Sam and his crew at shield masonry & roofing inc. Was very helpful and communicative throughout the…read moreentire project explained everything supervise everything once Work was done. Everything was cleaned thoroughly. I will highly recommend them and use them in the future.

DO NOT USE - Unreliable Roofing Contractor - Nightmare!…read more We hired Shield Masonry & Roofing Inc. in June 2022 to repair the roof of our condo building and build a new deck on top of it. Unfortunately, our experience with them was a nightmare, and we feel compelled to share it with others to prevent anyone else from going through the same ordeal. First and foremost, the contractor used incorrect materials while building the deck. To add insult to injury, they charged us for more expensive materials than they actually used, displaying a complete lack of integrity and transparency. We mutually agreed with the contractor in advance in writing that the roof deck would be built with "Trex Transcend" composite decking in Rope Swing color; the contractor, however, built our roof deck with "Trex Enhance G2 Grooved" composite decking in Foggy Wharf color, a material of much lesser quality that is already breaking in some areas. To make matters worse, the deck construction was carried out in a way that now leaves our roof in violation of building codes. Not only did they fail to adhere to regulations, but they also neglected to inform us of these potential issues during the process, and when we let them know that their work was out of code, they did not apologize, would not fix their work to align with code, and blamed it on us when they are the experts. Furthermore, upon inspection by independent experts, it was determined that the roof deck framing is not structurally sound. We were advised that (a) there are narrow pieces of wood supporting the west side of the roof deck, which do not align with standards of practice in the industry and will pierce the roof's membrane as weight is applied, (2) the roof substructure was laid incorrectly, preventing the free flow of water to the scuppers, and (3) already, various portions of the roof deck are loose and detached from the frame, making the roof deck unsafe to walk on. This poses a substantial risk to the safety of those in our building and our guests. Throughout the project, communication was very difficult and minimal, and they showed little to no concern for our satisfaction or the quality of their work. When we raised our concerns, they were dismissive and unresponsive, leaving us feeling frustrated and deceived. We strongly advise anyone considering hiring Shield Masonry & Roofing Inc. to NOT HIRE THEM. Their unprofessionalism, lack of expertise, and disregard for customer satisfaction have left us with a costly and dangerous mess to clean up, including having to re-do all of the work. On top of that, we reached out for a refund, and they would not comply or even respond to us despite their defective, fraudulent and grossly negligent acts and omissions, and we will need to re-perform the work with a new vendor. Please learn from our unfortunate experience and look for a reputable and trustworthy contractor to handle your roofing and deck projects who is NOT Shield Masonry & Roofing Inc. Don't let yourself fall victim to the same nightmare we endured.

Just had our roof in Lombard IL replaced after 27 years. Jerry and his crew are professional and…read moretop notch! High attention to the details and excellent communicators. RK's price was excellent and we are very satisfied with their work.

When it comes to roofing, hassle-free + high-quality is rare--but RK Roofing nailed it for us…read more We used them for a full roof replacement and gutters on my parents' house, and from start to finish, they stood out from every other company we contacted. Proposal & Pricing * Jerry (the owner) personally reached out--no hoops, no "call me first" homework * Quick, no-hassle estimate dropped right in our mailbox * Best price compared to multiple bids, with quality shingles and clear coverage outlined Communication * Jerry was always prompt on emails and calls * Easy process to select shingle and gutter colors * $500 deposit to lock in a full roof job--straightforward and fair Workmanship * Crew arrived on schedule, worked efficiently, and left the property clean * Professional and respectful throughout the project * Any extra costs (like replacing rotten plywood decking) were billed exactly as specified in the estimate--no surprises Overall Experience * Honest, transparent, and incredibly easy to work with * Final costs aligned with the original estimate Verdict RK Roofing delivers the best mix of price, quality, and hassle-free experience. If you need roofing or gutters in the Chicago suburbs (we're in Elk Grove Village, they're based in Bensenville), this is the company to call. Highly recommended.

He is responsive to all appointments and brought with professional work…read more Excellent skills and recommend his work

Windstorm tore dozens of shingles off my roof. I called Tom at IAR and he was there quick! Next…read moremorning he had a crew and by 4pm I had a new roof, just in time for the snow to start. Highly recommend!

I highly recommend, as they respond quickly, their work is high quality and service is amazing. My…read morefirst job was a leaking roof. Part of the roof was steep, while other parts were flat. Samuel was out the same day to take a look and walked me through the various options. He had a quote prepared for me later that day. My friend works on roof insurance claims and I sent her their detailed quote. She said it was very thorough and included all the components of a high quality roof (types of materials, installation process, etc.). Work started right away. Samuel's crew did a great job. He kept me informed and the job was completed quickly. A few months later I needed to raise the height of the block walls surrounding my garage deck. I sent Samuel a message and he was out the same day to take a look and provided a quote later that day. Once again the work was completed quickly over the next week. They also did some tuckpointing on the front of the house, which also looks good. If you're looking for high quality work, great communication and excellent service, then call Expert Super Seal Roofing & Tuckpointing.

Started off well once I received a brochure on my mialbox (2 times) and reach out to Sam regarding…read morea chimney project. He arrived promptly to look at the project and said he would get back to me for another review as weather was bad that day. Called back for a follow up a few days later and he mentioned he would do a "drone" fly by review and getting back to me. Still waiting? so far not so reliable.

