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Pane in the glass

3.8 (9 reviews)
Closed • 8:00 am - 5:00 pm

Services - Pane in the glass

Glass door installation

Window installation

Window or door screen installation

4 More Services

Window or door screen repair

Glass door replacement

Window replacement

Window or door screen replacement

Pane in the glass Photos

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Recommended Reviews - Pane in the glass

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201
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5 years ago

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7 years ago

Responded immediately with a quote on yelp, but didn't follow up to calls, text messages, voicemails.

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9 years ago

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7 years ago

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5 years ago

Rick was able to replace my screen and it turned out great! Fast reliable service! No issues.

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7 years ago

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7 years ago

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Ask the Community - Pane in the glass

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Diamond J Glass

Diamond J Glass

(12 reviews)

Do Not buy from this company as Troy Starkey, owner, is a liar and doesn't stand by his word. He…read morewill back stab you at a moments notice. I contracted them to install Provia windows for my home and he stole a 50% deposit and delivered and installed defective windows. He only installed 4 out of the 5 windows that I ordered and put a deposit on. On top of it, they were defective, but he still installed them. The final window was going to be installed the next business day, but he conveniently decided not to install it. Then, He ghosted me for 45 days after continuously contacting him for a status update, as he was supposedly working with Provia, which he wasn't. Lies after lies. He is highly unprofessional in his business dealings and told me he would NEVER do such a thing to me in 1:1 conversations. Based on this, I entrusted him and gave him a $3500 deposit hoping that he would stand by his word and deliver the windows that I paid for. On top of it, He installed the windows incorrectly and they are leaking air and he doesn't want to own up to his worksmanship issues and fix the issues like a normal dealer would do. This is a company you want to stay FAR away from, as I have incorrect windows installed and he will not take care of any defects or issues with the window mfg. He has stolen my deposit and washed his hands from fixing the issues like a normal business owner should do. There is a right and wrong way to handle any situation and he takes the high road with providing customer satisfaction. I warned you of his shady business tactics!!! RUNNNNNN

Diamond J Glass repaired our sliding patio door, (new rollers) replaced the screen on the screen…read moredoor and adjusted the rollers. Also replaced the vapor barrier on three windows for us today. They were prompt, courteous, professional, thorough and informative, explaining every thing they did. We are VERY VERY pleased, with the service we received from Diamond J Glass, and will HIGHLY recommend them!!! Thanks for doing such a great job!!!

Ackman Glass & Mirror

Ackman Glass & Mirror

(7 reviews)

The experience I had with Rick Jr. with Ackman Glass and the installers from Lake Geneva Window and…read moreDoor turned into one of the worst customer service experiences I have ever had. At first everything went normal, Rick Jr. came out with Bill, the lead carpenter, to take a look at what the job entailed. I had showed them both what was needed. We discussed that they would need to do more framing for the new door as it would not take up 100% of the large opening. Bill and Rick Jr. assured me that this was not an issue. Ok, everything sounded great, let's do it! Door was ordered and an install date was set for the 1st of July 2024, I had a custom 4' wide Kolbe and Kolbe entry door installed. The door was beautiful, well-built, and made in Wisconsin. As soon as the door was installed, attitudes changed. There was some damage to the door and weather stripping. They ordered the weather stripping but ignored me on the damage. All good, you have to take the good with the bad, so I moved on. Door worked as it should, except it would rub on the bottom when shutting it. The installers would come out and adjust the "adjustable hinges." Now fast forward to March 24th, 2026. I inspected the door after the winter and found the door needed weatherstripping and adjustment, because it was rubbing on the bottom. The hinges were maxed out on adjustment, so I looked deeper into why besides its size the door was sagging so much. Eventually I got to the point of pulling the trim off the inside so I can see what was going on. The pictures attached show that the door and framing were installed far from correct. None of the hinges or striker plates are screwed into anything but the door frame; this does not follow any of Kolbe and Kolbe install requirements or common building practices. This has caused the door frame to warp on the hinge side due to the lack of proper framing and six 3" screws missing that are supposed to go through the hinges and into framing of the wall. I had been locking this door at night with confidence and now I see that it could have easily been opened due to the striker plate not being secured. I sent Rick Jr. an email with pictures of the install and the weather stripping needed. I received an email stating that Bill will try and stop out Friday. The next morning, I get the run-around email of "I showed Bill the pictures of your concerns and they typically do this when there is no framing behind the hinges but is anchored under the outside weather stripping". Dismissing all of my concerns. Now what am I to do with this? The person in charge is not interested in fixing this and the people that put it in say its correct. I called Rick Jr. and spoke to him on the phone and asked him to come over and look at it. The amount of arrogance and disrespect that Rick Jr. can carry in a phone conversation is overwhelming. Bill and two younger men showed up to look at the door with attitude and confrontation written all over them. Mind you my children are home at this time. I got cussed out and disrespected in my own home, Bill being the voice of most of this. Well, the kids are within hearing distance, so I asked Bill to relax. With a loud "F$%# this!" he walked out of the house. A few more comments were made and I lost my cool outside in the driveway, this amount of disrespect to me and now my home was unacceptable. I contacted the door manufacturer and was told after emails, pictures, and phone conversations were exchanged that the door was installed incorrectly. The regional manager's advice was that I have a local contractor remove and re-install the unit. After the words said and the actions taken nobody from Ackman Glass and Mirror or Lake Geneva Window and Door are allowed back on the property. That leaves me having to fix this myself which is fine because I know it will be correct. I had to think hard about leaving this review and honestly didn't want to, but I can't be made out to be a fool or ripped off without warning others.

