Kinda late review but I was surprised to see the negative ones and had to add my own…read more I am the HOA president of a large condominium complex in Skokie, IL. We hired Waukegan Gurnee Glass to perform an extremely complicated window replacement project that required the surgical removal of wooden window walls and 1/4" plate glass of over 40 feet in height that dated back to 1972. The openings were replaced with structural curtainwall framing and insulated glass panels. It was a difficult and demanding project that had to be performed in a fully occupied 80 unit building in the dead of winter. EVERY ASPECT of the project went perfectly and smoothly. The finished product looked exceptional and the owners of Waukegan Gurnee Glass were outstanding every step of the way. The project totaled nearly $200,000 and went without a hiccup due to their professional management of the work. I'd recommend them to anyone.

Our building hired this company to replace a glass window and repair an exterior rusted frame…read morecorner. For the repair, they simply patched a piece of metal of the front with adhesive. The metal piece is not well adhered (you could easily pull off) and the rusted holes on the side were not even filled patched to prevent water penetration. The installer didn't even clean the new pane of glass, leaving it covered in smudges and dust.

Their team came in and fixed all the broken parts of 20+ windows in under 2 hours. They were super…read moreclean, really nice, and refreshingly honest. I'm thrilled with how it turned out! Windows that haven't stayed open for years, can finally be used again. Biggest thing for me is they aren't drafty anymore and that's gonna save money. This cost was a small fraction of getting them replaced. Highly recommend!

On time, reasonably priced and amazingly friendly! They've repaired and re-screened my windows in…read morethe past -- and when I asked them to come and take a look at my balcony door that wouldn't open - they came (on time) took a look, and got it to open - all without even charging me! Highly recommend them!

Bob was amazing from start to finish. Quality windows at a…read moregreat price. The job was done in a timely manner. He was accommodating and kind to a fault. I would highly recommend this small business. What a delight . Thank you so much for the dramatic home improvement. The windows are exceptionally amazing !!!!!!

Just had a few windows replaced by this Company and they are great. I had a few quotes from the big…read morebox retailers and they are so much more expensive. Bob came home and gave a no pressure quote. I call him the next day and in a matter of three weeks my project was completed. Great company to work with. Highly recommend it.

I highly recommend Fog Busters! Kelly was wonderful to work with from start to finish. He promptly…read moreprovided a quote, offered the best price, and kept me informed throughout the process. As soon as the new glass arrived, Ellen quickly scheduled the installation. The installation was fast and professional, and the windows look absolutely beautiful. It's clear that Fog Busters is an incredible family-owned business with genuinely kind and caring people who take pride in their work. If you need window glass replacement, don't hesitate to call Fog Busters!

I want to shout out to Ellen who is so upfront with charges, response time, getting everything…read morescheduled and getting things done. I was getting couple other projects in my house and this project was the easiest to get achieved, without any headache, Ellen was super quick in getting me estimates appointment scheduled and giving me estimate and getting the work done even before the window of time given to me. I highly recommend them for your window needs.

High quality service! I've recommended them to a number of friends and family. They are punctual…read moreand follow safety protocols well. highly recommended.

Stay away from this highly unreliable company (if you care about your money)! They have been…read more"catfishing" me for the past 2 months into providing a service to repalce doors at my parent's house. First, supposedly their empoyee showed up to take all the measurement and deliver promises. Then, after multiple promises to send the final contract draft and come over to sign it, they just stopped answering the text messages/phone calls... Some type of a "ghost" company? It is very unfortunate that there are companies that show to the customers how unreliable, not trustowrthy they are... how unprofessional and disgusting!

Peter Pane's does excellent window work - they're an independent business bringing lots of…read moreexperience to the table and will really take care of you! I needed two compliant escape/rescue windows put into Chicago basement bedrooms to replace some older double-hung windows that in no way left a big enough opening for folks to get out. Despite some less-than-enthusiastic responses from other companies, Peter Pane's responded promptly to my job request on Yelp and Ron (who has 40yrs of windows experience!) scheduled to come onsite only a few days out for a review of my needs and to give a firmer quote. One of the window frames was too small for a legal-sized rescue window to just be swapped in, but when I explained my goal to meet code, Ron was able to think through some more difficult-to-install and less common options to put in a larger window (I ended up going with a casement window there and taking out existing framing). I also had concerns about the more common type of window suggested for the other room (he was trying to be price-conscious for me because it's a large one) - and he was concerned about longevity if I got something like a reverse hopper window because of how close to the weight limit that one would be. He was able to suggest a Tilt & Turn window instead, which is uncommon in the States but was exactly what that room needed! Both windows required a custom order and Peter Panes pushed the manufacturer to get the windows made as quickly as possible for me since I was planning for occupants soon. Both windows were done at the earliest point in their estimates (about 4wks) and they scheduled install ASAP. Jensen, Connor, and Ron showed up at my place last week with both windows in tow. We had originally thought some drywall work might be required to fit the expanded window into the first room, but these guys were all pros and were able to adjust the framing and finagle a change in the latch direction on the casement window to make it fit perfectly without having to cut any drywall! They made sure to keep some of the original framing as a template to make a new exterior that matched the arched brick lintel so the outside looks great, too. The second, larger window went in easily and they were meticulous with sealing the outside with foam and the inside with high-quality caulk along the edges. They left the space completely clean, were easy to work with, and were both respectful and non-patronizing (particularly if you are a woman hiring contractors in Chicago, you may unfortunately know how rare that can be!). Both windows look great and work just like I need them to be escape/rescue window code-compliant. The process was smooth from beginning to end, the team was efficient and cleaned up after themselves, and they brought a lot of knowledge to the table. I can definitely sleep at night knowing they helped me get just the right windows with a high quality install and at a fair price. If I ever have any more windows replaced, I will absolutely be calling the team at Peter Panes.

We had 7 basement windows removed and replaced. They did an excellent job installing very nice new…read morewindows and finished the trim outside to blend in with a stucco house. Some of the windows were slightly below grade. Good quality work. They are very experienced with many years in the window business. Very nice group of people! Highly recommended.

My contractor highly recommended them - they came out to get a plan and measurements. Pricing was…read moreextremely competitive for what I needed. About a week later they were on site and Installing the shower doors - perfect fit. A perfect install and even cleaned up their work. A definite recommendation for their product and work.

Had our beveled 18 mirrors removed, re-glued, and re-installed. Excellent job. Very challenging…read morebecause 9 of the upper beveled mirrors are over 17 feet high. Will definitely use this business again if we need something done.

These folks did a great job restoring our thirty-plus year old wood windows by replacing the rotted…read morewood and compromised double pane glass. They were on schedule and cleaned up at the end of every day. The cost was very reasonable when compared to replacement. AWS Lincolnshire, IL June 3, 2026

Igor arrived promptly, gave us a fair quote and was friendly, knowledgeable and very professional…read more He estimated our windows would be ready in 3 weeks and to our surprise they were ready a week early! Our installer arrived on time and did a fantastic job! I would highly recommend Authority Window and we definitely use them in the future.