my ride home as well. What a crazy ride back home lol Called this place at about noon when they opened and a man answered and gave me a quote on what I thought were the repairs needed. I got there promptly after our phone call and I saw they were already busy taking care of customers. They were quick and it was my turn for a bike repair. He took a look and pulled my bike on up. Told me what I really needed and pricing. Got me in an out for half of the original quote which wasn't much in the first place. He also checked other parts of my bike and tire pressure. They were here to help and running a great business. I will be back. They made my day and I'm back on the trails again!

Quick fix on my front tire, got it done in less than 5 minutes, no upselling, very kind staff!read more

These guys are the best! Incredible service and really knowledgeable about all different types of…read morebikes :)

It was time for me to get a new bike, and I knew just where I wanted to go--Indy Cycle Specialist…read more When I arrived and told them the type of bike I wanted and the size, they made me nervous because they said they might not have any compatible bikes in stock at the moment. However, the guys who helped me remembered they had a Salsa bike available, and it was the *perfect* bike for me. As soon as they brought it out, I was in love. It even came with a Brooks saddle. The guys who helped me were awesome. Both were super friendly and helpful and made sure I had everything I needed to get going. The bikes do not come with pedals, which is pretty normal, so just anticipate your costs being a bit more expensive than just purchasing the bike. They installed my water bottle holder for me, which I thought was nice. Unfortunately, I had gone over my bank's daily spending limit with the bike so I had to call to get the remaining balance approved, but the guy was super understanding and we got it corrected very quickly. Honestly, this was the easiest bike purchasing experience I have ever had, and I felt like the guys truly cared about bikes and ensuring I got the best one for me. I really enjoyed talking to them and will definitely be going back here for any necessary gear and for tuneups. If you want a bike, this is the place to go. They are pricey, but these are good quality bikes and the markup is not insane.

I have been patronizing Bicycle Hospital for close to 30 years and have always received…read moreknowledgeable and quality care from the staff: Charles and Jennifer. I love to support neighborhood businesses and will encourage everyone to as well.

So bent my wheel on a trail and looked up a few places to take to get fixed. The places most bike…read moreowners know aren't cheap and I feel like you are paying for a big name instead of just for the work. Ive passed Bicycle Hospital many many times and they have been in business for years. I had a second wheel so I switched out and dropped my wheel off on a Wed with a gentleman with a beard. He was friendly and said no problem to fix. It was ready to pick up Friday but I didn't go till Saturday. Walked in and the female employee knew I was there for my wheel. Cost me 20$ to fix something I couldn't and would have cost me triple any other place. They must be doing something right to be in business so long. My bike will need a tune up this fall and I plan on taking it here.

I bought a bike at the South location but forgot to buy a helmet, Doh!!!…read more Walked in and Seth happily offered me help in finding the perfect helmet, was incredibly kind, and fun to work with. I'll definitely be back for any bike needs I have the future! Thanks Seth! :)

I use my bicycle frequently in the warm months, so I needed it tuned up after sitting in the garage…read moreall winter long. After reading reviews and hearing good things about Gray Goat from friends, I decided to take my bike here for a spring tuneup. No appointment was needed, although you might want to call ahead and confirm - they get very busy in the spring/summer (as you can imagine). I was told it would be about three weeks, and it ended up taking about four weeks. Plan ahead if you need or want your bike within a certain time frame! After 3.5 weeks, I called to get an update, and the employee was super friendly and explained they were a bit behind schedule because of demand. A few days later, I received a text message that my bike was ready for pickup. Really pleased with my experience with Gray Goat and highly recommend doing business here! Aside from the service shop, you can come here to browse new bikes, equipment, etc. The employees seem really knowledgeable about the products and all things cycling.

This small business has been great for us, we have had our road bikes tune/cleaned and cross bar…read morebreak handle installation here before and the staff has been very helpful with our basic bike needs ever since (tubes and tire replacements, saddle replacement). Their location is also so convenient near the Monon trail. This has been our go to place for basic bike needs that we can address quickly. As for product options, online still has more choices if you're into DIY or more into serious biking as this store only carry certain brands/products.

I've had an amazing experience working with Bike Line. It's great to have a trustworthy , local…read morebike shop.

One of the Best Experiences I've Ever Had!…read more We recently participated in a team scavenger hunt with Pedego Electric Bikes Indy and it was an absolute blast! As someone who hadn't ridden a bike in over 20 years, I was a little nervous -- but the electric bikes were incredibly easy to maneuver and so much fun to ride! Scot and Cathy, the wonderful owners, made the entire experience smooth, welcoming, and memorable. Their kindness and passion for what they do really shines through. I'm new to Indy, so solving the clues and discovering local landmarks added an extra layer of excitement. Chatting with Scot and Cathy to see if we guessed correctly made our victories even sweeter! And of course, I can't forget the real stars of the show -- Hamilton and Schuyler, the adorable "employees of the month," who greeted us with wagging tails and made us feel right at home. I may be a little biased (our team did win, after all), but this was hands down one of the most enjoyable experiences I've had. Whether you're a local or just passing through, I highly recommend checking them out. Pedego Indy is an absolute gem!

Super fun work outing!! This is a great activity for anyone looking to get outside and see the…read morecity! If you like competition they have scavenger hunts to do with friends and colleagues. They also provide everything you need! Scot, Cathy and their furry friends taught us everything we need to know and now I NEED to buy an E-Bike! Thanks to the Pedego Bike Team!!

Needed a new tube but after a quick discussion I forgot to check the tire. Great service and out in…read moreunder 10 minutes. Friendly and fair pricing. Excellent bike shop. Give em a try

Great selection, solid staff with a ton of knowledge…read more Reasonable prices on repairs. Always seem to have everything in stock. Only place I'll shop in Carmel

What a great shop! I got the quarantine desire to get a bike and had been looking/researching but…read morestill wasn't quite sure what I wanted. Rick was so patient and kind, explaining lots of different things I needed to know to make decision. I came away with this red beauty and Gray Goat is coming away with a life long customer in me. Thanks so much Rick!! :)

This review is for Upland. It is a great little hidden gem inside Gray Goat. Only four taps, but…read morethey have a cooler full of different canned options. Ivan was awesome. Open to talk to and friendly. It would be awesome if they were able to have more of Upland's brew, but space is an issue. We aren't bikers, but that didn't matter. We came in, had a seat, and had a couple of drinks. It isn't a bar atmosphere, but it was good enough for an afternoon out on an adventure.