Absolutely the BEST car-buying experience! Dan and Rick were amazing--fair pricing, a great…read moreinterest rate, and an awesome warranty that gives me total peace of mind. I couldn't be happier. Thanks again, guys! I'll be sending all my family and friends your way. 5-star experience all the way!

Awful service. My girlfriend received a ride to the dealership because we had dropped off the car…read morethey were supposed to be working on the day before. My girlfriend walked into the dealership with 0 greeting and waited for someone to help her with rental service that she was promised. She ended up waiting for 2 hours before even being acknowledged by someone.And there was 0 apology for the ridiculous wait time .Within 5 minutes they realized she wasnt old enough to get a rental car. and she wasn't even told that by the advisor who was "helping" her. 0 accountability.

I have been using Parchment Service Center as my exclusive maintenance shop for the past 11 years,…read moreand I can say that they have always gone above and beyond to take good care of me and my family. I have always felt like they have gone the extra mile to ensure that things are cared for efficiently and effectively. I know that they have have fit me in when they were already tightly scheduled, and I have never had a repair wherein something was left undone. Their pricing is competitive for both parts and labor, and it feels good knowing that my money is going to people who share this community with me. On the few occasions where they have been unable to book me promptly -- which have been rare, but stand as a testament to the quality of their work and the enthusiasm of their clientele -- they have made a point of letting me know exactly who they would trust with the work if I need it done in a hurry. Even so, except in one case where it was an emergency, I told them I was willing to wait the additional week or more to get my car in with them because of the bond of trust they had built. I was really surprised to realize that I had never left them a Yelp review, and thought I should rectify that today. Legitimately the best shop I have ever worked with, and only the shop run in the small town I grew up in has ever come close to this level of personalized quality and service. We are looking to move to a location closer to my work, and one of the things my wife asked me about moving was, "... we can still take our cars to Parchment Service Center if they need work, right?" Of course we can! Unless I move out of state, they've won my loyalty for life.

I called to ask if the shop offered mechanical inspections for craigslist vehicle purchases the…read moreshop was to busy to accommodate with such short notice but and the person that answered the phone was super helpful. She was willing to take the time to share the knowledge and insight that she knew on the vehicle and offered up a few other places to look for help. Great customer service. I will definitely head back for service if this purchase winds up being a lemon. I was genuinely impressed!

I am incredibly grateful for LV Auto. They still go above…read moreand beyond after all these years. Very trustworthy and helpful; do yourself a solid and go here for your vehicle services!