Chicago Roofing Solutions did a top-notch job finding and repairing an insidious leak in my steep,…read morethree-stories up shingle roof. I was really impressed by: -Response time in both evaluating and estimating the job then in making the repair. At the height of roofing season this summer they completed the non-emergency work within a week. -Awesome that they provided pics of the work they completed as well as a chimney masonry issue we need to keep an eye on (they don't offer masonry service so very helpful and unexpected). -Reasonably priced - not (crazy) highest nor (unrealistic) lowest, rather a good price for their solid reputation on Yelp and other review sites. - Leak is completely resolved. The one thing that would've made this five star is if work crew had let me know when they were here. They came, worked and departed cleanly and quietly which is great but I like knowing when workers are here just in case of anything unexpected. Definitely calling Chicago Roofing Solutions for all future roofing needs! (Actually going to call them now because of a garage leak. It never ends....)

We had Chicago Roofing Solutions out to replace our roof. At the first rain after the…read moreinstallation, a leak developed in the wall immediately under the new roof. When they came back out, they said it wasn't their fault and I'd need to pay for a contractor to come out, open the wall and determine the leak. Two independent contractors identified it was because Chicago Roofing Solutions didn't properly seal the new roof to the scupper box, resulting in thousands of dollars of damage. They refuse to reimburse for the damage, actually gaslighted me saying it was my fault for bringing in a contractor and stopped responding when trying to discuss the situation. They were fine until something went wrong and then it cost me thousands for their mistake.

Benjamin was quick to be onsite and provided an excellent overview and quote for the job…read more During initial exposure of the chimney he identified an additional issue (tuck pointing) as a result of the leak and we discussed an updated timeline as a result. There was consistent communication approaching the repair job and they stayed true to the promised deadline. This was very important to us - and they stayed late to ensure it was done. Cleanup was well done and thorough. Payment was easy and invoice was provided immediately which helped us in our specific situation! The before and after is pretty clear. I'm very confident in the job done!

My efforts to have Roofmasters and Masonry complete the work we paid for has been a nightmare…read more I see now why they have gone from 4-5 stars to 3.5. Since we moved into our house, there has been a leak in the roof in our unfinished attic area. Additionally the attic vent fan stopped working. We received a reasonable quote to have the fan replaced and the leak repaired. That was in November 2022 and the work was done in march 2023 for weather safety reasons. They came and did the work in a timely manner. Since that time, the leak has continued. They have returned several times without being able to find and actually fix the leak. Now it is winter 2023 and once again, the leak has returned. Roofmasters returned several times. This time they have narrowed the leak to a lack of pipe flashing. The problem with this? In November 2022, I sent a picture of ice and water to roofmasters calling out the pipe as a possible root cause of the leak. Either it was ignored or they attempted to fix and failed, or they repaired the wrong area. Regardless, I'm easy to work with. Things get missed. But I expect a business to make it right when mistakes are made. I would have been thrilled that they may have actually found the original leak, but now Roofmasters is treating this as if it is a new problem unrelated to the previous work order to fix our leak. Apparently they consider it a new job. ITS THE SAME LEAK! And they have GHOSTED me completely when I asked them to make good on the work we paid for. It's the same leak. Same amount of water, same location. Since November 2022. In fact, we left the buckets in the same place all year by a happy accident which meant it collected most of the water to avoid damaging our ceiling. Moral of the story, expect Roofmasters to need to come back several times to fix leaks and when they finally find the root cause, don't expect them to make good on their promises and stand by the quality of their work. They will probably treat it as an entirely new job/problem. What a scam! I had originally recommended them to many other people. I've been sure to reach out and withdraw my recommendation.

We had Benjamin and crew out to do some repairs on our flat top roofs (upper and lower). They also…read morefixed some siding on our stairwell and patched up a parapet wall. We are happy with the job so far. Will really get to test it once we have a heavy rain. But so far so good ! service and communication were good. Job was completed timely and price seemed fair. Would definitely recommend having him quote any issues you have.

I asked for the leak to be stopped, but instead of addressing the actual source of the problem, the…read moresolution provided was to heavily apply caulk across my porch roof. Unfortunately, the roof is still leaking. The situation has actually become worse, as the water is now getting in behind the siding instead of just dripping from the roof. This not only fails to solve the problem but also risks causing further damage to my home's structure. I expect a proper repair that addresses the root cause of the leak--not just a cosmetic or temporary fix.

Overall, we're happy with the quality of our new fence. The workmanship was good, the finished…read moreproduct looks great, and we felt the pricing for the fence itself was fair. Our only concerns were with communication and project management. Our signed contract included replacing the fence as well as demolishing and removing a concrete step. A few days after the project began, we were told the concrete removal would cost extra because the step was concrete. We didn't mind paying the additional cost--we understand unexpected situations can come up--but it was frustrating that this wasn't identified and communicated during the initial estimate or before the work started. The concrete step was identified on the day work began, and he mentioned the extra charge 3 days later. Once the fence was completed, we were asked for full payment even though the contracted work had not yet been finished. We ultimately agreed to pay the remaining balance because we didn't want to go back and forth. It also seemed like multiple jobs were being worked on at the same time, which delayed completion. We were told a jackhammer needed to be rented to complete the concrete removal, but it wasn't arranged until later, adding to the delay. Overall, we're pleased with the final product and the quality of the work. I would hire Danny again because the workmanship and pricing were good. However, I would make sure the contract had more detailed terms regarding change orders, payment milestones, and project completion timelines to avoid any misunderstandings. Better communication throughout the project would have made the experience much smoother.

Great masonry repair by Dan and his son. The exterior of my building above my entrance had been…read moredamaged by ivy and inclement weather but they took care of it. They're very friendly people and are offer fair prices for their services.