We used Ackman Glass & Mirror to purchase and install a shower door in our newly finished basement…read more I had a great experience form start to finish! The turn around time was exactly as promised/expected and service great! The gentlemen that came to do the install were nothing but professional and very pleasant to work with! We will definitely be using them again for future window/door needs!

Off the Wall Interiors - Lisa Robinson ~ Interior Decorator & Stylist

Off the Wall Interiors

(1 review)

Lisa redecorated my entire first floor. She listened to my requests and worked within my budget…read more She used existing furniture and selected new pieces. The results are fantastic! I am especially in love with the window treatments. They are beautifully styled and the workmanship is the best I've ever had. Lisa is so easy to work with. I can't wait until I can start redoing the second floor.

From the owner: Off the Wall Interiors, established in 1985, is a full service interior decorating & styling…read morecompany dedicated to creating beautiful rooms, and styling your home to become a true reflection of you and your life~style. Our projects range from paint consultation, to selections in the building, remodeling & renovation processes, as well as advising in the planning stages, to complete top to bottom styling, furnishing and staging. Services we offer... Consulting Wallpapering Painting Specialty Painting & Murals Artwork & mirror placement and installation Accessorizing Re-upholstering Seasonal Decorating Staging Installation services for blinds & more We enjoy to re-purpose and re-arrange your existing decor to give your rooms a fresh new look. Creating a beautiful space doesn't have to be expensive. Products we offer... We specialize in products such as furniture, lighting, wall coverings, area carpets, custom drapery, shades, blinds & shutters, bedding and pillows, floral decor, artwork and accessories.

Rock Solid Builders - Wood pool deck.

Rock Solid Builders

(10 reviews)

Rock Solid Builders tore our old deck down, with the exception of the structure. They rebuilt the…read moredeck using Trex and it looks wonderful. This is a walkout deck so we had them install the Trex Rain Escape underneath and finished off with white PVC bead board. We had a few issues and they addressed them right away with no hassle. The team that installed the deck was very meticulous and clean. We love the upper and lower deck and will spend lots of time outside. Highly recommend the RSB for your decking.

RSB tore out our old small deck and railing in front of our house and built a new one. We had…read morenothing but 100% clear communication with the office...everything was explained to us in detail and all questions answered. Even when we couldn't make up our mind with colors, the office sent us photos of other people's decks using the colors we thought we'd be interested in. The workers were here on time every single day and were always polite and very hardworking. They were working out in the cold (December!) and I told them several times they could come in to warm up and/or use the bathroom and they just smiled and said "OK" but never did. The quality of their work is outstanding. The couple of things we were concerned about were pointed out and they corrected them immediately. The only complaint we have is about the Trex decking itself...we weren't aware that the screw holes (and there are a lot of them) are visibly noticeable, especially on the white fascia. RSB said there's nothing they can do to cover them up; they've tried the plugs and they eventually fall out. If every contractor could be as reliable, communicative and hardworking as RSB, we'd all have it made! Too bad all they do is Trex decking.

Pane in the glass - glassandmirrors - Updated May 2026

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