Just thought I'd update everyone since I posted a review a few years back. It is still a one star…read moreand has not changed, especially considering I never went back. AVOID THIS SHOP at all costs, quite literally a scummy fishy shop. Lets start at the beginning, I had brought my car to LV Auto Service Center for a transmission diagnosis since the transmission had been having some shutters and slipping going on. In the first week of my vehicle being there it was actually good service, they did their standard diagnosis for over $200 and told me that my air intake had come loose causing some issues with the motor getting to much air and they had fixed that issue. Now this is where the shit show starts... They then had me reschedule for a "transmission rebuild" and I say rebuild lightly. They also at this time told me that the repairs would cost around $4000 for the full repairs and had me put a down payment of $2000. Mind you they had quoted me for a transmission build without even properly diagnosing the vehicle. At this time I was not aware they did not know exactly what the issue was, they did not make me aware of them not checking either, now this is suspicious because they charged me a diagnosis but then didn't mention what exactly was wrong with the vehicles transmission, just vaguely stated as a "transmission rebuild". Now from here it continues to get worse, I'm honestly angry I didn't take legal action against this shop. I unfortunately do not own the vehicle they worked on anymore but they are the reason I had to sell it. Okay, anyways, I bring the vehicle back to the shop for the "transmission rebuild" and I had great feelings about it, they assured me that the vehicle would be hopefully wrapped up within 2 weeks and they'll get started on it right away. I dropped it off that day with hope but then that was immediately squashed when I called back a week later to get an update. No answer to the first call, second call I get a hold of somebody. They tell me they have not started on the vehicle and weren't sure if it needed to be rebuilt. Why the absolute hell would this shop charge me a $2000 prepay fee for a transmission rebuild that they hadn't even get properly diagnosed. Obviously, I was furious I told them they needed to start on it ASAP since they had said it was going to be done within two weeks and I needed the vehicle for daily driving, so yeah this whole time they held my car hostage I was struggling to figure out how to get a mode of transportation. After I spoke to them on the phone they said they would test drive it and give me a call back. I waited and waited for that call, it never came. I had to call them every single time I needed an update, never once got a call from them, I call them back and they tell me the vehicle is not slipping and is driving fine, excuse me? You're telling me I just prepaid $2000 for a transmission rebuild that I didn't need? Yeah no not happening, I told them they needed to drop the pan, check fluid, and to do a transmission flush if needed and MAKE SURE there is no metal shavings in the transmission fluid. They check the pan, find metal shavings! Who could've guessed, I was right there was something wrong with my vehicle. By this point they've had the vehicle for almost 2 weeks now with me having to ASK them to properly diagnose my vehicle, to get some sort of actual answer on what could be going on, its almost like they didn't know what they were doing and couldn't admit it. My guess is they didn't know what they were doing, especially cause a few months go by of complete radio silence from LV Auto Service Center. At this point I had already purchased another mode of transportation, due to them holding my car and not working on it. I give them a call some months later to get an update on the car, no update "still working on it" they said. 6-7 months go by, I have to call every single week for them to tell me anything about the status of my vehicle and turns out they had shipped it to another transmission to shop to work on it, without my knowledge. This guy was extremely rude and unprofessional, and eventually was tired of my calling for updates and then eventually washed his hands of the vehicle and sent it back to LV Auto Service Center. I call LV Auto Service Center after they receive the vehicle and they tell me they are not sure if it is fixed or not but it "drove fine" and then charged me the rest. I was absolutely astonished by this, but at this point the car was running fine. The transmission was no longer slipping and I had thought it was over there, but no I was very wrong. I drove that car for 2 months before the transmission had went out again, bring it back since its still under warranty. They refuse to work on the vehicle and said they couldn't get parts, even though they had claimed they would be able to repair the vehicle for me in the first place, they held my vehicle for 10-12 months. I picked the car up and sold it immediately, F.U

Does your car drink excessively ( gas or oil) Does your car…read moresmoke excessively (oil or antifreeze) Does your car hiccup?? Spark plugs or coils Then Jammin and his crew are the ones for you!!! Give them a call today for whatever ails your vehicle, they will get you running in No Time.. Loaners available when needed

I just purchased a 2019 Volkswagen Atlas on May16, 2026 from a dealership in Nunica, MI after…read moredriving it home back to Kalamazoo I noticed fluid leaking I thought it was from the radiator because the fluid was clear, 10 days later the check engine light came on saying check my oil level during these ten days I started hearing the brakes squeal. On May 21, 2026, I called Master Mechanics because they specialize in Volkswagen and other European vehicles. They couldn't get it in that day I had to wait until May 27, 2026, because they were booked up and Memorial Day was coming on May 26, 2026, that's when the check engine light came on. I paid 39.95 for them to check out my oil leak issue and I paid 39.95 for them to check out why my brakes was squealing when braking. Well, they said my brakes look fine and that the noise was coming come the belt tensioner. After leaving the shop my brakes were still squealing here and there by the time I get almost home the brakes are squealing more. Well, I had to go into the hospital for a procedure on my heart in two days. I said I will deal with this after my procedure and so I did I called them back and was told to bring it in for a recheck, well the mechanic comes to me outside where I was seating saying it's your brake pads and asks me to get in the vehicle with him while drives so I can show him what I hear while driving so off we go, he says to me I wasn't the mechanic who worked on your vehicle the first time I tell him that the other mechanics said the brakes were fine, so he hears what I was telling him about the brakes squeal noise he says yeah it's definitely your brake pads so we get back to the shop he says to me let me check it out some more so we don't have any more misdiagnose- miscommunications so he takes the vehicle out again with another mechanic in the vehicle with him they get back pull it in the garage, finally he brings the vehicle out and park it I walk over to him, so he's saying he wrote some notes and the men at the counter will be with me shortly eventually I get up to the counter and they guy at the counter says we looked back from when you first brought your vehicle in and we couldn't see the brakes! But it looks like the dealership changed the brake pads but used cheaper ones but yeah it's your brakes pad and we need to scuff your rotors, so I'm livid but I can't afford to get upset or stressed because of my heart failure so know he says and yeah you got another leak going on in the housing area around the oil filter, I paid 493.00 for the belt tensioner that had nothing to do with the squealing noise coming from the brakes because I googled this after I started hearing the squealing noise come back, the fact that I was told they couldn't see my brake issue the first time is insane when they specialize in my brand of vehicle!! I want a refund for that belt tensioner, my trust is out the door with this establishment, not to mention I brought my land rover to them back in the summer of 2024 about some issues I was having with it at that time they were informative and said I needed a new engine and they didn't want to put work into it and charge me for anything because the engine was failing already, which I kind of figured that because my timing chain was making a loud noise at the time. This experience was very irritating; they didn't offer any compensation on their lack concerning my brakes and charging me for something that was not the issue. This is not professionalism at all.

