They did a very good job with my new canvas awning on the boat lift. I needed something strong…read morebecause of the high winds in the area. I would recommend them to anyone for a new canvas boat-lift top.

United recently replace my bimini, cover, and carpeting in my boat. I was really happy with the…read moreresults. Zach was a pleasure to work with -- up front with pricing, options, etc. I will be back for my next project.

We hired EDG, which is connected to Midwest Arbor (father and son businesses), to install a…read morelouvered pergola in 2020. A few months later, half of it stopped working. They came once to repair it, never finished, and we've had a partially functioning pergola ever since. As we prepared to sell our home in 2025, we hired them to fix it for the new owners. After two service visits, the pergola went from half working to not working at all. They couldn't locate the wiring they had installed themselves and still billed us for both days. Never have we had a service come to our house, be completely unable to help, bill us, and leave it worse than before. When we asked (multiple times) to speak to Jacob, the owner, he refused to email us back, refused to call us back, refused to come out to fix what his guys left unusable, and said our emails were "less than friendly," even though they were perfectly polite and representative of a frustrated customer. I would be happy to share the emails with any potential customer. Overall, we found the company unreliable, unresponsive, and completely unprofessional. We would not recommend EDG (or Midwest Arbor) to anyone looking for lasting work or dependable customer service.

Absolutely love working with the EDG team and we also love the appliances we received. The group at…read moreEDG was very easy to work with and were extremely helpful in making our selections. Highly recommend!

Terrible customer service. Getting in touch with this business is a challenge--they rarely answer…read morethe phone, and when they do, I've been placed on hold for long periods with no follow-up. What's worse is the inconsistent and misleading pricing. I was quoted one price over the phone, then given a completely different price during my first visit, and yet another price later on--for the exact same product. It felt like I was being strung along and not given honest information. I no longer trust this business and wouldn't recommend it to others. It shouldn't be this hard to get clear, respectful, and reliable service.

I had a positive experience with their services. The fact that they attended me nicely, showed…read moredifferent designs, and explained the options well is a good sign of their customer service. I'm satisfied enough to select and order an awning for my house . They need improvement in setting . The space is good , they can improve ambiance .

Every aspect of their service and the quality of their work make them my "go to" awning company.read more

I bought 2 awnings from Universal Awnings and both times I was blown away with the quality and the…read moreprofessionalism. The owner Havier will make sure you get what you want. He's very busy because he's good at what he does but if you give time you will not be disappointed.

This experience was great from beginning to end! Joe, from Shading Solutions contacted me, we made…read morean appointment. He was accommodating with my schedule and showed up on time- actually early! We talked, he shared the history of the company (30 yrs in business, I remember correctly) and reviewed what we were hoping to replace- he showed me what Shading Solutions could do- measured, twice, and we were on our way. The date he told me to anticipate our awnings should be delivered and one week before, contacted me to say we are on schedule! The awnings were delivered and we set a date for installation. The day before, Kurt Lamothe, the installer, came to look at the awnings and to check out the job site, impressive! Not waiting for 'day of ' - being proactive shows professionalism ~ so appreciated in this day! The installers show up, again, professional and friendly and EARLY! Again, I was impressed because as they're installing, Joe, my sales guy, shows up just to make sure all is going well and that I was satisfied. He even texted me after to say there is a windy storm rolling in so make sure to roll up the awnings as they were just installed. The guys picked up all the wrappings and left not one piece behind. Oh- and the price was fair, no hard sell or upsell. Will post pics later ~ but we are VERY satisfied to find a company and people who are professional and are great at their jobs! Thanks Joe, Kurt, Kurt Jr and Cliff (?) I apologize if I got the name wrong!

From the owner: Shading Solutions Group will furnish and install outdoor shade structures like maintenance-free,…read morealuminum pergolas, retractable awnings, aluminum awnings, commercial aluminum canopies, aluminum patio covers, and exterior window and door security screens/window guards.

Outstanding work Shine-Awn did. They came out and gave us an estimate and told us how they were…read moregoing to wash it and repair the slates to one of them. We had about 5 of them, and they uninstalled the 5 awnings and held them for us until we finished our house painting. The crew was great, and the person I forget his name, was great to talk to. They used the holder around the ladder to make sure it does not hit the house or gutter. They really know how to gel with customers and guaranteed the work will be done correctly. They came back today and installed the washed awnings and repaired the one, and did it in a clean fashion. Fast, efficient, and they really know how to treat their customers. I recommend anyone who needs awnings cleaned and repaired, they will get the job done. The price was good too, and they were honest. Highly recommend Shine-Awn.

Customer for 30 years at home and business, Jerry is great. High quality Sunbrella product.read more

Quantum Exterior fought for me every step of the way. My home was damaged after a storm and I…read moreneeded to replace a lot of damage. My insurance came out and told me they can only cover a portion. I called Quantum and they fought until my insurance covered everything.

Quantum was very good at getting my insurance company to pay for extended work. However, the…read morequality of the work varied. Several things needed to be redone, including the overhang on my front porch and the railings on the rear porch. I had to have tires repaired three times due to roofing nails from replacing the garage roof. The quality of the work performed by their contractors was uneven. Verbal promises made by Michael were not honored. The worst however is the condition of a ceiling in my kitchen. It is under the rear porch on which they did extensive work. They were contracted to paint and patch the ceiling over my kitchen sink. After 3 months of unanswered phone calls to get this repaired I received an email today saying that painting and patching did not included fixing damage from a previous leak. Here is a photo of what the ceiling looks like today, less than a year after they painted and patched.

Recently I had a delivery from Studio41, cabinets. The driver, Jose Munoz, was very polite and…read moreprofessional. He made this delivery smooth and easy. Perfect customer service Jose Munoz. I will definitely recommend Studio41 to friends and family. Thank you Jose!

This has been the best experience I've encountered with contractors…read more I have owned the same house since 1988. Daniel, who came out to estimate my needs, which entailed the replacement of 31 windows in all, was very professional, personable, and a good listener. The same can be said for the crew that was sent out, including the foreman, Dimitry. In only 4 days, they removed the original windows (My house was built in 1923), cleaned up well, installed the new double hung windows on my brick bungalow, and replaced the basement windows with glass block. I would not hesitate to recommend this company. The crew that was sent was phenomenal. On top of that, they all had a great attitude. The price, by the way, was very reasonable/ competitive!

I requested a recovering of two awnings. Mario was the only vendor that came out to my location to…read morereview the project and supply a quote. This was a deciding factor in my decision to go with him. His quote was a little less than others. He has already removed the existing awnings and indicated that they will be returned in less than two weeks. Final rating will be determined upon project completion.

From the owner: Spring Refresh: Channel Letters & Awnings! Give your business a fresh look with Mario’s Sign…read moreDesigns! Specializing in eye-catching 3D channel lettering and custom awning banners for the NW Side of Chicago. 24 years of expertise—reach out today for your free estimate!