I have been taking our vehicles to Rusty's since I started driving. They have inspected and…read morediagnosed my vehicles and have even gave me an upfront quote on the repairs. Rusty's has always been upfront and honest on if any repairs are needed and what prices they would charge for parts. They are very kind when getting the job done and have never steered me wrong. My parents and grandparents have all been going to them since they first opened and I have even switched our fleet vehicles to them for service because they are a fairly priced and trustworthy company. I have even had a time where a mechanic accidentally backed my car into a hitch on someone else's bumper and they called me right away to notify me and let me know that they would replace the bumper. My vehicle was done within two days, and the bumper was brand new and no issues. They have always been a great company to deal with and are upfront with everything, speaking on this review from not only myself but three generations of my families' views on their company. If you are on a timeframe to make sure you get your vehicle back in time, they are always making sure they can work with you and keep you informed. Their customer service is outstanding and are always looking to go the extra mile.

Shady! Real friendly to u ! Trusted this A**h***! I wonder…read morehow much money I've overpaid him in the last 4 years. Paid twice for a part with same check lite issue. $300x 2 I can go on! Rusty quotes me $507 for a muffler on a 2007 Jeep Liberty. Had one put in for $220! Just went back to my NEW mechanic telling him whats already been done. Getting her ready 4 Winter! Nope wasn't done , but I paid for it! Thx Rusty Missing bolts , transmission seal still leaking! They just replaced GOOD Riddance!!

did a great job on the brake assembly thanks for the help. See you guys next I'm gonna be having…read more do the blinker the AC

I take my car here for all my services, and I honestly wouldn't trust anyone else with it. The…read morestaff here are not only friendly but incredibly knowledgeable and professional. They take the time to explain what your car needs and why, without ever pushing unnecessary services. Every visit feels honest and efficient. Whether it's routine maintenance or more serious repairs, I always leave feeling confident my car was in the best hands. From their excellent customer service to the quality of their work, this place truly sets the standard. Highly recommend to anyone looking for reliable and trustworthy auto care!

Double E went above and beyond the call of service for us. We were recommended by Lakeview Body…read moreShop and we had to get the car fixed fast for an important trip to Chicago. Right now all auto repair shops are short on mechanics due to covid. The previous (won't mention) auto repair center wanted to replace the catalytic converter and quoted almost two weeks to do the job. Double E found the problem to be just a simple fuse, and was able to fix the car within a few days of making a reservation. Honesty and Integrity are a great find, and we are glad we were recommended to go to Double E.

Fairly priced honest, mechanics, amazing work would highly recommend this place to any of my…read morefamily, friends and other people!

Very polite and professional staff who don't try to scam you. A lot better than a lot of other…read morechain auto repair shops. They don't try to sell you stuff you don't need and don't charge ridiculous prices for what you need done. Much better than other big shops. Worth the wait if they can't get you in immediately and you need to wait a few days to get the repairs done.

I can always rely on Hastings Pro Auto to diagnose and repair my vehicle properly. They have the…read moreright diagnostic equipment, tools, and qualified personnel to make repairs, always leave there satisfied!